2021 VOLKSWAGEN UP! lock

Fig. 32 In the rear doors: closing the hinged windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In 4-door vehicles, the rear windows can be opened and closed mechanically.
Opening hinged windows
•Pull the release lever in the direction of the arrow ⇒ Fig. 31.
•Push the release lever outwards until it clicks into place with the window fully open.
Closing the hinged window
•Pull the release lever ⇒ Fig. 32① inwards.
•Push the release lever back ② until it clicks into place and the window is closed.
Electric panorama sliding/tilting glass roof
 Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the electric panorama sliding/tilting glass roof
⇒ Roll-back function of the electric panorama sliding/tilting glass roof
Additional information and warnings:
•Central locking system ⇒ Central locking system
•Roof carrier ⇒ Roof carrier
Always take care when using the mechanical hinged windows as you could cause serious
injuries.
•The mechanical hinged windows should only be opened or closed when you are sure that
nobody is in their operating areas.
WARNING
During sudden rain showers, water can enter the vehicle interior via open hinged windows and
cause damage to the vehicle.
NOTICE
Always take care when using the electric panorama sliding/tilting glass roof; otherwise you
could cause accidents or serious injuries.
•The electric panorama sliding/tilting glass roof should only be opened or closed when you
are sure that nobody is in its operating area.
•Always take all vehicle keys with you every time you leave the vehicle.
•Never leave children or people requiring assistance alone in the car, particularly if they
have access to the vehicle key. Unsupervised use of the vehicle key can result in the
vehicle being locked, the engine being started, the ignition being switched on and the
electric panorama sliding/tilting glass roof being operated.
•The electric panorama sliding/tilting glass roof can be operated for a short time after the
ignition has been switched off, provided the driver door or the front passenger door is not
opened.
WARNING
•In cold conditions, remove any ice and snow from the roof of the vehicle before you open
or tilt the electric panorama sliding/tilting glass roof to avoid the risk of damage.
•The electric panorama sliding/tilting glass roof should always be closed before you leave
the vehicle or if it starts to rain. Any rain entering the vehicle when the electric panorama
sliding/tilting glass roof is open could cause considerable damage to the electrical system.
This can result in further damage to the vehicle.
NOTICE

In 4-door vehicles: on the interior side of the seat only.
Adjusting the rear head restraint
Fig. 38 Adjusting rear head restraint
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Every seat is fitted with a head restraint.
The head restraints on the front seats are integrated in the backrest and cannot be adjusted.
The rear seats are fitted with an adjustable head restraint.
Adjusting the height
•Push the head restraint up in the direction of the arrow or push it down while pressing and
holding button ⇒ Fig. 38①⇒.
•The head restraint must click securely into position.
Correct head restraint setting
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not
lower than eye level. Position the back of your head as close to the head restraint as possible.
Head restraint setting for shorter people
Push the head restraint to the first position, even if the head is then located underneath the top
edge of the head restraint. There may be a small gap between the head restraint and backrest in
the lowest position.
Head restraint setting for taller people
Push the head restraint up as far as it will go.
Injuries could be caused if the backrests are folded forwards and backwards carelessly.
•Never fold the seat backrest forwards or backwards while the vehicle is in motion.
•While folding the seat backrest forwards, always ensure that there are no people, animals
or objects in its path.
•When folding forwards and backwards, keep all hands, fingers, feet and other body parts
away from the seat hinges and seat release mechanism.
•Floor mats or other objects could get caught in the hinges on the seat backrest. The seat
backrest might then not engage securely when it is returned to the upright position.
•Passengers (adults and children) must not use seats if the backrest is folded forwards or
is not clicked securely into place.
•When being folded back, the seat backrest must be securely locked in the upright position.
If the seat backrest is not locked properly it could move suddenly and cause severe
injuries.
WARNING
a)
Driving without head restraints or with incorrectly adjusted head restraints increases the risk
of severe or fatal injuries in the event of an accident or sudden driving or braking manoeuvre.
•If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.
•Each vehicle occupant must adjust the head restraint to suit their body size, to help reduce
the risk of neck injuries in an accident. As far as possible, the upper edge of the head
restraint must be level with the top of the head, but no lower than eye level. Position the
back of your head as close to the head restraint as possible.
•Never adjust the head restraint when the vehicle is in motion.
WARNING

•Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and
3 o'clock positions) with both hands and slightly bent arms.
•Push the lever up firmly until it lines up with the steering column ⇒.
Adjust the correct distance between the driver and the steering wheel ⇒ Fig. 35 using the control
elements on the driver seat ⇒ Controls on the front seats.
Seat functions
 Introduction
This chapter contains information on the followingsubjects:
⇒ Seat heating
Additional information and warnings:
•Adjusting the seat position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Airbag system ⇒ Airbag system
•Child seats (accessories) ⇒ Child seats (accessories)
•Exterior mirrors ⇒ Mirrors
Seat heating
Fig. 41 In upper part of centre console: buttons for the front seat heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front seat seat cushions and backrests can be heated electrically when the ignition is switched
on.
Do not switch on the seat heating if one of the following conditions applies:
•The seat is not in use.
•The seat is fitted with a protective cover.
•A child seat is installed on the seat.
•The seat cushion is damp or wet.
•The interior or exterior temperature is above 25 ℃ (77 °F).
Incorrect use of the steering column position adjustment and incorrect adjustment of the
steering wheel can cause serious or fatal injuries.
•After adjusting the steering column, always move lever ⇒ Fig. 40① up so that it engages
securely. This prevents the steering column from moving spontaneously while the vehicle
is in motion.
•Never adjust the steering wheel when the vehicle is in motion. If you determine that a
readjustment is necessary, stop the vehicle safely and adjust the steering wheel to the
correct position.
•The steering wheel must always point towards the chest and not towards the face. This
ensures that the driver front airbag provides maximum protection in the event of an
accident.
•While driving, always keep both hands on the outside of the steering wheel, at the 9
o'clock and 3 o'clock positions. This reduces the risk of injury if the driver front airbag is
triggered.
•Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. on
the hub of the steering wheel. If the driver airbag is triggered, you could receive severe
injuries to the arms, hands and head.
WARNING
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position
throughout the trip. This also applies to all passengers.
•Keep hands, fingers, feet and other body parts away from the moving parts of the seats.
WARNING

Fig. 49 Inserting the seat belt latch plate into the buckle
Fig. 50 Removing the latch plate from the buckle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
During an accident or braking manoeuvre, correctly worn seat belts hold the vehicle occupants in
position in such a way as to provide maximum protection ⇒.
Fastening the seat belts
Fasten seat belts before every trip.
•Always adjust the front seat and head restraint correctly ⇒ Adjusting the seat position.
•Engage the rear seat backrests in an upright position ⇒.
•Take hold of the latch plate and pull it evenly across your chest and pelvis. Do not twist the belt
in the process ⇒.
•Insert the latch plate securely into the buckle belonging to the occupied seat ⇒ Fig. 49.
•Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.
Unfastening the seat belts
Unfasten seat belts only when the vehicle is stationary ⇒.
•Press the red button in the buckle ⇒ Fig. 50. The latch plate is released and springs out.
•Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without
damaging the trim.
Seat belt routing
Fig. 51 Correct seat belt routing and head restraint adjustment
Incorrect seat belt routing can cause severe or fatal injuries in the event of an accident.
•The seat belts only offer best protection when the backrests are in an upright position and
the seat belts have been fastened properly according to the occupant's height.
•Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries in
the event of an accident or sudden braking manoeuvre.
WARNING

