CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
Why can I not connect to a Wi-Finetwork?
•You entered the wrong networkpassword. Enter the correct password.
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•There are multiple access points inrange with the same network name.Choose a unique name for yournetwork. Do not use the default nameunless it contains a unique identifier,for example as part of the MACaddress.
Why does the Wi-Fi connectiondisconnect after successfulconnection?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
What can I do if I am close to a Wi-Fi router but the network signalstrength is weak?
•If your vehicle has a heated windshield,position your vehicle so that thewindshield is not facing the Wi-Firouter.
•If your vehicle has metallic tinting onthe windows but not on the windshield,position your vehicle so that thewindshield is facing the Wi-Fi router oropen the windows that are facing therouter.
•If your vehicle has metallic tinting onthe windows and the windshield, openthe windows that are facing the router.
•If your vehicle is in a garage and youhave the garage door closed, open thegarage door as it could block the signal.
Why can I not see a network Iexpect to see in the list of availablenetworks?
•The network is hidden. Make thenetwork visible and try again, ormanually add a network in the Wi-Fisettings menu.
Why do software downloads taketoo long?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•Wi-Fi network is in high demand or hasa slow Internet connection. Use a morereliable Wi-Fi network.
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CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•System updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
Vehicle Settings
•MyKey setup.
•Door keypad code setup.
•Backup start passcode setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
The bar is on top of the display andindicates the status of your vehicle'sfeatures.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
Vehicle Data
Wi-Fi available.
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WHAT IS VOICE INTERACTION
Voice Interaction allows you to controlvehicle features using conversationalrequests.
VOICE INTERACTION
EXAMPLES
Note:You may need to enable yourvehicle's modem to use certain voicecommands. See Enabling and Disablingthe Modem (page 417).
General Examples
ResultCommand
The system resetsthe current voiceinteraction.
Start Over.
The system endsthe current voiceinteraction.
Cancel.
The system goes tothe next page.Next Page.
The system goes tothe previous page.Previous Page.
The systemdisplays a list ofavailablecommands you canuse on the currentscreen.
Help.
Entertainment Examples
ResultCommand
The system playsthe selected music.Play The Beatles.
The system showsthe selected music.Show music by TheBeatles.
The system tunesthe radio to 101.9FM.
Tune to FM 101.9.
The system tunesthe radio to SiriusChannel 2.
Set the station toSirius Channel 2.
Climate Examples
ResultCommand
The system setsthe temperature tothe minimum.
Set the temper-ature to low.
The system setsthe temperature to72°F (22°C).
Set the temper-ature to 72°F(22°C).
Phone Examples
ResultCommand
The system callsHenry using yourconnected device.
Call Henry.
The system dialsthe selected phonenumber.
Dial (phonenumber).
The system beginsa dictated textmessage.
Send a textmessage to Henry.
The system readsyou the most recentmessage fromHenry.
Read my messagefrom Henry.
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2022 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202109, First-PrintingVoice Interaction
UPDATING THE VEHICLE
SYSTEMS WIRELESSLY
Over the air system updatesallow you to update your vehiclesystem software wirelessly. Tomake sure you receive all updates, set arecurring schedule and connect to Wi-Fi.Updates may take longer if not connectedto Wi-Fi, or may not download at all. SeeConnected Vehicle (page 417).
Over the Air System UpdateRequirements
Before updating, reference this list to makesure your vehicle is ready be updated. Ifthese requirements are not met during ascheduled update, the update will becanceled and you can reschedule.
•Your vehicle is not running.
•Your vehicle is stopped.
•Your vehicle is parked.
•The hazard indicators are switched off.
•The alarm is not sounding.
•The doors are closed.
•The parking lights are switched off.
•You are not pressing the brake pedal.
•An emergency call is not in progress.
•Your vehicle is not in limp mode.
Enabling Over the Air Updates
1.Press Settings on the touchscreen.
2.Press Software Update.
3.Switch Automatic Updates on or off.
Note:Over the air updates are enabled bydefault.
Note:If you do not want to receive over theair updates you can turn them off. You willnot be notified of new updates.
Scheduling an Update
Scheduling an update allows you to set aconvenient time for the update tocomplete. We recommend updatingovernight when your vehicle is not in use.Ensure Vehicle Connectivity and AutomaticUpdates are enabled. Once you completethese steps, your schedule will be savedfor future updates. As long as an update isnot in process you can adjust yourschedule.
