Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
90 Instruments and Controls
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging in the storage bin at the
front of the floor console . The system
operates at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power
output of the system is capable of charging
at a rate up to 3 amp (15 W), as requested
by the compatible smartphone. SeeRadio
Frequency Statement 0353.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, during a Bluetooth phone
call, or when phone projection (e.g. Apple
CarPlay / Android Auto) is active. See
Retained Accessory Power (RAP) 0206. The operating temperature is
−40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.
To charge a compatible smartphone:
1. Confirm the smartphone is capable of wireless charging.
2. Remove all objects from the charging pad. The system may not charge if there
are any objects between the smartphone
and charger.
3. Place the smartphone face up against the rear of the charger.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
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130 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Steering Wheel Controls . . . . . . . . . . . . . . . 132
Using the System . . . . . . . . . . . . . . . . . . . . . . 133
Software Updates . . . . . . . . . . . . . . . . . . . . . . 135
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 135
HD Radio Technology . . . . . . . . . . . . . . . . . . 137
Radio Data System (RDS) . . . . . . . . . . . . . . 137
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 138
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 138
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 139
Audio Players
Avoiding Untrusted Media Devices . . . . 139
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 142
Navigation
Using the Navigation System . . . . . . . . . . 142
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Navigation Symbols . . . . . . . . . . . . . . . . . . . 146
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Global Positioning System (GPS) . . . . . . . 152
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 152
Problems with Route Guidance . . . . . . . . 153If the System Needs Service . . . . . . . . . . . 153
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 153
Database Coverage Explanations . . . . . . . 154
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 154
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 159
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Apple CarPlay and Android Auto . . . . . . . 163
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Trademarks and License Agreements
Trademarks and License Agreements . . . 173
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
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Infotainment System 133
g:For vehicles with Bluetooth or OnStar,
press to interact with those systems.
c: Press to silence the vehicle speakers
only. Press again to turn the sound on. For
vehicles with Bluetooth or OnStar systems,
press to reject an incoming call, or to end a
current call.
e+ : Press + to increase the volume.
e−:Press −to decrease the volume.
- FAV or FAV + : When on a radio source,
press to select the previous or next favorite.
When on a media source, press to select the
previous or next track.
_SRC^: Press to select a source or toggle
to change favorite stations.
Using the System
Infotainment Display Icons
Infotainment display icons show when
available. When a function is unavailable,
the icon may gray out. When a function is
selected, the icon may highlight.
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources are AM, FM, SXM (if equipped), USB,
AUX, and Bluetooth.
Phone
Phone icon to display the Phone main page.
See Bluetooth (Overview) 0159 or
Bluetooth (Pairing and Using a Phone)
0 160.
Nav
If equipped, touch the Nav icon to display
the embedded navigation map. See Using
the Navigation System 0142.
Wi-Fi
If equipped, touch the Users icon to display
the Wi-Fi Hotspot menu.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0165.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay if equipped, after a supported
device is connected. See Apple CarPlay and
Android Auto 0163.
Android Auto
Touch the Android Auto icon to activate
Android Auto if equipped, after a supported
device is connected. See Apple CarPlay and
Android Auto 0163.
OnStar Services
If equipped, touch the OnStar icon to display
the OnStar Services and Account pages.
Climate
If equipped, touch the Climate icon to
display the Climate main page.
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Infotainment System 163
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Ignore on
the infotainment display Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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164 Infotainment System
3. When the phone is first connected toactivate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See
Bluetooth (Overview) 0159 or
Bluetooth (Pairing and Using a Phone)
0 160.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch. Wireless Carplay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4next to the phone to be
disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.buick.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https://support.google.com/
androidauto. For Apple CarPlay support and
to see if your phone is compatible, see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
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Infotainment System 165
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
The settings menu may be organized into
three categories.
Select the desired category by touching
System, Apps, or Vehicle.
To access the menus: 1. Touch the Settings icon on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.
System
The menu may contain the following:
Time / Date
Use the following features to set the clock:
.Automatic Time and Date: Touch On to
have the time and date automatically set.
When this feature is off, the time and
date can be manually set.
.Set Time: Touch to manually set the time
using the controls on the infotainment
display.
.Set Date: Touch to manually set the date
using the controls on the infotainment
display.
.Automatic Time Zone: Touch Off or On to
disable or enable automatic update of the
time zone based on vehicle location.
