2022 FORD ESCAPE Ev button

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. – Incompatible device.
• You need an Android device with OS 4.3 or higheror an iOS device with iOS 8.0 or higher. Pair and
connect your Android device to find compatible
apps. Connect your iOS device to a USB port or
pair and connect using Bluetooth®.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. – Compatible apps are not installed on your device.
• Download and install the latest version of the app.
– Compatible apps are not running on your device. • Start the apps to allow the system to find themand make sure you sign in to any apps if required.
– Incorrect app settings. • Check and adjust the app settings on your deviceand allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. – Apps failed to fully close.
• Restart the apps and try again.
• If you have an Android device with apps that havean exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 8.0 or higher, tap the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. – An issue on some older versions of the Android oper-
ating system could result in apps not being found.
• Switch Bluetooth® off and on again to force thesystem to reconnect to your device.
473
SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. – System limitation.
• SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal • Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
• Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
– No software update available.
– Wi-Fi network requires a subscription or acceptanceof terms and conditions.
• Test the connection using another device. If thenetwork requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped)
Possible Cause and Resolution
Symptom
You might not have set up Personal Profiles.
I cannot create a profile. You might have entered an invalid profile.
You might not have selected a memory button when
prompted.
You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remote
control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
476
SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You might not have created a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you are
using to a profile.
You might not have linked the remote control you are using
to a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock or
remote start on a linked remote control.
You might have deleted the personal profile.
Personal Profiles is turned off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You might have erased and reprogrammed the remote
controls. This could happen if you let a dealership add a
new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset.
477
SYNC™ 3 (If Equipped)

Resetting the System
1. Simultaneously press and hold theseek up and the audio unit power
buttons until the screen goes black.
2. Wait three minutes to allow the system to complete the reset.
3. Press the audio unit power button to switch the system on.
Note: You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
478
SYNC™ 3 (If Equipped)

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes.
WARNING: Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth® connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car
E239120
559
Appendices

Identifying the Fuses in the Body ControlModule Fuse Box...........................................325
Locating the Body Control Module Fuse Box......................................................................325
Body Styling Kit Precautions...................354
Body Styling Kits..........................................354
Bonnet Lock
See: Opening and Closing the Hood..........328Booster Seats..................................................36
Brake Fluid Specification...........................218
Brake Over Accelerator...............................217
Brake Precautions.........................................217
Brakes................................................................217
Anti-Lock Braking System...............................217
Brakes – Troubleshooting...............................219
Brakes – Troubleshooting.........................219Brakes – Frequently AskedQuestions.........................................................219
Brakes – Warning Lamps.................................219
Breaking-In....................................................304
C
Calculating Payload...................................290
Calculating the Load Limit......................290
Canceling the Set Speed..........................243
Capacities and Specifications................387
Catalytic Converter......................................198
Catalytic Converter – Troubleshooting.............................................198
Catalytic Converter Precautions............198
Catalytic Converter –Troubleshooting........................................198
Catalytic Converter – Warning
Lamps................................................................198
Changing a Flat Tire....................................382
Changing a Road Wheel...........................382
Changing the 12V Battery.........................343
Changing the Engine Air Filter - 1.5LEcoBoost™/2.0L EcoBoost™.............338
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........339
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............340
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61 Changing the Remote Control Battery -
Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password..................................409
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device......................169
Charging Equipment..................................200
Charging Your Vehicle...............................200
AC Charging.........................................................205
Charging Your Vehicle –
Troubleshooting............................................207
Charging Your VehiclePrecautions................................................200
Charging Your Vehicle – Troubleshooting........................................207
Charging Your Vehicle – Frequently Asked
Questions........................................................ 208
Charging Your Vehicle – Information Messages.........................................................207
Checking MyKey System Status..............66
Checking the Brake Fluid...........................218
Checking the Coolant................................334
Checking the Seatbelts...............................44
Checking the Tire Pressures....................368
Checking the Wiper Blades........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29
Locating the Child Restraint Lower AnchorPoints...................................................................29
Locating the Child Restraint Top Tether Anchor Points...................................................30
What Are the Child Restraint Anchor Points...................................................................29
Child Restraints..............................................30Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28Child Restraint Anchor Points.........................29
Child Restraints....................................................30
Installing Child Restraints..................................31
Child Safety Locks.........................................38
Child Safety Precautions.............................28
Cleaning Products.......................................349
Cleaning the Exterior..................................349
Cleaning Camera Lenses andSensors..............................................................351
566
Index

