2022 CHEVROLET SUBURBAN Google

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
Infotainment System 151
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone for Uplevel
Radio) 0173 or
Bluetooth (Overview) 0173 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0177.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
The favorites and volume switches are on
the back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone for Uplevel Radio) 0173 or
Bluetooth (Overview) 0173 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0177.
Maps
If equipped, touch the Maps icon to display
the navigation map. See Using the
Navigation System 0168.
Google Assistant
If equipped, touch the Google Assistant icon
to open the Google Assistant app. See Voice
Recognition 0171.
Google Play
If equipped, touch to download some of
your favorite apps in your vehicle.
Downloading apps on Google Play require
you to sign into a Google Account with an
active service plan with data. Some
third-party apps require a separate account
and, in some cases, a paid subscription for
in-vehicle access.

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There is no sound from the headphones
with the indicator light on :Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
The Navigation software is provided by
Google Maps. The information provided in
this section is a general overview and is
subject to change. For the latest functional
information, see g.co/mapsincar.
Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data
plan for full functionality, including
availability of offline maps. Google Maps can
be used offline when driving through
connectivity dead zones by
auto-downloading offline maps prior to
going offline.
Profiles
Sign in to a Google Account for personalized
service. Information available in the Google
Account will be shown.
To log into a profile, see Accounts under
Settings (Uplevel Radio) 0184 or
Settings (Base Radio) 0187. Voice Assistant
If equipped, Google Maps can be controlled
by voice commands, see Google Assistant
under
Voice Recognition 0171.
Language and Units
To change the language, see Settings
(Uplevel Radio) 0184 or
Settings (Base Radio) 0187.
To change the units, see Instrument Cluster
(Base Level) 0102 or
Instrument Cluster (Uplevel) 0104.
Mute Settings
During active route guidance, Google Maps
can give audible voice directions, traffic
alerts, or can be muted. In the Google Maps
app, touch Settings, then Mute settings to
access the options.
Compass
The Google Maps orientation can be
changed between the direction currently
traveling and pointing North. Touch the
compass to switch between these options.
To recenter the map to the current location,
touch the location icon.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Maps
Auto-downloaded Maps
Google Maps downloads offline maps
automatically for use when not connected
to the Internet and for making map data
available to vehicle features regardless of
connectivity. These offline maps are only
available when the vehicle has a subscription
data plan.
To turn on auto-download:1. Open Google Maps.
2. Touch Settings.
3. Touch Privacy Center, then select Offline maps.
4. Select Auto-download offline maps.
5. Check the Internet connection and wait for the download to finish.
Downloading Offline Maps 1. Open Google Maps.
2. Touch Settings, then Offline maps.
3. Touch the square with the Select your own map icon.
4. Adjust the map to cover the desired area to download.
5. Touch Download.
Navigation Symbols
The following are the most common
symbols that may appear in Google Maps.
This indicates the vehicle’s current location
and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide the
information by touching the pin one more
time. It will automatically time out if no
action is taken. A second pin in the menu is the route
overview. Touch this pin to show more
details of the destination or to remove the
destination.
Destination
Searching for a Destination
A destination can be searched using Google
Assistant.
To search for a destination without Google
Assistant:
1. Open Google Maps.
2. Touch the Search field.
3. Enter the destination.
4. Touch Start.
Alternate Routes
Alternate routes are displayed as a separate
line. While in either turn-by-turn navigation
or on the Maps preview page, touch the
suggested alternate route.
Adding a Stop on Route 1. While in turn-by-turn navigation, touch the Search icon at the bottom.
2. Select a category and touch the location.
3. Touch Add stop.

