21
BFGOODRICH® TIRES
ABOUT THIS WARRANTY
As the original purchaser of a BFGoodrich® brand passenger or light truck tire, you are
covered by all the benefits and conditions (subject to the maintenance
recommendations and safety warnings) contained in this booklet. To ensure your
understanding of and compliance with the terms and conditions of this warranty, please
read it carefully. It is essential that you also read and understand the safety and
maintenance recommendations for tires contained in this booklet.
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires
BFGoodrich® brand passenger and light truck tires, used in normal service on the
veh
icle on which they were originally fitted and in accordance with the maintenance
recommendations and safety warnings contained in the attached Owner’s Manual, are
covered by this warranty against defects in workmanship and materials for the life of the
original usable tread, or six years from the date of purchase, whichever occurs first. At
that time, all warranties, express or implied, expire. The life of the original usable tread
is the original tread down to the level of the tread wear indicators - 2/32nds of an inch
(1.6 mm) of tread remaining. Date of purchase is documented by new vehicle
reg
istration or tire sales invoice. If no proof of purchase is available, coverage will be
based on the date of manufacture. Replacement will be made in accordance with the
terms and conditions described under “How Replacement Charges are Calculated”.
NOTE:
Your vehicle manufacturer may provide additional tire warranty coverage over and above
wh a
t is provided by BFGoodrich®. Consult your vehicle Owner’s Manual for further infor -
mation.
WHAT IS NOT COVERED
Tires Which Become Unserviceable Due To:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture)
• In
correct mounting of the tire, tire/wheel imbalance or improper repair
• Mi
sapplication, improper maintenance, racing, underinflation, overinflation or other
a b
use
• Operation without a properly functioning low pressure warning system, for Comp T/A® ZR
SSS tires
• Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wh
eel misalignment, a measured tread difference of 2/32 of an inch (1.6 mm) or
mo r
e across the tread on the same tire
• Accident, fire, chemical corrosion, tire alteration or vandalism
• Fl
at spotting caused by improper storage or brake lock
BFGOODRICH® TIRES
23
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of your tires, your vehicle
Owner’s Manual and vehicle tire information placard for essential safety and
maintenance information.
When service is required:
1. C ontact a participating BFGoodrich® tire retailer listed in your yellow pages.
2
. I f additional assistance is needed in locating a BFGoodrich® retailer, please call or
w
rite to the Consumer Care Department listed in this book.
You should have complete confidence in your new BFGoodrich® tires. Still it is important
t o
register your tires in the event that we need to contact you. For online tire registration,
visit https://www.tireregistration.com/ .
TIRE DISABLEMENT SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact damage, improper
inflation, overloading or other conditions resulting from use or misuse. Tire failures, such
as a rapid air loss or a tread and belt detachment, may increase risk of injury or death
and/or property damage. To reduce the risk of a tire failure, BFGoodrich® recommends
you thoroughly read and follow the recommendations in this BFGoodrich® Limited
Warranty/Owner’s Manual, the vehicle Owner’s Manual, tire placard information, and tire
sidewall information regarding safety warnings, proper tire use and maintenance.
CONTROLLABILITY
CONTROLLING A VEHICLE WHEN A TIRE FAILURE OCCURS
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or the vehicle may
pu
ll toward the side of the failed tire. If possible, step on the accelerator momentarily to
maintain forward momentum and ensure vehicle control.
It is important that you DO NOT BRAKE OR ABRUPTLY TURN THE STEERING WHEEL.
Slowly remove your foot from the accelerator and hold the steering wheel firmly while
s t
eering to remain in your lane. Once the vehicle has slowed and is fully under control,
apply the brakes gently; safely pull over to the shoulder and come to a stop. Inspect the
tires. If one or more tires look flat or low, show detachment or other damage, remove tire
assembly and replace it with a properly inflated spare. Bumps or bulges may indicate
detachment within the tire body and require inspection by a qualified tire technician.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND/OR INSTRUCTIONS
CONTAINED IN THIS MANUAL MAY RESULT IN TIRE FAILURE OR EXPLOSION CAUSING
SERIOUS PERSONAL INJURY OR DEATH.
