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CONTINENTAL TIRE
LIMITED WARRANTY AND ADJUSTMENT POLICY FOR ORIGINA L EQUIPMENT PASSENGER
CAR & LIGHT TRUCK TIRES (Including TEMPORARY SPARE Tires)
This booklet also includes important safety warnings. ELIGIBILITY
This Limited Warranty and Adjustment Policy applies to the original owner of new
Continental brand passenger and light truck (LT) tires that are the new vehicle original
equipment tires bearing the Continental brand name and DOT Tire Identification
Number, operated in norma l service, and used on the same vehicle on which they were
originally installed according to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the United States and
Canada are excluded from eligibility under this Limited Warranty and Adjustment Policy.
WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS IT APPLICABLE? BASIC
COVERAGE:
Eligible Tires are covered by this Warranty for a maximum of 72 months from the date of
purchase, determined by the new vehicle registration date or new vehicle sales invoice
showing date of purchase.
Where to Go for Warranty Replacement: Contact the dealer from where you purchased
the vehicle or an alternate authorized Continental brand tire dealer (Authorized Dealer)
to determine the eligible warranty coverage for your tires and how to proceed from there.
Free Replacement Period: PASS & LT: If an eligible Continental brand PASS or LT tire
becomes unserviceable from a warrantable condition, other than those listed under
Section 3, during the first 12 months or first 2/32 of an inch (1.6 mm) of tread wear
(whichever comes first), it will be replaced with a **comparable new Continental brand
tire FREE OF CHARGE, including mounting and balancing (excluding on line orders).
Owner pays all applicable taxes.
TEMPORARY SPARE: If a temporary spare tire becomes unserviceable from a condition
other than those listed in Section 3, during the first 1/32 of an inch (0.8 mm) of tread
wear, then it will be replaced with a **comparable new Continental brand TS tire FREE
OF CHARGE, including mounting and balancing. The owner pays all applicable taxes.
After this "Free Replacement Period" for your temporary spare tire expires, no warranty
claim will be accepted.
After the Free Replacement Period: The tire (except temporary spare tire) may still be
eligible for a pro rata replacement up to 72 months from date of original purchase until
the tread is worn down to the tread wear indicators (2/32 of an inch or 1.6 mm of tread
remaining.) If an eligible tire becomes unserviceable under the stipulations of this
Limited Warranty and Adjustment policy it will be replaced with a comparable 1
new
Continental brand tire, charging the owner a prorated amount. Owner pays all applicable
taxes (including F.E.T.), mounting and balancing charges.
1. A "comparable" new Continental brand tire may be of either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher priced tire is selected, the
consumer will pay the difference in price.
GENERAL TIRE
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After The Free Replacement Period:
The tire (except temporary spare tire) may still be eligible for a pro rated replacement for
72
months from date of original purchase until the tread is worn down to the tread wear
i n
dicators (2/32 of an inch or 1.6 mm of tread remaining.) If an eligible tire becomes
u n
serviceable under the stipulations of this Limited Warranty and Adjustment policy it
will be replaced charging the owner a prorated amount. Owner pays all applicable taxes
including Federal Excise Tax (FET), mounting and balancing charges.
The replacement tire price will be determined by multiplying the percentage of the usable
t r
ead worn by the Dealers Selling Price excluding all applicable taxes) at the time of the
adjustment. The usable tread is the original tread down to the tread wear indicators
(2/32 of an inch or 1.6 mm of tread remaining.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY
THE FOLLOWING ARE NOT COVERED:
•Road Hazard:
Any General tire with road hazard damage. This includes, but is not
limited to: cuts, snags, punctures, bruises, and impact breaks.
• Ride/Vibration:
Any ride/vibration complaint after the first 2/32 of an inch (1.6 mm)
of
an inch of tread wear or 12 months of service, whichever comes first.
• Repairs:
If a tire is returned under complaint and the reason for the tire’s disablement
is in any way associated with a repair, or with the situation that led to the repair, the
manufacturer’s warranty is invalidated.
• Mileage:
Tread wear out up to a predetermined mileage is not covered under this policy.
•Improper operation or maintenance:
This includes, but is not limited to, effects caused
by:
• Improper tire inflation and/or improper load/speed practices:
These practices can
cause excessive operational temperatures and stresses that exceed the tire’s
capabilities.
• I mproper or insufficient tire rotation
•
Improper vehicle alignment
•
Damage due to:
•
Rim irregularities or rim damage
•
Snow chains
•
Vehicle mechanical problems, including brake problems, and vehicle wheel align -
m
ent
• Extreme temperature exposure
•
Negligent and abusive driving such as tire spinning, or racing
•
Improper tire storage
•
Automotive accident
•
Chemical corrosion or fire
•
Use contrary to the vehicle manufacturer’s tire recommendations
•
Misuse or misapplication
