2022 CADILLAC ESCALADE service schedule

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
466 SERVICE AND MAINTENANCE
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of
services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
474 CUSTOMER INFORMATION
Canada
General Motors of Canada Company
Cadillac Customer Care Centre, Mail
Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.cadillaccanada.ca
1-888-446-2000 (English/French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Cadillac Owner Center (U.S.)
my.cadillac.com
Learn more about your vehicle
features, shop for and manage your
connected services and OnStar plans,
and access diagnostic information
specific to your vehicle.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 467.
H:Manage your profile and payment
information. View your GM Rewards
Card earnings and My Cadillac
Rewards points.
F: Chat with online help
representatives.
Visit my.cadillac.com and create an
account today.
Cadillac Owner Centre (Canada)
mycadillac.ca
Visit the Cadillac Owner Centre at
mycadillac.ca (English) or
my.cadillac.ca (French) to access
similar benefits to the U.S. site.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
CUSTOMER INFORMATION 477
rental car or a vehicle being
delivered back to the customer, up
to 800 km.
.Alternative Service:If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the warranty
are the owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), Federal
Emission, Extended Powertrain or
Electric specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate manual entitled
“Limited
Warranty and Owner Assistance
Information ”produced for new
vehicles provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
480 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals, and
portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or
pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
492 CONNECTED SERVICES
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app, or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
.Locate a dealer and schedule
service.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
500 INDEX
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 390
Leveling ControlHeadlamp . . . . . . . . . . . . . . . . . . . . . . . . . 155
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Illumination Control . . . . . . . . . . . . . . 156
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 121
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automatic Vehicle Hold . . . . . . . . . . 126
Brake System Warning . . . . . . . . . . . 125
Charging System . . . . . . . . . . . . . . . . . . 123
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control . . . . . . . . . . . . . . . . . . . . . 132
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Driver Mode Control . . . . . . . . . . . . . . 129
Electric Parking Brake . . . . . . . . . . . . 125
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 129
Engine Oil Pressure . . . . . . . . . . . . . . . 131
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 153
Four Corner Air Suspension . . . . . 130
High-Beam On . . . . . . . . . . . . . . . . . . . . 132 Lights (cont'd)
High/Low Beam Changer . . . . . . . . . 153
Lane Keep Assist . . . . . . . . . . . . . . . . . . 127
Low Fuel Warning . . . . . . . . . . . . . . . . 131
Seat Belt Reminders . . . . . . . . . . . . . . 120
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 128
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 130
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . 128
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 128
Lock Steering Column . . . . . . . . . . . . . . . . . . . 29
Locking Rear Axle . . . . . . . . . . . . . . . . . . 270
Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . . . . 18
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . . . . 18
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 234
Low Fuel Warning Light . . . . . . . . . . . 131
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 403
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 85 Lumbar Adjustment . . . . . . . . . . . . . . . . . 44
Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 44
M
Magnetic Ride Control . . . . . . . . . . . . . 270
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 461
Maintenance Schedule . . . . . . . . . . . . . 455 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 464
Malfunction Indicator Lamp . . . . . . . 123
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 256
Map Data Updates . . . . . . . . . . . . . . . . . . 192
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Massage Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Media Avoiding Untrusted Devices . . . . . 171
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 46
Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . 139
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 140
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . 33