REPLACEMENT OF TIRES
•If you make a warranty claim in
accordance with this Limited Warranty,
and the Tire
*is within the first 25% of
original, usable tread, or the warranty
claim is made 12 months from the
date of your purchase of the new
Vehicle (whichever comes first), the
Tire will be promptly replaced with a
comparable tire, without charge to
you (Free Replacement).
*If your warranty claim is with respect
to a temporary spare tire, the tire
must be within the first 1/32”
(0.8 mm) of tread depth, and the
warranty claim does not have to be
made within 12 months from the date
of purchase.
• During the Free Replacement period, mounting and balancing are free of
charge.
• After the Free Replacement period and Vehicle Manufacturer’s warranty
period, the credit of the Tire will be
calculated on a prorated basis.
• Remaining usable tread is computed as a percentage of the original, usable
tread. The credit amount will be
calculated by multiplying the Tire’s
market retail price at the time of the
warranty claim by the remaining
usable tread.
• Original, usable tread does not include the last 2/32” (1.6 mm) of
tread depth.
•
You are responsible for payment of
labor costs of mounting and balancing
and applicable taxes, charges for
services that you request but that are
not covered by this Limited Warranty,
and any shipping expenses after the
Free Replacement period.
• A “comparable tire” may either be a new Maxxis brand tire of the same line
as the Tire, or if the Tire is out of
production or unavailable, a new
Maxxis brand tire of the same basic
construction and quality, with different
sidewall or treadwear configuration. If
the same tire or a comparable new
Maxxis tire is available, and you
request a higher-priced tire as a
replacement, the difference in price
will be paid by you.
WARRANTY CLAIM
PROCEDURE
• You must present the Tire to a VehicleManufacturer Dealer or a Maxxis
Dealer.
• You must present proof of the date of your purchase of the Vehicle (car
dealer invoice). If you do not present
this proof, the warranty claim will be
considered only if the Tire is within five
years of its date of manufacture.
• You must present the Tire that is the subject of the warranty claim and all
service and maintenance records
required by this Limited Warranty.
• If there is no Maxxis Dealer or Vehicle Manufacturer Dealer near you, call the
Maxxis Technology Center at
1-866-509-7067.
Maxxis
35
HOW REPLACEMENT
CHARGES ARE CALCULATED
Passenger and Light Truck
Tires
A tire which becomes unserviceable due
to a condition covered by this
workmanship and materials limited
warranty will be replaced with a
comparable new Michelin tire, free of
charge, when 2/32” (1.6 mm) or less of
the original tread is worn, (or 25% or less,
whichever is more beneficial to the user)
and within 12 months of the date of
purchase. Mounting and balancing of the
tire is included.You pay the cost of any
other service charges and applicable
taxes.
When more than 2/32” (1.6 mm) of
original tread has been worn (or more
than 25%, whichever is more beneficial
to the user) or after 12 months from date
of purchase, you must pay the cost of a
comparable new Michelin passenger or
light truck replacement tire on a prorated
basis. The retailer will determine the
charge by multiplying the percentage of
the original usable tread worn, by the
current selling price at the adjustment
location or the price in the current
Michelin Base Price List, whichever is
lower.
WHAT THE CONSUMER MUST
DO WHEN MAKING A CLAIM
When making a claim under the terms of
this limited warranty, you must present
your tire(s) to a participating Michelin tire
retailer. The vehicle on which the tires
were used must be available for
inspection. Personal identification (i.e. driver’s license,
credit card, etc.) and vehicle registration
may be required.
You pay service charges for normal vehicle
and tire maintenance.
Also see Conditions and Exclusions on
this page pertaining to all limited
warranties listed in this booklet.
CONDITIONS AND
EXCLUSIONS
These limited warranties do not provide
compensation for loss of time, loss of use
of vehicle, inconvenience or consequential
damage. Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitation or exclusion may not apply to
you.
Tires presented for claim remain the
property of the consumer and Michelin
accepts no responsibility for loss of or
damage to tires which are in the custody
or control of a Michelin tire retailer for the
purpose of inspection for warranty
adjustment. Tires accepted for claim
become the property of Michelin North
America, Inc. (MNA).
In the event of a disputed claim, the
consumer must make the tire
available for further inspection
No Michelin North America (MNA)
representative, employee or retailer has
the authority to make or imply any
representation, promise or agreement,
which in any way varies from the terms of
this warranty.
