2022 CADILLAC CT5 phone

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CUSTOMER INFORMATION 439
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0435.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification Number (VIN)
.Insurance company and policy
number
.General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 60.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CUSTOMER INFORMATION 443
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as permitted by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
See
OnStar Additional Information
0 446.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment section for
information on stored data and for
deletion instructions.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
ONSTAR 445
updates require a corresponding
service plan. Features vary by region
and model. Features are subject to
change. For more information, see
my.cadillac.com/learn or press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis. With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
vehicle from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
446 ONSTAR
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0440.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
ONSTAR 447
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
.Locate a gas station with an
attendant to pump gas.
.Find a hotel, restaurant, etc., that
meets accessibility needs.
.Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTYmode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for an extended period
of time without an ignition cycle. To
find out the duration of time that
applies for the vehicle, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR. If the vehicle
has not been started for an extended
period of time, OnStar can contact
Roadside Service or a locksmith to
help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CONNECTED SERVICES 451
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/
off, manage settings, and monitor
data consumption, if equipped.
.Locate a dealer and schedule
service.
.Request Roadside Service.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
INDEX 455
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 386
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Charging System Light . . . . . . . . . . . . . 106
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 106
Child Restraints Infants and Young Children . . . . . . . 68
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . . 74
Older Children . . . . . . . . . . . . . . . . . . . . . 67
Securing . . . . . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 359
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 399
Interior Care . . . . . . . . . . . . . . . . . . . . . . 404
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 209
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cluster, Instrument . . . . . . . . . . . . . . 96, 98
Clutch, Hydraulic . . . . . . . . . . . . . . . . . . . 340
Collision Damage Repair . . . . . . . . . . . 438
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Competitive Driving Mode . . . . . . . . . 265 Composite Materials . . . . . . . . . . . . . . . . 237
Compressor Kit, Tire Sealant . . . . . . . 388
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . 450
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 452
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 450
Connections
Connected Services . . . . . . . . . . . . . . . 450
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Control of a Vehicle . . . . . . . . . . . . . . . . 218
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 146
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 26
Coolant Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 103, 104
Engine Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Cooling System . . . . . . . . . . . . . . . . . . . . . 343
Cornering Lamps . . . . . . . . . . . . . . . . . . . 139
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 139
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Coverage Explanations . . . . . . . . . . . . . 171
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 268 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cruise Control, Adaptive . . . . . . . . . . . 270
Cruise Control, Super . . . . . . . . . . . . . . . 279
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Customer Assistance . . . . . . . . . . . . . . . 433 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Text Telephone (TTY) Users . . . . . 433
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 440
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 442
D
Damage Repair, Collision . . . . . . . . . . . 438
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 443
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
Data Recorder
Performance . . . . . . . . . . . . . . . . . . . . . . . 177
Data Recorders, Event . . . . . . . . . . . . . . 442
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 171
Daytime Running Lamps (DRL) . . . 137
Defensive Driving . . . . . . . . . . . . . . . . . . . 217

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
460 INDEX
Mode (cont'd)Driver Control . . . . . . . . . . . . . . . . . . . . . 259
Monitor System, Tire Pressure . . . . . 376
Multi-band Antenna . . . . . . . . . . . . . . . . 154
N
Navigation Connected Services . . . . . . . . . . . . . . . 450
Destination . . . . . . . . . . . . . . . . . . . . . . . . 163
Using the System . . . . . . . . . . . . . . . . . 158
Navigation Symbols . . . . . . . . . . . . . . . . 161
New Vehicle Break-In . . . . . . . . . . . . . . . 236
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Engine Oil Life System . . . . . . . . . . . 338
Pressure Light . . . . . . . . . . . . . . . . . . . . . 114
Older Children, Restraints . . . . . . . . . . . 67
Online Owner Center . . . . . . . . . . . . . . . 434
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
OnStar Additional Information . . . . 446
OnStar Emergency . . . . . . . . . . . . . . . . . . 445
OnStar Overview . . . . . . . . . . . . . . . . . . . . 444
OnStar Security . . . . . . . . . . . . . . . . . . . . . 445 OnStar System . . . . . . . . . . . . . . . . . . . . . . 168
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Overheating, Engine . . . . . . . . . . . . . . . . 347
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Instrument Panel . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . 243
Shifting Out of . . . . . . . . . . . . . . . . . . . . 244
Park Assist . . . . . . . . . . . . . . . . . . . . .296, 298
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 354
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Over Things That Burn . . . . . . . . . . . 244
Parking Assist Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 300
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 296
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Passenger Sensing System . . . . . . . . . . 61
Pedestrian Ahead Indicator . . . . . . . . 111 Perchlorate Materials
Requirements, California . . . . . . . . . 328
Performance Data Recorder (PDR) . . . . . . . . . . . . . . . . . . . . 177
Performance Shifting Light . . . . . . . . 109
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . . . 187
Bluetooth . . . . . . . . . . . . . . . . . . . . 182, 183
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Protection, Battery . . . . . . . . . . . . . . . . 141
Retained Accessory (RAP) . . . . . . . . 243
Seat Adjustment . . . . . . . . . . . . . . . . . . . 37
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Pregnancy, Using Seat Belts . . . . . . . . . 54
Privacy Vehicle Data Recording . . . . . . . . . . 442
Problems with Route Guidance . . . . 170