CONTINENTAL TIRE
67
The replacement tire price will be determined by multiplying the percentage of the usable
tread worn by the Dealers Selling Price (excluding all applicable taxes) at the time of the
adjustment. The usable tread is the original tread down to the tread wear indicators
(2/32 of an inch or 1.6 mm of tread remaining.)
WHAT IS NOT COVERED BY THIS WARRANTY
THE FOLLOWING ARE NOT COVERED:
• Road Hazard:
Any tire with road hazard damage. This includes, but is not limited to:
cuts, snags, punctures, bruises, and impact breaks.
• Ride/Vibration:
Any ride/vibration complaint after the first 2/32 (1.6 mm) of an inch
of
tread wear or 12 months of service, whichever comes first.
• Repairs:
If a tire is returned under complaint and the reason for the tire’s disablement
is in any way associated with a repair, or with the situation that led to the repair, the
manufacturer’s warranty is invalidated.
• Mileage:
Tread wear out up to a predetermined mileage is not covered under this
policy.
• Improper operation or maintenance:
This includes, but is not limited to, effects caused
by:
1. Improper tire inflation and/or improper load/speed practices: These practices
can cause excessive operational temperatures and stresses that exceed the
tire’s capabilities.
2. Improper or insufficient tire rotation
3
. Improper vehicle alignment
4
. Damage due to:
• Rim irregularities or rim damage
• S now chains
•
Vehicle mechanical problems, including brake problems, and vehicle wheel
a
lignment
• Extreme temperature exposure
•
Negligent and abusive driving such as tire spinning, or racing
•
Improper tire storage
•
Automotive accident
•
Chemical corrosion or fire
•
Use contrary to the vehicle manufacturer’s tire recommendations
•
Misuse or misapplication
• Improper Mounting or Demounting
• Alteration:
such as, but not limited to, adding a white inlay on black wall, tread
regrooving, tire truing or siping, or adding sealant materials to the tire.
• Weather checking/cracking: Not covered after 48
months from the date of purchase.
• Failure to observe safety and maintenance precautions set forth in the Safety Warning
S
ection.
CONTINENTAL TIRE
69
regardless of mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for proper maintenance
o f
the tire.
SAFETY WARNING:
Ignoring any of the safety and information contained in this warranty may result in tire
f a
ilure, causing serious injury or death.
• Tire failure due to underinflation/overloading.
Follow vehicle Owner’s Manual or tire
placard in vehicle for proper inflation and loading.
• Explosion of tire/rim assembly due to improper tire mounting.
Tire mounting/
demounting can be dangerous. It should be performed only by a trained tire specialist
using proper tools and procedures. Prior to tire mounting/demounting, the US Tire
Manufacturers Association (USTMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may result in faulty posi -
tioning of the tire and/or rim, which may cause the assembly to burst with force suffi -
cient to cause injury or death.
• T
ire failure due to damage.
Inspect your tires frequently for scrapes, bulges, separa -
tions, cuts, snags and other damage from road hazards. Damage from impact can
o c
cur to the inner portions of your tire without being visible to the outside. If you
suspect a tire has been damaged from striking anything unusual in the road, you must
have the tire removed from the rim and inspected both inside and out by a trained tire
specialist. Air loss or unusual tire wear can also be warning signs that a tire may have
internal damage. If you notice these conditions, have your tire inspected by a trained
individual.
• T ire failure due to excessive tire spinning. A
void tire spinning. The centrifugal force
generated by a free-spinning tire/rim assembly may cause a sudden tire explosion
resulting in vehicle damage and/or serious injury or death. Never exceed 35 mph
( 5
5km/h) as indicated on your speedometer when your vehicle is stuck in snow, mud,
or sand and your tire(s) is/are spinning. Use a gentle backward and forward rocking
motion to free your vehicle for continued driving. Never stand or permit anyone else to
stand near or behind a tire spinning while attempting to push a vehicle that is stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS
Continental Tire the Americas, LLC (CTA) does not recommend any repair to or reuse of
punctured Continental SSR tires.
Even a trained tire specialist may be unable to recognize internal structural damage to a
S e
lf Supporting Run-flat (SSR) tire resulting from having been driven in an under inflated
or zero inflation pressure condition. Such damage may not be visible on the surface of
the inner liner or sidewall making it impossible to determine the tire suitability for repair
or reuse. CTA does not recommend any repair to or reuse of Continental SSR tires. You
may visit https://www.continentaltire.com/ or www.continentaltire.ca and select
Customer Care FAQs to obtain additional SSR information.
CONTINENTAL TIRE
71
A permanent repair will require removal of the tire from the rim and application of a repair
method specifically approved for ContiSilent™ Tires. ContiSilent™ tires are identified by
a symbol on the tire sidewall. ContiSilent™ tires and non-ContiSilent™ tires may be mixed
on the same vehicle.