These limited warranties apply only in the
United States and Canada.
Michelin
38
general public, or on behalf of other
persons that may be similarly situated.
You agree that you do not have the right
to act as a private attorney general, a
class representative, or to participate as
a member of a class of claimants with
any claim subject to arbitration. You
further agree that no claim subject to
arbitration shall be heard by a jury and
that any judgment or award of the
Arbitral Body will be final and not subject
to judicial review. All arbitrations will be
conducted as document hearings. Each
party shall bear its own costs arising from
and associated with the document
hearing with the exception of the
arbitrator’s fee which will be borne by all
parties in equal shares. If either party
requests any procedures beyond a
document hearing, the requesting party
will be responsible for all fees, including
filing and administrative fees, above and
beyond the fees required for document
hearings. Any award of the arbitrator(s)
may be entered as a judgment and shall
be enforceable in any court of competent
jurisdiction. The arbitrators will have no
authority to award punitive or other
damages not measured by the prevailing
party’s actual damages, except as may
be required by statute. Information about
arbitration may be obtained and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.CONTACT INFORMATION
If you see any damage to your tires or
wheels, contact your local participating
Michelin tire retailer listed in the Yellow
Pages, or visit our web site listed below for
dealer locations. If further assistance is
required, contact:
IN USA
1-800-847-3435
or write:Michelin North America, Inc.
Attention: Consumer Care Department
Post Office Box 19001 Greenville, SC
29602-9001
or email:
www.michelinman.com
IN CANADA
1-888-871-4444
or write: Michelin Return Center
Attention: Building 698
2863 Granton Road
New Glasgow, NS
B2H 5C6
or email:
www.michelin.ca
Michelin
40
WHAT IS THE STANDARD
WARRANTY COVERAGE?
If an eligible Pirelli tire becomes
unserviceable due to workmanship or
material defects withinthe first year
from the date of purchase or within
the first 2/32” of the original usable
tread, whichever occurs first, the tire will
be replaced with an identical or
comparable Pirelli tire at no charge to the
owner, including mounting and balancing
(subject to applicable limitations).
Miscellaneous fees and taxes are not
covered under this Limited Warranty.
If a Pirelli tire becomes unserviceable due
to workmanship or material defects
(other than riderelated complaints and
Road Hazard) following the initial
warranty period above, the owner must
pay the pro-rata cost for a comparable
Pirelli Replacement Tire. Owner is
responsible for mounting and balancing
charges. An authorized Pirelli dealer will
determine the pro-rata cost by
multiplying the percentage of the original
usable tread that has been worn by the
current dealer selling price.
When the treadwear indicators become
visible (2/32” tread depth remaining),
regardless of age or mileage, the tire is
considered to be 100% worn and will not
be covered by this Limited Warranty.
PIRELLI CONFIDENCE PLUS
PLAN FOR SELECT
REPLACEMENT TIRE LINES
This Limited Warranty includes a 30-day
trial period for select Pirelli Replacement
Tires installed as a set of four (4) (front
and rear) within 30 days of your original
purchase date or the first 2/32” of original
usable tread, whichever occurs first, you may return the set of eligible Pirelli
Replacement Tires you wish to replace to
the original place of purchase, along with
the original purchase sales receipt, and
exchange them for a different set of Pirelli
Replacement Tires. As an alternative, if
there is no other suitable Pirelli
Replacement Tire line available in your
size, the purchase price of the eligible tires
you are seeking to return will be refunded,
less taxes and fees.
REPLACEMENT TIRE LINES
WHICH QUALIFY FOR THE
CONFIDENCE PLUS PLAN
Cinturato™ P1™ Plus
Cinturato P7™ All Season Plus
Cinturato P7™ All Season Plus II
P4™ Four Seasons Plus
P Zero™ All Season Plus
Scorpion Verde™ All Season Plus
Scorpion Verde™ All Season Plus II
Scorpion™ Zero™ All Season Plus
Scorpion™ All Terrain Plus
TREADWEAR COVERAGE FOR
SELECT REPLACEMENT TIRE
LINES ONLY
This Limited Warranty also warrants
Treadwear Coverage to the original
purchaser of select Replacement Tires
purchased through an authorized Pirelli
dealer. Treadwear Coverage will extend
for the vehicle odometer miles described
below, from the point of original retail
purchase (the “Treadwear Coverage”).
