2021 VOLKSWAGEN UP! while driving

After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobilizer
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobilizer helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. It automatically deactivates the immobilizer when the vehicle key is
inserted into the ignition lock.
The electronic immobilizer is automatically activated when the vehicle key is removed from the
ignition lock.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show
. The vehicle cannot be used if this occurs. Remove the non-authorised vehicle key from
the ignition lock and used an authorised vehicle key.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Changing gear
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamp
⇒ Pedals
⇒ Manual gearbox: selecting a gear
⇒ Automated manual gearbox: selecting a gear
⇒ Changing gear with Tiptronic
⇒ Driving with an automated manual gearbox
⇒ Fault in the automated manual gearbox
⇒ Gear-change indicator (manual gearbox)
The following will occur if reverse gear is selected and the ignition is
switched on:
•The reverse light comes on.
•The rear window wiper will move once when the windscreen wipers are switched on.
•The ParkPilot may switch on.
Additional information and warnings:
•Overview of the centre console ⇒ Overview of the centre console
•Instruments ⇒ Instruments
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Pull-away assist systems ⇒ Pull-away assist systems
•ParkPilot ⇒ ParkPilot
•Engine management system and exhaust purification system ⇒ Engine management system
and exhaust purification system
Never switch off the engine while the vehicle is in motion. This can lead to a loss of vehicle
control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required on
the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will be
required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you will
no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine could overheat when it
is switched off. In order to avoid damage to the engine, allow the engine to run in neutral for
approximately 2 minutes before switching it off.
NOTICE

Fig. 96 Gear shift pattern of a 5-speed manual gearbox
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The positions of the individual driving gears are shown on the gearshift lever ⇒ Fig. 96.
•Fully depress and hold the clutch pedal.
•Move the gear lever to the required position ⇒.
•Release the clutch to engage.
In models for certain countries the clutch pedal will have to be depressed fully in order to start the
engine.
Selecting reverse gear
•Reverse gear should only be selected when the vehicle is stationary.
•Fully depress and hold the clutch pedal ⇒.
•Shift the gear lever to the neutral position.
•Push the gearshift lever fully to the right and then back into the reverse gear position
⇒ Fig. 96Ⓡ.
•Release the clutch to engage.
Shifting down
You should always select the next immediate gear when shifting down a gear whilst the vehicle is in
motion. The engine revs should not be too high when doing this ⇒. Damage to the clutch and
the gearbox could occur if at high speeds or high engine revs one or more gears are skipped when
shifting down gear, even if the clutch is not released when doing this ⇒.
Automated manual gearbox: selecting a gear
When the engine is running, the vehicle will start to move as soon as a gear is engaged and
the clutch released. This also applies when the handbrake is on.
•Never engage reverse gear while the vehicle is in motion.
WARNING
Shifting gears incorrectly to a lower gear can lead to a loss of control of the vehicle, which can
cause accidents and serious injuries.
WARNING
Serious damage to the clutch and gearbox can occur if the gear stick on the manual gearbox
is shifted to too low a gear when travelling at high speeds or at high revs. This also applies if
the clutch remains depressed and the gears do not engage.
NOTICE
Please note the following to help avoid damage and premature wear:
•Do not rest your hand on the gear lever when driving. The pressure from your hand is
passed onto the selector forks in the gearbox.
•Ensure that the vehicle has come to a full stop before engaging reverse gear.
•Always fully depress the clutch pedal when changing gear.
•Do not hold the vehicle by riding the clutch on a slope with the engine running.
NOTICE

