Certain states require functioning trailer
brakes for trailers over a specified weight.
Be sure to check state regulations for this
specified weight.
Ford Motor Company recommends
separate functioning brake systems for
trailers weighing more than 1,500 lb
(680 kg) when loaded.
TOWING A TRAILER
LIMITATIONS
The vehicle's load capacity
designation is by weight, not by
volume, so you cannot necessarily
use all available space when
loading a vehicle or trailer.
Note:Your vehicle could have
reduced performance when
operating at high altitudes and
when heavily loaded or towing a
trailer. When driving at elevation,
to match driving performance as
perceived at sea level, reduce gross
vehicle weight and gross
combination weight by 2% per
1,000 ft (300 m) elevation.
LOADING YOUR TRAILER
To help minimize how trailer
movement affects your vehicle
when driving:
• Load the heaviest items closest to the trailer floor.
• Load the heaviest items centered between the left and
right side trailer tires. • Load the heaviest items above
the trailer axles or just slightly
forward toward the trailer
tongue. Do not allow the final
trailer tongue weight to go
above or below 10-15% of the
loaded trailer weight. The
trailer tongue weight should
never exceed 10% of the
maximum towing capacity.
• Select a ball mount with the correct rise or drop. When both
the loaded vehicle and trailer
are connected, the trailer frame
should be level, or slightly
angled down toward your
vehicle, when viewed from the
side.
TRAILER TOWING HINTS
Towing a trailer places an extra load on
your vehicle's engine, transmission, axle,
brakes, tires and suspension. Periodically
inspect these components during and after
any towing operation.
When driving with a trailer or payload, a
slight takeoff vibration or shudder may be
present due to the increased payload
weight.
Your vehicle may have a temporary or
conventional spare tire. A temporary spare
tire is different in diameter or width,
tread-type, or is from a different
manufacturer than the road tires on your
vehicle. Consult information on the tire
label or Safety Compliance label for
limitations when using.
299
Towing a Trailer
Note:If your vehicle gets stuck in mud, it
could be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature, as
damage to the transmission could occur.
Note: Do not rock your vehicle for more
than a minute, as damage to the
transmission and tires could occur or the
engine could overheat.
Wa t e r
If you must drive though deep water, drive
slowly. The water could limit traction or
brake capability. See Driving Through
Shallow Water (page 306).
When driving though water, determine the
depth and avoid water higher than the
center of the wheel.
Once through water, always try the brakes.
Wet brakes do not stop your vehicle as
quickly as dry brakes. Apply light pressure
to the brake pedal while slowly moving the
vehicle to dry the brakes.
Note: Driving through deep water could
cause damage to the transmission. If the
front or rear axle is submerged in water,
have the axle lubricant and power transfer
unit lubricant checked and changed if
necessary.
DRIVING ON HILLY OR SLOPING
TERRAIN
WARNING: Extreme care should
be used when steering the vehicle in
reverse down a slope so as not to cause
the vehicle to swerve out of control. Although natural obstacles could make it
necessary to travel diagonally up or down
a hill or steep incline, you should try to drive
straight up or straight down.
Note:
Avoid turning on steep slopes or hills.
A danger lies in losing traction, slipping
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you can use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer.
Apply just enough power to the wheels to
climb the hill. Too much power causes the
tires to slip, spin or lose traction, and you
could lose control of your vehicle. When
descending a steep hill, do not descend
the hill in neutral. Avoid sudden hard
braking to keep the front wheels rolling and
to maintain your vehicle's steering.
Note: Your vehicle has anti-lock brakes,
apply the brakes steadily. Do not pump the
brakes.
Note: If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature, as
damage to the transmission could occur.
Note: Do not rock your vehicle for more
than a minute, as damage to the
transmission and tires could occur or the
engine could overheat.
305
Driving Hints
DRIVING IN SAND
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Steadily drive through the terrain. Apply
the accelerator slowly and avoid excessive
wheel slip. Do not drive your vehicle in
deep sand for an extended period of time.
This could overheat the system. A
message appears in the instrument cluster
display.
Note:If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature, as
damage to the transmission could occur.
Note: Do not rock your vehicle for more
than a minute, as damage to the
transmission and tires could occur or the
engine could overheat
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt to
cross a deep or flowing body of water.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle.
66E266447
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction could
be limited. After driving through water and
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the brakes and to check that they work.
• Turn the steering wheel to check that the steering power assist works.
Check the function of the following:
• Horn
• Exterior lights
FLOOR MATS
WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury.
306
Driving Hints
PREPARING YOUR VEHICLE
FOR STORAGE
If you plan on storing your vehicle for 30
days or more, the following maintenance
recommendations ensures your vehicle
stays in good operating condition.
Under various conditions, long-term
storage may lead to degraded engine
performance or failure unless you use
specific precautions to preserve your
vehicle.
General
• Store all vehicles in a dry, ventilatedplace.
