The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 202010 20201030105112
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
Switching Cruise Control On and Off
........................................................................\
109
Setting the Cruise Control Speed .........
109
Canceling the Set Speed ...........................
110
Resuming the Set Speed ...........................
110
Cruise Control Indicators ...........................
110
Using Adaptive Cruise Control ................
110
Driving Aids
Driver Alert ......................................................
118
Lane Keeping System .................................
119
Steering ............................................................
122
Pre-Collision Assist .....................................
123
Load Carrying
Load Limit .......................................................
127
Towing
Towing a Trailer .............................................
132
Recommended Towing Weights ............
133
Essential Towing Checks ..........................
134
Towing the Vehicle on Four Wheels ......
140
Driving Hints
Reduced Engine Performance .................
141
Economical Driving ......................................
141
Breaking-In .....................................................
142
Driving Through Water ...............................
142
Floor Mats .......................................................
142
Roadside Emergencies
Roadside Assistance ..................................
144
Hazard Flashers ...........................................
145
Fuel Shutoff ...................................................
145
Jump Starting the Vehicle ........................
146
Transporting the Vehicle ...........................
147
Customer Assistance
Getting the Services You Need ..............
149In California (U.S. Only)
............................
150
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
151
Getting Assistance Outside the U.S. and Canada ........................................................
152
Ordering Additional Owner's Literature ........................................................................\
.
153
Reporting Safety Defects (U.S. Only) ........................................................................\
.
153
Reporting Safety Defects (Canada Only) ........................................................................\
.
154
Fuses
Fuse Specification Chart ..........................
155
Changing a Fuse ..........................................
163
Maintenance
General Information ...................................
165
Opening and Closing the Hood ..............
165
Under Hood Overview ...............................
166
Engine Oil Dipstick .......................................
167
Engine Oil Check ..........................................
167
Oil Change Indicator Reset ......................
168
Changing the Engine Air Filter ................
168
Engine Coolant Check ...............................
169
Automatic Transmission Fluid Check ........................................................................\
.
173
Brake Fluid Check ........................................
176
Power Steering Fluid Check ......................
177
Changing the 12V Battery ..........................
177
Adjusting the Headlamps .........................
179
Washer Fluid Check ...................................
180
Fuel Filter ........................................................
180
Checking the Wiper Blades .....................
180
Changing the Wiper Blades ....................
180
Removing a Headlamp ...............................
181
Changing a Bulb ............................................
181
Vehicle Care
General Information ...................................
184
Cleaning Products .......................................
184
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
7
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing IntroductionE154903 E162384 E231157
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
10
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Introduction
Changing the Remote Control
Battery
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention. WARNING:
If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent. Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries. 1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
Note: Do not remove the rubber cover and
circuit board from the front housing of the
remote entry transmitter.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
2. Remove the old battery.
43
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Keys and Remote ControlsE107998 E195662
3. Insert the new battery. Refer to the
symbols inside the transmitter for the
correct orientation of the battery.
Press the battery down to make sure
it is fully engaged in the housing.
4. Reinstall the battery housing cover onto the transmitter.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.
Car Finder Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off. Note:
The panic alarm operates regardless
of the ignition position.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
44
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Keys and Remote ControlsE195661 E138623 E138624
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note:
Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle.
Airbag Warning Lamp If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have an authorized dealer
check the system immediately. Brake System Warning Lamp WARNING: Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
Note: Indicators vary depending on region.
This lamp is a dual function lamp and will
illuminate when:
• You apply the parking brake with the
ignition on.
• Your vehicle has a brake fault or low
brake fluid level, regardless of parking
brake position. If the lamp illuminates while you
are moving, you may have the
parking brake applied. Be sure
that the parking brake is off.
Have your vehicle checked as
soon as possible if the lamp
continues to illuminate.
Cruise Control Indicator
(If Equipped) It illuminates when you switch
the system on.
See
What Is Cruise Control
(page 109).
Direction Indicator Illuminates when you switch on
the left or right direction
indicator or the hazard warning
flasher. If the indicators stay on or flash
faster, check for a burned out bulb.
62
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Instrument ClusterE67017 E270480 E71340
INFORMATION MESSAGES
Note:
Depending on the vehicle options
equipped with your vehicle, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have.
Battery and Charging System Action
Message
The charging system needs servicing. If the warning stays on
or continues to come on, contact an authorized dealer as soon as possible.
Check Charging System
The battery management system detects an extended low-voltage condition. Your vehicle will disable various features
to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal.
Low Battery Features
Temporarily Turned Off
The battery management system determines that the batteryis at a low state of charge. Turn your ignition off as soon as
possible to protect the battery. This message will clear once you restart your vehicle and the battery state of charge has
recovered. Turning off unnecessary electrical loads will allow faster battery state-of-charge recovery.
Turn Power Off To Save
Battery
Doors and Locks Action
Message
The driver door is not completely closed.
Driver Door Ajar
The passenger door is not completely closed.
Passenger Door Ajar
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest soon.
Driver Alert Warning Rest Suggested
69
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Information Displays