This Treadwear Coverage does not apply
to Original Equipment Tires.
Pirelli
42
– road hazard injuries (including,without limitation, due to nails,
glass, metal objects) or other
penetrations or snags, bruises or
impact damage (other than for
Run Flat and PNCS tires
specifically covered under the
Road Hazard policy);
– running on a dynamometer.
Additional Exclusions:
• Tires on any vehicle registered or
operated outside the United States of
America or Canada;
• Tires transferred from the vehicle on which they were originally installed by
a vehicle manufacturer or authorized
Pirelli dealer;
• Additional tires that are not independently subject to a warranty
claim;
• Tires which have been inflated with anything other than air or nitrogen;
• Tires which have been injected with liquid balancer or sealant, or any other
balancing material;
• Passenger tires (Euro-metric/P- metric) used on commercial vehicles
or used in commercial applications;
• Tires used in any form of racing or any high performance driving event
including high performance driving
schools/instruction and track day
events.
OWNER’S RESPONSIBILITIES
The owner is responsible for proper tire
care and maintenance. Maintain the
recommended tire pressure by checking
the tire pressure monthly and before long
trips with an accurate pressure gauge.
Using vehicle manufacturer suggestions
based on load will improve tire life and
your satisfaction with the tires. CAUTION:
Please be aware that it is
important before fitting the suggested
tires, to ensure that the fitting is allowed
by the technical specifications of the
vehicle, the vehicle manufacturer and
relevant laws/regulations. Pirelli does not
express any view as to the compatibility
of the wheel/tire combination with the
technical specifications for the chassis
and vehicle.
TO MAINTAIN VEHICLE DYNAMICS AND
LOAD CARRYING CAPACITY,
REPLACEMENT TIRES MUST ALWAYS
HAVE A LOAD INDEX AND SPEED RATING
THAT EQUALS OR EXCEEDS THAT OF
THE ORIGINAL EQUIPMENT TIRES OF
THE VEHICLE.
HOW TO MAKE A CLAIM
UNDER THIS LIMITED
WARRANTY
To initiate a warranty claim, the Pirelli
tire(s) must be returned to an authorized
Pirelli dealer. If the tire(s) are covered by
this Limited Warranty, the authorized
Pirelli dealer will submit the tire to Pirelli.
Pirelli’s Tire Inspection Personnel will then
provide the remedy if the tire is covered by
this Limited Warranty.
In order to initiate a claim under the terms
of this Limited Warranty, you must
present the affected Pirelli tire(s) along
with the proof of purchase to an
authorized Pirelli dealer. Once tires are
returned to Pirelli by an authorized Pirelli
dealer and credit has been issued to such
dealer, submitted tires become the
property of Pirelli. To locate an authorized
Pirelli dealer in your area, refer to the
Dealer Locator at www.us.pirelli.com.
Pirelli
45
REMEDY LIMITATIONS
THE RIGHTS AND REMEDIES STATED
IN THIS LIMITED WARRANTY ARE
PIRELLI’S ONLY RESPONSIBILITY,
AND YOUR ONLY REMEDIES. ALL
OTHER REMEDIES ARE EXCLUDED.
IN NO EVENT SHALL PIRELLI BE
RESPONSIBLE FOR ANY
CONSEQUENTIAL, INCIDENTAL OR
SPECIAL DAMAGE(S) IN
CONNECTION WITH A PIRELLI TIRE,
WHETHER FOR BREACH OF THIS
LIMITED WARRANTY, OTHER
CONTRACT BREACH, NEGLIGENCE
OR OTHER TORT, OR ANY STRICT
LIABILITY THEORY.
Some states do not allow the exclusion
or limitation of incidental or
consequential damages, so the above
exclusion may not apply to you. This
Limited Warranty gives you specific legal
rights and you may also have other rights
which vary from state to state.TIRE REGISTRATION
Please request that your authorized Pirelli
dealer register your Replacement Tires,
provide you with a registration card, or go
to www.us.pirelli.com to register your
Pirelli tires on line. In case of a Pirelli tire
recall, we can reach you only if we have
your name and address, and you must
register your Pirelli tires to be on our list.
However, you are not required to register
to get the benefits of this Limited
Warranty.
