2022 CADILLAC ESCALADE change time

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
CUSTOMER INFORMATION 475
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See
cadillaccanada.ca, or call
1-800-GM-DRIVE (800-463-7483) for
details. TTY users call 1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
478 CUSTOMER INFORMATION
for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion
of the repair are also your
responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the partswith which the vehicle was originally
built. Genuine GM Collision parts are
the best choice to ensure that the
vehicle's designed appearance,
durability, and safety are preserved.
The use of Genuine GM parts can help
maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in prior
crashes. In most cases, the parts being
recycled are from undamaged sections
of the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain the
vehicle's originally designed
appearance and safety performance;
however, the history of these parts is
not known. Such parts are not covered
by the GM New Vehicle Limited
Warranty, and any related failures are
not covered by that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit poorly,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
ONSTAR 487
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0481.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
488 ONSTAR
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
.Locate a gas station with an
attendant to pump gas.
.Find a hotel, restaurant, etc., that
meets accessibility needs.
.Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTYmode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for an extended period
of time without an ignition cycle. To
find out the duration of time that
applies for the vehicle, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR. If the vehicle
has not been started for an extended
period of time, OnStar can contact
Roadside Service or a locksmith to
help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
ONSTAR 489
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0367. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
CONNECTED SERVICES 493
.Request Roadside Service.
.Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INDEX 499
H
Hazard Warning Flashers . . . . . . . . . . 155
HD Radio Technology . . . . . . . . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 136
Headlamp Leveling Control . . . . . . . . 155
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 154
Bulb Replacement . . . . . . . . . . . . . . . . 390
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 154
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 153
High-Beam On Light . . . . . . . . . . . . . . 132
High/Low Beam Changer . . . . . . . . . 153
Lamps On Reminder . . . . . . . . . . . . . . 132
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heating . . . . . . . . . . . . . . . . . . . . . . . . .221, 225
High-Beam On Light . . . . . . . . . . . . . . . . 132
High-Speed Operation . . . . . . . . . . . . . . 410
Hill and Mountain Roads . . . . . . . . . . 239
Hill Start Assist (HSA) . . . . . . . . . . . . . 264
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .221, 225
I
If the System Needs Service . . . . . . . 192
Ignition Positions . . . . . . . . . . . . . . . . . . . 246
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 127
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 127
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Information Publication Ordering . . . . . . . . . . . . . 480
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Infotainment
Rear Seat System . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . . . . 484
Instrument Cluster . . . . . . . . . . . . . . . . . 115
Instrument Panel Overview . . . . . . . . . . . 4
Interior Lamps . . . . . . . . . . . . . . . . . . . . . . 156
Interior Rearview Mirrors . . . . . . . . . . . 33
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 160
J
Jump Starting - North America . . . . 436
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 404
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Daytime Running (DRL) . . . . . . . . . . 154
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Exterior Controls . . . . . . . . . . . . . . . . . . 150
Exterior Lamps Off Reminder . . . . 153
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 123
On Reminder . . . . . . . . . . . . . . . . . . . . . . 132
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Lane Change Alert (LCA) . . . . . . . . . . . 327
Lane Keep Assist (LKA) . . . . . . . . . . . . 330
Lane Keep Assist Light . . . . . . . . . . . . . 127
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 62
LATCH System Replacing Parts after a Crash . . . . . 92
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 85