2022 CITROEN C5 AIRCROSS DAG key

33
Access
2Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the lock and turn it towards
the rear of the vehicle to lock the door , or
towards the front to unlock it.
Passenger doors
Unlocking
► Pull the interior door opening control.
Locking

► Open the doors.
► For the rear doors, check that the child lock
is not on.
Refer to the corresponding section.
►

Remove the black cap
, located on the edge
of the door, using the key.
►

Insert the key into the socket without forcing
it, then turn the latch towards the inside of the
door

.
►

Remove the key and refit the black cap.
►


Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.
Battery type: CR2032/3 volts.
Without
Keyless Entry and Starting


With Keyless Entry and Starting

► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover .
►

Remove the flat battery from its housing.
►


Put the new battery in place, respecting the
polarity

. Start by inserting it into the contacts

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Access
system in the recognition zone, pull the door
handle.
When selective unlocking is activated,
the first press of the remote control
unlocking button permits unlocking of the
driver's door only.
From inside

► Pull the interior control lever of a front door;
this unlocks the vehicle completely.
When selective unlocking is activated:
– opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked),
– opening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
located in the corner, then clip the cover onto
the unit.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a remote control fault, it may be
necessary to reinitialise the remote control.
If the problem persists, contact a
CITROËN dealer or a qualified workshop
as soon as possible.
Without Keyless Entry and Starting

► Switch off the ignition.
► Return the key to position 2 (Ignition on).
►

Immediately press the closed padlock button
for a few seconds.
►


Switch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again.
With Keyless Entry and Starting

► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox, while in mode
P, depress the brake pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside

► After unlocking the vehicle or with the
electronic key of the Keyless Entry and Starting

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Access
2system in the recognition zone, pull the door
handle.
When selective unlocking is activated,
the first press of the remote control
unlocking button permits unlocking of the
driver's door only.
From inside

► Pull the interior control lever of a front door;
this unlocks the vehicle completely .
When selective unlocking is activated:
– opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked),
–

opening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
– with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–

with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Boot
Opening

► With the vehicle unlocked or with the
electronic key of the Keyless Entry and Starting
system in the recognition zone, press the left-
hand button on the central tailgate control.
►

Lift the tailgate.
When selective unlocking is activated,
the electronic key must be close to the
rear of the vehicle.
For more information on the Remote control or
on the Keyless Entry and Starting, refer to the
corresponding section.
If there is a fault or if it is difficult to move
the tailgate when opening or closing it,
have it checked as soon as possible by a
CITROËN dealer or a qualified workshop to
prevent the problem becoming worse, and
potentially causing the tailgate to drop and
thereby inflicting serious injuries.
The tailgate is not designed to support a bicycle carrier.
Closing
► Lower the tailgate using the interior grab
handle.
If the tailgate is not fully closed:
–

with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–


with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.

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Access

There are several ways of operating the tailgate:
A.Using the Keyless Entry and Starting system
electronic key.
B. Using the exterior tailgate control.
C. Using the interior tailgate control.
D. Using the control on the dashboard*.
E. Using the “Hands-Free Tailgate Access”
function below the rear bumper.
Opening / Closing
► Press and hold the central button A of the
electronic key.
or
► Briefly press the exterior tailgate control B,
with the electronic key on your person.
* Depending on version.
To unlock the boot

► Fold the rear seats to gain access to the lock
from inside the boot.
►

Insert a small screwdriver into hole A

of the
lock.
►

Move the latch to the left.
To re-lock the boot
If the problem persists, the boot will remain
locked after opening and closing.
Hands-free tailgate
The motorised tailgate must only be operated with the vehicle stationary.


Check that there is enough space to
allow for the movement of the motorised
tailgate.


Never insert a finger in the locking
system of the motorised tailgate - risk of
serious injury!
Anti-pinch
The motorised tailgate has an obstacle detection
system that automatically interrupts and reverses
its movement by a few degrees, to allow the
obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around 1
cm from completely closed).
To avoid the risk of injury through pinching or trapping, before and during
operation of the motorised tailgate:
–

ensure that there is no-one close to the
rear of the vehicle,
–


monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier / Towbar
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on a towbar
with connection of a cable to the towbar socket,
the motorised operation of the tailgate will be
automatically deactivated.
If using a towbar or bicycle carrier not
recommended by CITROËN, it is essential
to deactivate the motorised operation of the
tailgate.
Motorised operation
Motorised operation of the tailgate is set
via the Driving/Vehicle touch screen
menu.

