Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE) System . . . . . 8
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 14
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 16
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 17
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 17
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 25
Steering Column Lock . . . . . . . . . . . . . . . . . . 26
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Immobilizer Operation . . . . . . . . . . . . . . . . . . 27
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 28
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 29
Automatic Dimming Mirror . . . . . . . . . . . . . 29
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 29
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 30
Manual Rearview Mirror . . . . . . . . . . . . . . . . 30
Automatic Dimming Rearview Mirror . . . 30
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 30
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 32
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
remote key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the remote key in the vehicle, and
children or others could be caught in the
path of a closing window. Do not leave
children in a vehicle with a remote key.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 19
Press the button (2) above the license plate
to open the liftglass, or press
ctwice
quickly on the remote key. Do not leave the
liftglass open when raising the liftgate.
There will be a delay in the release of the
liftglass if there is an attempt to open it
while the rear wiper is in motion.
Use the pull cup to lower and close the
liftgate. Do not press the touch pad while
closing the liftgate. This will cause the
liftgate to be unlatched.
The liftgate can be opened when locked if
the remote key is within 1 m (3 ft) of the
touch pad. See Remote Keyless Entry (RKE)
System Operation 08.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
Power Liftgate Operation
{Warning
You or others could be injured if caught
in the path of the power liftgate. Make
sure there is no one in the way of the
liftgate as it is opening and closing.
Caution
Driving with an open and unsecured
liftgate may result in damage to the
power liftgate components.
If equipped, the power liftgate switch is on
the overhead console. The vehicle must be
in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that can be
set from 3/4 to fully open. Use to prevent
the liftgate from opening into overhead
obstructions such as a garage door or
roof-mounted cargo. The liftgate can be
opened manually all the way.
OFF : Opens manually only.
To power open or close the liftgate, select
MAX or 3/4 mode and then:
.Pressbtwice quickly on the remote
key until the liftgate moves.
.Press8on the overhead console. The
driver door must be unlocked or locked
without the security armed.
.Press the touch pad on the underside of
the liftgate handle after unlocking all
doors. A locked vehicle can be opened if
the remote key is within 1 m (3 ft) of the
touch pad.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
32 Keys, Doors, and Windows
See your dealer for service if a blue screen
and
3are displayed in the mirror, and
the display shuts off. Also, push the tab as
indicated to return to the automatic
dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth, or, if equipped, with the Rear
Camera Washer. See Rear Window Wiper/
Washer 096.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the remote key in a
vehicle with children. When there are (Continued)
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
34 Keys, Doors, and Windows
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
Window Automatic Reversal System
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Automatic Reversal System Override
{Warning
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Programming the Power Windows
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
4. Open the window and continue to press the switch briefly after the window has
fully opened.
Remote Window Operation
If equipped, this feature allows the windows
to be opened remotely. If enabled in vehicle
personalization, press and hold
Kon the
remote key. See Vehicle Personalization
0 124.
Sun Visors
Pull the sun visor down to block glare.
Detach the sun visor from the center mount
to pivot to the side window and,
if equipped, extend along the rod.
Roof
Sunroof
If equipped, the ignition must be on or in
ACC/ACCESSORY, or Retained Accessory
Power (RAP) must be active to operate the
sunroof. See Ignition Positions 0226 and
Retained Accessory Power (RAP) 0229.
While the sunroof always operates in
express mode, movement can be stopped by
pressing the switch again.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 35
The sunroof cannot be opened or closed if
the vehicle has an electrical failure.
1. SLIDE Switch
2. Power Sunshade Switch
3. TILT Switch
Sunroof Operation:
.Press and releaseD(1) to express-open
to the fully open position.
.Pull and releaseD(1) to express-close.
.Press or pullD(1) again to stop at the
desired location.
Sunshade Operation:
.Press and releaseC(2) to express-open.
.Pull and releaseC(2) to express-close.
.Press or pullC(2) again to stop at the
desired location.
Sunroof Vent Operation:
.Press and releaseE(3) to vent the
sunroof.
.Pull and releaseE(3) to close the
sunroof vent.
Automatic Reversal System
The sunroof and power sunshade,
if equipped, have an automatic reversal
system that is only active when the sunroof
and power sunshade are operated in
express-close mode.
If an object is in the path while
express-closing, the reversal system will
detect an object, stop, and open the sunroof
or power sunshade slightly.
If this condition occurs, attempt to remove
the object, then pull and release the switch
to express close. If the reversal occurs
multiple times, the DIC message OPEN THEN
CLOSE SUNROOF will display, and express is
disabled. To operate sunroof while express is
disabled, the switch must be either pressed
or pulled and held.
Dirt and debris may collect on the sunroof
seal or in the track. This could cause an
issue with sunroof operation or noise.
It could also plug the water drainage
system. Periodically open the sunroof and
remove any obstacles or loose debris. Wipe
the sunroof seal and roof sealing area using
a clean cloth, mild soap, and water. Do not
remove grease from the sunroof.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Seats and Restraints 59
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced.
New parts and repairs may be necessary
even if the seat belt system was not being
used at the time of the crash.
Have the seat belt pretensioners checked if
the vehicle has been in a crash, or if the
airbag readiness light stays on after you
start the vehicle or while you are driving.
