2021 VOLKSWAGEN UP! gearbox

You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type
approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen has approved the vehicle for use with two-way radios subject to the following
conditions:
•Correct installation of external aerial.
•A maximum transmitting power of 10 watts.
An external aerial is needed to give the equipment its optimal range.
Check first with a qualified workshop if you wish to use a two-way radio with a transmitting power of
over 10 watts. A qualified workshop is familiar with the technical options for retrofitting. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Please observe legislation and the instructions and information given in the operating manuals for
radio equipment.
Information stored in the control units
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Your vehicle is factory fitted with electronic control units which are responsible for engine and
gearbox management. The control units also monitor the function of the exhaust system and the
airbags.
These electronic control units continuously evaluate data relevant to the vehicle while the vehicle is
being driven. Only these data will be stored if there are any faults recorded or any deviations from
the specified values. This is generally displayed by the indicator lamps on the instrument cluster.
Special units are required to read and evaluate data stored in the control units.
These data are stored so that specialist workshops can diagnose and solve problems. The
following data may have been stored:
•Engine and gearbox-relevant data.
•Speed.
•Direction of travel.
•Braking power.
•Seat belt monitor.
The control units never record conversations that take place in the vehicle. It is neither possible nor
permitted to use the stored data to create movement profiles.
When the vehicle is being used, situations may arise in which the stored data (alone or in
conjunction with other information such as accident reports, vehicle damage, witness statements
etc.) can become assignable to a particular person, in which case it may be necessary to consult an
expert and use the expert's information.
In vehicles with an emergency call function via a mobile telephone or other units, the current
location can be transmitted. In the event of an accident in which the control units register that an
airbag has been triggered, the system can automatically send out a signal. This depends on your
service provider. Transmission is possible only in areas with a sufficiently strong mobile telephone
signal.
Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an
emergency, allow certain vehicle data to be transmitted from the vehicle.
If radio equipment is not secured or not properly secured in the vehicle, it could be flung
though the interior during a sudden driving or braking manoeuvre, or in the event of an
accident. This can cause injuries.
•While the vehicle is in motion, always secure two-way radios properly outside the airbag
deployment zones or stow them away safely.
WARNING
If two-way radios that are not connected to an external aerial are used, electromagnetic
radiation in the vehicle could exceed limit values and thus be a health hazard for drivers and
other vehicle occupants. This also applies to external aerials that have not been correctly
installed.
•Two-way radios should only be used in the vehicle if an external aerial is properly
connected.
CAUTION

There are many precautions that have to be followed when lifting a vehicle on a workshop hoist or
floor jack. Do not try to lift a vehicle on a lifting platform or vehicle jack unless you have the training,
knowledge and experience to be able to do so safely.
Using the jack to lift the vehicle ⇒ Changing a wheel.
Consumer information
 Introduction
This chapter contains information on the followingsubjects:
⇒ Information stickers and plates
⇒ Using the vehicle in other countries and continents
⇒ Radio reception and aerials
⇒ Volkswagen repair information
⇒ Declaration of conformity
⇒ Declaration of conformity for wheels and tyres
⇒ Recycling and scrapping end-of-life vehicles
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Pull-away assist systems ⇒ Pull-away assist systems
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
•⇒BookletService schedule,
Lifting your vehicle incorrectly with a lifting platform or vehicle jack can cause accidents and
serious personal injury:
•Always read and heed the operating instructions from the lifting platform or vehicle jack
manufacturer and any legal regulations before lifting the vehicle.
•All occupants should leave the vehicle before it is lifted.
•The vehicle should only be lifted at the points indicated in the illustrations ⇒ Fig. 137 and
⇒ Fig. 138. If the vehicle is not lifted at the points shown, it could fall off the lifting platform
when work is carried out, e.g. when the engine or gearbox is removed.
•The vehicle jacking points must be placed on the centre of the vehicle lift support surfaces,
with as much surface contact between the vehicle and the support surfaces as possible.
•Never start the engine when the vehicle is raised. The vibration of the engine could cause
the vehicle to fall off the lifting point.
•If work has to be carried out underneath the lifted vehicle, secure the vehicle with suitable
jack stands with a sufficient load-bearing capacity.
•Never climb up the lifting platform.
•Always ensure that the vehicle is not heavier than the lifting capacity of the lifting platform.
WARNING
•Never lift the vehicle by the engine oil sump, the gearbox or the front or rear axle.
•To prevent damage to the underside of the vehicle when lifting, rubber pads must be used.
Ensure that the lifting platform arms are able to move freely.
•The lifting platform arms must not be allowed to come into contact with the sills or any
other part of the vehicle.
NOTICE
Handling the vehicle incorrectly will increase the risk of accident and injuries.
•Comply with legal regulations.
•Observe the owner's manual.
WARNING
Handling the vehicle incorrectly could lead to the vehicle becoming damaged.
•Comply with legal regulations.
•Carry out service jobs in accordance with the service schedule.
•Observe the owner's manual.
NOTICE