Note:Some updates may be appliedoutside of your set schedule. Informationabout the unscheduled update appears onthe touchscreen after it is applied.
Using the Settings Menu
1.Press Settings on the touchscreen.
2.Press Software Update.
3.Press Schedule Updates.
4.Use the controls to set the time andday of the update.
5.Save the schedule.
Note:You can set the updates to occur atany time.
Using the Status Bar Icon
When an update is available, tapthe notification icon and followthe prompts on the screen.
Applying an Over the Air Update
You can see the progress of the update onthe touchscreen. An update cannot becanceled once it has been started.
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Multi-Point Inspection
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil changereminder that determines when you shouldchange the engine oil based on how youuse your vehicle.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi(12,000–16,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
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2022 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202109, First-PrintingScheduled Maintenance
IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, ANDNON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USEOF THE GRACENOTE SOFTWARE OR ANYGRACENOTE SERVER. IN NO CASE WILLGRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTALDAMAGES OR FOR ANY LOST PROFITSOR LOST REVENUES FOR ANY REASONWHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the managementapproach of low-power radio waveradiation motors:
Article 12: For approved and certifiedlow-power radiation motor models,companies, firms or users must not alterthe frequency, increase the power orchange the characteristics and functionsof the original design without authorization.
Article 14: The usage of low-powerradio-frequency motors must not affectaviation safety and interfere with legaltelecommunications. Should interferencebe detected, immediately stop using thedevice and only resume usage afterensuring that there is no longer anyinterference. For the legaltelecommunication and wirelesstelecommunication of the telco, thelow-power radio frequency motor must beable to tolerate legal limits of interferencefrom telecommunication, industrial,scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMSAND CONDITIONS
By activating, using and/or accessing theSUNA Traffic Channel, SUNA Predictive orother content or material provided byIntelematics (together,SUNA Productsand/or Services), you must acceptcertain terms and conditions. The followingis a brief summary of the terms andconditions that apply to you. To view thefull terms and conditions relevant to youruse of the SUNA Products and/or Services,please consult:
Website
www.sunatraffic.com.au/termsandcon-ditions/
1. Acceptance
By using SUNA Products and/or Services,you will be deemed to have accepted andagreed to be bound by the terms andconditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon-ditions/
2. Intellectual Property
SUNA Products and/or Services are foryour personal use. You may not record, orretransmit the content, nor use the contentin association with any other trafficinformation or route guidance service ordevice not approved by Intelematics. Youobtain no right of ownership in anyIntellectual Property Rights (includingcopyright) in the data that is used toprovide SUNA Products and/or Services.
3. Appropriate Use
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Catalytic Converter –Troubleshooting.........................................173Catalytic Converter – WarningLamps.................................................................173Center Console - AutomaticTransmission..................................................31Center Console..............................................149Locking the Center Console...........................149Opening the Center Console..........................149Center Console - ManualTransmission................................................30Center Display Limitations.......................433Center Display Overview...........................433Center Display Precautions.....................433Changing a Flat Tire...................................395Changing a Road Wheel...........................395Changing the 12V Battery..........................331Changing the Engine Air Filter................328Changing the Fuel Filter............................329Changing the Remote ControlBattery.............................................................70Changing the Vehicle Wi-Fi HotspotName or Password..................................420Charging a Device.........................................144Charging a Wireless Device......................148Checking MyKey System Status...............76Checking the Brake Fluid...........................194Checking the Clutch Fluid Level..............176Checking the Coolant.................................324Checking the Manual Transmission FluidLevel................................................................176Checking the Seatbelts...............................56Checking the Tire Pressures....................387Checking the Wiper Blades.........................91Children and Airbags....................................62Child Restraint Anchor Points....................41Locating the Child Restraint Lower AnchorPoints....................................................................41Locating the Child Restraint Top TetherAnchor Points...................................................42What Are the Child Restraint AnchorPoints....................................................................41Child Restraints...............................................42Child Restraint Position Information.............42Child Restraints Recommendation...............44Child Safety......................................................40Child Restraint Anchor Points..........................41Child Restraints.....................................................42
