Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
440 VEHICLE CARE
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to“Car Wash Mode ”
under Automatic Transmission 0252
to place the vehicle in N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the vehicle. Refer to
Jump Starting -
North America 0436 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull
the vehicle onto a flatbed car carrier
from a flat road surface. Do not use
these attachment points to pull the
vehicle from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is
towing the vehicle with all four wheels
on the ground. Dolly towing is towing
the vehicle with two wheels on the
ground and two wheels on a dolly.
Follow the tow vehicle manufacturer’s
instructions. See your dealer or
trailering professional for additional
advice and equipment
recommendations.
Here are some important things to
consider before recreational vehicle
towing:
.Before towing the vehicle, become
familiar with the local laws that
apply to recreational vehicle towing.
These laws may vary by region.
.What is the towing capacity of the
towing vehicle? Be sure to read the
tow vehicle manufacturer's
recommendations.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
442 VEHICLE CARE
To dinghy tow:1. Position the vehicle being towed behind the tow vehicle, facing
forward and on a level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel Drive
0 257 for the proper procedure.
Check that the vehicle is in
N (Neutral) by shifting the
transmission to R (Reverse) and
then to D (Drive). There should be
no movement of the vehicle while
shifting.
5. Shift the transmission to P (Park).
Caution
Failure to tow the vehicle with the
transmission in P (Park) can cause
damage to the transmission.
6. Turn off the engine. 7. Place the vehicle in ACC/
ACCESSORY mode by pressing the
start button without stepping on
the brake pedal.
8. Release the parking brake only when you are confident it is
secured to tow vehicle and will
not roll.
Before going on to the next step, be
sure to take the mechanical key
with you. It will be needed to
re-enter the vehicle after the power
is disconnected. See “Drive Door
Key Lock Cylinder Access” under
Door Locks 014.
9. Disconnect the negative battery cable at the battery and secure the
nut and bolt. Cover the negative
battery post with a non-conductive
material to prevent any contact
with the negative battery terminal.Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle. 10. Move the steering wheel to make
sure the steering column is
unlocked.
Caution
If the steering column is locked,
vehicle damage may occur.
11. Rock the vehicle to make sure the parking brake is not set and
transfer case is in N (Neutral).
Caution
Towing the vehicle with the parking
brake set can damage it. Always
release the parking brake prior to
towing the vehicle.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Connect the battery.
3. Apply the brake pedal.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
462 SERVICE AND MAINTENANCE
Battery
The 12-volt battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a battery
with full cranking power.
.Trained dealer technicians have the
diagnostic equipment to test the
battery and ensure that the
connections and cables are
corrosion-free.
Belts
.Belts may need replacing if they
squeak or show signs of cracking or
splitting.
.Trained dealer technicians have
access to tools and equipment to
inspect the belts and recommend
adjustment or replacement when
necessary. Brakes
Brakes stop the vehicle and are crucial
to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment to
inspect the brakes and recommend
quality parts engineered for the
vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids
and Lubricants 0464 for GM approved
fluids.
.Engine oil and windshield washer
fluid levels should be checked at
every fuel fill.
.Instrument cluster lights may come
on to indicate that fluids may be
low and need to be filled. Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they light
when braking.
.With a multi-point inspection, your
dealer can check the lamps and
note any concerns.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
476 CUSTOMER INFORMATION
.Emergency Tow from a Public
Road or Highway:Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
ONSTAR 485
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 485
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 486
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 486
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 487
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. If equipped,
the infotainment system has OnStar
controls in the embedded OnStar
app on the Home Page. Most OnStar
functions that can be performed
with the buttons can be done using
the app. To open the app, touch the
OnStar icon on the Home Page. App
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
486 ONSTAR
updates require a corresponding
service plan. Features vary by region
and model. Features are subject to
change. For more information, see
my.cadillac.com/learn or press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis. With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
vehicle from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
ONSTAR 489
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0367. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INDEX 495
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . . . . 203
Armrest Storage . . . . . . . . . . . . . . . . . . . . . . 99
Assistance Systems for Driving . . . . 319
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . 303
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . 249
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Emergency Braking (AEB) . . . . . . . . 321
Headlamp System . . . . . . . . . . . . . . . . 154
Parking Assist (APA) . . . . . . . . . . . . . 314
Transmission . . . . . . . . . . . . . . . . . . . . . . 252
Transmission Fluid . . . . . . . . . . . . . . . 376
Vehicle Hold Light . . . . . . . . . . . . . . . . 126
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . 256
Automatic Vehicle Hold (AVH) . . . . 264
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Load Management . . . . . . . . . . . . . . . . 158
Power Protection . . . . . . . . . . . . . . . . . . 158
Battery - North America . . . . . .386, 436
Blade Replacement, Wiper . . . . . . . . . 388
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . 198, 199
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . 174
Brake Electric Boost . . . . . . . . . . . . . . . . . . . . . 262
Parking, Electric . . . . . . . . . . . . . . . . . . 262
System Warning Light . . . . . . . . . . . . 125
Brake Pad Life System . . . . . . . . . . . . . . 384
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Pad Life System . . . . . . . . . . . . . . . . . . . 384
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Automatic Emergency (AEB) . . . . . 321
Reverse Automatic . . . . . . . . . . . . . . . . 316 Braking System
Front Pedestrian (FPB) . . . . . . . . . . . 323
Break-In, New Vehicle . . . . . . . . . . . . . . 245
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . 59
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . . . . 390
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 390
Buying New Tires . . . . . . . . . . . . . . . . . . . 419
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 109
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 369
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .386, 436, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . 304
Canadian Vehicle Owners . . . . . . . . . . . . . 2
Capacities and Specifications . . . . . . 468
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . 252
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Winter Driving . . . . . . . . . . . . . . . . . . . . 240
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . 101