2021 VOLVO XC40 RECHARGE PURE ELECTRIC Warranty and Maintenance Records Information

23
WARRANTY

High Voltage Battery System
The coverage under this warranty is for eight (8)
years or 100,000 miles /160,000 kilometers,
whichever occurs first, from the vehicle’s original
in-service date. The following are some items
covered:
• Battery Energy Control Module(BECM)
• Combined Voltage & Temperature Node
(CVTN)
• Battery Disconnect Unit (BDU)
• High Voltage Battery Module
• Electric Front Axle Drive (EFAD)
• Electric Rear Axle Drive (ERAD)
NOTE
Batteries are subject to natural wear out due
to aging and usage. If the battery capacity is
lower than 70% of original status (according
to specification) at 8 years or 100,000 miles/
160,000 kilometers, whichever occurs first,
the battery will be replaced free of charge. In
some cases a battery module or the complete
battery will be replaced by a reconditioned unit.
In that case the reconditioned unit will have the
same or better capacity as before the problem
occurred.
Limitations and Disclaimers
ALL OF THE WARRANTIES (LIMITED,
U.S. ONLY) IN THIS BOOKLET ARE SUBJECT TO THE FOLLOWING
LIMITATIONS AND DISCLAIMERS:
Volvo’s written warranty is exclusive and in lieu
of all other warranties, whether oral or written,
expressed or implied.
No implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
limited warranty, U.S.; warranty, Canada.
Volvo does not authorize any individual or
corporation to create for it any obligation,
liability or other warranty in connection with this
vehicle.
Volvo shall not be liable for incidental, special,
consequential, or other similar damages arising
out of any breach of this written warranty.
Volvo shall not be liable for any damages caused
by delay in delivery or furnishing of any products
and/or services.
Volvo’s liability, if any, for product(s) furnished
under this warranty shall in no event exceed the
cost of correcting defects in the product(s) as
herein provided and upon the expiration of this
warranty, any such liability shall terminate.NOTE
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state, province to province. Some
states/provinces do not allow limitations on
how long an implied warranty lasts, so the
above limitations may not apply to you. Some
states/provinces do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitations or
exclusions may not apply to you.

24
WARRANTY
Genuine Volvo Replacement Parts and
Accessories, Limited Warranty– U.S./
Warranty–Canada
What Is WarrantedVolvo warrants to the retail purchaser of each new
genuine Volvo replacement part and accessory,
that such part or accessory will be free from
defects in material or workmanship.
During the warranty period, any such defective
part or accessory will be exchanged or repaired at
Volvo’s discretion without charge, but only by an
authorized Volvo retailer.
If, and only if, such part or accessory was originally
installed by an authorized Volvo retailer, the labor
for removal and replacement will also be covered
by this warranty.
NOTE
Parts replaced free of charge under the terms
of another Volvo warranty are not subject to
the warranty coverage of the Genuine Volvo
Replacement Parts and Accessories Limited
Warranty (U.S.), Genuine Volvo Replacement
Parts and Accessories Warranty (Canada).
Those parts will be warranted for 90 days
or the remainder of the original warranty,
whichever is greater.
LimitationsNo implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
warranty.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state, province to province. Some states/
provinces do not allow limitations on how
long an implied warranty lasts, so the above
limitations may not apply to you.
For a complete description, refer to the article
“Limitations and Disclaimers” in this booklet.Warranty Period
Genuine Volvo Accessories
If a Volvo-approved accessory is purchased and
installed by a Volvo retailer as part of your new
vehicle purchase, the warranty period is four
(4) years or 50,000 miles/80,000 kilometers,
whichever occurs first. The warranty period will
start and run concurrently with the New Vehicle
Limited Warranty. If a Volvo-approved accessory is
installed by a Volvo retailer after your new vehicle
purchase, it will be warranted for the balance
of your New Vehicle Limited Warranty period,
or for a period of two (2) years from the date
of installation, whichever is longer. Accessories
purchased but not installed by a Volvo retailer will
be covered for a period of two (2) years from the
date the accessory was originally purchased. Some
genuine Volvo parts/accessories are covered by
their own specific limited warranty for a different
period. For those parts/accessories, the applicable
warranty is supplied at the time of purchase,
including a list of conditions and limitations.

