2022 CADILLAC CT4 infotainment

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INFOTAINMENT SYSTEM 163
For more information if the GPS is not
functioning properly, seeProblems
with Route Guidance 0163 and
If the System Needs Service 0164.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due to
one or more of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery
road surfaces such as sand, gravel,
or snow.
.The vehicle is traveling on winding
roads or long, straight roads.
.The vehicle is approaching a tall
building or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by
a vehicle carrier or a ferry.
.The current position calibration is
set incorrectly.
.The vehicle is traveling at high
speed.
.The vehicle changes directions more
than once, or the vehicle is turning
on a turn table in a parking lot.
.The vehicle is entering and/or
exiting a parking lot, garage, or a lot
with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains are installed on the
vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use after
the map data is updated.
.The 12-volt battery has been
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is stopped
and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during
high-speed driving.
.Automatic rerouting might display a
route returning to the set waypoint
if heading for a destination without
passing through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
.Some routes might not be searched.
.The route to the destination might
not be shown if there are new roads,
if roads have recently changed, or if
certain roads are not listed in the
map data. See Maps0154.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
164 INFOTAINMENT SYSTEM
To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
If the System Needs
Service
If the navigation system needs service,
see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a
new or replacement SD card. Features
are subject to change. For more
information on this feature, see
my.cadillac.com/learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. SeeMap
Data Updates 0164.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and weather
applications. This feature can be
started by pressing
gon the steering
wheel or touching
gon the
infotainment display.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands. For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like adjusting
the volume or seeking up or down, are
audio features that are easily
performed by touching one or two
options, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a one-shot command, such as
“Directions to address city, state/province>.”
Do not include
the ZIP code while stating the address
during the command. Another
example of a one-shot Destination
Entry command is, “Directions to
Place of Interest at .” If these
commands do not work, try saying,
“Take me to Place of Interest ”or “Find
address ”and the system will walk you
through by asking additional
questions.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INFOTAINMENT SYSTEM 165
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along with
the system’s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been initialized.
This begins when the ignition is
turned on. Initialization may take a
few moments.1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt
can be interrupted while it is
playing by pressing
gagain.
Once voice recognition is started, both
the infotainment display and
instrument cluster show the selections and visual dialog content. These
displays can be turned on or off in the
Tutorial Mode under
Settings0182.
There are three voice prompt modes
supported:
.Informative verbal prompts: This
type of prompt will provide more
information regarding the supported
actions.
.Short prompts: This type of prompt
will provide simple instructions
about what can be stated.
.Auto informative prompts: This type
of prompt plays during the first few
speech sessions, then automatically
switches to the short prompt after
some experience has been gained
through using the system.
If a command is not spoken, the voice
recognition system says a help
prompt.
Prompts and Infotainment Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
A selection can be made by manually
touching the option, or by speaking
the number for the option to select. Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session may
be completed entirely using voice
commands while some manual
commands may expedite a task. If a
selection is made using a manual
control, the voice recognition dialog
will progress in the same way as if the
selection were made using a voice
command. Once the system completes
the task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated with
the entry desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit ”to
terminate the voice recognition
session and show the display where
voice recognition was initiated.
.Pression the steering wheel
controls to terminate the voice
recognition session and show the
display where voice recognition was
initiated.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
166 INFOTAINMENT SYSTEM
Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those languages,
use direct commands like the
examples shown on the display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated in
sentence form or direct commands
that state the application and
the task.
For best results:
.Listen for the prompt before saying
a command or reply.
.Speak the command naturally, not
too fast, not too slow.
.Use direct commands without a lot
of extra words. For example,“Call
at work,” “Play ”followed by
the artist or song name, or “Tune”
followed by the radio station
number.
.Navigation destinations can be
made in a single command using
keywords. A few examples are: “I
want directions to an address,” “I
need to find a place of interest or
(POI),” or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.” Direct commands might be more
clearly understood by the system. An
example of a direct command would
be
“Call .” Examples of these
direct commands are displayed on
most of the screens while a voice
session is active. If “Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INFOTAINMENT SYSTEM 167
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and
plays the prompt“Please select
manually or touch the Back icon on
the infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was initiated.
The Back Command
Say “Back” or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help ”on any voice recognition
display and the help prompt for the
display is played.Voice Recognition for the Radio
If browsing the audio sources when
voice is touched, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available.
“Switch to AM” :Switch bands to AM
and tune to the last AM radio station.
“Switch to FM” :Switch bands to FM
and tune to the last FM radio station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to FM” :Tune
to the radio station whose frequency
is identified in the command (like
“one oh one point one ”).
“Tune to AM HD” :
Tune to the HD Radio station (if
equipped) whose frequency is
identified in the command. “Tune to FM HD”
:
Tune to the HD Radio station (if
equipped) whose frequency is
identified in the command.
“Tune to FM HD
” :Tune to the
HD Radio station (if equipped) whose
frequency and HD channel are
identified in the command.
