MICHELIN®
121
no later than April 30th of the following year. Michelin® winter tires require
documentation of the timing of the installation and removal of the tires each winter to
maintain coverage under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain number of miles from a given tire.
D r
iving habits, driving conditions, road conditions, and vehicle maintenance all play a
part in the tread life of a tire. If a tire does not reach the warranted mileage, and the
owner of the tires has complied with the terms and conditions of the warranty, Michelin®
will replace the tires as described under “How Replacement Charges are calculated”.
Temporary Spares
Michelin® temporary spare tires are covered by this warranty for six years from the date
o f
purchase or until the first 2/32 of an inch (1.6 mm) of the original tread is worn off.
D a
te of purchase is documented by new vehicle registration or tire sales invoice. If no
proof of purchase is available, coverage will be based on date of manufacture. At that
time, all warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
• R oad hazard injury (e.g., a cut, snag, bruise, impact damage or puncture)
•
Incorrect mounting of the tire, tire/wheel imbalance or improper repair
•
Misapplication, improper maintenance, racing, underinflation, overinflation or other
a
buse
• U neven or rapid wear which is caused by mechanical irregularity in the vehicle such as
w
heel misalignment, (a measured tread difference of 2/32nds of an inch (1.6 mm) or
m o
re across the tread on the same tire)
• A ccident, fire, chemical corrosion, tire alteration, or vandalism
•
Use in commercial applications for tread wear; by this warranty for six years
•
Flat spotting caused by improper storage or brake lock
•
The addition of liquid, solid or gaseous materials other than air, nitrogen or carbon
d
ioxide (for example, waterbase sealers or balancing substances)
• C osmetic ozone or weather cracking
•
Use of Michelin® Self-Supporting Zero Pressure (ZP) tires without a properly operating
l
ow air pressure warning system
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition covered by this workmanship and
ma
terials limited warranty will be replaced with a comparable new Michelin® tire, free of
charge, when 2/32nds of an inch (1.6 mm) or less of the original tread is worn, (or 25%
o r
less, whichever is more beneficial to the user) and within 12 months of the date of
p u
rchase. Mounting and balancing of the tire is included. You pay the cost of any other
MICHELIN®
122
service charges and applicable taxes. When more than 2/32nds of an inch (1.6 mm) of
or
iginal tread has been worn (or more than 25%, whichever is more beneficial to the
user) or after 12 months from the date of purchase, you must pay the cost of a
c o
mparable new Michelin® passenger or light truck replacement tire on a pro rata basis.
The retailer will determine the charge by multiplying the percentage of the original usable
tread worn, by the current selling price at the adjustment location or the price in the
current Michelin® Base Price List, whichever is lower. This list is based on a
predetermined price intended to fairly represent the actual selling price of the tire. You
pay the cost of mounting, balancing and any other service charges and applicable taxes.
Treadwear
A tire meeting the conditions for prorated replacement, which wears evenly across the
t r
ead, down to the tread wear indicators (2/32nds of an inch tread remaining) within six
years of the date of purchase, and before delivering the warranted miles of service, will
be replaced with a comparable new Michelin® tire based on mileage received. The
participating Michelin® tire retailer will determine the charge by multiplying the percent
of mileage received by the current actual selling price at the adjustment location or the
price of the tire in the current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual selling price of
the tire. You pay the cost of mounting, balancing and any other dealer services and
applicable taxes. Tires which wear out evenly before delivering the warranted mileage
will be replaced on a pro rata basis only if:
1. Y ou are the original purchaser of the tires, you own the vehicle on which they were
o
riginally installed, and the tires have been used only on that vehicle.
2. T he tires have been rotated and inspected by a participating Michelin® tire retailer
e
very 7,500 miles, and the attached Mounting and Rotation Service Record has been
f u
lly completed and signed.
3. T he completed Service Record form, Original Owner/Tire Installation Information
f
orm, and the Original Invoice are presented to a participating Michelin® tire retailer
at the time of adjustment claim.
4. T he tires have not become unserviceable due to a condition listed under WHAT IS
N
OT COVERED.
WHAT IS NOT COVERED
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you must present your
ti
re(s) to a participating Michelin® retailer. The vehicle on which the tires were used
must be available for inspection. Michelin® tire retailers are listed in the yellow pages
under “Tire Dealers-Retail”. Personal identification (i.e. Driver’s License, Credit Card,
etc.) and vehicle registration may be required. You pay service charges for normal vehicle
and tire maintenance.