25
WARRANTY
What Is Not Warranted• Labor for removal and replacement of a
defective part or accessory sold, BUT NOT INSTALLED, by an authorized Volvo retailer.
In such cases, the defective part/ component
or accessory will be exchanged, repaired, or
replaced at the discretion of Volvo.
• Parts or accessories not sold, supplied, or
approved by Volvo.
• Failures resulting from improper installation of
parts or accessories, a lack of maintenance or
improper maintenance.
• Damage because of normal wear and tear.
• The loss of vehicle use, loss of time,
inconvenience, or other incidental charges
such as telephone calls, towing, lodging, car
rental, or food, and/or other consequential
damages, except where required by law.
• Failure resulting from misuse, abuse,
negligence, overloading, modifications,
accidents or racing.
Purchaser’s ObligationsWhen requesting warranty repairs on replacement
parts or accessories, the purchaser must present
evidence of purchase (sales ticket or repair order
showing payment to any authorized Volvo retailer
in the United States or Canada), during normal
business hours.
Volvo’s Corrosion Protection, Limited
Warranty–U.S./Warranty–Canada
What Is WarrantedVolvo warrants that your 2021 model year
Volvo’s original painted body sheet metal panels
will remain free from the following conditions
which result from defects in design, material or
workmanship under normal use and operating
conditions (except for those items listed under
“What Is Not Warranted”):
1. Defects to the exterior painted sheet metal
surfaces for a period of one (1) year.
2
2. Perforation of the body sheet metal panels for
a period of twelve (12) years.
LimitationsNo implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
warranty.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state or province to province. Some
states/provinces do not allow limitations on
how long an implied warranty lasts, so the
above limitations may not apply to you. For a complete description, refer to the article
“Limitations and Disclaimers” in this booklet.
Warranty PeriodThe warranty period is for a total of twelve (12)
years. There is no mileage/kilometer limitation.
The warranty begins with the date the vehicle is
sold/delivered to the first retail purchaser or put
into service, whichever occurs first.
Warranty RepairsUnder the terms of this warranty, only an
authorized Volvo retail facility will repair or replace,
at Volvo’s discretion, the affected body sheet
metal panels free of charge. Repairs will be made
within a reasonable period of time, during normal
business hours.
Corrosion Protection WarrantyShould any part of the bodywork of the vehicle
be perforated by rust corrosion, the panel(s)
affectedly the perforation will be repaired or
replaced by any Volvo dealer or workshop
authorized by Volvo, completely free of charge,
regardless of any change in vehicle ownership.
The term “perforation” means hole that penetrates
the bodywork caused by corrosion from the inside
or underside as a result of faulty manufacture or
materials.
2 Volvo does not recommend the use of aftermarket long-life or durable paint protection coatings, some of which may claim to prevent pitting, fading, oxidation, etc. These coatings have not been tested by Volvo for
compatibility with your vehicle’s clear coat. Some of them may cause the clear coat to soften, crack, or cloud. Damage caused by application of aftermarket paint protection coatings will not be covered under your
vehicle’s paint warranty. Use only paint protection products approved by Volvo. Consult your Volvo retailer for additional information.