• If vehicles are stored outside, they require regular maintenance to protect
against rust and weather damage.
• Make sure all linkages, cables, levers and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts
and prevent corrosion.
• Fill the fuel tank with high-quality fuel until the first automatic shutoff of the
fuel pump nozzle.
Engine
• Change the engine oil and filter prior tostorage because used engine oil
contains contaminants which may
cause engine damage.
• Start the engine every 15 days for a minimum of 15 minutes. Run at fast
idle with the climate controls set to
defrost until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through all the gears while the engine
is running.
Body
• Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housings
and the underside of front fenders.
• Periodically wash your vehicle if it is stored in exposed locations.
• Touch-up exposed or primed metal to prevent rust.
• Cover chrome and stainless steel parts with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and solvents.
Hybrid Battery Systems
We recommend the following actions for
your vehicle:
• When storing your vehicle for greaterthan 30 days the state of charge
should be approximately 50%.
Additionally we recommend
disconnecting the 12V battery which
will reduce system loads on the HV
battery.
12 Volt Battery
• Check and recharge as necessary. Keepconnections clean.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
Brakes
Make sure the brakes and parking brake
release fully.
355
Storing Your Vehicle
We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. Have discolored fluids that also
show signs of overheating or foreign
material contamination checked
immediately.Make sure to change the vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections.
Check Every Month
The air filter restriction gauge.1
The engine oil level.
Function of all interior and the exterior lights.
The tires including the spare for wear and proper pressure. The windshield washer fluid level.
The fuel and water separator. Drain if necessary or if indicated by the information display.
1
The holes and slots in the tail pipe to make sure they are functional and clear of debris.1
1 Diesel vehicles only.
Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary. The cooling system fluid level and the coolant system strength.
483
Scheduled Maintenance
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by any person other than for purposes of
maintenance.
• Repair or replacement of any device or element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water separator.
557
Customer Information
Electric Vehicle Information.....................457
Electromagnetic Compatibility..............559
Emergency Call Limitations........................57
Emergency Call Requirements..................57
Emergency Call System Data....................25
Emergency Towing - 8-Speed AutomaticTransmission – 8F24................................317
Emergency Towing - 8-Speed Automatic Transmission – 8F35...............................318
Emergency Towing - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)...........................................317
Emission Law.................................................557
Enabling Remote Start...............................134
End User License Agreement..................532
Engine Block Heater.....................................174
Engine Block Heater Precautions..................174
How Does the Engine Block Heater
Work....................................................................174
Using the Engine Block Heater.......................174
Engine Coolant Temperature Gauge..............................................................119
Engine Oil Capacity and Specification - 1.5L EcoBoost™........................................392
Engine Oil Capacity and Specification - 2.0L EcoBoost™.......................................393
Engine Oil Capacity and Specification - 2.5L, Hybrid Electric Vehicle (HEV)/
Plug-In Hybrid Electric Vehicle
(PHEV).........................................................395
Engine Oil........................................................333
Adding Engine Oil...............................................333
Checking the Engine Oil Level.......................333
Engine Oil Capacity and
Specification...................................................334
Engine Oil Dipstick Overview.........................333
Resetting the Engine Oil Change Reminder.........................................................334
Engine Specifications - 1.5LEcoBoost™.................................................387
Engine Specifications - 2.0L EcoBoost™................................................388
Engine Specifications - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................389
Entering a Parallel Parking Space.........238
Entering a Perpendicular Parking Space............................................................239 Entertainment..............................................440
Evasive Steering Assist..............................279
Evasive Steering Assist Limitations............279
Switching Evasive Steering Assist On and
Off.......................................................................2\
79
What Is Evasive Steering Assist....................279
EV Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)...........................................................127
Event Data.........................................................23
Exiting a Parking Space.............................239
Extending the Remote Start Duration.........................................................134
Exterior Bulbs................................................345
Changing a Front Fog Lamp Bulb................347
Changing a Front Turn Signal Lamp
Bulb...................................................................346
Changing a Headlamp Bulb..........................345
Changing a Reversing Lamp Bulb...............348
Exterior Bulb Specification Chart................345
Exterior Lamps................................................99Exterior Lamp Audible Warning...................100
Exterior Lamp Indicators.................................100
Switching the Daytime Running Lamps On and Off................................................................9\
9
Switching the Front Fog Lamps On and Off........................................................................\
.99
Switching the Turn Signal Lamps On and Off........................................................................\
.99
Exterior Lighting Control..............................97
Exterior Lighting..............................................97
Autolamps..............................................................98
Automatic High Beam Control.....................100
Automatic High Beam Control –Troubleshooting.............................................102
Exterior Lamps......................................................99
Headlamps.............................................................97
Headlamps – Troubleshooting......................98
Exterior Mirrors..............................................108
F
Fastening the Seatbelts..............................40
Federal Highway Administration Regulation....................................................531
Flat Tire
See: Changing a Flat Tire................................382Floor Mats......................................................306
569
Index