2022 CHEVROLET SUBURBAN reset infotainment system

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 149
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0204.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by using the infotainment display, controls on the
center stack, steering wheel controls, and voice recognition, if available.
1.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous strong station or
channel. Press and hold to scroll
through the stations or channels.
Release to stop at the next
previous strong station or channel.
See AM-FM Radio (Base Radio)
0 154 or
AM-FM Radio (Uplevel Radio) 0155.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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Touching a category will show the channels
associated with that category.
Favorites
Favorites are stored by touching Hold to Set.
Favorites show in the area at the bottom of
the display.
SiriusXM Settings
From the SiriusXM source main page, touch
audio settings icon on the upper right to
display the following:
Audio Settings
Touch to adjust the audio settings. See
“Audio Settings”inAM-FM Radio (Base
Radio) 0154 or
AM-FM Radio (Uplevel Radio) 0155.
From the SiriusXM source main page, touch
the user settings icon on the upper right to
display the following:
Subscription
Select to subscribe to SiriusXM.
Your Items
Select and the following may display: Listener Settings :
Touch to start songs at
the beginning when tuning to a music
channel. Explicit content and resetting
listening history is not supported.
System Settings
Select and the following may display:
Location Services : Touch to turn Location
Services on or off.
Radio ID : Touch to show the radio id and
version.
Help & Support
Touch to contact SiriusXM.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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Voice Over
If equipped, the RSI system has a Voice Over
feature to benefit the visually and hearing
impaired.
When activated, Voice Over provides audible
feedback to the user about which area on
the screen they are touching, identifying
active buttons, as well as providing
information feedback of screen identification,
current status, list content, metadata, and
pop-up information. It allows for the user to
activate features through a double tap
anywhere on the screen which relates to the
last single touched and audibly announced
actionable button.
To turn Voice Over on or off, touch
*,
touch the toggle, and then press OK to
confirm. Voice Over turns off every time the
vehicle is turned off.
Reset Rear Media
Select to reset the Apps and log out users.
Open Source License
Select to show the license information.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP are in the rear
of the center console. These include two
HDMI ports and two USB-C charge only
ports.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source. Content from these HDMI ports are NOT
accessible through the infotainment display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
HDMI
HDMI Connection
The RCP provides two HDMI ports to mirror
video devices.
Connect the external device to watch the
device content through the RSI screen.
Touch the HDMI port that was connected to
the external device on the home screen.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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Screen Detail View without Content
Playing
1. Shows source name.
2. Touch to have the audio play throughthe vehicle’s interior speakers.
3. Touch to close an app on the rear screen.
Screen Detail View with Content Playing
1. Art shown for current content playing.
2. Touch to have the audio play throughthe vehicle’s interior speakers.
3. Touch to close an app on the rear screen.
4. Touch to play or pause the currently playing content.
5. Name and info of currently playing content.
Rear Media Settings
From the Rear Media page, touch Settings to
access the settings menu.
The menu may contain the following: Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :
The ignition might not be on or
in accessory mode.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
174 Infotainment System
this option and the Phones screen will
display. See“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page. 3. If no mobile device is connected, touch
Manage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the "Add Phone" card will
just be a "+" card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Make sure there is not an entry for
the vehicle under the previously
connected list. If the vehicle and cell
phone were previously paired and
one still remembers the other, it will
not identify as a new device when
searching.
.Turn the Bluetooth off and on the
device.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Turn the cell phone off and then
back on.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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5. Select the vehicle name shown on theinfotainment display from your phone’s
Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code shown on
the infotainment display and touch Pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
8. If the vehicle does not appear on your phone, there are a few ways to start the
pairing process over:
.Turn the phone off and then back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the phone, but this step should
be done as a last effort.
9. If the phone prompts to accept connection or allow phone book
download, select Always Accept and
Allow. The phone book may not be
available if not accepted. 10. Repeat Steps 1−8 to pair additional
phones.
First to Connect Paired Phones
If multiple paired cell phones are within the
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired phone as the
First to Connect phone, make sure the
phone is turned on, then touch Settings,
then System, and then touch Phones.
Phones will display all paired and all
connected phones, and media player devices.
