10WHAT IS COVERED UNDER FCA US LLC'S WARRANTIES
E. PARTS COVERED
The Powertrain Limited Warranty covers these parts and components of
your vehicle's powertrain supplied by FCA US LLC:
NOTE:
MANUAL TRANSMISSION CLUTCH PARTS ARE NOT COVERED UNDER
THE POWERTRAIN LIMITED WARRANTY
Gasoline Engine
Cylinder block and all internal parts; cylinder head assemblies; timing
case, timing chain, timing belt, gears and sprockets; vibration damper; oil
pump; water pump and housing; intake and exhaust manifolds; flywheel
with starter ring gear; core plugs; valve covers; oil pan; turbocharger
housing and internal parts; turbocharger wastegate actuator; super -
charger; serpentine belt tensioner; seals and gaskets for listed compo -
nents only.
Transmission
Transmission case and all internal parts; torque converter; drive/flex plate;
transmission range switch; speed sensors; pressure sensors; trans -
mission control module; bell housing; oil pan; seals and gaskets for listed
components only.
Front-Wheel Drive (FWD)
Transaxle case and all internal parts; axle shaft assemblies; constant
velocity joints and boots; differential cover; oil pan; transaxle speed
sensors; transaxle solenoid assembly; PRNDL position switch; transaxle
electronic controller; torque converter; seals and gaskets for listed
components only. All-Wheel Drive (AWD)
Power transfer unit and all internal parts; viscous coupler; axle housing
and all internal parts; constant velocity joints and boots; driveshaft and
axle shaft assemblies; differential carrier assembly and all internal parts;
output ball bearing; output flange; end cover; overrunning clutch; vacuum
motor; torque tube; pinion spacer and shim; seals and gaskets for listed
components only.
Rear-Wheel Drive (RWD)
Rear axle housing and all internal parts; axle shafts; axle shaft bearings;
drive shaft assemblies; drive shaft center bearings; universal joints and
yokes; seals and gaskets for listed components only.
Four-Wheel Drive (4WD)
Transfer case and all internal parts; transfer case control module and shift
mode motor assembly; axle housing and all internal parts; axle shafts; axle
shaft bearings; drive shaft assemblies (front and rear); drive shaft center
bearings; universal joints and yokes; disconnect housing assembly; seals
and gaskets for the listed components only.
F. OTHER PROVISIONS OF THIS POWERTRAIN LIMITED
W
ARRANTY
All other terms of the New Vehicle Limited Warranty including “section 1”
(Your Legal Rights Under These Limited Warranties) and “section 3”
(What Is Not Covered) apply to this Powertrain Limited Warranty.
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20HOW TO GET WARRANTY SERVICE
D. IF YOU MOVE
If you move to another country, be sure to contact the FCA US LLC
Customer Assistance Center in “section 7.2” and the customs department
of the destination country before you move. Vehicle importation rules vary
considerably from country to country. You may be required to present
documentation of your move to FCA US LLC in order to continue your
warranty coverage. You may also be required to obtain documentation
from FCA US LLC in order to register your vehicle in your new country.
E. NOTICE
If your vehicle is registered outside of the United States, and you have not
followed the procedure set out above, your vehicle will no longer be eligible
for warranty coverage of any kind. Vehicles registered to United States
government officials or military personnel on assignment outside of the US
will continue to be covered.
6.2. HOW TO GET ROADSIDE ASSISTANCE SERVICE — US OR
CANADA ONLY *
A. WHO IS COVERED
You are covered by Roadside Assistance services if you are a purchaser
for use of the vehicle. Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in “section 2.1 E”.
1
B. WHAT TO DO
If your vehicle requires jump start assistance, out of gas/fuel delivery, tire
service, lockout service or towing as a result of a mechanical breakdown,
call 800-521-2779 for assistance.
Provide your name, Vehicle Identification Number (VIN), license plate
number, and your location, including the telephone number from which
you are calling. Briefly describe the nature of the problem and answer a
few simple questions.
You will be given the name of the service provider and an estimated time
of arrival. If you feel you are in an “unsafe situation”, please let us know.
With your consent, we will contact local police or safety authorities.
1. * Towing services provided through Cross Country Motor Club, Inc., Medford, MA
02155, except in AK, CA, HI, OR, WI, and WY, where services are provided by Cross
Country Motor Club of California, Inc., 275 East Hillcrest Drive, Suite 165 Thousand
Oaks, CA 91360.
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HOW TO GET WARRANTY SERVICE21
C. COVERED SERVICES
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a service provider
to use your vehicle's temporary spare tire (if equipped) as recommended
in your Owner's Manual. This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being nearby, especially
when traveling away from home. We will dispatch a service provider to
deliver a small amount of fuel (maximum two gallons) to get you to a
nearby station.
Battery Jump Assistance
No time is a good time for a depleted battery, but with Roadside Assis -
tance, you do not have to worry about being stranded. We will dispatch a
service provider to provide you with a battery jump any time, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks are keeping you
from getting on your way, Roadside Assistance can assist you. This service
is limited to providing access to the vehicle's seating area. It does not cover
the cost of replacement keys. Towing Service
Our towing service gives you peace of mind and confidence. If your vehicle
becomes disabled as a result of a mechanical breakdown, Roadside Assis
-
tance will dispatch a towing service provider to transport your vehicle to
the closest authorized Chrysler, Dodge, Jeep® or Ram dealer. If you
choose to go to another dealership, you will be responsible for the cost if
the extra distance exceeds 10 miles.
D. IF UNABLE TO CONTACT ROADSIDE ASSISTANCE
If you are unable to contact Roadside Assistance and you obtain towing
services on your own, you may submit your original receipts from the
licensed towing or service facility, for services rendered within 30 days of
the occurrence. Be sure to include your Vehicle Identification Number
(VIN), odometer mileage at the time of service and current mailing
address. We will process the claim based on vehicle and service eligibility.
If eligible, we will reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that service in the
area where they were provided. FCA US LLC's determination relating to
reimbursement are final. Correspondence should be mailed to:
FCA US LLC Customer Assistance Center
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department
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