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Access
2

There are several ways of operating the tailgate:
A.Using the Keyless Entry and Starting system
electronic key.
B. Using the exterior tailgate control.
C. Using the interior tailgate control.
D. Using the control on the dashboard*.
E. Using the “Hands-Free Tailgate Access”
function below the rear bumper.
Opening / Closing
► Press and hold the central button A of the
electronic key.
or
►

Briefly press the exterior tailgate control B

,
with the electronic key on your person.
* Depending on version.
or
► Briefly press the interior tailgate control C

(closing only).
or
►

Press the control
D on the dashboard twice in
succession.
or
►

With the electronic key on your person, use
the “Hands-Free

Tailgate Access” function E by
performing a "kicking" movement below the rear
bumper, near the number plate.
For more information on the Hands-free
(“Hands-Free Tailgate Access”) function, refer
to the corresponding section.
The tailgate opens, either completely by default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to
open the boot with one of controls A, B or
E unlocks the vehicle, or only the boot if
selective unlocking is activated, prior to the
opening of the boot.
Closing the tailgate with the “Hands-Free
Tailgate Access” function enables you to lock
the vehicle.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again
interrupts the movement that is underway.
Following the interruption of a movement,
pressing one of these controls again reverses
the movement.
Hands-free function (“Hands-Free
Tailgate Access”)
With the electronic key on your person , this
function opens, closes or stops the movement of
the tailgate with a “kicking” movement below the
rear bumper.
The "Hands-Free Tailgate/Access" function is set via the Driving/Vehicle
touch screen menu.
Ensure that you are steady on your feet
before performing the “kicking”
movement.
Take care not to touch the exhaust system
which may be hot - risk of burns!
Rechargeable hybrid vehicles
The function is not available when the
vehicle is connected.

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Access
► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.

► Position yourself behind the vehicle by the
number plate and perform a “kicking” movement
in the
"OK" detection zone.
The “kicking” movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
The taking into account of the “kicking”
movement is confirmed by the lighting of the
direction indicators.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the tailgate has not started to open, check that:
–

the function is activated.
–


the electronic key is on your person, outside
the vehicle in the rear recognition area.
–


the “kicking” movement was performed in the
detection zone, close enough to the bumper

.
–

the foot was removed from the bumper quickly
enough.
Automatic locking with the hands-free
function
The automatic locking of the vehicle with
the hands-free function can be activated/
deactivated via the Driving/V
ehicle touch
screen menu.
Recommendations on the hands-free
function ("Hands-Free Tailgate Access")
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hitching up or removing a trailer;
–


fitting or removing a bicycle carrier;
– loading or unloading bicycles on / from a
bicycle carrier;
–

depositing or lifting something behind the
vehicle;
–


an animal approaches the rear bumper;
–


washing the vehicle;
–


maintenance is performed on the vehicle;
–


accessing the spare wheel.
T

o avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may disturb the detection system.
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
►

move the tailgate to the desired position
manually or by pressing the button.
►


press button
C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
Memorising is not available until the
height of opening is more than or equal
to 1 metre between the low position and the
high position of the tailgate.
To delete the memorised position:
►

open the tailgate to any position.

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Access
2► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
► Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
To avoid unintentionally opening the tailgate while operating the towing
device:
–

Deactivate the “Hands-Free
Tailgate
Access” function in advance in the vehicle
configuration menu.
–

Or remove the electronic key from the
recognition zone, with the tailgate closed.
In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an
automatic car wash, do not forget to lock
the vehicle to prevent any risk of unwanted
opening.
Alarm
(Depending on version)




System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.

40
Access
► Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's
door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
► To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Consult a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation/Deactivation
► Lock or deadlock/unlock the vehicle using
the remote control or the "Keyless Entry and
Starting" system (confirmed by the button's red
indicator lamp coming on/going out and the
direction indicators coming on).
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
If an opening (door, boot or bonnet) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds, at the same time
as the interior volumetric and anti-tilt
monitoring.
Locking the vehicle
with exterior perimeter
monitoring only
Disable volumetric monitoring to avoid unwanted
alarm triggering in certain cases, such as:
–

Slightly open window
.
–

W
ashing the vehicle.
–

Changing a wheel.
–


T
owing your vehicle.
–

T
ransport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►

Get out of the vehicle.
►


Immediately lock the vehicle using the remote
control or the Keyless Entry and Starting system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be carried out after each time the ignition is
switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Starting system.
The indicator lamp in the button goes off.
►

Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Starting system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
The monitoring functions remain active until
the alarm has been triggered eleven times in
succession.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting system,
rapid flashing of the indicator lamp in the button
informs you that the alarm was triggered during
your absence. When the ignition is switched on,
the flashing stops immediately.
Failure of the remote control
To deactivate the monitoring functions:
► Unlock the vehicle using the key in the
driver's door lock.
►

Open the door; the alarm is triggered.