In the event of a flat tyre, park your vehicle on a firm and level surface at a safe distance
from the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
With an automated manual gearbox, move the selector lever to D or R with the ignition on
Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.
behind the safety barrier.
Chock the wheel opposite the wheel being worked on with a stone or a similar object.
Remove any items of luggage in the luggage compartment.
Remove the spare wheel or temporary spare wheel and vehicle toolkit from the luggage
compartment.
Remove the hubcaps Hubcaps.
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel
should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. Seek expert assistance if both tyres on one side of the
vehicle, both tyres on one axle, or all tyres are damaged.
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the
necessary steps and safety procedures and you have access to all the correct tools. Seek expert
assistance if this is not the case.
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Vehicle key set ⇒ Vehicle key set
•Wheels and tyres ⇒ Wheels and tyres
•In an emergency ⇒ In an emergency
•Vehicle toolkit ⇒ Vehicle toolkit
•Hubcaps ⇒ Hubcaps
Preparation for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for changing
the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road. Please
note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from your
area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•The ground should be firm and level. If necessary use a large, strong board or similar
support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, firmly apply the handbrake and move the selector lever to D
or R with the ignition switched on, or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
WARNING

Find a firm and level surface suitable for lifting the vehicle.
Stop the engine, select a gear on a manual gearbox or with an automated manual
gearbox, move the selector lever to D or R with the ignition switched onChanging gear
then apply the handbrake firmly Braking, stopping and parking.
Chock the wheel diagonally opposite using the collapsible chocks or other suitable objects.
Loosen the wheel bolts on the wheel that is being changed Wheel bolts.
Find the jacking point under the vehicle which is closest to the wheel that is being
changed.
Raise the vehicle jack until it just fits under the jacking point of the vehicle.
Ensure that the foot of the jack is resting securely on the ground with its whole surface and
that the foot of the jack is positioned precisely, i.e. vertically beneath the point of
application .
Position the vehicle jack. At the same time, continue to crank the claw up until it is in
position around the vertical rib underneath the vehicle .
Lifting the vehicle with the jack
Fig. 154 Jacking points for the vehicle jack (mirrored on the right-hand side of the vehicle)
Fig. 155 Vehicle jack at the rear left-hand side of the vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The jack may be applied only at the jacking points shown (markings on the body) ⇒ Fig. 154.
Always use the jacking point closest to the wheel you are working on ⇒.
Raise the vehicle using only the designated jacking points.
Checklist
To ensure your own safety and that of your passengers, observe the following actions in the
specified order ⇒:
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause
accidents, serious injury, and loss of control of the vehicle.
•Only use wheel bolts that belong to the wheel.
•Never use different wheel bolts.
•The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease,
and turn easily.
•Always use the box spanner placed in the vehicle at the factory to loosen and tighten the
wheel bolts.
•Only loosen the wheel bolts by approximately one turn before raising the vehicle with the
vehicle jack.
•Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could
cause them to loosen while the vehicle is in motion, even if the required torque setting is
used.
•Never remove the bolts on rims with bolted-on rings.
•If the tightening torque of the wheel bolts is too low, the wheel bolts and rims can loosen
while the vehicle is in motion. The wheel bolts and threads can be damaged if the
tightening torque is too high.
WARNING