Phones can be added and removed,
connected and disconnected. To set a phone
as First to Connect, touch
yto the right
of the phone to open the phone’s settings
menu. Select the First to Connect option, to
enable the setting for that device.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching
yto the right of the
paired cell phone name to open the phone
settings menu. If a cell phone is enabled as
a Secondary Phone, it can connect
simultaneously alongside another Bluetooth
mobile device. In doing so, the Secondary
Phone will be labeled as Incoming Calls. This
means the device can only receive calls. The Address Book of a Secondary Phone will not
be available and hands-free outgoing calls
cannot be placed using this cell phone.
If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones
1. Touch PHONE on the Home Page or the phone shortcut on the applications tray
at the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch PHONE on the Home Page.
2. Touch Phones.
3. Touch the pencil next to the connected cell phone or mobile device to display
the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch PHONE on the Home Page or the phone shortcut on the applications tray
at the bottom of the display.
2. Touch Phones.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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Privacy
Touch and the following may display:
Location Services
.Location Services for Android: Touch to
show Recent Location Requests, App level
permissions, and Location Services.
.Location Services for OnStar: This feature
can be turned off or on.
App permissions
Activity controls
Autofill service from Google
Usage and diagnostics
GM Privacy Statement
Google legal
Storage
Touch to show the storage info for Music &
audio, Other apps, Files, and System.
Security
Touch and the following may display:
Choose a lock type
Touch and the following may display:
.None: Touch to have no screen lock.
.Pattern: Touch to choose an unlock
pattern to draw.
.PIN: Touch to create a PIN.
.Password: Touch to create a password
Trusted Device
Touch to set a phone as your trusted device.
Clear Credentials
Touch to remove all credentials.
Unlock profile with phone
System
The menu may contain the following:
Language
This will set the display language used on
the infotainment display. It may also use
the selected language for voice recognition
and audio feedback. Touch the preferred
language.
Keyboard & speech
Touch and the following may display:
.Autofill service: Touch to select None or
Google.
.Keyboard: Touch to select Google
Keyboard or Manage keyboards.
.Text-to-speech output: Touch to select
Preferred engine, Speech Rate, Pitch,
or Reset.
Reset Options
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for all users.
Touch Reset or Cancel.
.Reset App Preferences: Resets all
preferences for disabled apps, disabled
app notifications, default applications for
actions, background data restrictions for
apps, and any permission restrictions.
App data will not be lost.
Touch Reset or Cancel.
.Erase Infotainment Data: Erases
infotainment data.
TTY Mode
When on, OnStar calls are made as a series
of text exchanges. A keyboard is shown for
text entry and the phone audio is muted.
This feature can be turned off or on.
About
Touch to view the infotainment system
software information.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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.Wi-Fi Password: Touch to change the
vehicle Wi-Fi password.
.Connected Devices: Touch to show
connected devices.
.Share Hotspot Data: Touch Enable to
allow devices to use the vehicle hotspot
and its data or Touch Disable to allow
devices to only use the vehicle hotspot.
Display
Touch and Turn Display Off displays.
Touch to turn the display off. Touch
anywhere on the infotainment display area
or any control on the center stack again to
turn the display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This setting
adjusts the maximum volume of the
infotainment system when you start the
vehicle. Use the controls on the
infotainment display to set the desired
startup volume.
.Audbile Touch Feedback: This setting
determines if sounds play when you
touch the infotainment display or press
any infotainment control on the center
stack. Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio or Mobile Devices favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. Select
Auto for the system to automatically
adjust this number based on the number
of favorites you have saved. Touch Auto,
5, 10, 15, 20, 25, 30, 35, or 40.
About
Touch to view the infotainment system
software information.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for the current user.
Touch Cancel or Reset.
.Erase Settings and Personal Data: Erases
app data settings, user profiles, and
personal data including mobile
device data.
Touch Cancel or Erase.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact directly
with your phone on the infotainment
display. See Apple CarPlay and Android Auto
(Base Radio) 0180 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0182.
Touch Off or On.
Apple CarPlay
This feature allows you to interact directly
with your phone on the infotainment
display. See Apple CarPlay and Android Auto
(Base Radio) 0180 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0182.
Touch Off or On.