Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
416 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
CUSTOMER INFORMATION 423
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similartechnology). In the event you suspect
any security incident impacting your
data or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were buckled/
fastened;
.How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
ONSTAR 425
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 425
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 426
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 427
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. If equipped,
the infotainment system has OnStar
controls in the embedded OnStar
app on the Home Page. Most OnStar
functions that can be performed
with the buttons can be done using
the app. To open the app, touch the
OnStar icon on the Home Page. App
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
426 ONSTAR
updates require a corresponding
service plan. Features vary by region
and model. Features are subject to
change. For more information, see
my.cadillac.com/learn or press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis. With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
vehicle from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
ONSTAR 429
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0316. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
432 CONNECTED SERVICES
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/
off, manage settings, and monitor
data consumption, if equipped.
.Locate a dealer and schedule
service.
.Request Roadside Service.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
434 INDEX
IndexA
Accessories and Modifications . . . . . 319
Accessory Power . . . . . . . . . . . . . . . . . . . . 236
Active Fuel Management . . . . . . . . . . . 237
Adaptive Cruise Control . . . . . . . . . . . . 252
Add-On Electrical Equipment . . . . . . 316
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . 43
Agreements Trademarks and License . . . . . . . . . 197
Air Cleaner/Filter, Engine . . . . . . . . . . 329
Air Conditioning . . . . . . . . . . . . . . .206, 211
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . 328
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . . . . . 213
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
How Does an Airbag Restrain? . . . . 65
Passenger Sensing System . . . . . . . . 67
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 66
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Where Are the Airbags? . . . . . . . . . . . 63
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Passenger Status Indicator . . . . . . . 114
Readiness Light . . . . . . . . . . . . . . . . . . . 114
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
System Check . . . . . . . . . . . . . . . . . . . . . . 61
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 27
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 296
Rear Cross Traffic . . . . . . . . . . . . . . . . . 287
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 286
Side Blind Zone (SBZA) . . . . . . . . . . 296
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 352
All-Wheel Drive System . . . . . . . . . . . . . . . . . . . . . . 244
All-Wheel Drive Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 152
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
436 INDEX
CheckEngine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 115
Child Restraints Infants and Young Children . . . . . . . 74
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . . . . . 87, 89
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 343
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 384
Interior Care . . . . . . . . . . . . . . . . . . . . . . 389
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 206
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cluster, Instrument . . . . . . . . . . . . . . . . . 109
Collision Damage Repair . . . . . . . . . . . 419
Compact Spare Tire . . . . . . . . . . . . . . . . . 378
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 431
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 433
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 431 Connections
Connected Services . . . . . . . . . . . . . . . 431
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Control of a Vehicle . . . . . . . . . . . . . . . . 217
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 148
Convenience Net . . . . . . . . . . . . . . . . . . . . . 98
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 30
Coolant Engine Temperature Gauge . . . . . . 113
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .206, 211
Cooling System . . . . . . . . . . . . . . . . . . . . . 330
Cornering Lamps . . . . . . . . . . . . . . . . . . . 143
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 143
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Coverage Explanations . . . . . . . . . . . . . 173
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 250
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . . . . 252
Cruise Control, Super . . . . . . . . . . . . . . . 262
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . . . . . 414 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 Customer Assistance (cont'd)
Text Telephone (TTY) Users . . . . . 414
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 421
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 423
D
Damage Repair, Collision . . . . . . . . . . . 419
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 424
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Data Recorders, Event . . . . . . . . . . . . . . 423
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 173
Daytime Running Lamps (DRL) . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . 217
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 18
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Diagnostics Connected Services . . . . . . . . . . . . . . . 433
Distracted Driving . . . . . . . . . . . . . . . . . . 216
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 143
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 124