Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
394 VEHICLE CARE
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to“Car Wash Mode ”
under Automatic Transmission
(Mechanical Shifter) 0242 or
Automatic Transmission (Electronic
Shifter) 0244 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the
vehicle. Refer to Jump Starting -
North America 0390 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.
V-Series Blackwing Only
Due to low ramp angles on the
V-Series Blackwing, use care when
loading the vehicle onto a flatbed carrier. Front spring spacers were
provided for lifting the front
suspension if more clearance is
necessary when towing.
Front Tow Eye
The vehicle is equipped with a tow
eye. Only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is located
under the carpet in the trunk.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
VEHICLE CARE 395
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Rear Tow Eye
If equipped, carefully open the cover
by using the small notch that conceals
the rear tow eye socket. Install the
tow eye into the socket and turn it
until it is fully tightened. When the
tow eye is removed, reinstall the cover
with the notch in the original
position.
Towing the Vehicle
(Mechanical Shifter)
Caution
Incorrectly transporting a disabled
vehicle may cause damage to the
vehicle. Use proper tire straps to
secure the vehicle to the flatbed
tow truck. Do not strap or hook to
any frame, underbody,
or suspension component not
specified below. Do not move
vehicles with drive axle tires on the
ground. Damage is not covered by
the vehicle warranty.
Caution
The vehicle may be equipped with
an electric parking brake and/or a
mechanical transmission range
select shifter. In the event of a loss
of 12-volt battery power, the
electric parking brake cannot be
released, and the vehicle cannot be
shifted to N (Neutral). Tire skates
or dollies must be used under the(Continued)
Caution (Continued)
non-rolling tires to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause
damage not covered by the vehicle
warranty.
Caution
The vehicle may be equipped with a
tow eye. Improper use of the tow
eye may cause damage to the
vehicle and is not covered by the
vehicle warranty. If equipped, use
the tow eye to load the vehicle onto
a flatbed tow truck from a flat road
surface, or to move the vehicle a
very short distance at a walking
pace. The tow eye is not designed
for off-road recovery. The vehicle
must be in N (Neutral) with the
electric parking brake released
when using the tow eye.
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
396 VEHICLE CARE
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the 12-volt battery is dead and/or
electric parking brake is not
released, the vehicle will not move.
Try to jump start the vehicle with a
known good 12-volt battery, shift
the car into N (Neutral), and release
the electric parking brake. Refer to
Jump Starting - North America0390.
.If unsuccessful, the vehicle will not
move. Tire skates or dollies must be
used under the non-rolling tires to
prevent vehicle damage.
Front Tow Eye
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle.
The vehicle is equipped with a tow
eye. Only use the tow eye to pull the
vehicle onto a flatbed car carrier from a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is located
under the carpet in the trunk.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Rear Tow Eye
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
VEHICLE CARE 397
If equipped, carefully open the cover
by using the small notch that conceals
the rear tow eye socket. Install the
tow eye into the socket and turn it
until it is fully tightened. When the
tow eye is removed, reinstall the cover
with the notch in the original
position.
Recreational Vehicle
Towing
Caution
Dolly towing or dinghy towing the
vehicle may cause damage because
of reduced ground clearance.
Always put the vehicle on a flatbed
truck or trailer.
The vehicle was neither designed nor
intended to be towed with any of its
wheels on the ground. If the vehicle
must be towed, see Towing the Vehicle
(Electronic Shifter) 0393 or
Towing the Vehicle (Mechanical Shifter)
0 395.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
necessary, and have the locks greased
after using. See Recommended Fluids
and Lubricants 0417.
Washing the Vehicle
To preserve the vehicle finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
(Continued)
Caution (Continued)
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Automatic Car Wash
Caution
Automatic car washes can cause
damage to the vehicle, wheels,
ground effects, and convertible top
(if equipped).
Do not use automatic car washes
due to lack of clearance for the
undercarriage, wide rear tires, and
wheels.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
408 SERVICE AND MAINTENANCE
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits0228.
.Are driven on reasonable road
surfaces within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (LSY 2.0L L4
Turbo Engine) 0311 or
Recommended Fuel (L3B 2.7L L4
Turbo and LF4 3.6L V6 Twin Turbo
Engines) 0311. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0324.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0331.
Once a Month
.Check the tire inflation pressures.
See Tire Pressure 0370.
.Inspect the tires for wear. See Tire
Inspection 0376.
.Check the windshield washer fluid
level. See Washer Fluid 0343.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km (600 mi ). If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km (3,000 mi)
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
SERVICE AND MAINTENANCE 409
since the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0333.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km
(7,500 mi)
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0376.
.Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0331 and
Engine Oil Life System 0333.
.If equipped, check the air filter
life percentage. If necessary, replace
the engine air filter and reset the
engine air filter life system. See
Engine Air Filter Life System 0335.
If the vehicle is not equipped with
the engine air filter life system,
inspect the engine air cleaner filter.
See Engine Air Cleaner/Filter 0336.
.Check engine coolant level. See
Cooling System 0338.
.Check windshield washer fluid level.
See Washer Fluid 0343.
.Check tire inflation pressures. See
Tire Pressure 0370.
.Inspect tire wear. See Tire Inspection
0 376.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior
Care 0397.
.Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0397.
.Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
.Visually inspect halfshafts and drive
shafts for excessive wear, lubricant
leaks, and/or damage including:
tube dents or cracks, constant
velocity joint or universal joint
looseness, cracked or missing boots,
loose or missing boot clamps, center
bearing excessive looseness, loose or
missing fasteners, and axle seal
leaks.
.Check restraint system components.
See Safety System Check 047.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
416 SERVICE AND MAINTENANCE
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include steering
wheel vibration, bounce/sway while
braking, longer stopping distance,
or uneven tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect the
shocks and struts for signs of
leaking, blown seals, or damage, and
can advise when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord or
fabric showing through the rubber;
cracks or cuts in the tread or
sidewall; or a bulge or split in
the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation at
all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care 0402 and
Exterior Care 0397.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
.Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
.Your dealer has the required
equipment to ensure proper wheel
alignment. Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
.Signs of damage include scratches,
cracks, and chips.
.Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed.
Wiper Blades
Wiper blades need to be cleaned and
kept in good condition to provide a
clear view.
.Signs of wear include streaking,
skipping across the windshield, and
worn or split rubber.
.Trained dealer technicians can
check the wiper blades and replace
them when needed.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
CUSTOMER INFORMATION 433
.Emergency Tow from a Public
Road or Highway:Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and