Dispose of used or out-of-date sealant in accordance with legal requirements.
You can get a new tyre filler bottle from a Volkswagen dealership.
Observe the separate instructions from the manufacturer of the breakdown set.
Contents of the breakdown set
Fig. 157 The breakdown set
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The breakdown set may be located underneath the floor covering in the luggage compartment. It
includes the following components ⇒ Fig. 157:
Valve core extractor
Sticker with the maximum permitted speed max. 80 km/h or max. 50 mph
Filler hose with plug
Air compressor
Tyre filler hose
Tyre pressure display
Air bleed screw
ON and OFF switch
Using the breakdown set can be dangerous, especially if the tyres are inflated at the roadside.
Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe
distance from moving traffic in order to fill the tyre.
•Ensure that the ground is firm and level.
•All passengers, and children in particular, must be at a safe distance and away from your
area of work.
•Switch on the hazard warning lights to warn other road users.
•The breakdown set should only be used if you feel confident with carrying out the
procedure. If not, seek expert assistance.
•Tyres repaired with the breakdown set are intended for temporary, emergency use only.
They should only be used until you can reach the nearest qualified workshop.
•Tyres that have been repaired using the breakdown set should be replaced as soon as
possible.
•Sealant is hazardous to health and must be washed off immediately if it gets onto the skin.
•The breakdown set must be stored out of the reach of children.
•Never use a vehicle jack, even if it is approved for the vehicle.
•Always switch off the engine, firmly apply the handbrake and move the selector lever to D
or R with the ignition switched on, or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
WARNING
Tyres that have been filled with sealant will not handle in the same way as a standard tyre.
•Never drive faster than 80 km/h (50 mph).
•Avoid full acceleration, sudden braking and fast driving through bends in the road.
•Drive for just 10 minutes at no more than 80 km/h (50 mph) and then check the tyre.
WARNING
1)
2)

If you get a flat tyre, park your vehicle on a firm and level surface at a safe distance from
the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
With an automated manual gearbox, move the selector lever to D or R with the ignition on
Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.
behind the safety barrier.
Switch on the hazard warning lights and position the warning triangle In an emergency.
Observe any legal requirements.
Check whether the puncture can be repaired with the breakdown set The tyre sealant must
not be used:.
Remove any items of luggage in the luggage compartment.
Take the breakdown set out of the luggage compartment.
Take the sticker ② from the breakdown set and stick it on the dash panel within the
driver's field of vision.
Do not remove foreign objects (e.g. screws or nails) from the tyre.
12-volt plug
Tyre filler bottle with sealant
Spare valve core
There is a slot on the lower end of the valve core extractor ① for the valve core. This is required
for extracting and fitting the tyre valve. This also applies to the spare valve core ⑪.
Could also be integrated in the compressor.
This function may be carried out by a button in the compressor instead.
Preparation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for filling a
tyre ⇒:
Sealing and inflating tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Sealing a tyre
•Unscrew the cap from the tyre valve.
•Use the valve core extractor ⇒ Fig. 157① to screw the valve core out of the tyre valve. Place
the core on a clean surface.
•Shake the tyre filler bottle ⇒ Fig. 157⑩ vigorously up and down several times.
•Screw the filler hose ⇒ Fig. 157③ tightly onto the tyre filler bottle in a clockwise direction. The
plastic foil on the plug is pierced automatically.
•Remove the plug from the filler hose ⇒ Fig. 157③ and place the open end fully on the tyre
valve.
•Hold the bottle upside down and inject the entire contents of the tyre filler bottle into the tyre.
•Remove the empty tyre filler bottle from the valve.
•Use the valve core extractor ⇒ Fig. 157① to screw the valve core back onto the tyre valve.
Inflating the tyre
•Screw the tyre filler hose ⇒ Fig. 157⑤ of the air compressor tightly onto the tyre valve.
•Check that the bleed screw ⇒ Fig. 157⑦ is closed.
•Start the engine and let it run.
1)
1)
2)
Ignoring any of the items on this important safety checklist can lead to accidents and severe
injuries.
•Always follow the instructions in the checklist and observe the general safety procedures.
WARNING

