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396 VEHICLE CARE
Warning (Continued)
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery. Do not let the other end touch
anything until the next step. The
other end of the negative (–) cable
does not go to the dead battery.
It goes to a heavy, unpainted metal
engine part.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for the
discharged battery.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
(Continued)
Caution (Continued)
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled
vehicle may cause damage to the
vehicle. Use proper tire straps to
secure the vehicle to the flatbed
tow truck. Do not strap or hook to
any frame, underbody,
or suspension component not
specified below. Do not move
vehicles with drive axle tires on the
ground. Damage is not covered by
the vehicle warranty.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
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VEHICLE CARE 399
Recreational Vehicle
Towing
Caution
Dolly towing or dinghy towing the
vehicle may cause damage because
of reduced ground clearance.
Always put the vehicle on a flatbed
truck or trailer.
The vehicle was neither designed nor
intended to be towed with any of its
wheels on the ground. If the vehicle
must be towed, see Towing the Vehicle
0 396.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
necessary, and have the locks greased
after using. See Recommended Fluids
and Lubricants 0420.
Washing the Vehicle
To preserve the vehicle finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals. Automatic Car Wash
Caution
Automatic car washes can cause
damage to the vehicle, wheels,
ground effects, and convertible top
(if equipped).
Do not use automatic car washes
due to lack of clearance for the
undercarriage, wide rear tires, and
wheels.
Caution
To avoid damage to a matte paint
finish, do not use an automatic car
wash equipped with brushes or
scrubbers. Only use touchless
automatic car washes.
If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may be
damaged or interfere with the car
wash equipment.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
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VEHICLE CARE 401
Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result in
a hazy white finish or pitting. This
damage would not be covered by
the vehicle warranty.
The bright metal moldings on the
vehicle are aluminum, chrome,
or stainless steel. To prevent damage,
always follow these cleaning
instructions:
.Be sure the molding is cool to the
touch before applying any cleaning
solution.
.Use only approved cleaning
solutions for aluminum, chrome,
or stainless steel. Some cleaners are
highly acidic or contain alkaline
substances and can damage the
moldings.
.Always dilute a concentrated
cleaner according to the
manufacturer’s instructions.
.Do not use cleaners that are not
intended for automotive use.
.Use a nonabrasive wax on the
vehicle after washing to protect and
extend the molding finish.
Carbon Fiber Care
Carbon fiber composite parts can be
washed and waxed like any other
parts. Use a clear or black pigmented
wax. See Composite Materials 0237.
Cleaning Exterior Lamps/Lenses,
Emblems, Decals, and Stripes
Use only lukewarm or cold water, a
soft cloth, and a car washing soap to
clean exterior lamps, lenses, emblems,
decals, and stripes. Follow instructions
under "Washing the Vehicle"
previously in this section.
Lamp covers are made of plastic, and
some have a UV protective coating. Do
not clean or wipe lamp covers when
dry. This can cause scratches to the
surface of the lamp cover.
Do not use any of the following items
on lamp covers:
.Abrasive or caustic agents.
.Washer fluids and other cleaning
agents in higher concentrations
than suggested by the manufacturer.
.Solvents, alcohols, fuels, or other
harsh cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive heat
generated.
Caution
Failure to clean lamps properly can
cause damage to the lamp cover
that would not be covered by the
vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level
and create a non-uniform finish.
Clean low gloss stripes with soap
and water only.
Air Intakes
Clear debris from the air intakes
between the hood and windshield
when washing the vehicle.

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406 VEHICLE CARE
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Use a soft
microfiber cloth dampened with water
to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to(Continued)
Caution (Continued)
dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or
solvents on leather seats. Do not
use cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild (Continued)

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
SERVICE AND MAINTENANCE 411
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km (600 mi). If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km (3,000 mi)
since the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0338.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km
(7,500 mi)
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0380.
.Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0336 and
Engine Oil Life System 0338.
.If equipped, check the air filter
life percentage. If necessary, replace
the engine air filter and reset the
engine air filter life system. See
Engine Air Filter Life System 0340.
If the vehicle is not equipped with
the engine air filter life system,
inspect the engine air cleaner filter.
See Engine Air Cleaner/Filter 0341.
.Check engine coolant level. See
Cooling System 0343.
.Check windshield washer fluid level.
See Washer Fluid 0348.
.Check tire inflation pressures. See
Tire Pressure 0374.
.Inspect tire wear. See Tire Inspection
0 380.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior
Care 0399.
.Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0399.
.Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.

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SERVICE AND MAINTENANCE 417
(6)Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0352.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0355.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0356.
(10) Replace air conditioning
desiccant every seven years.
Special Application
Services
.Severe Commercial Use Vehicles
Only: Lubricate chassis components
every oil change.
.Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care0399.
Additional Maintenance
and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer
perform these services —their trained
dealer technicians know your vehicle
best. Your dealer can also perform a
thorough assessment with a
multi-point inspection to recommend
when your vehicle may need
attention.
The following list is intended to
explain the services and conditions to
look for that may indicate services are
required. Battery
The 12-volt battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a battery
with full cranking power.
.Trained dealer technicians have the
diagnostic equipment to test the
battery and ensure that the
connections and cables are
corrosion-free.
Belts
.Belts may need replacing if they
squeak or show signs of cracking or
splitting.
.Trained dealer technicians have
access to tools and equipment to
inspect the belts and recommend
adjustment or replacement when
necessary.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
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418 SERVICE AND MAINTENANCE
Brakes
Brakes stop the vehicle and are crucial
to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment to
inspect the brakes and recommend
quality parts engineered for the
vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids
and Lubricants 0420 for GM approved
fluids.
.Engine oil and windshield washer
fluid levels should be checked at
every fuel fill.
.Instrument cluster lights may come
on to indicate that fluids may be
low and need to be filled. Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they light
when braking.
.With a multi-point inspection, your
dealer can check the lamps and
note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include steering
wheel vibration, bounce/sway while
braking, longer stopping distance,
or uneven tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect the
shocks and struts for signs of
leaking, blown seals, or damage, and
can advise when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord or
fabric showing through the rubber;
cracks or cuts in the tread or
sidewall; or a bulge or split in
the tire.

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CUSTOMER INFORMATION 433
factory-related vehicle service claims.
The program provides for the review
of the facts involved by an impartial
third party arbiter, and may include
an informal hearing before the arbiter.
The program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the Cadillac Customer Care Centre,
1-888-446-2000, or write to:
General Motors Cadillac Customer
Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Cadillac encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Cadillac, the letter
should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Cadillac Customer Care Centre, Mail
Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.cadillaccanada.ca
1-888-446-2000 (English/French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.