2022 FORD ESCAPE lock

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. – Incorrect cell phone settings.
• Check and adjust the audio settings on your cellphone. Refer to your cell phone's user manual.
During a call, I can hear the
other person but they
cannot hear me. – Cell phone malfunction.
• Switch your cell phone on and off, and vehicleBluetooth® on and off and try again.
– Cell phone microphone muted. • Unmute your cell phone microphone.
– Privacy mode is enabled. • Switch off privacy mode.
During a call, I cannot hear
the other person and they
cannot hear me. – System restart required.
• Switch the ignition off and open the door. Closethe door and lock the vehicle. Wait until the
touchscreen is off and any illuminated USB ports
are not illuminated. Unlock the vehicle, switch the
ignition on and try again.
I cannot download a phone-
book. – Incompatible cell phone.
• Check the compatibility of your cell phone on ourwebsite.
– Incorrect cell phone settings. • Allow the system to retrieve contacts from yourcell phone. Refer to your cell phone's user manual.
– Incorrect system settings. • Switch automatic phonebook download on. SeeSettings (page 464).
– Cell phone malfunction. • Switch your cell phone off and on to reset it andtry again.
470
SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. – System limitation.
• SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal • Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
• Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
– No software update available.
– Wi-Fi network requires a subscription or acceptanceof terms and conditions.
• Test the connection using another device. If thenetwork requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped)
Possible Cause and Resolution
Symptom
You might not have set up Personal Profiles.
I cannot create a profile. You might have entered an invalid profile.
You might not have selected a memory button when
prompted.
You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remote
control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
476
SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You might not have created a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you are
using to a profile.
You might not have linked the remote control you are using
to a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock or
remote start on a linked remote control.
You might have deleted the personal profile.
Personal Profiles is turned off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You might have erased and reprogrammed the remote
controls. This could happen if you let a dealership add a
new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset.
477
SYNC™ 3 (If Equipped)

WHAT IS FORD PROTECT
Protect yourself from the rising cost of
vehicle repairs with a Ford Protect
extended service plan.
Ford Protect Extended Service
Plans - United States Only
Ford Protect extended service plans mean
peace of mind. Extended service plans are
backed by Ford Motor Company, and
provide more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, insist on the Ford
Protect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easily
exceed the price of your Ford Protect
extended service plan. With the Ford
Protect extended service plan, you
minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered c omponents, this plan
is so complete it is probably easier to
list what is not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the United States, Canada and Mexico. That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained technicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer for
service, we will give you a rental vehicle to
use for the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, warranty repairs, and field
service actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. This should
give you and your potential buyer peace of
mind.
480
Ford Protect

Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure
2Fluid levels1; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant re covery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
484
Scheduled Maintenance

Alert and Aid Mode.....................................263How Does Alert and Aid Mode Work.........264
What Is Alert and Aid Mode...........................263
Alert Mode......................................................262Adjusting the Steering Wheel VibrationIntensit y............................................................263
How Does Alert Mode Work..........................263
What Is Alert Mode...........................................262
All-Wheel Drive.............................................216All-Wheel Drive – Troubleshooting.............216All-Wheel Drive Limitations.....................216
All-Wheel Drive Precautions....................216
All-Wheel Drive – Troubleshooting.......216
All-Wheel Drive – Information Messages..........................................................216
AM/FM Radio.................................................412AM/FM Radio Limitations...............................412
Selecting a Radio Station................................412
Ambient Lighting..........................................103Adjusting Ambient Lighting............................103
Switching Ambient Lighting On andOff.......................................................................1\
03
Anti-Lock Braking System.........................217Anti-Lock Braking System Indicators..........217
Anti-Lock Braking SystemLimitations........................................................217
Anti-Theft Alarm System............................87Arming the Anti-Theft Alarm System..........88
Disarming the Anti-Theft AlarmSystem................................................................88
How Does the Anti-Theft Alarm System Work.....................................................................87
What Are the Inclination Sensors..................87
What Are the Interior Sensors.........................87
What Is the Anti-Theft Alarm System..........87
What Is the Battery Backup Alarm...............88
What Is the Perimeter Alarm...........................87
Anti-Theft Alarm System Settings.........88Setting the Alarm Security Level...................88
Switching Ask on Exit On and Off.................88
What are the Alarm Security Levels.............88
What Is Ask on Exit.............................................88
Appendices ....................................................559
Applying the Electric Parking Brake.............................................................220
Applying the Electric Parking Brake in an Emergency..................................................220
Apps.................................................................462 At a Glance.......................................................26
Audio System................................................410
AM/FM Radio.......................................................412
Digital Radio.........................................................412
Satellite Radio.....................................................414
Audio System Precautions.......................410
Auto-Dimming Interior Mirror...................107
Auto-Dimming Interior Mirror
Limitations........................................................107
What Is the Auto-Dimming Interior Mirror...................................................................107
Auto Hold........................................................224
Auto Hold Indicators...................................224
Autolamps........................................................98
Autolamp Settings..............................................98
What Are Autolamps..........................................98
Autolock.............................................................70Autolock Requirements.....................................70
What Is Autolock..................................................70
Automatically Releasing the ElectricParking Brake...............................................221
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)...........................................138
Automatic Climate Control - Vehicles With: Electronic Automatic
Temperature Control (EATC).................141
Automatic Crash Shutoff..........................314
Automatic Crash Shutoff
Precautions......................................................314
Re-Enabling Your Vehicle................................314
What Is Automatic Crash Shutoff................314
Automatic Emergency Braking...............278Switching Automatic Emergency Braking On and Off.......................................................279
What Is Automatic Emergency Braking..............................................................278
Automatic Engine Stop..............................176How Does Automatic Engine StopWork....................................................................176
Overriding Automatic Engine Stop...............176
Switching Automatic Engine Stop On and Off........................................................................\
176
What Is Automatic Engine Stop....................176
Automatic High Beam Control...............100Automatic High Beam Control Indicator s........................................................... 101
564
Index

