2022 CADILLAC ESCALADE reset infotainment system

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 181
Rear Media Settings
From the Rear Media page, touch
Settings to access the settings menu.
The menu may contain the following:
Remember Screen Power Status
Select to have rear screens
automatically power on when the
vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for
the individual rear screens.
Allowed Applications
Select to choose which applications
are visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear MediaTerms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.RSI Troubleshooting
No power :
The ignition might not be
on or in ACC/ACCESSORY.
There is no sound from the
headphones with the indicator light
on : Make sure the headphones have
sufficient charge. Plug the headphones
to a USB-C port to charge.
Check to see if headphones are paired
to the screens. Make sure that you are
listening in to the correct screen by
pressing the channel select button.
If the steps above do not work, then
unpair the headphones from the RSI
screens, turn the headphones off, turn
them back on and attempt to pair
them. See pairing procedures for the
Bluetooth headphone previously in
this section.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning Systems
(GPS), two-way radios, mobile faxes,
or walkie talkies. It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the left side of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement
to be confirmed. If available and
signed into a profile, it is also
suggested to enable and confirm
Personalized Navigation.
Personalized Navigation (If
Equipped)
If Personalized Navigation is available
and confirmed, this feature learns
preferences by remembering where

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
200 INFOTAINMENT SYSTEM
7. If the vehicle name does notappear on your cell phone, there
are a few ways to start the pairing
process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
8. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
9. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone: 1. Make sure the cell phone is
turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices.
4. Touch the phone name of the cell phone to open the cell phone’s
settings menu.
5. Touch the First to Connect option, to enable the setting for that
device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile
devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the
paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In
doing so, the Secondary Phone will be labeled as Incoming Calls. This means
the mobile device can only receive
calls. The Address Book of a
Secondary Phone will not be available
and hands-free outgoing calls cannot
be placed using this cell phone.
If needed, touch the Secondary Phone
while in the Phones list to swap it into
the Outgoing and Incoming role. This
role makes it possible to place
outgoing calls from the Contacts and
Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile
device to show the cell phone’s or
mobile device’s information display.
4. Touch Disconnect.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
208 INFOTAINMENT SYSTEM
messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided by
a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Download Preferences
Touch and the following may display:
.Download Updates in Background:
Allows updates to download
without notification.
Select Off or On.
.Download Updates via Wi-Fi: Allows
updates to download using a Wi-Fi
network when available.
Select Off or On.
About
Touch to view the infotainment
system software information.
Display Optimization
Touch to adjust the screen for best
quality.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system. Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle
Personalization 0140.
Search
Enter a setting keyword to find a
specific setting.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 211
Report Card
The vehicle owner must secure the
driver’s consent to record certain
vehicle data when the vehicle is driven
with a registered Teen Driver key.
There is one Report Card per vehicle.
Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from
the time Teen Driver is activated or
the last time the Report Card was
reset. The following items may be
recorded:
.Distance Driven–the total distance
driven.
.Maximum Speed –the maximum
vehicle speed detected.
.Overspeed Warnings –the number
of times the speed warning setting
was exceeded.
.Wide Open Throttle –the number
of times the accelerator pedal was
pressed nearly all the way down.
.Forward Collision Alerts –the
number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential
risk for a crash.
.Forward Automatic Braking, also
called Automatic Emergency
Braking (if equipped) –the number
of times the vehicle detected that a
forward collision was imminent and
applied the brakes.
.Reverse Automatic Braking (if
equipped) –the number of times
the vehicle detected that a rearward
collision was imminent and applied
the brakes.
.Traction Control –the number of
times the Traction Control System
activated to reduce wheel spin or
loss of traction.
.Stability Control –the number of
events which required the use of
electronic stability control.
.Antilock Braking System Active –
The number of Antilock Brake
System activations.
.Tailgating Alerts –the number of
times the driver was alerted for
following a vehicle ahead too
closely.
Report Card Data
Cumulative Data is saved for all trips
until the Report Card is reset or until
the maximum count is exceeded.
If the maximum count is exceeded for
a Report Card line item, that item will
no longer be updated in the Report
Card until it is reset. Each item will
report a maximum of 1,000 counts.
The distance driven will report a
maximum of 64,374 km (40,000 mi).
To delete Report Card data, do one of
the following:
.From the Report Card display, touch
Reset.
.Touch Clear All Teen Keys and PIN
from the Teen Driver menu. This
will also unregister any Teen Driver
keys and delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
VEHICLE CARE 377
Engine Air Filter Life
System
If equipped, this feature provides the
engine air filter’s remaining life and
best timing for a change. The timing
to change an engine air filter depends
on driving and environmental
conditions.
When to Change the Engine Air
Filter
When the Driver Information Center
(DIC) displays a message to replace
the engine air filter at the next oil
change, follow this timing.
When the DIC displays a message to
replace the engine air filter soon,
replace the engine air filter at the
earliest convenience.
The system must be reset after the
engine air filter is changed.
If the DIC displays a message to check
the engine air filter system, see your
dealer.
How to Reset the Engine Air
Filter Life System
To reset:1. Place the vehicle in P (Park).
2. Access the Air Filter Life screen from the Vehicle Information main
screen in the infotainment system.
See Vehicle Information 0136 for
instructions on navigating and
selecting items.
3. Touch Reset on the display screen.
4. Touch Yes to confirm the reset.
Engine Air Cleaner/Filter
If the vehicle has a diesel engine, see
the Duramax diesel supplement.
The engine air cleaner/filter is on the
driver side of the engine
compartment. See Engine Compartment
Overview 0372.
When to Inspect the Engine Air
Cleaner/Filter
If the vehicle is not equipped with the
engine air filter life system see
Maintenance Schedule 0455 for
intervals on inspecting and replacing
the engine air cleaner filter.
How to Inspect/Replace the
Engine Air Cleaner/Filter
Do not start the engine or have the
engine running with the engine air
cleaner/filter housing open. Before
removing the engine air cleaner/filter,
make sure that the engine air cleaner/
filter housing and nearby components
are free of dirt and debris. Do not
clean the engine air cleaner/filter or
components with water or
compressed air.