2021 VOLVO V90 CROSS COUNTRY service reset

2
OWNER'S INFORMATION
Owner's information16
Owner's Manual in the center display 17
Navigate in the Owner's Manual in the center display 18
Owner's manual in mobile devices 20
Volvo Cars support site 21
Using the Owner's Manual 21
The Owner's Manual and the envi-ronment 23
YOUR VOLVO
Contacting Volvo
26
Volvo ID 26
Creating and registering a Volvo ID 27
Drive-E ‒ purer driving pleasure
28
IntelliSafe – driver support and safety 29
Sensus - connection and enter- tainment 30
Software Updates 33
Data recording 33
Terms and Conditions for Services 35
Customer Privacy Policy 35
Important information on acces-sories and extra equipment 36
Accessory installation 37
Connecting equipment to thevehicle's data link connector 37
Technician certification 38
Viewing the Vehicle IdentificationNumber (VIN) 39
Volvo Structural Parts Statement 39
Change of market when importingor relocating 40
Driver distraction 41
SAFETY
Safety44
Safety during pregnancy 45
Occupant safety 45
Reporting safety defects 46
Recall information 47
Whiplash Protection System 48
Seat belts 49
Buckling and unbuckling seat belts 50
Seat belt tensioners 52
Resetting the electric seat belt tensioners 53
Door and seat belt reminders 54
Airbags 55
Driver/passenger side front airbags 56
Occupant weight sensor 59
Side airbags 62
Inflatable curtain 63
Safety mode 64
Starting and moving the vehiclewhen it is in safety mode 65
Child safety 66
Child restraints 68
Infant seats 70
Convertible seats 72
Booster cushions 74
TABLE OF CONTENTS

DISPLAYS AND VOICE CONTROL
138
Resetting user data when the vehicle changes owners
If the vehicle changes owners, all user data and system settings should be reset to fac-tory defaults.
Vehicle settings can be reset at different lev- els. Reset all user data and system settings totheir original factory defaults when the vehiclechanges owner. It is also important to changethe owner of the Volvo On Call service.
Related information
Resetting center display settings (p. 138)
Resetting driver profile settings (p. 143)
Resetting center display settings
All settings made in the center display's Set- tings menu can be reset to default values.
Two types of resetThere are two types of reset in the Settings menu:

Factory Reset- erases all data and files
and resets all settings to factory default.

Reset Personal Settings- erases per-
sonal data and resets personalized set- tings to factory default.
Resetting settingsFollow these instructions to reset the settings.
NOTE
Factory Reset is only possible when the
vehicle is stationary.
1. Tap Settings in the center display's Top
view.
2. Proceed to
SystemFactory Reset.
3. Select the type of reset you would like to do.
> A pop-up window will appear. 4.
Tap
OK to confirm the reset.
For
Reset Personal Settings, confirm
the reset by tapping Reset for the active
profile or Reset for all profiles.
> The selected settings will be reset.
Related information
Center display overview (p. 114)
Changing settings in the center display's Top view (p. 136)
Table of settings in the center display(p. 139)

AUDIO, MEDIA AND INTERNET
* Option/accessory.517
3. Tap
CommunicationVehicle Modem
Internet.
4. Activate/deactivate by tapping to check/ uncheck the
Vehicle modem Internetbox.
5. If a different connection is being used, confirm the connection change.
6. Enter the SIM card's PIN code. > The vehicle will connect to the network.
NOTE
Please note that the SIM card used for Internet connection via P-SIM cannot havethe same telephone number as the SIMcard used in the cellular phone. If the samecard is used for both, phone calls will notbe connected properly to the cellularphone. Use a SIM card with a separatephone number for the Internet connectionor a data card that does not handle phonecalls and can therefore not interfere withphone function.
Related information
Internet-connected vehicle
* (p. 514)
No or poor Internet connection (p. 519)
Vehicle modem settings (p. 517)
Vehicle modem settings Your vehicle is equipped with a modem that can be used to connect the vehicle to theInternet. It is also possible to share this Inter-net connection over Wi-Fi.
1.
Tap Settings in the Top view.
2. Tap
CommunicationVehicle Modem
Internet and select settings:

Vehicle modem Internet - select this to
use the vehicle's modem to connect to the Internet.

Data usage. - tap Reset to reset the
counter for the amount of data received and sent.