Fig. 97 Selector lever for the automated manual gearbox
Fig. 98 Gear shift pattern for the automated manual gearbox
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To move the selector lever out of position N to position D or R, first depress and hold the brake
pedal.
The current gearbox position or the selected gear will be shown in the instrument cluster display if
the ignition is switched on.
Selector
lever
position
DesignationMeaning ⇒
Reverse gearReverse gear is selected.
May only be selected when the vehicle is stationary.
Neutral
The gearbox is in the neutral position. No force is transmitted
to the wheels and the braking effect of the engine is not
available.
Standard forward
driving position
All forward gears are shifted up and down automatically. The
timing of the gear shift is determined by the engine load, your
individual driving style and the speed of the vehicle.
Tiptronic position
for forward travel
(manual shift
programme)
All forward gears can be shifted up and down manually
⇒ Changing gear with Tiptronic. This remains the case until
the system does not perform or prevents a gear change due to
the current driving situation.
If the lever is moved accidentally to N when driving, take your foot off the accelerator. Wait
for the engine revs in the neutral position before selecting a position again.
Changing gear with Tiptronic
Engaging an incorrect selector lever position can cause you to lose control of the vehicle,
which can lead to accidents and serious injuries.
•Never depress the accelerator pedal when selecting a position.
•When the engine is running and a position has been selected, the vehicle starts moving as
soon as the accelerator is depressed.
•Never select the reverse gear while the vehicle is in motion.
WARNING
Unintentional vehicle movements can cause serious injury.
•The driver must never leave the driver seat when the engine is running and a position has
been selected. If you have to leave the vehicle while the engine is running, always firmly
apply the handbrake and move the selector lever to position N.
•Never select position R when the vehicle is in motion.
•Never leave the vehicle if the handbrake is not on. While the is engine running the vehicle
will roll downhill, irrespective of the position selected.
WARNING

Fault in the automated manual gearbox
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Emergency programme
There may be a fault in the system if warning and indicator lamps for the automated manual
gearbox light up in the vehicle cluster ⇒ Warning and indicator lamp. When certain faults occur, the
automated manual gearbox runs in an emergency programme. The vehicle can still be driven in the
emergency programme, but only at reduced speed and not in all gears.
With an automated manual gearbox it may then be the case that the vehicle can no longer be
driven in all gears.
In all cases the automated manual gearbox should be checked by a qualified workshop
immediately.
Overheating in the automated manual gearbox
The automated manual gearbox can overheat, for example if the vehicle regularly pulls off from the
starting position or in stop-and-go traffic. Overheating is indicated by a warning lamp displayed
in the instrument cluster. An acoustic warning may also be heard. Stop the vehicle and allow the
gearbox to cool down ⇒.
The vehicle does not move forwards or backwards even though a position
has been selected
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly. Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.
Gear-change indicator (manual gearbox)
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In some vehicles, the instrument cluster will show which gear should be selected while the vehicle
is in motion to reduce fuel consumption.
DisplayMeaning
The current gear is optimal.
A higher gear is recommended.
A lower gear is recommended.
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This
can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
•Always adjust your driving style in accordance with the flow of traffic.
•The kickdown function or fast acceleration should only be used if the visibility, weather,
road and traffic conditions permit.
•You should never endanger other road users through the acceleration of your vehicle or
through your driving style.
WARNING
If you stop the vehicle on an incline, do not attempt to stop it from rolling back by depressing
the accelerator while a position is still selected. The automated manual gearbox could
overheat and be damaged.
NOTICE
•If the display indicates that the gearbox is overheating for the first time, the vehicle will
have to be parked safely or driven faster than 20 km/h (12 mph).
•If the lamp signal and acoustic warning are repeated approximately every 10 seconds, the
vehicle must immediately be parked safely and the engine switched off. Allow the gearbox
to cool down.
•In order to prevent damage to the gearbox, you should not drive on until the lamp goes out.
You should not pull away or drive the vehicle at very low speeds while the gearbox is
overheated.
NOTICE

