Information stickers and plates
Fig. 139 Warnings for using the laser sensor in the city emergency brake function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Safety certificates, stickers and plates showing important vehicle operation information are factory-
fitted in the engine compartment and on certain parts such as the tank flap, front passenger sun
visor, the driver door pillar or in the luggage compartment floor.
•Never remove or damage the safety certificates, stickers and plates. They must remain legible
at all times.
•If vehicle parts bearing safety certificates, stickers or plates are removed from the vehicle,
replacement safety certificates, stickers or plates with the same information must be applied
properly to the new parts by the qualified workshop.
Safety certificate
A safety certificate on the door pillar of the driver door provides the information that all necessary
safety standards and specifications of the transport safety authorities of the individual country have
been met at the time of production. The month and year of production and the chassis number may
also be listed.
High voltage warning sticker
There is a sticker near the bonnet lock showing a warning about the high voltage in the vehicle's
electrical system.
Warning for using the laser sensor in the City emergency brake function
The signs with warnings and information for using the laser sensor of the city emergency brake
function can be seen ⇒ Fig. 139.
Using the vehicle in other countries and continents
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The vehicle has been manufactured specifically for a particular country and complies with the
registration regulations that applied in that country at the time of vehicle production.
If the vehicle is to be sold in another country or used in another country for an extended period, the
legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The
scope and type of service available may also be affected. This is particularly important if the vehicle
is driven in another climate for a long period of time.
Because different frequency bands are used in different countries, the factory-fitted radio or the
portable navigation device (delivered by Volkswagen) may not work in other countries.
Radio reception and aerials
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The aerial for radio signal reception is fitted on the vehicle roof for factory-fitted radio units.
Interference with AM radio reception could occur if electric devices, e.g. mobile telephones,
are used in the vicinity of the roof aerial.
•Volkswagen is not responsible for any vehicle damage caused by low-quality fuel,
inadequate servicing work or lack of Genuine Parts.
•Volkswagen cannot be held responsible if the vehicle does not comply with or only partly
complies with the relevant legal requirements in other countries and continents.
NOTICE
Practical tips
Frequently asked questions
If you suspect that there is a fault in the vehicle or if your vehicle has been damaged, read and
observe the following information before contacting a Volkswagen dealership or qualified
workshop. You may also find useful information in the index under the headings Things to note or
Checklist.
IrregularitySome possible causesPossible solution
Engine does not start.
Vehicle battery is discharged.
– Jump start the engine ⇒ Starting the
engine with jump leads.
– Recharge the vehicle battery
⇒ Vehicle battery.
An incorrect vehicle key is
being used.
Use a valid vehicle key ⇒ Vehicle key
set.
The fuel level is too low.Fill the tank ⇒ Filling the tank.
Vehicle cannot be locked
or unlocked with the
vehicle key.
– The battery in the vehicle
key is discharged.
– The vehicle key is too far
away from the vehicle.
– Replace battery ⇒ Vehicle key set.
– Move closer to the vehicle.
– Synchronise vehicle key ⇒ Vehicle
key set.
– Unlock or lock vehicle manually
⇒ Manual opening and closing.
Unusual noises.
Cold engine, brake assist
systems, electronic steering
column lock, auxiliary heater,
filling up with natural gas.
Refer to the index under entries for
Noises.
Unusual handling.
Assist systems are active.Refer to the index under entries for
Assist systems.
An incorrect tyre pressure is
being used.
Check tyre pressure ⇒ Wheels and
tyres.
Damage to the tyre or wheel.
Check the rims and tyres regularly for
damage ⇒ Wheels and tyres and
replace as necessary ⇒ Changing a
wheel.
The vehicle has no
vehicle jack, spare wheel
or breakdown set.
Equipment depends on type
of vehicle.
No direct solutions possible as it
depends on the equipment level.
Contact a Volkswagen dealership if
necessary ⇒ Vehicle toolkit.
The road ahead is not lit
up properly.
– Headlight has been masked
for driving on the left or on the
right.
– Headlight not adjusted
correctly.
– Bulbs have failed.
– Dipped beam headlight not
switched on.
– Mask the headlights accordingly for
driving on the left or right ⇒ Lights.
– Adjust headlight range ⇒ Lights.
– Change bulbs ⇒ Changing bulbs.
– Switch dipped headlights on
⇒ Lights.
Electrical consumers not
working.
Low vehicle battery charge.Recharge vehicle battery ⇒ Vehicle
battery.
Low fuel level.Fill the tank ⇒ Filling the tank.
Fuse blown.Check fuse and replace as necessary
⇒ Fuses.
Fuel consumption is
higher than indicated.
– Short distances driven.
– Uneven acceleration.
– Avoid driving short distances.
– Think ahead when driving.
– Accelerate evenly.
An electrical consumer is
switched on.
Switch off all consumers that are not
needed.
Fault in engine management
system.
Have the fault rectified ⇒ Engine
management system and exhaust
purification system.
Tyre pressure too low.Adjust the tyre pressure ⇒ Wheels
and tyres.
Driving in hilly regions.No direct solutions possible.
Driving with a heavy load.No direct solutions possible.
Driving at high engine speed.Select a high gear.
In an emergency
Introduction
This chapter contains information on the followingsubjects:
⇒ Making you and your vehicle safe
⇒ First aid kit, warning triangle and fire extinguisher
Additional information and warnings:
