Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 339
Front Wiper Blade Replacement
To replace the wiper blade assembly:1. Pull the windshield wiper assembly away from the windshield.
2. Lift up on the latch (2) in themiddle of the wiper blade (1)
assembly where the wiper arm (3)
attaches.
3. With the latch (2) open, pull thewiper blade (1) assembly down
toward the windshield far enough
to release it from the J-hooked end
of the wiper arm (3).
4. Remove the wiper blade.
5. Reverse Steps 1–3 for wiper blade replacement.
Rear Wiper Blade Replacement
To replace the wiper blade assembly:
1. Put the vehicle in ACC/ACCESSORY and turn on the rear windshield
wiper. The wiper will stop pointing
down. See Rear Window Wiper/
Washer 0104.
2. Push ENGINE START/STOP to turn the vehicle off.
3. Pull the wiper arm away from the window.
4. Push the release lever (2) todisengage the wiper arm (3) hook
from the wiper blade (1) assembly.
5. Remove the wiper blade.
6. Push the new wiper blade (1) assembly securely on the wiper
arm (3) until the release lever (2)
clicks into place.
7. Start the engine and the rear wiper will return to its normal position.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 371
Warning (Continued)
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle parts.
The area damaged by the tire
chains could cause loss of control
and a crash. Use another type of
traction device only if its
manufacturer recommends it for
the vehicle's tire size combination
and road conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the front tires.
Caution
If the vehicle is equipped with a tire
size other than 265/45R21, use tire
chains only where legal and only
when necessary. Use low profile
chains that add no more than(Continued)
Caution (Continued)
12 mm thickness to the tire tread
and inner sidewall. Use chains that
are the proper size for the tires.
Install them on the tires of the
front axle. Do not use chains on the
tires of the rear axle. Tighten them
as tightly as possible with the ends
securely fastened. Drive slowly and
follow the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues, slow
down until it stops. Driving too fast
or spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. See Tires0351.
If air goes out of a tire, it is much
more likely to leak out slowly. But if
there is ever a blowout, here are a few
tips about what to expect and what
to do: If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering
wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off
the road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash. Never
attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your
(Continued)
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 377
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
Storing the Flat Tire
1. Liftgate Hinges
2. Cable
3. Center of the Wheel
4. Door Striker
To store the flat tire:
1. Remove the cable package fromunder the spare tire, jack, and
tools.
2. Remove the small cap by tapping the back of the cap with the
extension of the shaft, if the
vehicle has aluminum wheels.
3. Put the jack, tool container, and cargo management system tray
back in their original location.
4. Put the flat tire in the cargo bin with the valve stem facing the rear
of the vehicle.
5. Pull the cable through the door striker and the center of the wheel.
6. Open the lift gate to 3 / 4 doorlocation and adjust the door
automatically or manually until
there is enough space to hook the
cable to the door hinges. See
Liftgate 020.
7. Hook the other end of the cable onto the outside portion of the
liftgate hinge on the other side of
the vehicle.
8. Pull on the cable to make sure it is secure.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
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VEHICLE CARE 381
7. Connect one end of the blacknegative (–) cable to the good
battery negative (–) terminal.
8. Connect the other end of the black negative (–) cable to the discharged
battery negative (–) grounding
point.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled
vehicle may cause damage to the
vehicle. Use proper tire straps to
secure the vehicle to the flatbed
tow truck. Do not strap or hook to
any frame, underbody,
or suspension component not
specified below. Do not move
vehicles with drive axle tires on the
ground. Damage is not covered by
the vehicle warranty.
Caution
The vehicle may be equipped with
an electric parking brake and/or an
electronic shifter. In the event of a
(Continued)
Caution (Continued)
loss of 12-volt battery power, the
electric parking brake cannot be
released, and the vehicle cannot be
shifted to N (Neutral). Tire skates
or dollies must be used under the
non-rolling tires to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause
damage not covered by the vehicle
warranty.
Caution
The vehicle may be equipped with a
tow eye. Improper use of the tow
eye may cause damage to the
vehicle and is not covered by the
vehicle warranty. If equipped, use
the tow eye to load the vehicle onto
a flatbed tow truck from a flat road
surface, or to move the vehicle a
very short distance at a walking
pace. The tow eye is not designed
for off-road recovery. The vehicle(Continued)
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 383
.How far the vehicle will be towed.
Some vehicles have restrictions on
how far and how long they can be
towed.
.The proper towing equipment. See
your dealer or trailering professional
for additional advice and equipment
recommendations.
.If the vehicle is ready to be towed.
Just as preparing the vehicle for a
long trip, make sure the vehicle is
prepared to be towed.
Caution
Use of a shield mounted in front of
the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would not
be covered by the vehicle warranty.
If using a shield, only use one that
attaches to the towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not be
covered by the vehicle warranty. Do
not tow the vehicle with all four
wheels on the ground.
The vehicle is neither designed nor
intended to be towed with all four
wheels on the ground. If the vehicle
must be towed, a dolly should be
used. See the following information on
dolly towing.
Dolly Towing
Driving onto a Dolly 1. Start the vehicle and drive onto the dolly.
2. Place the vehicle in P (Park).
3. Turn off the vehicle.
4. Open the hood.
5. Exit the vehicle and secure the vehicle onto the dolly.
6. Disconnect the negative (–) terminal connector from the
12-volt battery.
7. Close the hood of the vehicle.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
384 VEHICLE CARE
Removing the Vehicle from a Dolly1. Make sure the vehicle is secured to the dolly.
2. Open the door and open the hood of the vehicle.
3. Connect the negative (–) terminal connector from the 12-volt battery.
4. Unsecure the vehicle and remove it from the dolly.
Towing the Vehicle from
the Rear
Caution
Towing the vehicle from the rear
could damage it. Also, repairs would
not be covered by the vehicle
warranty. Never have the vehicle
towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 404.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
(Continued)
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 393
.Do not place one floor mat on top
of another.
Removing and Replacing the
Floor Mats
The driver side floor mat is held in
place by two button-type retainers.
1. Pull up on the rear of the driverside floor mat to unlock each
retainer and remove.
2. Reinstall by lining up the floor mat retainer openings over the carpet
retainers and snapping into
position. 3. Make sure the floor mat is properly
secured in place. Verify the floor
mat does not interfere with the
pedals.
Cleaning Rubber Floor Mats
(All-Weather Mats and Floor
Liners)
See “Vinyl/Rubber” underInterior Care
0 389 for important cleaning
information.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
412 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 412
Customer Assistance Offices . . . . 414
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 414
Online Owner Center . . . . . . . . . . . . . 415
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 415
Roadside Service . . . . . . . . . . . . . . . . . 416
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 417
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 418
Collision Damage Repair . . . . . . . . . 419
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 421
Radio Frequency Statement . . . . . 421
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 422
Reporting Safety Defects to the Canadian Government . . . . . . . . . 422
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 422
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 423
Event Data Recorders . . . . . . . . . . . . 423
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Infotainment System . . . . . . . . . . . . . 424
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without