Installing Child Restraints.................................44Child Safety Locks.........................................50Child Safety Precautions............................40Cleaning Products......................................368Cleaning the Exterior..................................368Cleaning Camera Lenses andSensors.............................................................370Cleaning Chrome, Aluminium or StainlessSteel..................................................................369Cleaning Headlamps and RearLamps...............................................................369Cleaning Stripes or Graphics.........................370Cleaning the Convertible Top........................370Cleaning the Engine Compartment...........369Cleaning the Exterior Precautions..............368Cleaning the Hard Top.......................................371Cleaning the Underbody..................................371Cleaning Wheels................................................369Cleaning Windows and WiperBlades...............................................................369Cleaning the Interior.....................................371Cleaning Carpets and Floor Mats.................372Cleaning Displays and Screens......................371Cleaning Fabric Seats andHeadliners........................................................372Cleaning Leather and Vinyl.............................372Cleaning Plastic...................................................371Cleaning Seatbelts............................................373Cleaning the Instrument Panel......................371Clearing All MyKeys.......................................75Clearing the Garage Door Opener...........141Climate Control..............................................118Auto Mode.............................................................120Climate Control Hints...................................121Closing the Tailgate......................................84Closing the Tailgate From Outside YourVehicle.................................................................84Clutch Fluid Capacity andSpecification................................................176Cold Weather Precautions.......................298Connected Vehicle.......................................417Connected Vehicle –Troubleshooting.............................................418Connecting the Vehicle to a MobileNetwork.............................................................417Connected Vehicle Data..............................24Connected Vehicle Limitations................417Connected Vehicle Requirements..........417
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2022 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202109, First-PrintingIndex
Connected Vehicle –Troubleshooting.........................................418Connected Vehicle – Frequently AskedQuestions.........................................................418Connecting a Bluetooth® Device..........443Connecting a Trailer.....................................281Connecting a Trailer –Troubleshooting............................................282Connecting a Trailer Precautions...........281Connecting a Trailer –Troubleshooting........................................282Connecting a Trailer – InformationMessages.........................................................282Connecting the Vehicle to a MobileNetwork.........................................................417Connecting FordPass to the Modem...........417Enabling and Disabling the Modem............417What Is the Modem...........................................417Connecting the Vehicle to a Wi-FiNetwork.........................................................417Connecting Your Phone............................438Contacting Us...................................................15Cooling System Capacity andSpecification - 2.3L EcoBoost™........408Cooling System Capacity andSpecification - 2.7L EcoBoost™.........409Crash and Breakdown Information.......301Automatic Crash Shutoff...............................305Jump Starting the Vehicle..............................302Post-Crash Alert System................................304Post Impact Braking.........................................304Recovery Towing................................................305Crash Sensors and Airbag Indicator.......66Crawler Gear...................................................174Using Crawler Gear.............................................174What Is Crawler Gear.........................................174Creating a MyKey............................................75Creating a Vehicle Wi-Fi Hotspot..........420Cross Traffic Alert........................................259Cross Traffic Alert – Troubleshooting.........261Cross Traffic Alert Indicators..................260Cross Traffic Alert Limitations................259Cross Traffic Alert Precautions...............259Cross Traffic Alert –Troubleshooting.........................................261Cross Traffic Alert – InformationMessages..........................................................261Cruise Control................................................232
Cruise Control Indicators...........................233Customer Information...............................469Radio Frequency Certification Labels........472
D
Data Privacy......................................................22Department of Transportation UniformTire Quality Grades...................................376Digital Radio..................................................425Digital Radio Indicators...................................426Digital Radio Limitations................................425How Does Digital Radio Work.......................425Switching Digital Radio Reception On andOff......................................................................426What Is Digital Radio........................................425Directing the Flow of Air..............................119Disposing of Airbags.....................................67Distance Indication.....................................264Distance Indication Indicator........................266Switching Distance Indication On andOff......................................................................266What Is Distance Indication..........................264Doors and Locks.............................................78Autolock...................................................................79Autounlock..............................................................78Doors and Locks – Troubleshooting.............79Mislock......................................................................79Operating the Doors From Inside YourVehicle.................................................................78Operating the Doors From Outside YourVehicle.................................................................78Doors and Locks – Troubleshooting.......79Doors and Locks – Frequently AskedQuestions............................................................81Doors and Locks – InformationMessages...........................................................80Doors and Locks – Warning Lamps..............79Drive Belt Routing - 2.3LEcoBoost™.................................................336Drive Belt Routing - 2.7LEcoBoost™..................................................337Driver Alert.....................................................269Driver Alert – Troubleshooting......................270Driver Alert Indicators.................................270Driver Alert Limitations.............................269Driver Alert Precautions............................269
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2022 Bronco (TG1) Canada/United States of America, enUSA, Edition date: 202109, First-PrintingIndex