Network.
Select carrier - select a service provider
manually or automatically.
Data roaming - if the box is checked, the
vehicle modem will attempt to connect to the Internet when the vehicle is outside itshome network (e.g. if you are in anothercountry). Please note that this could entailadditional charges. Consult with your serv-ice provider for data roaming terms underyour contract.

SIM card PIN.
Change PIN - a maximum of 4 digits can
be entered.
Disable PIN - select whether a PIN code
will be required to access the SIM card.

Send request code - used to e.g. down-
load or check the balance remaining on a prepaid phone card. This function is spe-cific to your service provider.
NOTE
Please note that the SIM card used for Internet connection via P-SIM cannot havethe same telephone number as the SIMcard used in the cellular phone. If the samecard is used for both, phone calls will notbe connected properly to the cellularphone. Use a SIM card with a separatephone number for the Internet connectionor a data card that does not handle phonecalls and can therefore not interfere withphone function.
Related information
Connecting the vehicle to the Internet via vehicle modem (SIM card) (p. 516)
No or poor Internet connection (p. 519)

AUDIO, MEDIA AND INTERNET
* Option/accessory.519
No or poor Internet connection Factors affecting the Internet connection.
The amount of data transmitted depends on the services or apps currently in use in thevehicle. Streaming music, for example,involves the transmission of a large amount ofdata, and this requires a good connection anda strong signal.
Phone to vehicleInternet connection speed may vary depend-ing on the location of the cellular phone in thevehicle. Move the phone closer to the centerdisplay to increase signal strength. Make surethat nothing is between the phone and centerdisplay that could be blocking the signal.
Phone to network operatorThe speed of the mobile network variesdepending on the coverage in the vehicle'scurrent location. Coverage may be poorer ine.g. tunnels, mountainous areas, deep valleysor indoors. Connection speed is also depend-ent on the subscription you have with yourservice provider.
NOTE
If you experience any problems with data traffic, contact your network service pro-vider.
Restarting the phoneIf you experience any Internet connection problems, it may help to restart your phone.
Related information
Internet-connected vehicle
* (p. 514)
Wi-Fi technology and security (p. 520)
Deleting Wi-Fi networks
Networks that are not needed can be deleted.
1. Tap Settings in the Top view.
2. Proceed to
CommunicationWi-FiSaved networks.
3. Tap
Forget to delete the network.
4. Confirm the selection. > The vehicle will no longer connect tothe deleted network.
Deleting all networksAll networks can be deleted at once by per- forming a factory reset. Please note that alluser data and system settings will be restoredto original default factory settings.
Related information
Internet-connected vehicle
* (p. 514)
No or poor Internet connection (p. 519)
Resetting center display settings (p. 138)
Connecting the vehicle to the Internet viaa phone (Wi-Fi) (p. 515)

AUDIO, MEDIA AND INTERNET
* Option/accessory.
520
Wi-Fi technology and security
Networks must meet certain criteria in order for the vehicle to connect.
It is possible to connect to the following types of networks:
Frequency - 2.4 or 5 GHz 25
.
Standards - 802.11 a/b/g/n.
Security type - WPA2-AES-CCMP.
The vehicle's Wi-Fi system is designed to han- dle Wi-Fi devices inside the vehicle. Performance may be impaired if multiple devi- ces are using a frequency at the same time.
Related information
Internet-connected vehicle
* (p. 514)
Terms of use and data sharing The first time certain services and apps are started, a pop-up window with the heading
Terms and conditions and Data sharingmay open.The aim is to inform the user about Volvo's terms of use and data sharing policy. Byaccepting data sharing, the user accepts thatcertain information will be sent from the vehi-cle. This is required for certain services andapps to work with full functionality. The data sharing function for connected servi- ces and apps is disabled by default 26
. For cer-
tain connected services and apps in the vehi- cle to work, data sharing must be activated.Data sharing can be set from the center dis-play's settings menu or when the services orapps are started in the center display.
Privacy and data sharingThe software update that became available inNovember 2017 introduced privacy and datasharing settings for connected services anddownloaded apps. These settings can be found under
Privacy and data in the settings
menu in the vehicle's center display. There, you can choose which connected servi- ces will be allowed to share data. Data sharingfor downloaded apps can also be disabled there. Note that services and apps cannot beused as intended if data sharing is disabled. After a factory reset or e.g. a workshop visit or a software update, your data sharing preferen-ces may be reset to default settings. You willthen need to reactivate data sharing for con-nected services and downloaded apps.
NOTE
Settings for privacy and data sharing are unique for each driver profile.
Related information

Activating and deactivating data sharing (p. 521)
25
Selecting a frequency is not possible on all markets.
26 Does not apply to Volvo On Call.

