STARTING AND OPERATING81
4. If the engine fails to start after eight attempts, allow the starter to cool for at least
10 minutes, then repeat the procedure.
IF ENGINE FAILS TO START
If the engine fails to start after you have followed
the “Normal Starting” or “Cold Weather Operation”
procedure, and has not experienced an extended
park condition as identified in “Extended Park
Starting” procedure it may be flooded. Push the
accelerator pedal all the way to the floor and hold
it there. Crank the engine for no more than
10 seconds. This should clear any excess fuel in
case the engine is flooded. Leave the ignition in the
RUN position, release the accelerator pedal and
repeat the “Normal Starting” procedure.
AFTER STARTING — WARMING UP THE
E
NGINE
Proceed as follows:
Travel slowly, letting the engine run at a reduced
RPM, without accelerating suddenly.
It is recommended to wait until the engine
coolant temperature gauge starts to rise for
maximum performance.
STOPPING THE ENGINE
To shut off the engine with vehicle speed greater
than 5 mph (8 km/h), you must push and hold the
ignition or push the ENGINE START/STOP button
three times consecutively within a few seconds.
The engine will shut down, and the ignition will be
placed in the RUN position.
Turning off the car (place the ignition from the RUN
position to the OFF position), the power supply to
the accessories are maintained for a period of
three minutes.
NOTE:If the vehicle fails to shut off using the ignition
Ú page 64.
Opening the driver side door with the ignition in
RUN will sound a short chime that reminds the
driver to place the ignition to OFF.
CAUTION!
To prevent damage to the starter, do not crank
continuously for more than 10 seconds at a
time. Wait 10 to 15 seconds before trying again.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 226.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than
10 seconds at a time. Wait 10 to 15 seconds
before trying again.
4
22_FD_OM_EN_USC_t.book Page 81
86STARTING AND OPERATING
(Continued)
GEAR SELECTOR
The transmission gear selector has PARK,
REVERSE, NEUTRAL, DRIVE, and AutoStick (+/-)
shift positions. Manual shifts can be made using
the AutoStick shift control. Toggling the gear
selector forward (-) or rearward (+) while in the
AutoStick position (beside the DRIVE position) will
manually select the transmission gear, and will
display the current gear in the instrument cluster
as 1, 2, 3, etc.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the AutoStick (+/-)
position (beside the DRIVE position). In AutoStick
mode, the transmission gear (1, 2, 3, etc.) is
displayed in the instrument cluster. Move the gear
selector to the right (into the DRIVE [D] position) for
access to PARK, REVERSE, and NEUTRAL.
The electronically-controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
The 9-speed transmission has been developed to
meet the needs of current and future FWD/AWD vehicles. Software and calibration is refined to
optimize the customer’s driving experience and
fuel economy. By design, some vehicle and
driveline combinations utilize 9th gear only in very
specific driving situations and conditions.
Gear Selector Lock Button
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
Do not press the accelerator pedal when shifting
from PARK or NEUTRAL into another gear range.
GEAR RANGES
PARK (P)
The engine can be started in this range. Never
attempt to use PARK while the vehicle is in motion.
When parking on a hill, apply the EPB before
shifting the transmission to PARK, otherwise the
load on the transmission locking mechanism may
make it difficult to move the gear selector out of
PARK. As an added precaution, turn the front
wheels toward the curb on a downhill grade and
away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
CAUTION!
After selecting any gear range, wait a moment to
allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
22_FD_OM_EN_USC_t.book Page 86
88STARTING AND OPERATING
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds or while towing a heavy trailer), use the
AutoStick shift control to select a lower gear. Under
these conditions, using a lower gear will improve performance and extend transmission life by
reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal
operating limits, the transmission controller may
modify the transmission shift schedule, reduce
engine torque, and/or expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light may
illuminate and the transmission may operate
differently until the transmission cools down.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm.
Normal operation will resume once the
transmission temperature has risen to a suitable
level.
AutoStick
AutoStick is a driver-interactive transmission
feature providing manual shift control, giving you
more control of the vehicle. AutoStick allows you to
maximize engine braking, eliminate undesirable
upshifts and downshifts, and improve overall
vehicle performance. This system can also provide you with more control during passing, city driving,
cold slippery conditions, mountain driving, trailer
towing and many other situations.
