Page 16 of 464

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
KEYS, DOORS, AND WINDOWS 15
Keyless Access
When the doors are locked and the
remote key is within 1 m (3 ft) of the
driver door handle, press the lock/
unlock button. When unlocking from
the driver door, the first press unlocks
that door; press again within
five seconds to unlock the passenger
door and the trunk. SeeRemote
Keyless Entry (RKE) System Operation
0 7. Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)To access the driver door key lock
cylinder:
1. Pull the door handle (1) to the open position and hold it open
until the cap removal is complete.
2. Insert the mechanical key into the slot (3) on the bottom of the
cap (2) and lift the mechanical key
upward.
3. Move the cap (2) rearward and remove.
4. Insert the mechanical key in the cylinder. 5. Turn the mechanical key clockwise
until it stops.
6. Slowly turn the mechanical key counterclockwise while pulling the
handle to unlatch the door.
7. Repeat steps 5 and 6 if the door does not fully open.
To replace the cap: 1. Pull the door handle (1) to the open position and hold it open
until the cap installation is
complete.
2. Insert the two tabs (6) at the backof the cap between the seal (5) and
the metal base (4).
Page 395 of 464

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
394 VEHICLE CARE
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to“Car Wash Mode ”
under Automatic Transmission
(Mechanical Shifter) 0242 or
Automatic Transmission (Electronic
Shifter) 0244 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the
vehicle. Refer to Jump Starting -
North America 0390 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.
V-Series Blackwing Only
Due to low ramp angles on the
V-Series Blackwing, use care when
loading the vehicle onto a flatbed carrier. Front spring spacers were
provided for lifting the front
suspension if more clearance is
necessary when towing.
Front Tow Eye
The vehicle is equipped with a tow
eye. Only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is located
under the carpet in the trunk.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Page 397 of 464

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
396 VEHICLE CARE
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye.
The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the 12-volt battery is dead and/or
electric parking brake is not
released, the vehicle will not move.
Try to jump start the vehicle with a
known good 12-volt battery, shift
the car into N (Neutral), and release
the electric parking brake. Refer to
Jump Starting - North America0390.
.If unsuccessful, the vehicle will not
move. Tire skates or dollies must be
used under the non-rolling tires to
prevent vehicle damage.
Front Tow Eye
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle.
The vehicle is equipped with a tow
eye. Only use the tow eye to pull the
vehicle onto a flatbed car carrier from a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand. The tow eye is located
under the carpet in the trunk.
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Rear Tow Eye