In addition to the valuable warranty, safety and maintenance information you will finding
t h
is Warranty we encourage you to visit CTA websites at: www.continentaltire.com or
www.continentaltire.ca for up-to-date changes and a Self-Help knowledge base with
downloadable brochures (customer care link). Please also visit the US Tire Manufacturer
A s
sociation (USTMA) website at https://www.ustires.org/.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT A WARRANTY THAT YOUR
T I
RE WILL NOT FAIL OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
Contact the authorized dealer where you purchased the vehicle or the nearest
Co
ntinental brand tire dealer. For the nearest Continental brand tire dealer, consult
either the websites or the toll free Customer Relations number(s).
In the United States call: 8 0
0-847-3349
In Canada, call: 855-453-1962
Continental Tire the Americas, LLC1830 MacMillan Park Dr.Fort Mill, SC 29707
Continental Tire Canada, Inc. 6110 Cantay Rd.Mississauga, ON L5R 3W5
72
FALKEN TIRE CORPORATION
FALKEN
MADE BY SUMITOMO RUBBER INDUSTRIES
Congratulations!
Your new vehicle is fitted with high performance and high quality Falken tires.
In order to guarantee that you receive the best performance and quality from your new
Fal
ken tires, we recommend that you read and follow all of the maintenance and safety
tips provided in this document. We also suggest that you have your Falken tires
periodically inspected and maintained by a qualified tire service professional.
A) TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION AND FUEL ECONOMY
Ensure maximum performance and a long life from your tires by checking the air pressures
at
least once a month and set them to the vehicle manufacturer’s recommended
pressure(s) listed on the vehicle’s tire placard or in your Owner’s Manual. Always check and
adjust your air pressure when your tires are cold, preferably first thing in the morning before
driving. Never release air pressure from tires when they are hot. Wait until the tires cool
down and recheck, adding air or releasing as required. Falken endorses the use of nitrogen
in your tires because it helps your tires maintain optimal pressure for longer periods of time
and reduces the amount of moisture inside of the tire and wheel assembly.
Some plus size applications may require different air pressure(s) than what is listed on
yo u
r vehicle’s placard or Owner’s Manual. In this case, please consult your tire dealer or
Falken Tire for proper inflation pressure(s).
TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate and perform as intended. Tires
ca r
ry the weight of the vehicle, passengers, and cargo as well as bear the forces of
braking, accelerating, and turning. The vehicle manufacturer sets the inflation pressures
for the original equipment tires that are on your vehicle.
Driving with improperly inflated tires is dangerous. An underinflated tire will generate
ex c
essive heat build-up that will cause damage to the internal structure and inner liner
of the tire. Besides tire damage, improper tire inflation pressures can also affect your
vehicle’s ride and handling, tire tread wear, and fuel economy. It is recommended to
always keep all of your tires, including the spare, at the vehicle manufacturer’s
recommended inflation pressures and be sure to check the air pressure monthly and
before going on long road trips or carrying extra weight in your vehicle.
Your vehicle’s tire placard and/or Owner’s Manual will list the cold inflation pressure(s)
fo r
your vehicle’s original equipment tires, including the spare. The placard can be found
on the driver side door or door jamb area. If you have questions about understanding
your vehicle’s tire placard, please refer to your Owner’s Manual or ask a qualified tire
service professional.
FALKEN TIRE CORPORATION 78
Possible non-Covered Reasons/Conditions:
3. OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air pressure with a
gauge and inflate to the recommended cold air pressure level listed on the driver
door placard. Do not rely on car servicers to perform the checks. The tires should
be rotated at least every 8,000 km (5,000 miles) or earlier if uneven wear is oc -
curring, and proof of maintenance records should be kept. The owner(s) should
h a
ve the tires rebalanced if vibration is experienced, and the vehicle’s alignment
should be checked if uneven or rapid wear is occurring, or when suggested by
the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken dealer or partici -
pating car dealership. The owner(s) must present any supporting maintenance
r e
cords and documentation necessary to help determine if the tire(s) in question
are deemed covered by the limited warranty or not.
4. LEGAL RIGHTS
All implied warranties, including warranties of merchantability and fitness for a
particular purpose shall be limited in duration to the above period. To the extent
permitted by law, Falken Tire Corporation shall not be responsible for incidental
or consequential damages, such as loss of use of the tire or the vehicle on which
it is used, inconvenience, or commercial loss, some states do not allow limita -
tions on how long an implied warranty lasts, or the exclusion or limitation of inci -
dental or consequential damages, so the above limitations or exclusions may not
a p
ply to you. This warranty gives you specific legal rights and you may also have
other rights, which vary from state to state. This is the only express warranty ap -
plicable to Falken brand tires and supersedes the terms of any previous warran -
ty. Falken neither assumes nor authorizes anyone to make or assume for it any
o t
her warranty.