Automatic High Beam ControlLimitations........................................................101
Automatic High Beam Control Precautions.......................................................101
Automatic High Beam Control Requirements..................................................101
How Does Automatic High Beam Control Work...................................................................100
Overriding Automatic High Beam Control............................................................... 102
Switching Automatic High Beam Control On and Off........................................................101
Automatic High Beam Control –Trouble shooting.........................................102
Automatic High Beam Control –
Information Messages.................................102
Automatic Locking Mode.............................41Disengaging Automatic Locking Mode.........41
Engaging Automatic Locking Mode...............41
What Is Automatic Locking Mode..................41
Automatic Return to Park (P)...................211Automatic Return to Park (P)Limitations........................................................212
How Does Automatic Return to Park (P) Work....................................................................212
What Is Automatic Return to Park (P).........211
Automatic Transmission Audible Warnings.......................................................214
Automatic Transmission..........................209
Automatic Return to Park (P).........................211
Automatic Transmission Positions............209
Automatic Transmission –
Troubleshooting .............................................214
Grade Assist - Hybrid Electric Vehicle (HEV)..................................................................212
Manual Park Release - Gasoline...................212
Temporary Neutral Mode..................................211
Automatic Transmission Position Indicator s...................................................... 210
Automatic Transmission Positions......................................................209
Drive (D).................................................................210
Low (L).................................................................\
..210
Neutral (N)............................................................210
Park (P)...............................................................\
..209
Reverse (R)..........................................................209
Automatic TransmissionPrecautions................................................209 Automatic Transmission –
Troubleshooting .........................................214
Automatic Transmission – Information
Messages..........................................................214
Auto-Start-Stop...........................................184Auto-Start-Stop – Troubleshooting...........185Auto-Start-Stop Indicators......................184
Auto-Start-Stop Precautions..................184
Auto-Start-Stop –Troubleshooting.........................................185
Auto-Start-Stop – Frequently Asked
Questions.........................................................186
Auto-Start-Stop – Information Messages..........................................................185
Autounlock.......................................................70Autounlock Requirements................................70
Switching Autounlock On and Off.................70
What Is Autounlock.............................................70
Autowipers........................................................92Adjusting the Sensitivity of the RainSensor.................................................................93
Autowipers Settings............................................92
What Are Autowipers.........................................92
AW DSee: All-Wheel Drive.........................................216
B
BatterySee: Changing the 12V Battery.....................343Blind Spot Information System.............268Blind Spot Information System – Troubleshooti ng............................................270
Blind Spot Information System
Indicator s.....................................................269
Blind Spot Information System Limitations..................................................268
Blind Spot Information System Precautions................................................268
Blind Spot Information System Requirements............................................268
Blind Spot Information System – Troubleshooting ........................................270
Blind Spot Information System –
Information Messages................................270
Body Control Module Fuse Box..............325Accessing the Body Control Module FuseBox......................................................................325
565
Index

Identifying the Fuses in the Body ControlModule Fuse Box...........................................325
Locating the Body Control Module Fuse Box......................................................................325
Body Styling Kit Precautions...................354
Body Styling Kits..........................................354
Bonnet Lock
See: Opening and Closing the Hood..........328Booster Seats..................................................36
Brake Fluid Specification...........................218
Brake Over Accelerator...............................217
Brake Precautions.........................................217
Brakes................................................................217
Anti-Lock Braking System...............................217
Brakes – Troubleshooting...............................219
Brakes – Troubleshooting.........................219Brakes – Frequently AskedQuestions.........................................................219
Brakes – Warning Lamps.................................219
Breaking-In....................................................304
C
Calculating Payload...................................290
Calculating the Load Limit......................290
Canceling the Set Speed..........................243
Capacities and Specifications................387
Catalytic Converter......................................198
Catalytic Converter – Troubleshooting.............................................198
Catalytic Converter Precautions............198
Catalytic Converter –Troubleshooting........................................198
Catalytic Converter – Warning
Lamps................................................................198
Changing a Flat Tire....................................382
Changing a Road Wheel...........................382
Changing the 12V Battery.........................343
Changing the Engine Air Filter - 1.5LEcoBoost™/2.0L EcoBoost™.............338
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........339
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............340
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61 Changing the Remote Control Battery -
Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password..................................409
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device......................169
Charging Equipment..................................200
Charging Your Vehicle...............................200
AC Charging.........................................................205
Charging Your Vehicle –
Troubleshooting............................................207
Charging Your VehiclePrecautions................................................200
Charging Your Vehicle – Troubleshooting........................................207
Charging Your Vehicle – Frequently Asked
Questions........................................................ 208
Charging Your Vehicle – Information Messages.........................................................207
Checking MyKey System Status..............66
Checking the Brake Fluid...........................218
Checking the Coolant................................334
Checking the Seatbelts...............................44
Checking the Tire Pressures....................368
Checking the Wiper Blades........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29
Locating the Child Restraint Lower AnchorPoints...................................................................29
Locating the Child Restraint Top Tether Anchor Points...................................................30
What Are the Child Restraint Anchor Points...................................................................29
Child Restraints..............................................30Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28Child Restraint Anchor Points.........................29
Child Restraints....................................................30
Installing Child Restraints..................................31
Child Safety Locks.........................................38
Child Safety Precautions.............................28
Cleaning Products.......................................349
Cleaning the Exterior..................................349
Cleaning Camera Lenses andSensors..............................................................351
566
Index