“Tune to SXM number>” :Tune to the SiriusXM
radio station whose channel number
is identified in the command.
“Tune to SXM name>” :Tune to the SiriusXM radio
station whose channel name is
identified in the command.
Voice Recognition for Audio
MyMedia
The available voice recognition
commands for [browsing]
MyMedia are:
“Play Artist” :Begin a dialog to enter
a specific artist name.
“Play Artist ” :Begin
playback of a specific artist.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
168 INFOTAINMENT SYSTEM
“Play Album”:Begin a dialog to
enter a specific album name.
“Play Album ” :Begin
playback of a specific album.
“Play Song” :Begin a dialog to enter a
specific song name.
“Play Song ” :Begin
playback of a specific song,
if available.
“Play Genre ”:Begin a dialog to enter
a specific genre.
“Play Genre ” :Begin
playback of a specific genre.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist ” :
Begin playback of a specific playlist.
“Play ” :Play music
from a specific device identified by
name. The device name is the name
displayed on the display when the
device is first selected as an audio
source.
“Play Chapter” :Begin a dialog to
enter a specific name. “Play Chapter ”
:
Begin playback of a specific chapter.
“Play Audiobook” :Begin a dialog to
enter a specific audiobook.
“Play Audiobook name>” :Begin playback of a specific
audiobook.
“Play Episode ”:Begin a dialog to
enter a specific name.
“Play Episode ” :
Begin playback of a specific episode.
“Play Podcast” :Begin a dialog to
enter a specific podcast.
“Play Podcast ” :
Begin playback of a specific podcast.
“My Media” :Begin a dialog to enter
the desired media content.
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into the
vehicle. It may be necessary to handle
large amounts of media content in a
different way than smaller amounts of
media. The system may limit the
options of voice recognition by not allowing selection of files by voice at
the highest level if the number of files
exceeds the maximum limit.
Changes to voice commands due to
media content limits are:
.Files including other individual files
of all media types such as songs,
audiobook chapters, podcast
episodes, and videos.
.Album type folders including types
such as albums and audiobooks.
There are no restrictions if the
number of files and albums is fewer
than 12,000. When the number of files
connected to the system is between
12,000 and 24,000, the content cannot
be accessed directly with one
command like “Play .”
The restriction is that the command
“Play Song” must be spoken first; the
system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album content.
If there are more than 12,000 albums,
but fewer than 24,000, the content
cannot be accessed directly with one
command like, “Play .”

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INFOTAINMENT SYSTEM 169
The command“Play Album”must first
be spoken; the system will then ask
for the album name. The reply would
be to say the name of the album
to play.
Once the number of files has exceeded
approximately 24,000, there is no
support for accessing the songs
directly through voice commands.
There will still be access to the media
content by using commands for
playlists, artists, and genres.
The access commands for playlists,
artists, and genres are prohibited after
the number of this type of media
exceeds 12,000.
The system will provide feedback the
first time voice recognition is initiated
if it has become apparent that any of
these limits are reached during a
device initializing process.
Voice recognition performance will
degrade to some extent based on
many factors when adding large
amounts of data to recognize. If this is
the case, perhaps accessing songs
through playlists or artist name would
work better.Voice Recognition for
Navigation (If Equipped)
“Navigation” :Begin a dialog to enter
specific destination information.
“Navigation Commands ”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance. “Take Me Home
”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
170 INFOTAINMENT SYSTEM
“Voice Keypad”:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete ”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Performance Data
Recorder (PDR)
If equipped, the PDR icon displays on
the Home Page. Important Information
Use of the PDR may be prohibited or
legally restricted in certain countries
and situations. Ensure compliance
with applicable laws and regulations,
including, but not limited to: privacy
laws, laws related to camera
surveillance and recordings, road
traffic and security laws, and laws on
the protection of publicity and
personality rights.
.Do not use the PDR if it causes
distraction.
.Do not rely on camera footage to
steer the vehicle.
.Comply with any notice and
consent requirements before
capturing and/or recording the
voices or images of other persons or
before collecting other
personal data.
.Notify other drivers of your vehicle
of the above rules and require them
to comply.
.General Motors does not accept any
responsibility or liability in
connection with use that is not
permitted.
.Law enforcement authorities may
have the right to seize video
recordings and use them as
evidence of criminal/driving
offenses against you or third
parties.
The PDR records video, audio, and
vehicle data. This data is stored on a
removable SD card in the glove box.
The recorded data is not stored
anywhere else and is only accessible
from the SD card.
To optimize PDR performance, it is
recommended that the SD card is
formatted on a regular basis. Back up
all recordings on the SD card prior to
formatting. Formatting the SD card
will delete all saved recordings.
If a system error code is seen on the
display, such as "System Error Code
####", please check the health of the
SD card. It may need to be
reformatted or replaced. If the issue
persists, please see your dealer.
To begin, insert a FAT32 formatted SD
card, Class 10 required, 8, 16, or 32 GB
recommended, into the glove box SD
card reader.