Operation
When the gear selector is in the AutoStick position
(beside the DRIVE position), it can be moved
forward and rearward. This allows the driver to
manually select the transmission gear being used.
Moving the gear selector forward (-) triggers a
downshift, and rearward (+) an upshift. The current
gear is displayed in the instrument cluster.
NOTE:In AutoStick mode, the transmission will only shift
up or down when the driver moves the gear
selector rearward (+) or forward (-), except as
described below.
The transmission will automatically upshift
lower and higher when necessary to prevent
engine overspeed.
The transmission will automatically downshift
as the vehicle slows (to prevent engine lugging)
and will display the current gear.
The transmission will automatically downshift to
FIRST or SECOND gear (depending on model)
when coming to a stop. After a stop, the driver
should manually upshift (+) the transmission as
the vehicle is accelerated.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú
page 119.
For Towing A Disabled Vehicle Ú page 232.
22_FD_OM_EN_USC_t.book Page 88
90STARTING AND OPERATING
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a preemptive effort to
improve vehicle launch and performance
characteristics.
DYNAMIC SELECTOR — IF EQUIPPED
The Dynamic Selector combines the capabilities of
the vehicle control systems, along with driver input,
to provide the best performance in all driving
conditions.
Dynamic Selector Switch
The Dynamic Selector consists of the following
positions:
Auto Mode – This mode is designed for comfort
and safety in normal driving conditions. In versions
equipped with All-Wheel Drive, this mode also
reduces fuel consumption by automatically
altering the distribution of torque between the
front and rear axle.
All Weather Mode – This mode offers increased
traction control and stability control for low traction
conditions such as driving on a dirt road or off-road
as well as wet and slippery roads.
Sport Mode – This mode is designed to increase
steering feedback to the driver with a slight
increase in effort and changes the transmission
shift schedules for more aggressive shifting. This
driving mode is useful while driving on twisty roads where more steering precision is desired in spirited
cornering.
WARNING MESSAGES
In the event of a system fault, the system
automatically defaults to “Auto” mode and a
message will appear in the instrument cluster
display.
For further information Ú
page 64.
ELECTRIC POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the “SERVICE POWER STEERING” OR “POWER
STEERING ASSIST OFF - SERVICE SYSTEM”
message and a steering wheel icon are displayed
on the instrument cluster screen, it indicates that
the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power
steering assistance Úpage 64.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.
22_FD_OM_EN_USC_t.book Page 90
STARTING AND OPERATING91
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer the
vehicle. Under these conditions there will be a
substantial increase in steering effort, espe -
cially at low speeds and during parking maneu -
vers.
If the condition persists, see an authorized
dealer for service.
STOP/START SYSTEM
The Stop/Start function was developed to reduce
fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal or
pressing the accelerator pedal will automatically
restart the engine.
AUTOMATIC MODE
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY and if all
other conditions are met, can go into a STOP/
START AUTOSTOP ACTIVE “Autostop” mode. To Activate The Autostop Mode, The Following
Must Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster display
within the Stop/Start section Ú
page 64.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and
the brake pedal pressed.
The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
upon return to an engine running condition.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions to see if they
are fulfilled. Detailed information about the
operation of the Stop/Start system may be viewed
in the instrument cluster display Stop/Start
Screen. In the following situations the engine will
not stop:
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high blower
speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Vehicle is in 4WD Low transfer case mode (if
equipped with 4WD).
Brake pedal is not pressed with sufficient pres -
sure with vehicle in DRIVE position.
Accelerator pedal input.
Engine temp is too high.
5 mph (8 km/h) threshold not achieved from
previous AUTOSTOP.
Steering angle is beyond threshold.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
4
22_FD_OM_EN_USC_t.book Page 91
STARTING AND OPERATING111
Different colored zones indicate the distance to
the rear of the vehicle.
The following table shows the approximate
distances for each zone:
NOTE:If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with
water, and dry with a soft cloth. Do not cover the
lens.REFUELING THE VEHICLE
The Capless Fuel system uses a flapper placed at
the filler pipe of the fuel tank; it opens and closes
automatically upon insertion/extraction of the fuel
nozzle.