If further assistance or information is
needed regarding Pirelli tires please
contact:
Pirelli Tire LLC
Consumer Affairs Group
100 Pirelli Drive
Rome, GA 30161
Monday through Friday 8:00 AM to
6:00 PM Eastern Standard Time
1-800-747-3554 (option #2)
[email protected]
Pirelli
46
Improper mounting, balancing or repair,
not limited to:
• Improper tire mounting, or tire/wheelassembly imbalance.
• Damage from incorrect mounting or dismounting of the tire, incorrect
wheel size, water or other material
trapped inside the tire during
mounting, or failure to keep the tires
balanced.
• Damage resulting from improper repair materials or procedures.
Failure to meet conditions of this
Limited Warranty, not limited to:
• Any tire that is not an Eligible Tire.
• Any tire for which mileage and tire rotation records are not available or
verifiable.
• Any tire not presented and available for Toyo/Nitto Tires’ inspection.
• Any tire worn beyond the treadwear indicators (less than 2/32” [1.6 mm]
of remaining tread).
• Uniformity issues after the first 25% of treadwear.
Temporary spare tires that are used at
speeds over 50 mph (80.5 km/h).
Nothing in this Limited Warranty is
intended to be a representation that tire
failures cannot occur.WHAT TOYO/NITTO TIRES
WILL DO
For every Eligible Tire, Toyo/Nitto Tires will
do the following:
Regular OE Tires
1. If less than 25% Worn: Toyo/Nitto Tires will replace, free of charge, any
Eligible Tire when the original usable
tread is worn by 25% or less, and
within five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the tire
DOT code, will be used instead to
determine if a tire is within the
warranty period. Tire mounting and
balancing costs are covered by
Toyo/Nitto Tires. Yo u a r e
responsible for taxes and all other
costs, fees and expenses.
2. If more than 25% Worn: Toyo/Nitto Tires will replace any Eligible Tire
when the original usable tread is worn
by more than 25%, and within five
years from the date you purchased
the vehicle new. If you cannot provide
a copy of the new vehicle registration
or vehicle purchase receipt, the
manufacture date of the tire, as
indicated by the tire DOT code, will be
used instead to determine if a tire is
within the warranty period. Yo u a r e
responsible for the prorated cost
of a replacement tire, mounting
and balancing costs, taxes and all
other costs, fees and expenses.
Toyo/Nitto
48
Temporary Spare Tire
1. If less than 50% Worn: Toyo/NittoTires will replace, free of charge, any
Eligible Tire when the original usable
tread is worn by 50% or less, and
within five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the
tire DOT code, will be used instead to
determine if the tire is within the
warranty period. Tire mounting and
balancing costs are covered by
Toyo/Nitto Tires. Yo u a r e
responsible for taxes and all other
costs, fees and expenses.
2. If more than 50% Worn: Toyo/Nitto Tires will replace any Eligible Tire
when the original usable tread is
worn by more than 50%, and within
five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the
tire DOT code, will be used instead to
determine if the tire is within the
warranty period. Yo u a r e
responsible for the prorated cost
of a replacement tire, mounting
and balancing costs, taxes and all
other costs, fees and expenses.
The original usable tread is determined
by measuring the depth on the tread of
an identical model of a new Toyo/Nitto
brand tire to the top of the treadwear
indicator bars (note: the original usable
tread depth will vary by tire model). The
prorated cost of a replacement tire
is determined as follows: [(Original
usable tread worn) ÷ (Original usable
tread)] x (Actual current dealer selling
price).
A comparable Toyo/Nitto brand tire is
the same tire, or a tire of the same basic
construction and quality, as the original
tire, as determined by Toyo/Nitto Tires.
HOW TO MAKE A CLAIM
To make a claim under this Limited
Warranty, you must:
1. Present your vehicle with the subject tire(s), to an authorized Toyo/Nitto
Tires dealer.
2. Complete and sign the Toyo/Nitto
Tires Limited Warranty Claim form
provided by the dealer.
3. Keep a copy of the Claim form for your records, and leave the subject
tire with the dealer.
Your claim will be administered in
accordance with the limited warranty that
was in effect when you purchased the
vehicle new.
YOUR LEGAL RIGHTS
This Limited Warranty gives you specific
legal rights, and you may also have other
rights which vary from state to state.
Toyo/Nitto
49