Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
TRAVERSE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84337754 B Second Printing©2019 General Motors LLC. All Rights Reserved.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
12 Keys, Doors, and Windows
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.1. Remove the key by pressing the button on the side of the
RKE transmitter near the
bottom and pull the key out.
Never pull the key out without
pressing the button.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 017. Place
the two recognized transmitters
in the transmitter pocket. 3. Insert the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #3, 4, 5, ETC.
4. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is inside the
center console storage area
between the driver and front
passenger seats, underneath
the liner. 5. Press ENGINE START/STOP.
When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
6. Remove the transmitter from the transmitter pocket and
press the transmitter
KorQ
button.
To program additional
transmitters, repeat Steps 3–5.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 017.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
14 Keys, Doors, and Windows
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
8. Put the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 017.
Starting the Vehicle with a Low
Transmitter Battery
When the vehicle is started, if the
transmitter battery is weak, the DIC
may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE. The DIC
may also display REPLACE
BATTERY IN REMOTE KEY.
To start the vehicle:
1. Open the center console storage area by opening the
armrest.
2. Place the transmitter in the
transmitter pocket.
3. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not
touch metal surfaces on the RKE
transmitter when it has been
exposed to extreme heat. These
surfaces can be hot to the touch
at temperatures above 59 °C
(138 °F).
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Keys, Doors, and Windows 23
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped with a power liftgate, the
power liftgate switch is on the driver
door. The vehicle must be in
P (Park).
The modes are:
.MAX: Opens to maximum
height.
. 3/4: Opens to a reduced height
that can be set from 3/4 to fully
open. Use to prevent the liftgate
from opening into overhead
obstructions such as a garage
door or roof-mounted cargo. The
liftgate can be manually opened
all the way.
. OFF: Opens manually only. To power open or close the liftgate,
select MAX or 3/4 mode.
.
Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the driver door.
The driver door must be
unlocked.
. Press the touch pad in the
liftgate handle after unlocking all
doors. A locked vehicle can be
opened if the RKE transmitter is
within 1 m (3 ft) of the liftgate.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 25
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lat the
bottom of the liftgate until the
turn signals flash and a beep
sounds. This indicates the
setting has been recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.
Caution
Attempting to move the liftgate
too quickly and with excessive
force may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate
speed. The system includes a
feature which limits the manual
closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion
under the left side of the rear
bumper at the location of the
projected logo. The RKE transmitter
must be within 1 m (3 ft) of the rear
bumper to operate the power liftgate
hands-free. The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one
of the liftgate switches.
The hands-free feature can be
customized. See
Vehicle
Personalization 0138. Choose from
the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion
is activated to only open the liftgate.
Off : The feature is disabled.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
56 Seats and Restraints
cycle. For fleet vehicles, shifting
from P (Park) will be prevented each
time these conditions exist.
On some models, Buckle to Drive
may also prevent shifting out of
P (Park) if a front passenger is
unbuckled under similar conditions.
A message displays in the DIC.
Buckle the front passenger seat belt
to shift out of P (Park). This feature
may not allow the vehicle to shift out
of P (Park) if an object, such as a
briefcase, handbag, grocery bag,
laptop, or other electronic device, is
on the front passenger seat. If this
happens, remove the object from
the seat or buckle the seat belt to
shift out of P (Park).
If the driver or present front
passenger remains unbuckled, the
DIC message will turn off after
several seconds and the vehicle can
be shifted out of P (Park). See“Seat
Belts” and“Child Restraints” in the
Index for information about the
importance of proper restraint use.
If the driver seat belt, and/or the
front passenger seat belt on some
vehicles, is unbuckled when driving, the seat belt reminder chime and
light(s) will come on. See
Seat Belt
Reminders 0122.
This feature may not function
properly if the airbag readiness light
is on. See Airbag Readiness Light
0 123.
Why Seat Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the seat belts! When you wear a seat belt, you and
the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the seat
belts. That is why wearing seat belts
makes such good sense.
Questions and Answers About
Seat Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
seat belt?
A: You could be—whether you are
wearing a seat belt or not. Your
chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted.
Q: If my vehicle has airbags, why should I have to wear seat
belts?
A: Airbags are supplemental
systems only. They work with
seat belts —not instead of them.
Whether or not an airbag is
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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68 Seats and Restraints
Driver Side Shown, PassengerSide Similar
The roof-rail airbags for the driver,
front outboard passenger, and
second and third row outboard
passengers are in the ceiling above
the side windows.
{Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury (Continued)
Warning (Continued)
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat or console
accessories that block the
inflation path of a seat-mounted
side impact airbag or the front
center airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie-down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.
When Should an Airbag
Inflate?
This vehicle is equipped with
airbags. SeeAirbag System 065.
Airbags are designed to inflate if the
impact exceeds the specific airbag
system's deployment threshold.
Deployment thresholds are used to
predict how severe a crash is likely
to be in time for the airbags to
inflate and help restrain the
occupants. The vehicle has
electronic sensors that help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries, mainly to the driver's or
front outboard passenger's head
and chest.
Whether the frontal airbags will or
should inflate is not based primarily
on how fast the vehicle is traveling.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 71
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0357
and
Event Data Recorders 0357.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
The words ON and OFF, and the
symbols for on and off, will be
visible during the system check.
When the system check is
complete, either the word ON or
OFF, and the symbol for on or off,
will be visible. See
Passenger
Airbag Status Indicator 0123.