BRIDGESTONE® - FIRESTONE®
40
TIRE FAILURE WHILE DRIVING
TIRE INFLATION PRESSURE
Tires need proper inflation pressure to operate effectively and perform as intended. Tires
carry the vehicle, passenger, and cargo loads and transmit the braking, acceleration, and
turning forces. The vehicle manufacturer recommends the inflation pressures for the
tires mounted on your vehicle.
These situations can cause a tire failure, even at a later date, which could lead to serious
pe
rsonal injury or death. Consult the vehicle tire information placard and/or Owner’s
Manual for the recommended inflation pressures. In addition to tire damage, improper
inflation pressure may also:
• A dversely affect vehicle ride and handling.
•
Reduce tire tread wear.
•
Affect fuel economy.
T
herefore, follow these important recommendations for tire and vehicle safety, mileage,
a n
d economy:
• Always keep the vehicle manufacturer’s recommended inflation pressure in all your
t
ires, including the spare.
• Check their pressure monthly and before long trips or carrying extra weight.
WARNING!
It is not often that a properly maintained tire will “blow out” while you are driving. More
commonly, if inflation pressure is lost, it will be gradual. If you do experience a blowout
or sudden tire failure, the following information should be helpful:
• W hen the failure occurs, you may hear a loud noise, feel a vibration, and/or the
v
ehicle may pull toward the side of the failed tire.
• D O NOT abruptly brake or turn.
•
Slowly remove your foot from the accelerator, hold the steering wheel firmly, and
s
teer to maintain your lane position.
• O nce the vehicle has slowed, apply the brakes gently.
•
Gradually pull over to the shoulder and come to a stop, as far off the road as
p
ossible.
WARNING!
Driving on tires with improper inflation pressure is dangerous.
• U nder-inflation causes excessive tire heat build-up and internal structural damage.
•
Over-inflation makes it more likely for tires to be cut, punctured, or broken by sudden
i
mpact.
CONTINENTAL TIRE
67
The replacement tire price will be determined by multiplying the percentage of the usable
tread worn by the Dealers Selling Price (excluding all applicable taxes) at the time of the
adjustment. The usable tread is the original tread down to the tread wear indicators
(2/32 of an inch or 1.6 mm of tread remaining.)
WHAT IS NOT COVERED BY THIS WARRANTY
THE FOLLOWING ARE NOT COVERED:
• Road Hazard:
Any tire with road hazard damage. This includes, but is not limited to:
cuts, snags, punctures, bruises, and impact breaks.
• Ride/Vibration:
Any ride/vibration complaint after the first 2/32 (1.6 mm) of an inch
of
tread wear or 12 months of service, whichever comes first.
• Repairs:
If a tire is returned under complaint and the reason for the tire’s disablement
is in any way associated with a repair, or with the situation that led to the repair, the
manufacturer’s warranty is invalidated.
• Mileage:
Tread wear out up to a predetermined mileage is not covered under this
policy.
• Improper operation or maintenance:
This includes, but is not limited to, effects caused
by:
1. Improper tire inflation and/or improper load/speed practices: These practices
can cause excessive operational temperatures and stresses that exceed the
tire’s capabilities.
2. Improper or insufficient tire rotation
3
. Improper vehicle alignment
4
. Damage due to:
• Rim irregularities or rim damage
• S now chains
•
Vehicle mechanical problems, including brake problems, and vehicle wheel
a
lignment
• Extreme temperature exposure
•
Negligent and abusive driving such as tire spinning, or racing
•
Improper tire storage
•
Automotive accident
•
Chemical corrosion or fire
•
Use contrary to the vehicle manufacturer’s tire recommendations
•
Misuse or misapplication
• Improper Mounting or Demounting
• Alteration:
such as, but not limited to, adding a white inlay on black wall, tread
regrooving, tire truing or siping, or adding sealant materials to the tire.
• Weather checking/cracking: Not covered after 48
months from the date of purchase.
• Failure to observe safety and maintenance precautions set forth in the Safety Warning
S
ection.
FALKEN TIRE CORPORATION 76
WINTER TIRES
Falken recommends all four tires be replaced when replacing your original equipment
tires and installing winter tires for the winter months.
