Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Instruments and Controls . . . . . . . . . . . . . . . 84
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . . . . . . . . . . 130
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 189
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 328
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Customer Information . . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects . . . . . . . . . . . . . . . 353
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Connected Services . . . . . . . . . . . . . . . . . . . . . 361
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes subsequent to the printing of this owner’s
manual, including changes in standard or
optional content.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84783953 B Second Printing©2021 General Motors LLC. All Rights Reserved.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
112 Instruments and Controls
During sporadic driving conditions, the
engine will activate the heated rear window
automatically. In this event, the heated rear
window is indicated as one of the top
consumers, without activation by the driver.
Economy Trend :Shows history of the
Average Fuel Economy from the last 50 km
(30 mi). Each bar represents about 5 km
(3 mi) of driving. During driving the bars will
shift to always reflect the most recent
distance on the right side. Press and hold
the center toggle switch to clear the graph
or press
pto reset through the menu.
ECO Index : Provides feedback on the
efficiency of current driving behavior. The
bar graph shows a value that is based on
current fuel consumption compared to what
is expected from the vehicle with good and
bad driving habits.
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or too
high in your field of view, it may take
you more time to see things you need to
(Continued)
Warning (Continued)
see when it is dark outside. Be sure to
keep the HUD image dim and placed low
in your field of view.
{Warning
.Do not attach any stickers, decals,
or accessories on the Head-Up
Display (HUD).
.Do not attempt to adjust or move the
HUD screen or the mechanical door on
top of the instrument panel by hand.
.Do not place any objects near the
HUD. Objects may obstruct the image
display, and/or interference from the
objects during activation may
influence the operation or could
damage the display.
.Do not put any drinks near the HUD.
If liquid flows into the display, the
unit could be damaged.
.Use caution when opening or closing
the HUD screen to prevent objects
from falling inside the
mechanical door.(Continued)
Warning (Continued)
.Use only a soft cloth to clean the HUD
screen. Do not use any organic
solvents, detergents, or polishing
materials to prevent damage to the
HUD display.
If equipped with HUD, some information
concerning the operation of the vehicle is
projected onto the screen on top of the
instrument panel. The information is
projected through the HUD lens on the
driver side of the instrument panel and
focused out toward the front of the vehicle.
Caution
If you try to use the HUD image as a
parking aid, you may misjudge the
distance and damage your vehicle. Do not
use the HUD image as a parking aid.
The HUD information can be displayed in
various languages. The speedometer reading
and other numerical values can be displayed
in either English or metric units.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Instruments and Controls 113
The language selection is changed through
the radio and the units of measurement is
changed through the instrument cluster. See
Settings0165 and “Options” under
Instrument Cluster 093.
HUD Display
The HUD may display some of the following
vehicle information and vehicle messages or
alerts:
.Speed
.Tachometer
.Audio
.Phone
.Navigation
.Collision Alert
.Adaptive Cruise Control and set speed
.Lane Departure Warning/Lane Keep Assist
.Oil Pressure Low
.Engine Overheated
.Transmission Hot
.Engine Oil Hot
.Press Brake
.Vehicle Ahead
.Auto Stop
.Pedestrian Advisory
.Pedestrian Alert
Some vehicle messages or alerts displayed in
the HUD may be cleared by using the
steering wheel controls. See Vehicle
Messages 0115.
The HUD control is to the left of the
steering wheel.
To adjust the HUD image:
1. Adjust the driver seat.
2. Start the engine.
3. Use the following settings to adjust the HUD.
$:Press or lift to center the HUD image.
The HUD image can only be adjusted up and
down, not side to side.
O: Press up to open/close the screen.
!: Press down to select the display
view. Each press will change the
display view.
Press and hold at least four seconds to view
Open Source Software. And view of Open
Source Software will remain until
!is
pressed and held again at least
four seconds.
D: Lift and hold to brighten the display.
Press and hold to dim the display. Continue
to hold to turn the display off.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
154 Infotainment System
ignition cycles, stopping and starting where
it left off. The updates can be set to
download automatically.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.buick.com/learn.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. SeeMap Data
Updates 0153.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display. However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by touching one or two options,
and are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks.
If your language supports it, try stating a
one-shot command, such as
“Directions to
address
while stating the address during the
command. Another example of a one-shot
Destination Entry command is, “Directions to
Place of Interest at
commands do not work, try saying, “Take
me to Place of Interest” or“Find address”
and the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode under Settings
0 165.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Infotainment System 155
There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to
select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control, the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”
The system responds by requesting more
details. For other POIs, say the name of a
category like “Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination outside of the
current country takes more than one
command. The first command is to tell
the system where the navigation will take
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Infotainment System 165
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
The settings menu may be organized into
three categories.
Select the desired category by touching
System, Apps, or Vehicle.
To access the menus: 1. Touch the Settings icon on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.
System
The menu may contain the following:
Time / Date
Use the following features to set the clock:
.Automatic Time and Date: Touch On to
have the time and date automatically set.
When this feature is off, the time and
date can be manually set.
.Set Time: Touch to manually set the time
using the controls on the infotainment
display.
.Set Date: Touch to manually set the date
using the controls on the infotainment
display.
.Automatic Time Zone: Touch Off or On to
disable or enable automatic update of the
time zone based on vehicle location.
When this feature is on, the time zone
cannot be manually set.
.Select Time Zone: Touch to manually set
the time zone.
Touch a time zone from the list.
.Use 24-hour Format: Touch to specify the
clock format shown.
Touch Off or On.
Language
This will set the display language used on
the infotainment display.
Touch Language and select the appropriate
language.
Phones
Touch to connect to a different cell phone or
mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
This will show connected and available Wi-Fi
networks.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
174 Infotainment System
If you decide to continue service after your
trial, your selected subscription plan will
automatically renew thereafter. You will be
charged at then-current rates. Fees and taxes
apply. Please see the SiriusXM Customer
Agreement at siriusxm.com for complete
terms and how to cancel, which includes
calling SiriusXM at 1-866-635-2349. All fees
and programming are subject to change.
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
Agreement available at www.siriusxm.com.
SiriusXM service is only available in the
48 contiguous United States and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM
Satellite Radio.Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” preceding the channel name.
Channel blocking is available for SiriusXM
Satellite Radio receivers by notifying
SiriusXM:.USA Customers —See www.siriusxm.com
or call 1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call 1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content. Furthermore, the AMBER voice
compression software included in this
product is protected by intellectual property
rights including patent rights, copyrights,
and trade secrets of Digital Voice
Systems, Inc.
General Requirements: 1. A License Agreement from SiriusXM is required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Canadian
Satellite Radio Inc. (operating as SiriusXM
Canada).
TouchSense Technology and TouchSense
System 1000 Series Licensed from
Immersion Corporation. TouchSense System
1000 protected under one or more of the
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending.
Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of Bose
Corporation in the U.S. and other countries.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
OnStar 359
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.