When this feature is on, the time zone
cannot be manually set.
.Select Time Zone: Touch to manually set
the time zone.
Touch a time zone from the list.
.Use 24-hour Format: Touch to specify the
clock format shown.
Touch Off or On.
Language
This will set the display language used on
the infotainment display.
Touch Language and select the appropriate
language.
Phones
Touch to connect to a different cell phone or
mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
This will show connected and available Wi-Fi
networks.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
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166 Infotainment System
Wi-Fi Hotspot
Touch and the following may display:
.Wi-Fi Services: This allows devices to use
the vehicle hotspot.
Touch the controls on the infotainment
display to disable or enable.
.Wi-Fi Name: Touch to change the vehicle
Wi-Fi name.
.Wi-Fi Password: Touch to change the
vehicle Wi-Fi password.
.Connected Devices: Touch to show
connected devices.
.Share Hotspot Data: Touch Enable to
allow devices to use the vehicle hotspot
and its data, or touch Disable to allow
devices to only use the vehicle hotspot.
Privacy
If equipped, touch and the following may
display:
.Location Services: This setting determines
if data sharing can be used by features
including Wi-Fi, Hotspot, and applications.
Touch Off to disable data services.
Emergency services and phone calls, such
as calls with OnStar Advisors or others,
will not be affected when Off is selected.
.Voice Recognition Sharing: This setting
determines if voice commands can be
shared with a cloud-based voice
recognition system. Touch Off to prevent
the sharing and possible recording of your
voice commands with this system. This
may limit the system’s ability to
understand your voice commands and
may disable some features.
.Types: This setting lists all
Android-defined as dangerous permissions
currently used by the infotainment
system, the number of applications that
have requested this permission, and the
number of applications that are allowed
to use this permission.
.Used By Applications: This setting lists all
applications that are requested or are
using Android-defined as dangerous
permissions. Only requested and active
permissions are shown.
Display
Touch and the following may display:
.Mode: This adjusts the appearance of the
navigation map view and any
downloaded apps optimized for day or
night time conditions. Set to Auto for the
display to automatically adjust based on
bright/dark conditions. Touch Auto, Day, or Night to adjust the
display.
.Calibrate Touchscreen: Touch to calibrate
the infotainment display and follow the
prompts.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display or press any
infotainment control on the center stack
again to turn the display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This feature
adjusts the maximum volume of the
infotainment system when you start your
vehicle. To set the maximum startup
volume, touch the controls on the
infotainment display to increase or
decrease.
.Audible Touch Feedback: This setting
determines if a sound plays when
touching the infotainment display or
radio controls. This feature can be turned
off or on.
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168 Infotainment System
Mobile Hotspot or similar. Availability of
Over-the-Air software updates varies by
vehicle and country. For more information
on this feature, see my.buick.com/learn.
Preferences
Touch the controls on the infotainment
display to disable or enable the download of
new updates in the background.
About
Touch to view the infotainment system
software information.
Running Applications
If equipped, touch to see a complete list of
applications that are currently running on
the infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data: Erases
app data settings, user profiles, and
personal data including mobile
device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have been set
to open when selecting a function. No
application data will be lost.
Touch Clear or Cancel.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact directly
with your mobile device on the infotainment
display. SeeApple CarPlay and Android Auto
0 163.
Touch Off or On.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
0 163.
Touch Off or On.
Apps
Touch and the following may display:
.Update Apps Automatically: This allows
downloaded applications to be updated
automatically. Touch the controls on the infotainment
display to disable or enable.
.About Apps: Touch to view the versions
of the apps software.
Audio
Depending on the current audio source,
different options will be available.
Touch and the following may display:
.Tone Settings: Touch to adjust Equalizer,
Fade/Balance, or Sound Mode. See
“Infotainment System Sound Menu” in
AM-FM Radio 0135.
.Auto Volume: This feature adjusts the
volume based on the vehicle speed.
Touch Off, Low, Medium-Low, Medium,
Medium-High, or High.
.Bose AudioPilot Noise Compensation
Technology (If Equipped): This feature
adjusts the volume based on the noise in
the vehicle and the speed.
Touch Off or On.
.Manage Favorites: Touch to display a list
of Audio, Mobile Devices, and Navigation
favorites.
Favorites can be moved, renamed,
or deleted.