Chipping/Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or Damage
Improper Mounting/Dismount Theft or Vandalism
Mechanical Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse
Overloading
FALKEN TIRE CORPORATION 82
E) Tire Maintenance Record
Front kPa (psi)__________
Rear kPa (psi)___________
Tire Manufacturer Contact Information
MAINTENANCE RECORD
Mileage DateRetailer Inspection
Rotation
Balance
Ali gnment
Country Company AddressTelephone Number
ARGENTINA Geveco S.A.Av. Triunvirato 3460,
C
a
pital Federal
1427, Buenos Aires,
ARGENTINA +54114 555 4050
AUSTRALIA Sumitomo Rubber
A
u
stralia Pty Ltd 32 Riverside Road,
C
h
ipping Norton,
NSW. 2170,
AUSTRALIA +61 2 8774 2905
GENERAL TIRE
88
After The Free Replacement Period:
The tire (except temporary spare tire) may still be eligible for a pro rated replacement for
72
months from date of original purchase until the tread is worn down to the tread wear
i n
dicators (2/32 of an inch or 1.6 mm of tread remaining.) If an eligible tire becomes
u n
serviceable under the stipulations of this Limited Warranty and Adjustment policy it
will be replaced charging the owner a prorated amount. Owner pays all applicable taxes
including Federal Excise Tax (FET), mounting and balancing charges.
The replacement tire price will be determined by multiplying the percentage of the usable
t r
ead worn by the Dealers Selling Price excluding all applicable taxes) at the time of the
adjustment. The usable tread is the original tread down to the tread wear indicators
(2/32 of an inch or 1.6 mm of tread remaining.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY
THE FOLLOWING ARE NOT COVERED:
•Road Hazard:
Any General tire with road hazard damage. This includes, but is not
limited to: cuts, snags, punctures, bruises, and impact breaks.
• Ride/Vibration:
Any ride/vibration complaint after the first 2/32 of an inch (1.6 mm)
of
an inch of tread wear or 12 months of service, whichever comes first.
• Repairs:
If a tire is returned under complaint and the reason for the tire’s disablement
is in any way associated with a repair, or with the situation that led to the repair, the
manufacturer’s warranty is invalidated.
• Mileage:
Tread wear out up to a predetermined mileage is not covered under this policy.
•Improper operation or maintenance:
This includes, but is not limited to, effects caused
by:
• Improper tire inflation and/or improper load/speed practices:
These practices can
cause excessive operational temperatures and stresses that exceed the tire’s
capabilities.
• I mproper or insufficient tire rotation
•
Improper vehicle alignment
•
Damage due to:
•
Rim irregularities or rim damage
•
Snow chains
•
Vehicle mechanical problems, including brake problems, and vehicle wheel align -
m
ent
• Extreme temperature exposure
•
Negligent and abusive driving such as tire spinning, or racing
•
Improper tire storage
•
Automotive accident
•
Chemical corrosion or fire
•
Use contrary to the vehicle manufacturer’s tire recommendations
•
Misuse or misapplication
GENERAL TIRE
89
• Improper Mounting or Demounting
• Alteration:
Such as, but not limited to, adding a white inlay on black wall, tread
regrooving, tire truing or siping, or adding sealant materials to the tire.
• Weather checking/cracking: Not covered after 48
months from the date of purchase.
• Failure to observe safety and maintenance precautions set forth in the Safety Warning
S
ection.
ATTENTION AUTHORIZED DEALERS:
CTNA RESERVES THE RIGHT TO THE FINAL INSPECTION DECISION FOR ALL RETURNED
TI
RES ON CONDITIONS UNDER THIS SECTION.
THIS LIMITED WARRANTY AND POLICY IS MADE IN LIEU OF ALL OTHER WARRANTIES,
E X
PRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CTNA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME U.S. STATES
AND/OR CANADIAN PROVINCES DO NOT PERMIT SUCH A LIMITATION; FOR THOSE U.S.
STATES AND/OR CANADIAN PROVINCES, ANY IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
SOME U.S. STATES AND/OR CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON
THE DURATION OF AN IMPLIED WARRANTY, SO THE ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTNA DISCLAIMS LlABILITY FOR ALL
C O
NSEQUENTIAL AND INCIDENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF
WARRANTY. SOME U.S. STATES AND/OR CANADIAN PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
U.S. STATE TO STATE AND/OR CANADIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTNA. NO CTNA EMPLOYEE, RETAILER,
O R
DEALER HAS THE AUTHORITY TO MAKE ANY WARRANTY, REPRESENTATION,
PROMISE OR AGREEMENT ON BEHALF OF CTNA EXCEPT AS EXPRESSLY WRITTEN IN
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY.
IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WARRANTY AND ADJUSTMENT
P O
LICY HAS BEEN DESIGNATED A “LIMITED WARRANTY”. CTNA DOES NOT INTEND TO
REPRESENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT POLICY THAT TIRE
FAILURES CAN OR CANNOT HAPPEN.
CONTINENTAL TIRE NORTH AMERICA’S (CTNA) OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your tires may be
covered under the vehicle manufacturer’s limited warranty. If not, this CTNA Policy
applies and replacement of Eligible Tires can be made by any vehicle dealer authorized
to handle General brand tire adjustments or a General brand authorized dealer