Fig. 52 Correct seat belt routing during pregnancy
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts only provide an optimum level of protection during an accident when they are routed
correctly. Correct seat belt routing reduces the risk of severe or fatal injuries. Correct seat belt
routing also holds the vehicle occupants in position so that an inflating airbag can offer the
maximum level of protection. Therefore you must always fasten your seat belt and ensure that the
seat belt routing is correct.
Assuming an incorrect sitting position can cause severe or fatal injuries ⇒ Adjusting the seat
position.
Correct seat belt routing
•The shoulder part of the seat belt must always lie on the centre of the shoulder, never across
the neck, over or under the arm or behind the back.
•The lap part of the seat belt must always lie across the pelvis, never across the stomach.
•The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.
For pregnant women the seat belt must be positioned evenly over the chest and as low as possible
over the pelvis. It must lie flat so that no pressure is exerted on the lower body – this applies in
every stage of pregnancy ⇒ Fig. 52.
Correct seat belt routing according to height
The following equipment can be used to adjust the seat belt routing:
•Height-adjustable front seats ⇒ Adjusting the seat position.
If a person's physical build prevents them from routing the seat belt properly, contact a
qualified workshop to find out about any special modifications so that the seat belts and airbags can
provide the optimum level of protection. Volkswagen recommends using a Volkswagen dealership
for this purpose.
Automatic belt retractor, belt tensioner, belt tension limiter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The seat belts in the vehicle are part of the vehicle safety concept ⇒ Airbag system and include the
following important functions:
Automatic belt retractor
Every seat belt is equipped with an automatic belt retractor on the shoulder part of the belt. Full
freedom of movement is made possible when the shoulder belt is pulled slowly or when the vehicle
is travelling at normal speeds. However, if the belt is pulled out quickly or during sudden braking,
during travel in mountains or bends and during acceleration, the automatic belt retractor is locked.
Belt tensioners
The seat belts for the front seat occupants are equipped with belt tensioners.
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden
braking or driving manoeuvre.
•The seat belts only offer best protection when the backrests are in an upright position and
the seat belts have been fastened properly.
•The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from
harder body parts in the direction of softer body parts (e.g. the stomach).
•The shoulder part of the seat belt must lie on the centre of the shoulder and never under
the arm or across the neck.
•The seat belt must lie flat and snugly on the chest.
•The lap part of the seat belt must lie across the pelvis and never across the stomach. The
seat belt must lie flat and snugly on the pelvis. Tighten the belt if necessary.
•For pregnant women, the lap part of the seat belt must be as low as possible over the
pelvis and lie flat around the bulge of the belly.
•Do not twist the belt webbing while the seat belt is being worn.
•Never hold the seat belt away from the body by hand.
•The belt webbing should not lie over hard or fragile objects, such as glasses, pens or keys.
•Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.
WARNING

The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They
tighten the seat belts against the direction in which they are pulled. A loose seat belt is retracted,
which can reduce the forward movement or the movement of the vehicle occupants in the direction
of the impact. The belt tensioner works together with the airbag system. If the side airbags are not
activated, the belt tensioner will not be activated if the vehicle rolls over.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not
mean that there is a fire in the vehicle.
Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an
accident.
All safety requirements must be observed when the vehicle or components of the system are
scrapped. Qualified workshops are familiar with these requirements ⇒ Service and disposal of belt
tensioners.
Service and disposal of belt tensioners
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts may become damaged during any work on the belt tensioners or while removing or
refitting any vehicle parts in conjunction with any other repair work. This damage will not always be
noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced
and that removed parts do not cause any injuries or environmental pollution. Qualified workshops
are familiar with these requirements.
The airbag modules and belt tensioners may contain perchlorate. Please comply with
legislation regarding disposal.
Airbag system
 Introduction
This chapter contains information on the followingsubjects:
⇒ Types of front passenger front airbag system
⇒ Indicator lamps
⇒ Description and function of the airbags
⇒ Front airbags
⇒ Switching the front passenger front airbag on and off manually using the key-operated switch
⇒ Side airbags
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can
provide front seat occupants with additional chest and head protection if the seat, seat belts, head
restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are
meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must
always be worn, even when the front seats are equipped with front airbags.
Additional information and warnings:
•Driving tips ⇒ Driving tips
•Central locking system ⇒ Central locking system
•Correct sitting position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Child seats (accessories) ⇒ Child seats (accessories)
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
•Consumer information ⇒ Consumer information
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors
and belt tensioners are not used correctly, or if they are repaired by a non-professional. As a
result, the belt tensioners may not be triggered when they should, or they may be triggered
unexpectedly.
•Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat
belts should always be carried out by a qualified workshop and never by yourself
⇒ Accessories, modifications, repairs and renewal of parts.
•Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
WARNING

