Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 151
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 154
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 155
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 159
Audio Players
Avoiding Untrusted Media Devices . . . . 159
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Bluetooth Audio (Base Radio) . . . . . . . . . 160
Bluetooth Audio (Uplevel Radio) . . . . . . . 161
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . 161
Navigation
Using the Navigation System . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Navigation Symbols . . . . . . . . . . . . . . . . . . . 169
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Global Positioning System (GPS) . . . . . . . 170
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 170
Problems with Route Guidance . . . . . . . . . 171
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 171
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 173
Bluetooth (Pairing and Using a Phone
for Uplevel Radio) . . . . . . . . . . . . . . . . . . . . 173
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . . 177
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . . 182
Settings
Settings (Uplevel Radio) . . . . . . . . . . . . . . . 184
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 187
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
170 Infotainment System
4. Touch the Google Assistant mic icon andsay the destination to search by voice.
5. Touch Add stop, then Confirm.
Adding a Home or Work Address
To edit a home or work address, a user
account must be logged in. See Accounts
under Settings (Uplevel Radio) 0184 or
Settings (Base Radio) 0187.
1. Open Google Maps.
2. Touch Settings and then touch Edit home or work.
3. Enter the address.
Search by Category
Destinations can be searched by category,
such as restaurant or grocery store. 1. Open Google Maps.
2. Touch the search bar.
3. Touch Categories, then select a category.
4. Touch the desired location, then touch Start.
Avoid Tolls, Highways, or Ferries 1. Open Google Maps.
2. Search destination and touch the destination on the map. 3. Touch Route overview and then Route
options.
4. Touch an option and then touch Back.
Traffic Layers 1. Open Google Maps.
2. Touch Settings.
3. Toggle between Traffic on or off.
Global Positioning System (GPS)
The current position of the vehicle is
determined by using satellite signals and
various vehicle signals.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0171.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Driving and Operating 205
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 051.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
270 Driving and Operating
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled through vehicle
personalization. See “Collision/Detection
Systems” underVehicle Personalization
0 133.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Front Pedestrian Braking (FPB)
System
If equipped, the FPB system may help avoid
or reduce the harm caused by front-end
crashes with pedestrians near the forward
path of the vehicle when driving in a
forward gear. FPB displays an amber
indicator,
~, when a nearby pedestrian is
detected ahead. When approaching a
detected pedestrian too quickly, FPB
provides a red flashing alert on the
windshield and rapidly beeps or pulses the
driver seat. FPB can provide a boost to
braking or automatically brake the vehicle.
This system includes Intelligent Brake Assist
(IBA), and the Automatic Emergency Braking
(AEB) system may also respond to
pedestrians. See Automatic Emergency
Braking (AEB) 0269.
The FPB system can detect and alert to
pedestrians in a forward gear at speeds
between 8 km/h (5 mph) and 80 km/h (50 mph). During daytime driving, the
system detects pedestrians up to a distance
of approximately 40 m (131 ft). During
nighttime driving, system performance is
very limited.
{Warning
FPB does not provide an alert or
automatically brake the vehicle, unless it
detects a pedestrian. FPB may not detect
pedestrians, including children:
.When the pedestrian is not directly
ahead, fully visible, or standing
upright, or when part of a group.
.Due to poor visibility, including
nighttime conditions, fog, rain,
or snow.
.If the FPB sensor is blocked by dirt,
snow, or ice.
.If the headlamps or windshield are not
cleaned or in proper condition.
Be ready to take action and apply the
brakes. For more information, see
Defensive Driving 0205. Keep the
windshield, headlamps, and FPB sensor
clean and in good repair.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
OnStar 417
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 417
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 418
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to answer or hang up an
Advisor-initiated call.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
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420 OnStar
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0307. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-15555985) - 2022 - CRC - 12/3/21
Index 427
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Securing . . . . . . . . . . . . . . . . . . . . . . . . . 83, 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 195
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . . . . . .102, 104
Collision Damage Repair . . . . . . . . . . . . . . . . . .412
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 422
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Traction and Electronic Stability . . . . . . . 234
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 205
Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Coolant Engine Temperature Gauge . . . . . . . . . . . . 110
Engine Temperature Warning Light . . . . . 119
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195, 198
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Courtesy Transportation Program . . . . . . . . . 411
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 245
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 408 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Text Telephone (TTY) Users . . . . . . . . . . . . 408
Customer Information Publications Ordering Information . . . . . 413
Customer Satisfaction Procedure . . . . . . . . . 406
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . .412
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection
Infotainment System . . . . . . . . . . . . . . . . . . 416 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 416
Daytime Running Lamps (DRL) . . . . . . . . . . . .143
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 205
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 424
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 204
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 15
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 405
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Driver Assistance Systems . . . . . . . . . . . . . . . 254
Driver Information Center (DIC) . . . . . . 124, 126
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 236
Driver Mode Control Light . . . . . . . . . . . . . . . 120
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 267
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 204
Characteristics and Towing Tips . . . . . . . . 280
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205