Lit upPossible cause ⇒Solution
In conjunction with warning lamp :
ABS and EBV not functioning.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
Brake pedal not depressed.To select a position, press the brake pedal.
FlashesPossible causeSolution
ESC/TCS is taking corrective action.Remove foot from accelerator pedal. Adapt
driving style to suit road conditions.
Traction Control active.
Remove foot from accelerator pedal. Adapt
driving style to suit road conditions
⇒ Traction Control System (TCS) or
Traction Control (TC).
Flashing: vehicle with an automated
manual gearbox is not secured from
rolling away.
Apply the handbrake.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Handbrake
Fig. 100 Handbrake between the front seats
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Applying the handbrake
•Pull the handbrake lever up firmly with the locking button ⇒ Fig. 100 (arrow) pressed.
•The handbrake is applied when the indicator lamp lights up in the instrument cluster
⇒ Warning and indicator lamps.
Releasing the handbrake
•Lift the handbrake lever up slightly and press the lock button ⇒ Fig. 100 (arrow).
•Guide the handbrake lever down whilst the lock button is pressed.
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Driving with poor brakes can result in accidents and serious injuries.
•If the brake warning lamp does not go out, or if it lights up when driving, the brake
fluid level in the reservoir is too low or there is a fault in the brake system. Stop the vehicle
immediately and seek expert assistance ⇒ Brake fluid.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the ABS may have failed. This can cause the rear wheels to lock quickly
when you brake. Locked rear wheels can lead to a loss of control of the vehicle. If
possible, reduce your speed and drive carefully at low speed to the nearest qualified
workshop in order to have the brake system tested. Avoid sudden braking and driving
manoeuvres on the way.
•The ABS is not functioning correctly if the ABS indicator lamp does not go out or
comes on while the vehicle is in motion. The vehicle can be stopped using the normal
brakes only (without ABS). The protection provided by ABS is no longer available.
Proceed to a qualified workshop as soon as possible.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

to assist every time that there is a sudden change in the road surface quality. If a section of dry
road is suddenly covered with water, mud or snow, ESC will not be able to assist in the same
manner as on a dry road. If the vehicle aquaplanes (drives on a layer of water rather than on the
road surface), ESC will not be able to assist in steering the vehicle as the contact to the road
surface has been interrupted and it is therefore no longer possible to steer or brake the vehicle.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions. ESC
cannot defy the laws of motion, improve the available power output, or keep the vehicle on the road
if insufficient care and attention on the part of the driver causes the vehicle to leave the road.
Instead, ESC increases the possibility of keeping the vehicle under control and, in extreme on-road
driving situations, it assesses the driver’s steering input and helps the vehicle to continue in the
required direction. If the vehicle is driving at a speed that leads it to leave the road before the ESC
can provide any kind of support, the ESC will be unable to provide any assistance.
The ABS, BAS, TCS and EDL systems are integrated into the ESC. The ESC is always on.
Anti-lock brake system (ABS)
The ABS prevents the wheels from locking when the brakes are applied up until the point where the
vehicle is nearly stationary and assists the driver in steering the vehicle and keeping it under
control. This means that the vehicle is less likely to spin, even when the brakes are depressed fully:
•Depress and hold the brake pedal with force. Do not take your foot off the brake pedal or
reduce the force on the brake pedal!
•Do not pump the brake pedal or reduce the pressure on the brake pedal!
•Steer the vehicle while the brake pedal is fully depressed.
•The ABS will switch off when the brake pedal is released or if the pressure on the brake pedal is
reduced.
If the ABS is taking corrective action, there is a pulsing movement in the brake pedal and some
noise. However, ABS will not necessarily guarantee shorter braking distances in all conditions. The
braking distance could even be longer when braking on gravel or on fresh snow covering an icy or
slippery surface.
Electronic brake pressure distribution system (EBD)
Every vehicle's centre of gravity moves forwards whenever the brake is operated. This means that
the rear wheels are in danger of locking due to the lower traction. The electronic brake pressure
distribution system controls the brake pressure for the rear wheels and thereby ensures the
optimum distribution of brake pressure between the front and rear axles. Under normal conditions,
the system will prevent the rear from breaking away if too much brake pressure if applied to the rear
wheels. The electronic brake pressure distribution system is included in the ABS' scope of
functions.
Brake Assist system (BAS)
The brake assist system can help to reduce the braking distance. The brake assist system
reinforces brake pressure hydraulically when the driver depresses the brake pedal quickly in an
emergency situation. As a result, full braking power is made accessible very quickly, brake pressure
is increased and the braking distance reduced. In this way, the ABS is activated more quickly and
more effectively.
Do not reduce the pressure on the brake pedal. The brake assist system will switch off the
hydraulic brake servo automatically when the brake pedal is released or if the pressure on the
brake pedal is reduced.
Traction Control System (TCS) or Traction Control (TC)
The TCS or TC reduces the engine output if wheelspin occurs and adapts the output to suit road
surface conditions. TCS or TC helps the car to start moving, accelerate and climb gradients in
unfavourable road conditions.
Electronic differential lock (EDL)
The EDL is available for normal driving on straight roads. EDL brakes the wheel that has lost
traction and distributes the driving force to the other drive wheel. To prevent the disc brake of the
braked wheel from overheating, the EDL cuts out automatically if subjected to excessive loads. The
EDL will switch on again automatically when the brake has cooled down.