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4. Touch the Google Assistant mic icon andsay the destination to search by voice.
5. Touch Add stop, then Confirm.
Adding a Home or Work Address
To edit a home or work address, a user
account must be logged in. See Accounts
under Settings (Uplevel Radio) 0184 or
Settings (Base Radio) 0187.
1. Open Google Maps.
2. Touch Settings and then touch Edit home or work.
3. Enter the address.
Search by Category
Destinations can be searched by category,
such as restaurant or grocery store. 1. Open Google Maps.
2. Touch the search bar.
3. Touch Categories, then select a category.
4. Touch the desired location, then touch Start.
Avoid Tolls, Highways, or Ferries 1. Open Google Maps.
2. Search destination and touch the destination on the map. 3. Touch Route overview and then Route
options.
4. Touch an option and then touch Back.
Traffic Layers 1. Open Google Maps.
2. Touch Settings.
3. Toggle between Traffic on or off.
Global Positioning System (GPS)
The current position of the vehicle is
determined by using satellite signals and
various vehicle signals.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0171.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of, media and messaging,
navigation and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the Home screen, or by
using the wake up words “Hey Google”or
“OK Google.” However, not all features within these areas
are supported by voice commands and
requires the user to have a data subscription
in order to use the Google Assistant feature.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments.
1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example,“Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number.
Direct commands are more clearly
understood by the system. An example of a
direct command is “Dial .”
If a cell phone number was saved with a
name and a place, the direct command
should include both. For example “Call
at work.”
Voice Recognition for the Radio
If browsing the audio sources when voice is
touched, the voice recognition commands
for AM, FM, and SiriusXM (if equipped) are
available.
“Play AM” :Tune to the
radio station frequency identified in the
command (like “nine fifty”).
“Play FM” :Tune to the
radio station frequency identified in the
command (like “one oh one point one”). “Play channel on
SiriusXM”
:Tune to the SiriusXM radio
station channel number identified in the
command. This command may require an
online connection.
“Play on Sirius XM” :
Tune to the SiriusXM radio station channel
name identified in the command. This
command may require an online connection.
Voice Recognition for the Phone
Make sure the phone is paired using
Bluetooth to use the phone related voice
commands.
“Call ” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.
“Call < phone number>” :Initiate a call to a
phone number of seven digits or 10 digits.
“Send a message to ” :Send
a message to a stored contact.
Voice Recognition for Navigation
Navigation commands can be used to start,
cancel route, or add way points/POI. “Navigate to ”
:
Initiate navigation to the address in the
command.
“Add on my way” :Adds a
way-point to the current route.
“Take me home” :Starts navigation to
Home location set in Google maps.
Onboard Vehicle Commands
These commands can be used to adjust
vehicle temperature, control window
defrosters and obtain fuel information.
“Turn on the A/C” :Turns on the air
conditioning.
“How much gas do I have left” :Find out
how much fuel your vehicle has left.
“Set temperature to
degrees” :Set to a specific temperature
inside your vehicle.
Phone Assistant Voice Recognition
While a device is connected via Bluetooth,
press and hold
gon the steering wheel
controls to pass through and launch Google
assistant on the phone or Siri.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15555985) - 2022 - CRC - 12/3/21
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For Wired Phone Projection1. Download the Android Auto app to your smartphone from Google Play for phones
running Android 9 and below. There is
no app required for Apple CarPlay or
newer versions of Android.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch. Press{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from Google Play for phones
running Android 9 and below. There is
no app required for Apple CarPlay or
newer versions of Android.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0173 or Bluetooth (Overview)
0173 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0177.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.
2. Select Phones
3. Touch the pencil next to the phone to be disconnected.

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4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, visit your
brand website. See Online Owner Center
0 408.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https://support.google.com/
androidauto. For Apple CarPlay support and
to see if your phone is compatible, see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Google, Android, Android Auto,
Google Maps, and other marks are
trademarks of Google LLC. Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack. Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Apple CarPlay and Android Auto
(Uplevel Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from Google Play for phones
running Android 9 and below. There is
no app required for Apple CarPlay or
newer versions of Android.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch the
next time the USB is connected. If not,
touch the Android Auto or Apple CarPlay
icon on the Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from Google Play for phones
running Android 9 and below. There is
no app required for Apple CarPlay or
newer versions of Android.