The Capless Fuel system is designed so that it
prevents the filling of an incorrect type of fuel.
Opening The Door
For filling, proceed as follows:
1. Open the door by pulling the tab outwards.
Filler Door
2. Insert the fuel nozzle in the filler pipe and proceed with filling the fuel tank.
Filler Pipe
Zone
Distance To The Rear Of
The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater
(1 m or greater)
WARNING!
Drivers must be careful when backing up even
when using the ParkView Rear Back Up Camera.
Always check carefully behind your vehicle, and
be sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using ParkView to be able
to stop in time when an obstacle is seen. It is
recommended that the driver look frequently
over his/her shoulder when using ParkView.
1 — Fuel Filler Door
2 — Dust Cover
4
22_FD_OM_EN_USC_t.book Page 111
112STARTING AND OPERATING
3. Fill the vehicle with fuel, and when the fuel nozzle “clicks” or shuts off, the fuel tank is full.
NOTE:Wait five seconds before removing the fuel nozzle
to allow fuel to drain from nozzle.
4. Pull the nozzle from the filler pipe and then close the door.
VEHICLE LOADING
CERTIFICATION LABEL
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door or
pillar Ú page 273.
This label contains the month and year of
manufacture, Gross Vehicle Weight Rating
(GVWR), Gross Axle Weight Rating (GAWR) front
and rear, and Vehicle Identification Number (VIN).
A Month-Day-Hour (MDH) number is included on
this label and indicates the Month, Day and Hour of
manufacture. The bar code that appears on the
bottom of the label is your VIN.
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your
vehicle including driver, passengers, vehicle,
options and cargo. The label also specifies
maximum capacities of front and rear axle systems
(GAWR). Total load must be limited so GVWR and
front and rear GAWR are not exceeded.
Payload
The payload of a vehicle is defined as the allowable
load weight a truck can carry, including the weight
of the driver, all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the
front and rear axles. The load must be distributed
in the cargo area so that the GAWR of each axle is
not exceeded.
Each axle GAWR is determined by the components
in the system with the lowest load carrying capacity
(axle, springs, tires or wheels). Heavier axles or
suspension components sometimes specified by
purchasers for increased durability does not
necessarily increase the vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire
size listed.
Inflation Pressure
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with no
occupants or cargo loaded into the vehicle. The
WARNING!
Do not affix objects/plugs to the end of the
filler neck other than what is provided on the
car.
The use of objects/plugs do not comply with
the vehicle and may cause pressure increases
inside the tank, creating dangerous condi -
tions.
Do not approach the neck of the tank with
open flames or lit cigarettes its an extreme fire
hazard. Also, avoid close contact with the filler
pipe with your face, do not inhale harmful
vapors.
Do not use your mobile phone in the vicinity of
the pump fuel nozzle, it can be a possible risk
of fire.
22_FD_OM_EN_USC_t.book Page 112
STARTING AND OPERATING119
Cruise Control — If Equipped
Do not use in hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND
MOTORHOME)
TOWING THIS VEHICLE BEHIND
A
NOTHER VEHICLE
NOTE:You must ensure that the Auto Park Brake feature
is disabled before towing this vehicle, to avoid
inadvertent Electric Park Brake engagement. The
Auto Park Brake feature is enabled or disabled via
the Customer Programmable Features in the
Uconnect Settings.
All-Wheel Drive (AWD) Models
Recreational towing (with all four wheels on the
ground, or using a towing dolly) is NOT ALLOWED.
This vehicle may be towed on a flatbed or vehicle
trailer provided all four wheels are OFF the ground.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Information in this section will aid in safe
controlled launches in adverse conditions.
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
TOWING
CONDITION WHEELS OFF
THE GROUND ALL-WHEEL
DRIVE (AWD)
Flat Tow NONE NOT ALLOWED
Dolly Tow REAR NOT ALLOWED
FRONT NOT ALLOWED
On Trailer ALL OK
NOTE:When towing your vehicle, always follow appli -
cable state and provincial laws. Contact state
and provincial Highway Safety offices for addi -
tional details.
CAUTION!
Towing this vehicle with ANY of its wheels on the
ground can cause severe transmission and/or
power transfer unit damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose
control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
4
22_FD_OM_EN_USC_t.book Page 119