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
Turn the light switch to position 0 Lights.
Shift the turn signal lever to neutral Lights.
Automated manual gearbox: move the selector lever to D or R Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Leave the defective bulbs to cool down.
Check to see if a fuse has blown Fuses.
Follow the instructions to change the affected bulb . Always use identical bulbs with the
same designation. The designation is inscribed on the bulb, either on the glass part or on
the base.
Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would
cause the fingerprint to evaporate and condense on the reflector. This will impair the
brightness of the headlight.
After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not
working properly, the bulb may not have been inserted properly or may have failed again,
or the connector may have been inserted incorrectly.
Any time you change a bulb in the front of the vehicle, the headlight settings should be
checked by a qualified workshop.
Information on changing bulbs
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒:
Accidents can occur if roads are not sufficiently illuminated and other road users have
difficulty seeing the vehicle, or cannot see it at all.
WARNING
Changing the bulb incorrectly can cause accidents and serious injuries.
•When working in the engine compartment, always read and observe the safety warnings
⇒ Preparation for working in the engine compartment. The engine compartment of any
motor vehicle is a dangerous area. Serious injuries can be sustained here.
•H4, HB4 and H7 bulbs are pressurised and could explode when they are being changed.
•Only change the defective bulb once it has had time to cool down completely.
•Never change a bulb unless you are familiar with the procedure. If you are uncertain of
what to do, the work should be carried out by a qualified workshop.
•Do not touch the glass part of the bulb with unprotected fingers. When the light is switched
on, heat will cause fingerprints to evaporate on the bulb, which in turn will cause the
reflector to dim.
•There are sharp-edged parts in the headlight housing in the engine compartment and on
the tail light cluster housing. Protect your hands when changing bulbs.
WARNING
Damage to the electrical system could be caused by water entering the system if the rubber
cover on the headlight housing is not properly mounted.
NOTICE
Ignoring any of the items on this important safety checklist can lead to accidents and severe
injuries.
•Always follow the instructions in the checklist and observe the general safety procedures.
WARNING
Always take care when removing or fitting lights to prevent damage to the paintwork or to
other vehicle parts.
NOTICE

⇒ Fitting the front towing eye
⇒ Driving tips when towing
Observe any legal requirements when towing or tow-starting.
For technical reasons, vehicles with a discharged battery must not be tow-started.
For technical reasons, vehicles with an automated manual gearbox must not be tow started
unless it has been ascertained that the gearbox is in position N⇒ When a vehicle with an
automated manual gearbox has to be towed:.
Towing a vehicle when the engine is switched off and the ignition is switched on discharges the
vehicle battery. In some vehicles battery charge level, the drop in voltage can be large enough after
just a few minutes that electrical consumers in the vehicle will no longer function, e.g. the hazard
warning lights.
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Changing gear ⇒ Changing gear
•Engine management system and exhaust purification system ⇒ Engine management system
and exhaust purification system
•Starting the engine with jump leads ⇒ Starting the engine with jump leads
You will not be able to fit a towing eye onto the rear bumper. The vehicle is not suited for
towing other vehicles.
Notes on tow-starting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles should not be tow-started wherever possible. Use jump leads to start the engine
instead⇒ Starting the engine with jump leads.
For technical reasons, the following vehicles cannot be tow-started:
•If the vehicle battery has discharged, the engine control unit will not function properly.
However, if the vehicle still has to be tow-started (manual gearbox):
•Engage 2nd or 3rd gear.
•Keep the clutch pressed down.
Never tow a vehicle that has no power supply.
•Never remove the key from the ignition. This could cause the steering lock to engage
suddenly. You will no longer be able to steer the vehicle. This can lead to a loss of control
of the vehicle, accidents and serious injuries.
•If the power supply to the towed vehicle is disconnected, stop towing immediately and
seek expert assistance.
WARNING
If a vehicle is being towed, the vehicle handling and braking effect will change significantly.
Please note the following in order to reduce the risk of an accident or serious injuries:
•Notes for the driver of the towed vehicle:
- You will need to depress the brake pedal more vigorously than normal as the brake
servo is not working. Always be careful not to drive into the vehicle that is pulling your
vehicle.
- You will need to turn the steering wheel more vigorously as the power-assisted
steering function is not working.
•Notes for the driver of the towing vehicle
- Accelerate carefully and gently.
- Avoid sudden braking and driving manoeuvres.
- Brake earlier than normal by pressing lightly on the brake pedal.
WARNING
•Remove and install the cover and the towing eye carefully so as to avoid damage to the
vehicle, e.g. the paintwork.
•Unburnt fuel can enter the catalytic converter and damage it while the vehicle is being
towed.
NOTICE