Fig. 54 Location and deployment zone of the driver front airbag
Fig. 55 Location and deployment zone of the front passenger front airbag
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In conjunction with the seat belts, the front airbag system gives the front occupants additional
protection for the head and chest in the event of a severe frontal collision. Always keep as far away
from the front airbag as possible ⇒ Adjusting the seat position. This allows the front airbags to
inflate fully when triggered, thus providing maximum protection.
The front airbag for the driver is located in the steering wheel ⇒ Fig. 54 and the front airbag for the
front passenger is located in the dash panel ⇒ Fig. 55. The airbag locations are identified by the
text AIRBAG.
The areas inside the red lines ⇒ Fig. 54 and ⇒ Fig. 55 are covered by the front airbags when
triggered (deployment zone). For this reason, you must never leave or attach any objects in these
areas ⇒. Any factory-fitted accessories will not be struck if the driver and front passenger front
airbags are deployed.
The airbag covers fold out of the steering wheel ⇒ Fig. 54 or dash panel ⇒ Fig. 55 when the driver
and front passenger front airbags trigger. The airbag covers remain connected to the steering
wheel or the dash panel.
Switching the front passenger front airbag on and off manually using
the key-operated switch
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the front airbags clear.
•Never attach any objects, such as drink or telephone holders, to the covers of the airbags
or anywhere in the airbag deployment zone.
•Vehicle occupants sitting on the front seats must never carry any people, pets or objects in
the deployment zone between themselves and the airbags.
•Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the
front airbag on the front passenger side.
•Do not cover or stick anything on the steering wheel hub or the soft plastic surface of the
airbag unit in the dash panel on the front passenger side, and do not modify them in any
way.
DANGER
The front airbags are deployed in front of the steering wheel ⇒ Fig. 54 and dash panel
⇒ Fig. 55.
•When driving, always hold the steering wheel with both hands on the outside of the ring at
the 9 o'clock and 3 o'clock positions.
•Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub
of the steering wheel. Contact a qualified workshop if your physical build makes this
impracticable.
•Adjust the front passenger seat so that the distance between the passenger and the dash
panel is as large as possible.
WARNING

Ensure that the front passenger can still maintain a correct sitting position ⇒ Adjusting the seat
position.
Suitable child seats
The child seat must have been approved by the manufacturer for use on the rear bench seat with
side airbag.
Universal child seats in groups 0, 0+, 1, 2, or 3 as specified in ECE-R 44 can be fitted to the rear
seats.
The seats are suitable for child seats with the ISOFIX system that are specially approved for this
vehicle type by ECE-R 44.
ISOFIX child seats approved for use on rear seats
There are different categories of ISOFIX child seats: universal, semi-universal and vehicle-specific.
•If the ISOFIX child seat has universal approval, the child seat must be fastened with the lower
anchoring points and the top tether.
•If ISOFIX child seats have semi-universal or vehicle-specific approval, a check must be made
prior to use in order to find out whether the child seat has been approved for the vehicle. For
this purpose, the child-seat manufacturer supplies the ISOFIX child seat with a list of vehicles
for which the respective ISOFIX child seat has been approved. If necessary, contact the child
seat manufacturer for an up-to-date list of vehicles.
Securing child seats with a seat belt
First read and observe the introductoryinformation and safety warnings⇒
Introduction
It is permissible to fasten child seats with universal written on the orange label to the seats using
the seat belt, but only on the seats marked in the table with a u.
Weight classFront passenger seatSeats on the rear bench
seat
Group 0
up to 10 kguu
Group 0+
up to 13 kguu
Group 1
9 to 18 kguu
Group 2
15 to 25 kguu
Group 3
22 to 36 kguu
Securing a child seat using the seat belt
•Read and follow the child seat manufacturer's instructions.
•When placing the child seat on the front passenger seat, push the seat back as far as possible
and adjust the backrest to an upright position ⇒ Adjusting the seat position.
•Position the child seat on the seat according to the instructions given by the child seat
manufacturer.
•Fasten the seat belt or guide it through the child seat as described in the child seat
manufacturer's instructions.
•Ensure that the seat belt is not twisted.
•Insert the latch plate into the buckle for the appropriate seat and push it down until it locks
securely with a click.
•In vehicles with lockable seat belts: pull the shoulder part of the belt all the way out and let the
belt web roll up on the automatic belt retractor. The belt makes a clicking sound as it rolls up.
•The upper part of the belt must lie snugly and fully over the child seat.
•Pull the seat belt to check that the lower belt strap is locked and can no longer be pulled out.
•In vehicles with lockable seat belts: secure any seat belts that are not being used out of the
reach of the child in the child seat, by guiding the belt behind the head restraint on the
neighbouring seat. When doing this, ensure that the locking mechanism of the seat belt is not
triggered! The belt should not make a clicking sound as it rolls up. Let the belt web roll up on the
automatic belt retractor.
A child in a child seat on the rear bench seat can sustain fatal injuries if they play with
lockable seat belts that are not in use.
•Always secure any lockable seat belts on the rear bench seat that are not in use.
WARNING