2022 CHRYSLER PACIFICA HYBRID Charge

306IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inadver -
tent Electric Park Brake (EPB) engagement. The
Auto Park Brake feature is enabled or disabled
via the customer programmable features in the
Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the EPB is engaged, will need
a wheel dolly or jack to raise the rear wheels off
the ground when moving the vehicle onto a
flatbed.
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed. If flatbed equipment is not available, this vehicle
must be towed with the front wheels
OFF the
ground (using a towing dolly, or wheel lift
equipment with the front wheels raised).
NOTE:Ensure that the Electric Park Brake is released,
and remains released, while being towed.
Towing Condition
Wheels OFF The GroundFWD MODELSAWD MODELS
Flat Tow NONENOT ALLOWEDNOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHODNOT ALLOWED
Rear NOT ALLOWEDNOT ALLOWED
Flatbed ALLBEST METHODBEST METHOD
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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IN CASE OF EMERGENCY307
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the vehicle.
NOTE:
Ensure that the towing service tow hooks are
properly seated and secured in the attachment
points.
This recovery tow feature should be used by a
trained professional only.
Use approved receptacle location to free the
disabled vehicle from its environment.

Front Recovery Points
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
NOTE:The Safehold feature will engage the Electric Park
Brake whenever the driver's door is opened (if the
ignition is ON, transmission is not in PARK, and
brake pedal is released). If you are towing this
vehicle with the ignition in the ON/RUN mode, you
must manually disable the Electric Park Brake
each time the driver's door is opened, by pressing
the brake pedal and then releasing the EPB.
If the key fob is unavailable or the vehicle's battery
is discharged, detailed instructions on shifting the
transmission out of PARK in order to move the
vehicle Ú
page 304.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
CAUTION!
Do not use sling-type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
Ensure that the Electric Park Brake is
released, and remains released, while being
towed.
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SERVICING AND MAINTENANCE315
PRESSURE WASHING
Cleaning the engine compartment with a high
pressure washer is not recommended.
VEHICLE MAINTENANCE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in
civil penalties being assessed against you.
ENGINE OIL
Engine Oil Selection
Use only the manufacturer's recommended fluids
Úpage 365.
Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not
use a booster battery or any other booster
source with an output greater than 12 Volts.
Do not allow cable clamps to touch each
other.
Battery posts, terminals, and related accesso -
ries contain lead and lead compounds. Wash
hands after handling.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is attached
to the positive post and the negative cable is
attached to the negative post. Battery posts
are marked positive (+) and negative (-) and
are identified on the battery case. Cable
clamps should be tight on the terminal posts
and free of corrosion.
If a “fast charger” is used while the battery is
in the vehicle, disconnect both vehicle battery
cables before connecting the charger to the
battery. Do not use a “fast charger” to provide
starting voltage.
WARNING!
CAUTION!
Precautions have been taken to safeguard all
parts and connections however, the pressures
generated by these machines is such that
complete protection against water ingress
cannot be guaranteed.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which
you have the knowledge and the proper
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.
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SERVICING AND MAINTENANCE329
FUSES
General Information
The fuses protect electrical systems against
excessive current. When a device does not work, you must check the
fuse element inside the blade fuse for a break/
melt.
Also, please be aware that using power outlets for
extended periods of time with the engine off may
result in vehicle battery discharge.

Blade Fuses

Underhood Fuses
The Power Distribution Center (PDC) is located in
the engine compartment near the battery. This
center contains cartridge fuses, mini-fuses,
micro-fuses, circuit breakers and relays. A label
that identifies each component is printed on the
inside of the cover.
Before any procedure is done on the PDC, make
sure engine is turned off.
Remove the cover by unlatching the two locks
located at each side of the PDC cover, avoid using
screwdrivers or any other tool to remove the cover,
since they may apply excessive force and result in
a broken/damaged part.
After service is done, secure the cover with its two
locks.
NOTE:The function and amperage of the following fuses
are different, depending on vehicle trim level and
content.
WARNING!
When replacing a blown fuse, always use an
appropriate replacement fuse with the same
amp rating as the original fuse. Never replace
a fuse with another fuse of higher amp rating.
Never replace a blown fuse with metal wires or
any other material. Do not place a fuse inside
a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious
personal injury, fire and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety systems
(air bag system, braking system), power unit
systems (engine system, transmission
system) or steering system blows, contact an
authorized dealer.
1 — Fuse Element
2 — Blade Fuse with a good/functional fuse
element
3 — Blade fuse with a bad/not functional fuse
element (blown fuse)CAUTION!
When installing the power distribution center
cover, it is important to ensure the cover is
properly positioned and fully latched. Failure to
do so may allow water to get into the power
distribution center and possibly result in an
electrical system failure.8

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336SERVICING AND MAINTENANCE
30 Amp mini fuse is substituted for 25 Amp Circuit Breaker. F94
40 Amp Green –ESC Motor Pump
F95A –10 Amp RedUSB Charge Port — ACC/RUN
F95B –10 Amp RedSelectable Fuse Location – USB IP
(Direct) B+
F96 –10 Amp Red Airbag
F97 –10 Amp Red Airbag
F98 –15 Amp Blue Left HID Headlamp *
F99 30 Amp Pink –Trailer Tow Elect Brake Module *
F100 –10 Amp RedHeadlamp Level / RR Camera /
Blindspot / Humidity SNSR / In Car Temp SNSR / Headlamp SW *
Circuit Breakers
CB1 25 AmpPower Seats (Driver)
CB2 25 Amp *Power Seats (Pass)
CB3 25 AmpFRT PWR Window W/O Door Nodes +
RR PWR Window Lockout
Cavity Cartridge Fuse Blade FuseDescription
*If Equipped

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367
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
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