MICHELIN®
123
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time, loss of use of
vehicle, inconvenience or incidental or consequential damages. Tires presented for
claim remain the property of the consumer and Michelin® accepts no responsibility for
loss or damage to tires which are in the custody or control of a Michelin® tire retailer for
the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire available for further
in
spection.
Tires accepted for claim become the property of Michelin® North America, Inc.
No Michelin® representative, employee or retailer has the authority to make or imply any
re
presentation, promise or agreement, which in any way varies from the terms of this
warranty.
This warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of your tires, your vehicle
Owner’s Manual and vehicle tire information placard for essential safety and
maintenance information. When service is required:
1. C ontact a participating Michelin® tire retailer listed in your local yellow pages.
2
. I f additional assistance in locating a participating Michelin® tire retailer is required,
p
lease call the phone number listed in this book for the Consumer Care Department
in your area.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE MARKETING, SALE OR
P E
RFORMANCE OF THE PURCHASED PRODUCT AGAINST MICHELIN® NORTH AMERICA,
INC. AND ITS AGENTS, EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER
CORPORATIONS, RELATED CORPORATE ENTITIES, PREDECESSORS, SUCCESSORS OR
ASSIGNS (HEREINAFTER COLLECTIVELY “MICHELIN®”) SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Michelin® acknowledge your and its right to litigate claims,
disputes and controversies arising out of or in connection with this limited warranty or
the marketing, sale or performance of the purchased product in court, but prefer to
resolve any such claims, disputes and controversies through arbitration and hereby
waive the right to litigate such claims, disputes and controversies in court upon election
of arbitration by either party. Therefore, you and Michelin® agree that all claims,
disputes, and controversies between you and Michelin® arising out of or in connection
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND INSTRUCTIONS CONTAINED
IN THIS MANUAL MAY RESULT IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.
MICHELIN®
124
with this limited warranty, or any other warranties, express or implied, including a failure
of warranty, or any claims arising out of or in connection with the marketing, sale or
performance of the purchased product, including but not limited to claims for consumer
fraud or brought under any consumer protection statute, but excluding claims for
personal injury or property damage, shall be finally resolved solely by arbitration, upon
election by either party, according to the formal dispute resolution procedures then in
effect of the National Arbitration Forum, or if the National Arbitration Forum is no longer
conducting such arbitrations, a successor organization thereto or such other private
arbitration service as you and Michelin® North America, Inc. shall mutually agree (the
actual authority involved, the “Arbitral Body”). The Arbitral Body shall decide the issues
submitted in accordance herewith, provided that all substantive questions of law will be
determined under the laws of the State in which you purchased the product at issue. You
agree that no claim subject to arbitration shall be arbitrated as a class action, or on a
class-wide or representative basis, or on behalf of the general public, or on behalf of
other persons that may be similarly situated. You agree that you do not have the right to
act as a private attorney general, a class representative, or to participate as a member
of a class of claimants with any claim subject to arbitration. You further agree that no
claim subject to arbitration shall be heard by a jury and that any judgment or award of
the Arbitral Body will be final and not subject to judicial review. All arbitrations will be
conducted as document hearings. Each party shall bear its own costs arising from and
associated with the document hearing with MICHELIN® the exception of the arbitrator’s
fee which will be borne by all parties in equal shares. If either party requests any
procedures beyond a document hearing, the requesting party will be responsible for all
fees, including filing and administrative fees, above and beyond the fees required for
document hearings. Any award of the arbitrator(s) may be entered as a judgment and
shall be enforceable in any court of competent jurisdiction. The arbitrators will have no
authority to award punitive or other damages not measured by the prevailing party’s
actual damages, except as may be required by statute. Information about arbitration may
be obtained and claims may be filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.
TIRE DISABLEMENT
SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact damage, improper
in
flation, overloading or other conditions resulting from use or misuse. Tire failures, such
as a rapid air loss or a tread and belt detachment, may increase risk of injury or death
and/or property damage. To reduce the risk of a tire failure, Michelin® recommends you
thoroughly read and follow the recommendations in the Michelin® Owner’s Manual,
vehicle Owner’s Manual, tire placard information, and tire sidewall information regarding
safety warnings, proper tire use and maintenance.