See
Airbag Readiness Light 0108.
Airbag System
The vehicle has the following airbags:
.A frontal airbag for the driver
.A frontal airbag for the front outboard
passenger
.A seat-mounted side impact airbag for the
driver
.A seat-mounted side impact airbag for the
front outboard passenger
.A roof-rail airbag for the driver and for
the second and third row passengers
seated directly behind the driver
.A roof-rail airbag for the front outboard
passenger and the second and third row
passengers seated directly behind the
front outboard passenger
The vehicle may have the following airbag:
.A front center airbag for the driver and
front outboard passenger
All vehicle airbags have the word AIRBAG on
the trim or on a label near the deployment
opening.
For frontal airbags, the word AIRBAG is on
the center of the steering wheel for the
driver and on the instrument panel for the
front outboard passenger.
For the front center airbag, the word AIRBAG
is on the inboard side of the driver seatback.
For seat-mounted side impact airbags, the
word AIRBAG is on the side of the seatback
or side of the seat closest to the door.
For roof-rail airbags, the word AIRBAG is on
the ceiling or trim.
Airbags are designed to supplement the
protection provided by seat belts. Even
though today's airbags are also designed to
help reduce the risk of injury from the force
of an inflating bag, all airbags must inflate
very quickly to do their job.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
60 Seats and Restraints
Here are the most important things to know
about the airbag system:
{Warning
You can be severely injured or killed in a
crash if you are not wearing your seat
belt, even with airbags. Airbags are
designed to work with seat belts, not
replace them. Also, airbags are not
designed to inflate in every crash. In
some crashes seat belts are the only
restraint. SeeWhen Should an Airbag
Inflate? 062.
Wearing your seat belt during a crash
helps reduce your chance of hitting
things inside the vehicle or being ejected
from it. Airbags are “supplemental
restraints” to the seat belts. Everyone in
the vehicle should wear a seat belt
properly, whether or not there is an
airbag for that person.
{Warning
Because airbags inflate with great force
and faster than the blink of an eye,
anyone who is up against, or very close
(Continued)
Warning (Continued)
to any airbag when it inflates can be
seriously injured or killed. Do not sit
unnecessarily close to any airbag, as you
would be if sitting on the edge of the
seat or leaning forward. Seat belts help
keep you in position before and during a
crash. Always wear a seat belt, even with
airbags. The driver should sit as far back
as possible while still maintaining control
of the vehicle. The seat belts and the
front outboard passenger airbags are
most effective when you are sitting well
back and upright in the seat with both
feet on the floor.
Occupants should not lean on or sleep
against the front center armrest or
console in vehicles with a front center
airbag.
Occupants should not lean on or sleep
against the door or side windows in
seating positions with seat-mounted side
impact airbags and/or roof-rail airbags.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Always
secure children properly in the vehicle. To
read how, seeOlder Children 070 or
Infants and Young Children 071.
There is an airbag readiness light on the
instrument cluster, which shows the airbag
symbol.
The system checks the airbag electrical
system for malfunctions. The light tells you
if there is an electrical problem. See Airbag
Readiness Light 0108.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
62 Seats and Restraints
Driver Side Shown, Passenger Side Similar
The roof-rail airbags for the driver, front
outboard passenger, and second and third
row outboard seating positions are in the
ceiling above the side windows.
{Warning
If something is between an occupant and
an airbag, the airbag might not inflate
properly or it might force the object into
that person causing severe injury or even
death. The path of an inflating airbag
must be kept clear. Do not put anything
between an occupant and an airbag, and (Continued)
Warning (Continued)
do not attach or put anything on the
steering wheel hub or on or near any
other airbag covering.
Do not use seat or console accessories
that block the inflation path of a
seat-mounted side impact airbag or the
front center airbag, if equipped.
Never secure anything to the roof of a
vehicle with roof-rail airbags by routing a
rope or tie-down through any door or
window opening. If you do, the path of
an inflating roof-rail airbag will be
blocked.
When Should an Airbag Inflate?
This vehicle is equipped with airbags. See
Airbag System059. Airbags are designed to
inflate if the impact exceeds the specific
airbag system's deployment threshold.
Deployment thresholds are used to predict
how severe a crash is likely to be in time
for the airbags to inflate and help restrain
the occupants. The vehicle has electronic
sensors that help the airbag system determine the severity of the impact.
Deployment thresholds can vary with
specific vehicle design.
Frontal airbags are designed to inflate in
moderate to severe frontal or near frontal
crashes to help reduce the potential for
severe injuries, mainly to the driver's or
front outboard passenger's head and chest.
Whether the frontal airbags will or should
inflate is not based primarily on how fast
the vehicle is traveling. It depends on what
is hit, the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at different crash
speeds depending on whether the vehicle
hits an object straight on or at an angle,
and whether the object is fixed or moving,
rigid or deformable, narrow or wide.
Frontal airbags are not intended to inflate
during vehicle rollovers, rear impacts,
or many side impacts.
In addition, the vehicle has advanced
technology frontal airbags. Advanced
technology frontal airbags adjust the
restraint according to crash severity.
The front center airbag, if equipped, is
designed to inflate in moderate to severe
side crashes depending upon the location of