2022 DODGE DURANGO U connect

235
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the switch bank just below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may discharge the battery.
SOS AND ASSIST MIRROR — IF EQUIPPED

Assist And SOS Mirror

If equipped, the rearview mirror contains an SOS
and ASSIST button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 316.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data), 3G or 4G (data) network, which comes as
a built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and you are connected to an
operable LTE (voice/data), 3G or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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236IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the SOS and
ASSIST buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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IN CASE OF EMERGENCY237
(Continued)
5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates. SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
SOS and ASSIST buttons will continuously illumi -
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.”
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
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238IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data), 3G or 4G (data) network and/
or Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data), 3G or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data), 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data),
3G or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an emer -
gency call. An operable LTE (voice/data), 3G or
4G (data) network connection and a GPS signal
is required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
WARNING!
Ignoring the Rearview Mirror light could mean
you will not have SOS Call services. If the Rear -
view Mirror light is illuminated, have an autho -
rized dealer service the SOS Call system
immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.

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240IN CASE OF EMERGENCY
JACK LOCATION
The scissor-type jack and tire changing tools are
located in rear cargo area, below the load floor.

Load Floor Handle

Lift up on the load floor handle to access the jack
and tools in the cargo area.

Jack And Tools Storage Cover
To remove, press down firmly on the upper tabs of
the jack storage cover to release.

Thumb Screw Location

Rotate the plastic thumb screw on the end of the
jack to loosen the jack and remove from the
bracket.

Jack Removal

SPARE TIRE STOWAGE
The spare tire is stowed under the rear of the
vehicle by means of a cable winch mechanism. To
remove or stow the spare, use the jack handle/lug
wrench connected to the square socket extension
to rotate the “spare tire drive” nut. The nut is
located under a plastic cover at the center-rear of
the cargo floor area, just inside the liftgate
opening.
Spare Tire Location

CAUTION!
The winch mechanism is designed for use with
the jack wrench extension tool only. Use of air
wrench or power tool may damage the winch.

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246IN CASE OF EMERGENCY
14. Lower the jack to the fully closed position. Return the tools to the proper positions in the
tool bag. Fold the flap on the tool bag under
the tools and roll the tools in the bag
underneath the others. Use the hook and loop
fasteners to secure the tool bag to the jack
with the lug wrench on the forward side of the
jack. Expand the jack on the bracket by turning
the thumb screw clockwise until it is tight to
prevent rattles.
15. Reinstall the plastic plug into the floor of the cargo area. Roll up and store the Jack, Tool Kit
and Tire Changing Instructions. Reinstall the
cover for the jack in the rear storage bin.
16. Have the aluminum road wheel and tire repaired as soon as possible and properly
secure the spare tire, jack and tool kit.
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle, or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow the
procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer's operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located under the
passenger's front seat. There are remote terminals
located under the hood to assist in jump starting.

Under Hood Jump Starting Location

NOTE:Be sure that the disconnected cable ends do not
touch each other, or either vehicle, before properly
connected for jump starting.
WARNING!
A loose tire or jack thrown forward in a collision
or hard stop, could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system
may occur.Remote Positive (+) Post
(Covered With Protective Cap)
Remote Negative (-) Post
(Covered With Protective Cap)

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IN CASE OF EMERGENCY247
See the following steps to prepare for jump
starting:

1. Apply the parking brake, shift the automatic transmission into PARK (P) and turn the
ignition OFF.

2. Turn off the heater, radio, and all electrical accessories.
3. Remove the protective cover over the remote positive (+) battery post. Pull upward on the
cover to remove it.
4. Remove the protective cover over the remote negative (-) battery post.
5. If using another vehicle to jump start the battery, park the vehicle within the jumper
cable’s reach, apply the parking brake and
make sure the ignition is OFF.
JUMP STARTING PROCEDURE
NOTE:Make sure at all times that unused ends of jumper
cables are not contacting each other or either
vehicle while making connections.
Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the remote positive (+)
post of the
discharged vehicle.

2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to the remote negative (-) post
(exposed metallic/unpainted post of the
discharge vehicle) located on the right hand
side next to the underhood fuse box.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could make
an inadvertent electrical contact. You could be
seriously injured.
Batteries contain sulfuric acid that can burn
your skin or eyes and generate hydrogen gas
which is flammable and explosive. Keep open
flames or sparks away from the battery.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster
vehicle or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause the
battery to explode and could result in personal
injury.
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248IN CASE OF EMERGENCY
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the discon -
necting procedure.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-) end of the jumper
cable from the remote negative (-)
post of the
discharged vehicle.

2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the
booster battery.
3. Disconnect the positive (+) end of the jumper
cable from the positive (+) post of the booster
battery. 4. Disconnect the opposite end of the positive
(+)
jumper cable from the remote positive (+) post
of the discharged vehicle.
5. Reinstall the protective covers over the remote positive (+) and negative (-) posts of the
discharged vehicle.
If frequent jump starting is required to start your
vehicle have the battery and charging system
tested at an authorized dealer.
REFUELING IN EMERGENCY – IF EQUIPPED
The vehicle is equipped with a refueling funnel for
a Cap-Less Fuel System. The fuel funnel can be
found in the rear cargo area with the jack and
tools. If refueling is necessary, while using an
approved gas can, insert the refueling funnel into
the filler neck opening. Take care to open both
flappers with the funnel to avoid spills.
CAUTION!
Do not run the booster vehicle engine above
2,000 RPM since it provides no charging benefit,
wastes fuel, and can damage booster vehicle
engine.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.

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