STORING YOUR TIRES
When storing your tires for any extended period of time, be sure to thoroughly clean your
tires with a tire brush, soap, and water to remove any dirt, salt, and brake dust from the
tires. If you are storing your tires still mounted on the wheels, use a wheel brush and
approved wheel cleaner to clean your wheels. Then dry the wheels and tires with a towel
and allow them to fully dry. DO NOT apply any tire dressings while storing your tires. Tire
compounds are made to resist weather cracking and ozone damage. Place each clean
and dry tire in an airtight plastic bag and seal the bag with tape to help reduce oil
evaporation. Store your tires out of direct sunlight and somewhere that is well shielded
from the elements, like a climate-controlled room or dry basement. Storing the tires in a
garage or shed usually exposes the tires to a wide range of temperatures as well as
precipitation and humidity. Keep the tires away from sources that emit ozone like electric
motors that use contact brushes, furnaces, sump pumps, etc. Although tires will still age
regardless of how they are stored, these precautions will help slow the aging process and
reduce the damage to your tires.
SPEED LIMITS
TIRE SPINNING
WARNING!
Never use just two winter tires. It could lead to adverse handling, loss of control, which
could cause serious injury or death.
WARNING!
Operating your vehicle in excess of the posted speed limit or the maximum speed
allotted by driving conditions has the potential to be dangerous. Higher driving speeds
create excessive heat buildup in a tire, leading to a possible tire failure.
WARNING!
Spinning a tire to get a stuck vehicle out of mud, ice, snow, sand, or wet grass can be
potentially dangerous. A spinning tire at a speedometer reading above 55 km/h
( 3
5 mph) can be capable of disintegrating a tire with explosive force. In some circum -
stances, a tire may be spinning at twice the speed displayed on the speedometer. This
c a
n cause serious injury or death to you, a passenger, or bystander. Never spin a tire
above 55 km/h (35 mph).
FALKEN TIRE CORPORATION
77
B) LIMITED WARRANTY
This limited warranty applies to Falken brand original equipment passenger car,
temporary spare, and light truck steel belted radial tires bearing the complete
description and serial number required by the Department of Transportation (DOT). This
warranty is effective only to tires for which claims are made within five years of the date
of production, based on the tire DOT serial number.
1. WHAT IS COVERED AND FOR HOW LONG
Falken tires that are originally equipped on this vehicle are warranted against
any defects in the materials and workmanship for the usable life of the original
tread. The limited warranty terminates at the flush appearance of the tread wear
indicators at 1.6 mm (2/32 of an inch) remaining tread depth.
• Free Replacement - If a tire becomes unserviceable due to such defect within the
first 1.6 mm (2/32 of an inch) of tread wear, the tire will be replaced free of charge
w i
th the same or comparable Falken tire.
• P rorated Replacement - After the first 1.6
mm (2/32 of an inch) of wear, a prorated
ad
justment credit will be given based on the percentage of remaining usable tread
depth, down to the remaining 1.6 mm (2/32 of an inch) tread wear bar indicator.
N o
credit is given if the tire is worn beyond the flush appearance of the tread wear
bar indicator (less than 1.6 mm (2/32 of an inch) tread depth remaining).
• O ut-of-Round/Out-of-Balance Replacement- Tires that are deemed to be
o
ut-of-round or out-of-balance will be accepted for adjustment during the first
0.8 mm (1/32 of an inch) of the original tread depth and will be replaced free of
c h
arge with the same or similar Falken tires (no labor costs will be covered). A set
of four (4) tires from the same vehicle will not be accepted for out-of-round or
out-of-balance claims.
2. W HAT IS NOT COVERED BY THE WARRANTY
•
Tires that become unserviceable due to road hazard damages (cuts, snags, punc -
t
ures, bruises, impact breaks, etc.) improper repair technique or materials,
i m
proper inflation, overload, irregular wear, wheel imbalance, defective mechan -
ical vehicle components (brakes, suspension, wheels, etc.) improper suspension
a l
ignment, accident, fire, chemical damage, damage from chain use, racing,
off-road use, run flat, improper installation, vandalism, or abuse.
• T ires branded “NA” or a tire in which the DOT numbering has been removed.
