
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
15082216) - 2022 - CRC - 6/25/21
286 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 286
Customer Assistance Offices . . . . . . . . . . . 287
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Online Owner Center . . . . . . . . . . . . . . . . . . 288
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Roadside Assistance Program . . . . . . . . . . 289
Scheduling Service Appointments . . . . . 290
Courtesy Transportation Program . . . . . 290
Collision Damage Repair . . . . . . . . . . . . . . . 291
Publication Ordering Information . . . . . . 293
Radio Frequency Statement . . . . . . . . . . . 294
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 294
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 294
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 295
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Event Data Recorders . . . . . . . . . . . . . . . . . . 295
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
15082216) - 2022 - CRC - 6/25/21
308 Index
E
Electric Drive Unit . . . . . . . . . . . . . . . . . . . . . . . 169
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . 172
Electric Parking Brake Light . . . . . . . . . . . . . . . 85
Electrical Equipment, Add-On . . . . . . . . . . . . . 215
Electrical Requirements for BatteryCharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Electrical System Fuses and Circuit Breakers . . . . . . . . . . . . . 232
Instrument Panel Fuse Block . . . . . . . . . . . 236
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Energy Efficiency
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Energy Information . . . . . . . . . . . . . . . . . . . . . . . 97
Engine Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 221
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 295
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 168
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .37
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . 106
Exterior Lamps Off Reminder . . . . . . . . . . . . 107
Exterior Lighting Battery Saver . . . . . . . . . . . 111
F
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 109
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Collision Alert (FCA) System . . . . 192
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Fuses Fuses and Circuit Breakers . . . . . . . . . . . . . 232
Instrument Panel Fuse Block . . . . . . . . . . . 236
Underhood Compartment . . . . . . . . . . . . . . 233
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Gauges
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Driver Efficiency . . . . . . . . . . . . . . . . . . . . . . . . 82
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Gauges (cont'd)
Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 82
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Warning Lights and Indicators . . . . . . . . . . 79
General Information Service and Maintenance . . . . . . . . . . . . . . 275
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Hazard Warning Flashers . . . . . . . . . . . . . . . . 109
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 228
Daytime Running Lamps (DRL) . . . . . . . . . 108
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 89
High/Low Beam Changer . . . . . . . . . . . . . . 107
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 89
Heated Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Index 309
Heated Front Seats . . . . . . . . . . . . . . . . . . . . . . . 29
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
High Voltage Battery Gauge . . . . . . . . . . . . . . .81
High Voltage Devices and Wiring . . . . . . . . 230
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 89
Hill and Mountain Roads . . . . . . . . . . . . . . . . 160
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .174
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
How to Wear Seat Belts Properly . . . . . . . . . .33
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
IndicatorPedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 87
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Infants and Young Children, Restraints . . . . 50
Information Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Publication Ordering . . . . . . . . . . . . . . . . . . . 293
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 79
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . . 21
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 112
J
Jump Starting - North America . . . . . . . . . . . 260
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 240
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Daytime Running (DRL) . . . . . . . . . . . . . . . . 108
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 106
Exterior Lamps Off Reminder . . . . . . . . . . 107
Exterior Lighting Battery Saver . . . . . . . . . 111
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 197
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 198
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 86
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .35
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 63
LATCH, Lower Anchors and Tethers for
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Illumination Control . . . . . . . . . . . . . . . . . . . 109
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 83
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Brake System Warning . . . . . . . . . . . . . . . . . 85
Charging System . . . . . . . . . . . . . . . . . . . . . . . 84
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 85
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 89
High/Low Beam Changer . . . . . . . . . . . . . . 107
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 86
One-Pedal Driving . . . . . . . . . . . . . . . . . . . . . . . 89
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 82
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Service Electric Parking Brake . . . . . . . . . . . 85
Service Vehicle Soon . . . . . . . . . . . . . . . . . . . . 85
Sport Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 88

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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310 Index
Lights (cont'd)Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Vehicle Ready . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . .55
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 29 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
M
MaintenanceAir Conditioning Regular Operation . . . . 154
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 276 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Media
Avoiding Untrusted Devices . . . . . . . . . . . . 120 Messages
Propulsion Power . . . . . . . . . . . . . . . . . . . . . . 101
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Mirrors Automatic Dimming Rearview . . . . . . . . . . . 21
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . . 21
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . . 21
Mode Car Wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Modes Driver Selected . . . . . . . . . . . . . . . . . . . . . . . . 168
Monitor System, Tire Pressure . . . . . . . . . . . 244
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . 120
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 302
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 165
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Older Children, Restraints . . . . . . . . . . . . . . . . . 49
One-Pedal Driving . . . . . . . . . . . . . . . . . . . . . . . . . 171
One-Pedal Driving Light . . . . . . . . . . . . . . . . . . . 89
Online Owner Center . . . . . . . . . . . . . . . . . . . . 288
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
OnStar Additional Information . . . . . . . . . . . 299
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 298
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 297
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Options Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
Underhood Compartment . . . . . . . . . . . . . . 220
Owner Checks and Services . . . . . . . . . . . . . . 278
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 168
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 188, 191
Parking Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225