CONTROLLABILITY
Controlling a vehicle when a tire failure occurs
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or the vehicle may
p u
ll toward the side of the failed tire. If possible, step on the accelerator momentarily to
maintain forward momentum and ensure vehicle control. It is most important that you
MICHELIN®
136
TEMPORARY TYPE SPARE TIRES
When using any temporary type spare tire, be sure to follow the vehicle manufacturer’s
in
structions.
READING THE DOT
DOT XXXX XXXX XXX (prior to August 2000)
DOT XXXX XXXX XXX (1990-1999)
DOT XXXX XXXX XXXX (after July 2000)
THE DOT
The “DOT” symbol certifies tire manufacturer’s compliance with US Department of
Transportation tire safety standards. Next to the symbol is the tire identification or “serial
number”. The first two characters identify the plant where the tire was manufactured.
The next two characters reflect the tire size. The following one to four digits may be used
at the tire manufacturer’s option as a descriptive code. The last three characters are
numbers identifying the week and year of manufacture. (Example: “O25” means second
week of the year of decade, eg.: 1995, 1985, etc.) For the 1990-1999 decade
MICHELIN® brand tires are marked with a triangle pointing to the last three numeric
characters. Tires produced after July 2000 have an additional digit to identify a given
decade. For example, 2800 means the tire was produced during the 28th week of 2000;
0 2
01 during the 2nd week of 2001. If the last digits of your DOT number contains three
numeric characters and is not marked with a triangle, consult a qualified tire technician
to determine the year of manufacture.
SERVICE LIFE FOR PASSENGER CAR AND LIGHT TRUCK TIRES INCLUDING SPARE
TIRES
The following recommendation applies to passenger car and light truck tires. Tires are
composed of various types of material and rubber compounds, having performance
properties essential to the proper functioning of the tire itself. These component
properties evolve over time. For each tire, this evolution depends upon many factors
such as weather, storage conditions, and conditions of use (load, speed, inflation
pressure, maintenance etc.) to which the tire is subjected throughout its life. This
service-related evolution varies widely so that accurately predicting the serviceable life
of any specific tire in advance is not possible.
That is why, in addition to regular inspections and inflation pressure maintenance by
c o
nsumers, it is recommended to have passenger car and light truck tires, including
spare tires, inspected regularly by a qualified tire specialist, such as a tire dealer, who
will assess the tire’s suitability for continued service. Tires which have been in use for five
years or more should continue to be inspected by a specialist at least annually.
Consumers are strongly encouraged to be aware not only of their tires’ visual condition
and inflation pressure but also of any change in dynamic performance such as increased
air loss, noise or vibration, which could be an indication that the tires need to be removed
from service to prevent tire failure. It is impossible to predict when tires should be
NEXEN TIRE
143
as measured from shoulder to shoulder on the claim tire, and compared to the
remaining tread depth of the opposite front/rear or left/right tire.
• C omplete and sign the Nexen Tire Claim Adjustment form provided by the dealer, keep
a
copy for your records and leave the tire with the dealer for warranty processing.
ROADSIDE ASSISTANCE
Patterns sold after May 1, 2014 by Nexen Tire in the United States and Canada are
eligible for a free 24/7/365 Roadside Assistance for a period of 36 months from the
p u
rchase date. Upon purchasing Nexen Tires, the consumer will receive an activation
card from the tire shop. An online registration needs to be completed in order to have
access to a toll free phone number to call in case of a flat tire. A qualified professional
will change your flat tire with your spare tire free of charge. If a working spare is not
available, towing will be provided free of charge to the nearest Nexen Tire dealer or
authorized place of repair.
*Nexen Tire reserves the right to change the terms and conditions of all warranties at
a n
y time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To reduce the risk of tire
failure we recommend the following:
• M aintain proper inflation pressure and do not use at underinflation or overinflation.
P
ressure should be set at the level recommended by vehicle manufacturer.
• W heel alignment and balancing should be checked at regular intervals.
•
Do not overload. The maximum load carrying capacity is molded on the sidewall of the
t
ire.
• D o not spin your tires excessively and avoid driving over curbs, potholes, obstacles
a
nd edges of pavement.
• N ever drive on smooth (bald) tires. By law, tires must be replaced when 2/32 of an
i
nch of tread depth remained, as indicated by tread wear indicator molded in the tread
grooves.