•
Tires presented for a warranty claim by someone other than by someone other
t
han the original purchaser, or tires that were transferred to another vehicle from
the vehicle on which the tires were originally installed.
• T ires having a failure or failures caused by previous damages or repairs.
•
The cost of tire repair or retreading is not covered by this warranty and will be the
s
ole responsibility of the tire owner.
GENERAL TIRE
88
After The Free Replacement Period:
The tire (except temporary spare tire) may still be eligible for a pro rated replacement for
72
months from date of original purchase until the tread is worn down to the tread wear
i n
dicators (2/32 of an inch or 1.6 mm of tread remaining.) If an eligible tire becomes
u n
serviceable under the stipulations of this Limited Warranty and Adjustment policy it
will be replaced charging the owner a prorated amount. Owner pays all applicable taxes
including Federal Excise Tax (FET), mounting and balancing charges.
The replacement tire price will be determined by multiplying the percentage of the usable
t r
ead worn by the Dealers Selling Price excluding all applicable taxes) at the time of the
adjustment. The usable tread is the original tread down to the tread wear indicators
(2/32 of an inch or 1.6 mm of tread remaining.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY
THE FOLLOWING ARE NOT COVERED:
•Road Hazard:
Any General tire with road hazard damage. This includes, but is not
limited to: cuts, snags, punctures, bruises, and impact breaks.
• Ride/Vibration:
Any ride/vibration complaint after the first 2/32 of an inch (1.6 mm)
of
an inch of tread wear or 12 months of service, whichever comes first.
• Repairs:
If a tire is returned under complaint and the reason for the tire’s disablement
is in any way associated with a repair, or with the situation that led to the repair, the
manufacturer’s warranty is invalidated.
• Mileage:
Tread wear out up to a predetermined mileage is not covered under this policy.
•Improper operation or maintenance:
This includes, but is not limited to, effects caused
by:
• Improper tire inflation and/or improper load/speed practices:
These practices can
cause excessive operational temperatures and stresses that exceed the tire’s
capabilities.
• I mproper or insufficient tire rotation
•
Improper vehicle alignment
•
Damage due to:
•
Rim irregularities or rim damage
•
Snow chains
•
Vehicle mechanical problems, including brake problems, and vehicle wheel align -
m
ent
• Extreme temperature exposure
•
Negligent and abusive driving such as tire spinning, or racing
•
Improper tire storage
•
Automotive accident
•
Chemical corrosion or fire
•
Use contrary to the vehicle manufacturer’s tire recommendations
•
Misuse or misapplication
HANKOOK TIRES
105
• Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains
• A ny tire which has failed as a result of adding materials (e.g. tire fillers, sealant, or
b
alancing substances)
• M echanical failure or design of vehicle
2
. T ires fitted to anything other than the original vehicles
3
. T ire worn beyond tread wear indicator (2/32nds inch or 1.6
mm tread remaining)
4. T ire presented by other than the actual owner-user
5
. T ire branded “NA” (meaning no adjustment) or “blem” (meaning blemished)
6
. Lo ss of time inconvenience, loss of use of the vehicle or consequential damage
7
. R ide disturbance caused by damaged wheels or after free-replacement conditions
8
. T ire with weather cracking which was purchased more than four years prior to presen -
t
ation for adjustment
GENERAL EXCLUSIONS
1. No Hankook Tire employee, retailer or dealer has the authority to make any warranty, representation, promise or agreement on behalf of Hankook Tire except as stated in
this policy.
2. T ires used in racing related activities or competitive events are not covered by this
w
arranty.
3. Li mitation of remedy: to the extent permitted by law, Hankook disclaims liability for
a
ll consequential and incidental damages. Some provinces and states do not allow
the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have the rights which vary from province to province in
Canada, and from state to state in the US.
HANKOOK’S OBLIGATIONS
Replacement qualifying under this warranty will be made by a participating Hankook
Dealer or a participating car dealer.
OWNER’S OBLIGATIONS
1. You must present the tire to a participating Hankook Dealer or a participating car dealer.
2. F or free replacement, a proof of purchase date such as car dealer invoice should be
p
resented.
3. N o claim will be recognized unless submitted on a Hankook claim form completely
f
illed out and signed by the owner or a participating Hankook Dealer or car dealer.