•The cooling function of the air conditioning system: if the air conditioning system is set to a very
high or low temperature it will require a lot of energy, which is generated by the engine.
Therefore the temperature setting in the vehicle should not vary too much from the outside
temperature. It may be a good idea to air the vehicle before setting off and then to travel a short
distance with the windows open. The air conditioning system should then be switched on once
the windows have been closed.
•Keep the windows closed when driving at high speeds. Having the windows open increases fuel
consumption.
•Switch the seat heating off as soon as it has served its purpose.
•Switch the rear window heating off as soon as the window has defogged and is clear of ice.
Other factors that increase fuel consumption (examples):
•Fault in engine management.
•Driving in hilly regions.
Driving in a fuel-efficient manner
Fig. 102 Fuel consumption in litres per 100 km at two different outside temperatures
First read and observe the introductoryinformation and safety warnings⇒
Introduction
By adopting an economical driving style and anticipating the traffic situation ahead, you can easily
reduce fuel consumption by 10-15 %.
Cars use most fuel when accelerating. If you think ahead when driving, you will need to brake less
and thus accelerate less. Wherever possible, let the car roll slowly to a stop, for instance when you
can see that the next traffic lights are red.
Avoid short journeys
Directly after a cold start, the engine has a very high fuel consumption. The engine reaches its
working temperature after a few kilometres, when fuel consumption will return to a normal level.
The engine and catalytic converter need to reach their proper working temperature in order to
minimise fuel consumption and emissions. The outside temperature is a key factor.
The different rates of fuel consumption for the same distance at both +20°C (+68°F) and at -
10°C (+14°F) are shown in ⇒ Fig. 102.
Therefore, avoid making too many short journeys and car share whenever possible.
Under the same conditions, the vehicle will use more fuel in winter than in summer.
Not only is it illegal in some countries to warm up the cold engine by running it while the vehicle is
stationary, it is also technically unnecessary and a waste of fuel.
Adjust the tyre pressure
The correct tyre pressure reduces rolling resistance and therefore also fuel consumption.
Ensure that any new tyres purchased have optimum rolling resistance.
Using low viscosity engine oils
Fully synthetic low viscosity engine oils reduce fuel consumption. Low viscosity engine oils
decrease frictional resistance in the engine and spread better and more quickly, especially for cold
starts. They are especially effective in vehicles that make a lot of short journeys.
Always ensure that the engine oil level is correct and that you keep to the service intervals (oil
change intervals).
When buying engine oil, always ensure that it complies with engine oil norms and has been
approved by Volkswagen.

Avoid unnecessary loads
The lighter the vehicle, the more economical and environmentally-friendly it is. An extra weight of
100 kg can increase fuel consumption by up to 0.3 l/100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and
accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equipment and luggage carriers that are not in use,
especially if you are going to be driving at high speeds.
Steering
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamps
⇒ Information on steering
Depending on its equipment level the vehicle may have power steering.
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
Additional information and warnings:
•Starting and stopping the engine ⇒ Starting and stopping the engine
•Battery ⇒ Vehicle battery
•Tow-starting and towing ⇒ Tow-starting and towing
Warning and indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible causeSolution
The electromechanical steering is faulty
or not working.
The steering should be checked by a
qualified workshop as soon as possible.
Electromechanical steering function
reduced.
The steering should be checked by a
qualified workshop as soon as possible.
If the yellow warning lamp remains off after
the ignition has been restarted and you have
driven a short distance, you do not need to
consult a qualified workshop.
The vehicle battery has been
disconnected and reconnected.
Drive a short distance at a speed of
15 – 20 km/h (9 – 12 mph).
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out soon afterwards.
If the power steering is not working, the steering wheel is difficult to turn, which makes it
difficult to steer the vehicle.
•The power steering only functions when the engine is running.
•Never allow the vehicle to roll if the engine is switched off.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer the vehicle.
WARNING