
DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS
Can accessories such as steps or
handles be used with the latch
assembly?Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.
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Doors and Locks

LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window and
illuminates when you touch it.
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You can use the keypad to:
• Lock or unlock the doors and liftgate.
• Program and erase user codes.
• Arm and disarm the anti-theft alarm.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationaryfor about a minute.
• The vehicle battery has no charge.
• The remote control battery has no charge. • There is interference causing issues
with the remote control frequencies.
• The remote control is too close to metal objects or electronic devices, for
example keys or a cell phone.
MASTER ACCESS CODE
WHAT IS THE MASTER ACCESS
CODE
The master access code is a factory-set
five-digit entry code. You can operate the
keypad with the master access code at
any time. The master access code is on the
owner’s wallet card in the glove box and
is available from an authorized dealer.
DISPLAYING THE MASTER
ACCESS CODE
To display the factory-set code in the
information display:
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1. Remove the rubber mat.
2. Insert the first programmed key in the
backup slot.
3. Press the push button ignition switch once and wait a few seconds.
4. Press the push button ignition switch again and remove the key.
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Keyless Entry (If Equipped)

5. Within 10 seconds, place a secondprogrammed intelligent access key in
the backup slot and press the push
button ignition switch.
The factory-set code appears in the
information display for a few seconds.
Note: You need to have two programmed
intelligent access keys for this procedure.
Note: The code may not display until after
any other warning messages first display.
KEYLESS ENTRY SETTINGS
SWITCHING KEYLESS ENTRY ON
AND OFF
1. Switch the ignition on using an original key that has not been created as a
MyKey.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings .
4. Press Locks.
REPROGRAMMING THE
UNLOCKING FUNCTION
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
CREATING PERSONAL ACCESS
CODES
To create your own personal access code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code.
4. Press 1·2 on the keypad to save
personal code one.
The doors lock then unlock to confirm that
programming was successful.
To program additional personal access
codes, repeat Steps 1-3, then for Step 4:
• Press 3·4 to save personal code two.
• Press 5·6 to save personal code three.
• Press 7·8 to save personal code four.
• Press 9·0 to save personal code five.
Hints:
• Do not set a code that uses five of the same number.
• Do not use five numbers in sequential order.
• The factory-set code works even if you have set your own personal code.
CLEARING ALL PERSONAL
ACCESS CODES
1. Enter the factory-set five-digit code.
2. Press and release 1·2 on the keypadwithin five seconds.
3. Press and hold 1·2 for a few seconds. This must be done within five seconds
of completing Step 2.
All personal codes erase and only the
factory-set five-digit code works.
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Keyless Entry (If Equipped)

LOCKING AND UNLOCKING
THE DOORS USING KEYLESS
ENTRY
UNLOCKING THE DOORS -
VEHICLES WITH: KEYLESS ENTRY
AND PUSH BUTTON START
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With your intelligent access key within 3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key.
UNLOCKING THE DOORS -
VEHICLES WITH: KEYPAD
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
• Press 3-4 within five seconds to unlockall doors.
• Press 5-6 within five seconds to release or open the tailgate, if available.
LOCKING THE DOORS - VEHICLES
WITH: KEYLESS ENTRY AND
PUSH BUTTON START
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With your intelligent access key within 3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
LOCKING THE DOORS - VEHICLES
WITH: KEYPAD
Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the five digit
code first.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the keypad not accept the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
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Keyless Entry (If Equipped)

LIFTGATE PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
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With the transmission in park
(P), press the button on the
instrument panel.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate. Note:
Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
1. Unlock the liftgate with the remote control or power door unlock control.
If a passive key is within 3 ft (1 m) of
the liftgate, the liftgate unlocks when
you press the liftgate release button.
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2. Press and release the liftgate controlbutton.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
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Liftgate - Vehicles With: Power Liftgate

PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-
THEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note:Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-
THEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you
of an unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
• If someone opens a door, the liftgate or the hood without a correctly coded
key or remote control.
• If you turn the power on without a correctly coded key.
• If the interior sensors detect movement inside your vehicle.
• If the inclination sensors detect an attempt to raise your vehicle.
• If someone disconnects the vehicle battery or the battery backup alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT ARE THE INTERIOR
SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
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Security

WHAT IS THE BATTERY BACKUP
ALARM
The battery backup alarm is an additional
alarm sounder that has its own battery. It
can detect if the vehicle battery is
disconnected to overcome the alarm
system.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when your
vehicle is switched off.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
• Unlock the doors or luggagecompartment with the remote control.
• Switch your vehicle on or start your vehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting. In all sensors, all equipped sensors are on
when you arm the alarm.
Note:
Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors
are off when you arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Alarm System.
4. Press Motion Sensors .
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Alarm System.
4. Switch Ask on Exit on or off.
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Security

INSTRUMENT CLUSTER
WARNING LAMPS
Anti-Lock Braking System
If it illuminates when you are
driving, this indicates your
vehicle requires service. Your
vehicle continues to have normal braking
without the anti-lock brake system
function. Have your vehicle checked as
soon as possible.
Battery
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running, this indicates your vehicle
requires service. Have your vehicle
checked as soon as possible.
Brake System
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It illuminates when you apply the
parking brake and the ignition is
on. If it illuminates when your
vehicle is moving, make sure the
parking brake is released. If the
parking brake is released, this
indicates low brake fluid level or the brake
system requires service. Have your vehicle
checked as soon as possible.
Note: Indicators may vary depending on
region.
Door Ajar
It illuminates when you switch
the ignition on and remains on if
any door is open.
Electric Park Brake
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It illuminates or flashes when the
electric parking brake requires
service. Have your vehicle
checked as soon as possible.
Engine or Motor Coolant
Temperature
If it illuminates, safely stop your
vehicle and switch your vehicle
off. Have your vehicle checked
as soon as possible.
Fasten Seatbelt
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It illuminates and a tone sounds
until you fasten the seatbelts.
Fasten Rear Seatbelt
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It illuminates and a tone sounds
until you fasten the rear
seatbelts.
High Voltage Electric System
Failure
E144693
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hood Ajar
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It illuminates when the ignition
is on and the hood is not
completely closed.
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Instrument Cluster