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WARRANTY
What Is Not Warranted• Driveline, steering, braking or suspension
components, bumpers, wheels, wheel covers,
and mirrors.
• Damage to the body caused by accident,
misuse, abuse, negligence, alteration, fire or
battery acid.
• Damage resulting from stone-chipping,
mechanical damage, scratches, dents,
industrial fall-out, environmental damage
(including, but not limited to, chemicals,
tree sap, other atmospheric conditions, etc.)
hailstones, road hazards, or other acts of
nature, and unrepaired accident damage.
• Improper or substandard repair work.
• Defects or failures resulting from the use of
new parts not sold or approved by Volvo,
or used parts, or the resultant damage to
associated parts or systems.
• Normal aging of paint because of use,
exposure and climate, including oxidation,
fading, etc.
• Damage caused by the application of
aftermarket paint protection coatings.
• Damage created as a result of improper
retreatment of components following repair.
Owner’s ObligationsFailure to make corrections of accident damage,
acts of nature, or to maintain the vehicle
properly, including washing and polishing as
described in the Owner’s Manual, voids this
warranty.
It is your responsibility to retain all maintenance
and repair documentation. To avoid potential
deterioration, your retailer must be notified as
soon as possible of any problems with the painted
surfaces.
NOTE
This warranty can be provided because
in manufacturing the vehicle, Volvo used
processes and materials which are designed to
help resist corrosion.
The application of additional rust proofing
products at the time of new car purchase,
is not recommended by Volvo. If non-Volvo
products were chemically incompatible with
the Volvo factory applied protection, they could
cause problems which would result in voiding
this warranty.
If an accident should occur, you must ensure
that the following conditions are met in order to
maintain coverage under the Corrosion Protection
Warranty:
• repairs are performed to Volvo standards,
• your Volvo retailer will identify the location of a
Volvo Certified Body and Paint Service Center,
• only genuine Volvo new replacement parts are
installed,
• undercoating and/or rust proofing is reapplied
wherever necessary. (See your Volvo retailer
for details on Volvo-approved rust prevention
materials.)

27
WARRANTY

Seat Belts and Supplemental
Restraint Systems, Limited Warranty–
U.S./Warranty–Canada
What Is Warranted
Volvo warrants that repairs required due to
defects in the material or workmanship to the
seat belt system and Supplemental Restraint
System (SRS) installed in your 2021 model year
vehicle will be performed free-of-charge during
the warranty period (except for those items listed
under “What Is Not Warranted”).
LimitationsNo implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
warranty.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state, province to province. Some states/
provinces do not allow limitations on how
long an implied warranty lasts, so the above
limitations may not apply to you.
For a complete description, refer to the article
“Limitations and Disclaimers” in this booklet.
The Warranty PeriodThe warranty period is five (5) years and has no
mileage/kilometer limitation.3 It begins with the
date the vehicle is sold/delivered to the first retail
purchaser or put into service, whichever occurs
first.
What Is Not Warranted• Seat belt system and Supplemental
Restraint System components which show
evidence of damage because of abuse,
misuse, negligence, tampering, or improper
installation.
• Replacement of seat belt system or
Supplemental Restraint System components
after a vehicle has been involved in a collision.
• The loss of vehicle use, loss of time,
inconvenience or other incidental charges,
such as telephone calls, towing, lodging,
car rental, or food, or other consequential
damages except where required by law.
• Repairs required as part of normal
maintenance.
• Replacement of components in accordance
with the maintenance schedule.
Seat Belts: “Something We Believe In”
Seat belts are an integral part of the safety system
engineered into each Volvo.
Despite our strongest recommendations, and
your best intentions, not wearing a seat belt is like
believing “it’ll never happen to me!”
Volvo urges you and all adult occupants of your
car to properly wear seat belts in all seating
positions, and ensure that children are properly
restrained in the rear seats only, using an infant
car seat or booster seat determined by age,
weight and height.
Fact: In every state/province, some type of child
restraint legislation has been passed. Additionally,
most states/provinces have already made it
mandatory for occupants of a car to use seat belts.
So, urging you to “buckle up” is not just our
recommendation – it’s the law! The few seconds
it takes to buckle up may one day allow you to say,
“It’s a good thing I was wearing my seat belt.”
Instructions for proper seat belt usage can be
found in your Owner’s Manual.
3 In the U.S., some states have mandated alternate warranty coverage for seat belts only. Contact your Volvo retailer for details of local requirements.

Volvo Ownership Change Request
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Visit https://www.volvocrs.com/us/footer/
register-your-volvo to register as a Volvo
owner. You will have immediate access to useful
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stay informed and get even more out of your Volvo
experience.
If you don’t have access to the internet, contact
Volvo Customer Care at 1-800-458-1552. Please
be prepared to provide your 17-digit Volvo VIN
(vehicle identification number). Your VIN is located
on the dashboard or can be found on the vehicle
registration card. Ownership changes cannot be
processed without this information. WARRANTY

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NOTES

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NOTES