Cleaning Chrome, Aluminium or StainlessSteel..................................................................350
Cleaning Headlamps and Rear Lamps...............................................................349
Cleaning Stripes or Graphics..........................351
Cleaning the Engine Compartment...........350
Cleaning the Exterior Precautions...............349
Cleaning the Underbody..................................351
Cleaning Wheels................................................350
Cleaning Windows and Wiper Blades...............................................................350
Cleaning the Interior....................................351Cleaning Carpets and Floor Mats................352
Cleaning Displays and Screens....................352
Cleaning Fabric Seats andHeadliners........................................................352
Cleaning Leather and Vinyl............................352
Cleaning Moonroof Tracks.............................353
Cleaning Plastic...................................................351
Cleaning Seatbelts............................................353
Cleaning Storage Compartments...............353
Cleaning the Instrument Panel.....................351
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control..............................................137
Closing the Liftgate.......................................78
Closing the Hands-Free Liftgate....................83
Closing the Liftgate From Inside Your Vehicle.................................................................82
Closing the Liftgate From Outside Your Vehicle.................................................................78
Closing the Liftgate Using the Remote Control.................................................................83
Cold Weather Precautions......................304
Configuring the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Connected Vehicle.....................................405
Connecting the Vehicle to a Mobile
Network...........................................................405
Connected Vehicle Data..............................24
Connected Vehicle Limitations..............405
Connected Vehicle Requirements........405
Connected Vehicle – Troubleshooting -Vehicles With: Modem...........................406
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3............................407
Connecting a Trailer...................................296 Connecting a Trailer Precautions..........296
Connecting the Vehicle to a Mobile
Network.......................................................405
Connecting FordPass to the Modem.........405
Enabling and Disabling the Modem..........405
What Is the Modem.........................................405
Connecting the Vehicle to a Wi-FiNetwork.......................................................405
Contacting Us...................................................15
Cooling System Capacity and Specification - 1.5L EcoBoost™.........396
Cooling System Capacity and Specification - 2.0L EcoBoost™.........397
Cooling System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................397
Crash and Breakdown Information.................................................308
Automatic Crash Shutoff.................................314
Jump Starting the Vehicle...............................310
Post-Crash Alert System.................................313
Crash Sensors and Airbag Indicator.......54
Creating a MyKey - Vehicles With: FlipKey....................................................................65
Creating a MyKey - Vehicles With: Push Button Start..................................................65
Creating a Vehicle Wi-Fi Hotspot.........409
Cross Traffic Alert..........................................271
Cross Traffic Alert –
Troubleshooting.............................................273
Cross Traffic Alert Indicators....................272
Cross Traffic Alert Limitations..................271
Cross Traffic Alert Precautions................271
Cross Traffic Alert –Troubleshooting.........................................273
Cross Traffic Alert – Information
Messages..........................................................273
Cruise Control................................................242
Cruise Control Indicators..........................243
Cup Holders....................................................170
Cup Holder Precautions...................................170Customer Information..............................490Radio Frequency CertificationLabels...............................................................493
567
Index

J
Jump Starting the Vehicle.........................310Jump Starting Precautions.............................310
Jump Starting the Vehicle................................311
Preparing the Vehicle.........................................311
K
Keyless Entry....................................................73Keyless Entry Settings........................................74
Keyless Entry – Troubleshooting....................75
Locking and Unlocking the Doors UsingKeyless Entry.....................................................75
Master Access Code............................................73
Keyless Entry Limitations............................73
Keyless Entry Settings..................................74
Clearing All Personal Access Codes..............74
Creating Personal Access Codes....................74
Reprogramming the Unlocking Function..............................................................74
Switching Keyless Entry On and Off..............74
Keyless Entry – Troubleshooting..............75Keyless Entry – Frequently Asked Questions...........................................................75
Keys and Remote Controls.........................58Keys and Remote Controls –Troubleshooting...............................................63
Keys and Remote Controls –Troubleshooting..........................................63
Keys and Remote Controls – Information
Messages............................................................63
L
Lane Centering.............................................250How Does Lane Centering Work..................250
Lane Centering Alerts.......................................252
Lane Centering AutomaticCancellation.................................................... 252
Lane Centering Indicators...............................252
Lane Centering Limitations.............................251
Lane Centering Precautions..........................250
Lane Centering Requirements.......................251
Switching Lane Centering On and Off........251
Lane Keeping System Indicators...........264
Lane Keeping System.................................261
Aid Mode...............................................................2\
63 Alert and Aid Mode...........................................263
Alert Mode............................................................262
Lane Keeping System –
Troubleshooting ............................................265
Lane Keeping System Limitations.........261
Lane Keeping System Precautions........261
Lane Keeping System –
Troubleshooting ........................................265
Lane Keeping System – Frequently Asked
Questions ........................................................266
Lane Keeping System – Information Messages.........................................................265
Launching or Retrieving a Boat orPersonal Watercraft................................300
Liftgate...............................................................78
Closing the Liftgate..............................................78
Liftgate – Troubleshooting...............................85
Opening the Liftgate...........................................78
Liftgate Obstacle Detection......................84
Liftgate Precautions.....................................80
Liftgate – Troubleshooting.........................85
Liftgate – Frequently Asked
Questions...........................................................86
Liftgate – Information Messages...................85
Liftgate – Warning Lamps................................85
Load Carrying................................................287Roof Rack.............................................................292Load Carrying Precautions.......................287
Loading Your Trailer....................................299
Locating the Blind Spot Information System Sensors........................................269
Locating the Brake Fluid Reservoir.........218
Locating the Charge Port.........................203
Locating the Cross Traffic Alert Sensors..........................................................272
Locating the Fuel Filler Funnel................189
Locating the Keyless Entry Keypad..........73
Locating the Memory Function Buttons.........................................................160
Locating the Power Outlets.....................168
Locating the Pre-Collision Assist Sensors.........................................................276
Locating the Rear View Camera............235
Locating the Safety Compliance Certification Labels.................................288
Locating the Tire label................................357
Locating the Tire Sealant and Inflator Kit....................................................................372
573
Index