AUDIO, MEDIA AND INTERNET
}}
521
Activating and deactivating data sharingData sharing for relevant services and apps can be set via the Settings menu in the centerdisplay.
1. Tap Settings in the center display's Top
view.
2. Tap
SystemPrivacy and data.
3. Select to activate or deactivate data shar- ing for individual services and all apps.
If data sharing for a connected service or downloaded apps is not activated, this can bedone when they are started in the center dis-play. If this is the first time that a service isstarted, or e.g. after a factory reset or certainsoftware updates, Volvo's terms and condi-tions for connected services must be accep-ted. Note that data sharing will then also beactivated for other services or apps that shar-ing has already been accepted for.
NOTE
After visiting a Volvo workshop, you may need to reactivate data sharing so that ser-vices and apps will work again.
Related information
Terms of use and data sharing (p. 520)
Data sharing for services
If you haven't activated data sharing for a connected service or for downloaded apps,you can do this when you start them in yourcenter display. The first time that you start aservice, or e.g. after a factory reset or certainsoftware updates, you will also need toaccept Volvo's terms and conditions for con-nected services.Enabling data sharing when starting a service
1. Select the function or service you want to activate.
> If this is the first time you are using theservice or after e.g. a factory reset or certain software updates, you will firstneed to accept Volvo's terms and con-ditions for connected services in orderto continue.

MAINTENANCE AND SERVICE
601
WARNING
If the starter battery is disconnected, the function for automatic opening and closingmust be reset to function correctly. A resetis required in order for the pinch protectionto work.
CAUTION
On certain models, the battery is secured with a tensioning strap. Make sure that thetensioning strap is always securely tight-ened.
Specifications for starter battery
Battery type H7 AGMH8 AGM
Voltage (V) 12 12
Cold start capacity A
- CCA B
(A) 800
850
Dimensions, L×W×H 315×175×190 mm (12.4×6.9×7.5 inches) 353×175×190 mm (13.9×6.9×7.5 inches)
Capacity (Ah) 80 95
A
According to EN standard.
B Cold Cranking Amperes.
Volvo recommends that batteries are replaced by an authorized Volvo workshop.
CAUTION
If replacing the battery, make sure you replace it with a battery of the same size,cold start capacity and type as the originalbattery (see the decal on the battery).
Related information
Battery symbols (p. 604)
Support battery (p. 602)
Jump starting using another battery (p. 444)
Reset procedure for pinch protection(p. 173)
Battery recycling (p. 604)

INDEX
674Roll-over protection 279
Roll Stability Control 279
Roof load, max. weight 655
Run-off Mitigation 346
S
Safety 44
pregnancy 45
Safety belt, see Seat belt 49
Safety defects, reporting 46
Safety mode 64 starting/moving 65
Sealing compound 556
Seat, see Seats 190
Seat belt reminder 54
Seat belts 49 Automatic locking retractor/Emer-
gency locking retractor 68
buckling/unbuckling 50
pregnancy 45
seat belt reminder 54
seat belt tensioner 52
securing child restraint systems 70, 72, 74
Seat belt tensioner 52
resetting 53
Seats heating 220, 221
manual front seat 190
power front seats 191
store position 192, 193
ventilation 223
whiplash protection 48
Security code 273 Sensors air quality 211
Camera unit 390
climate 207
Radar unit 387
Sensus connection and entertainment 30
Sensus Navigation Road Sign Information 288
Service position 645
Service program 582settings Categories 139
contextual 137
resetting 138
Shiftlock 417 deactivate 417
Side airbag 62Side Impact Protection System 62, 63
SIM card 517SIPS (Side Impact Protection Sys-
tem) 62, 63 Sirius Satellite radio Travel link 478
SiriusXM ® Satellite radio
traffic information 474, 475, 477
Ski hatch 573
Slippery conditions 436, 437
Slippery road conditions 437
Snow chains 555
Software updates 33
Sound experience 463
Sound settings 462, 505 phone 506
playing media 484, 485
text message 505
Spare tire 552 handling 553
Speed camera information 288 activating/deactivating 289
Speed symbols, tires 538
Spin control 279