• C heck your tires frequently for any scrapes, cuts, foreign objects, separations or
b
ulges. If damage is found, do not attempt to dismount a tire yourself. Change
damaged tire with the spare and contact a local authorized Nexen Tire dealer imme -
diately.
• D o not drive in excess of speed limits allowed by law or the maximum speed justified
b
y driving conditions.
• T o achieve proper even wear and gain maximum tread life, tire rotation at regular
i
ntervals is required.
163
TOYO TIRES® – LIMITED WARRANTY
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT TOYO TIRES®
WHAT IS COVERED AND FOR HOW LONG?
This Limited Warranty covers all Toyo Tires ® brand passenger car, light truck and
tem
porary spare tires installed as original equipment on vehicles that are sold and used
within the United States.
Eligible Tires
Your tires are covered under this Limited Warranty if all of the following criteria are met:
• The tire was installed on your vehicle at the factory as an original equipment part.
• Yo
u are the original purchaser of the vehicle.
• Yo
u purchased the vehicle after November 2011*.
• Yo
u have always used the tires with this vehicle.
• Th
e tires have been used for normal street driving.
• Th
e vehicle has not been used for commercial service.
• Yo
u properly maintained and used the tire (See “Tire Safety and Maintenance Infor -
m a
tion” section below).
• The tires are not subject to an exclusion (See “What is Not Covered?” section below). • Yo
u fulfill the warranty claim procedure (See “How to Make a Claim” section below).
E l
igible Tires are covered under this Limited Warranty for a period of up to five years from
th e
date you purchased your new vehicle. Toyo Tires® will replace it with a comparable
new Toyo Tires® brand in the manner explained in the “What Toyo Tires® Will Do”
section below.
1
WHAT IS NOT COVERED?
This Limited Warranty does not cover the following categories of claims:
Rapid Treadwear: Original equipment tires are not guaranteed to last a specified number
of
miles.
Damage from road hazards (not limited to cuts, snags, bruises, impact breaks, bulges,
pu n
ctures, stone drills, chips, and scales), fire, theft, or collision.
Conditions arising from improper tire/vehicle maintenance or use, not limited to:
• Irregular or excessive treadwear due to: Incorrect inflation; overloading; vehicle mi
salignment; failure to rotate tires; and poor or defective mechanical condition of
brakes, shocks, and wheels; or other factors attributable to the vehicle or wheel.
1. * Vehicles purchased before November 2011 may be covered by an earlier warranty. See your Toyo Tires®
ret
ailer or contact Toyo Tires® for more information.
TOYO TIRES® – LIMITED WARRANTY
166
LIMITATIONS AND EXCLUSIONS
TOYO TIRES® DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE IMPLIED WARRANTY OF MERCHANTABILITY, THE IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, AND LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL
DAMAGES (e.g., loss of time, loss of use of vehicle, towing charges, road services, cost of
rental car, inconveniences, etc.).
Some states do not allow the exclusion or limitation of incidental or consequential
da
mages, so the above exclusions may not apply to you.
The terms of this Limited Warranty may not be changed by anyone, including any Toyo
T i
res® employee, representative, or dealer.
Toyo Tires® does not warrant any work performed by the dealer, including, but not
l i
mited to, their selection, fitment, mounting and balancing, inspection or repair of any
tire.
CONTACT INFORMATION
If you need assistance, please contact an authorized Toyo Tires® retailer. To locate an
authorized Toyo Tires® dealer, use our dealer locator at www.toyotires.com, or contact
Toyo Tires® Consumer Relations at:
TIRE SAFETY AND MAINTENANCE INFORMATION
IMPORTANT SAFETY INFORMATION
This manual is not intended to provide proper training or service procedures for tire
m o
unting, dismounting, balancing, rotation, or repair. Please leave these tasks to
qualified tire service professionals. TOYO TIRES® U.S.A. CORP.
P.O. Box 6052
Cypress, California 90630-5249 1-800-442-8696
(6:30am to 5:00pm Pacific Time)
CAUTION!
• Toyo Tires® are designed and built with great care. Any tire, no matter how well constructed, can fail as a result of punctures, impact damage, underinflation/over -
loading or other conditions resulting from use. Tire failures may create a risk of prop -
erty damage or personal injury. To obtain the highest possible performance, tires
m u
st be maintained properly.
• R emember, you are ultimately responsible for the tires installed on your vehicle.