
The actions should only be carried out in the specified order· 
311 Turn signal bulb 
1. Observe and follow the instructions on the checklist ""page 433. 
2. Open the bonnet.&. 350. 
3. Remove the seating cap Q). 
4. Release the connector@, and pull it off the bulb holder. 
5. Turn the bulb holder@ anticlockwise as far as it will go and pull it out to the rear along with the bulb. 
6. Push the bulb slightly into the bulb holder, turn it anti-clockwise, and pull it out straight. 
7. Replace the defective bulb with a new bulb of the same type (see the last line in the table "Bulbs"). 
8. Insert the bulb holder into the headlight and turn it clockwise as far as it will go. 
9. Fit the sealing cap. 
Bulb H21W 
m The illustrations show the left-hand LED W headlight from behind. The right-hand LED headlight is a mirror image of the one shown. 
Fig. 312 Changing the fog light bulb. 
m First read and observe the introductory information and safety warnings & on page 432. 
The actions should only be carried out in the specified order: 
1. Follow the instructions on the checklist 433. 
2. 
3. 
4. 
5. 
6. 
When changing the right bulb, set the steering wheel to the left stop, and when chang-ing the left bulb, set the steering wheel to the right stop. 
Use the screwdriver from the vehicle tool kit to open the service flap 312 Q) in the wheel housing liner. 
Release the connector, and pull it off the bulb holder@. 
Turn the bulb holder anticlockwise and pull it out towards the rear with the bulb. 
Turn the new bulb holder with the same designation and working bulb clockwise to the original position until it clicks into place (see the last line in the table "Bulbs"). 
__ ___:7...:.. ___ ..::.sh...:.o:...:u:....ld::.....:.c:...:lic.::.k:....i:....nt.:..:.o-"p-'-la:....c:..:e...:.. ___ 
Practical tips 439  

Tow-starting and towing 
0::0 Introduction 
This chapter contains information on the following subjects: 
Notes on tow-starting . . . . . . . . . . . . . . . . . . . . 446 
Notes on towing . . . . . . . . . . . . . . . . . . . . . . . . . 447 
Fitting the towing eye at front . . . . . . . . . . . . 448 Notes on driving while towing . . . . . . . . . . . . . . 448 
Observe any legal requirements when towing. 
For technical reasons, vehicles with a dis-charged battery must not be tow-started. 
Towing a vehicle when the engine is switched off and the ignition is switched on discharges the vehi-cle battery. Depending on the vehicle battery charge level, the drop in voltage can be large enough after just a few minutes that electrical con-sumers in the vehicle will no longer function, e.g. the hazard warning lights. 
Additional information and warnings: 
• Exterior views =>page 5 
• Changing gear =>page 257 
• Engine management system and exhaust puri-fication system =>page 407 
• Jump starting =>page 443 
A wARNING 
Never tow a vehicle that has no power sup-ply. 
• Never remove the key from the ignition. The steering lock may be activated and you will no longer be able to steer the vehicle. This can lead to a loss of control of the vehi-cle, accidents and serious injuries. 
Notes on tow-starting 
t""""("'n First read and observe the introductory L-.lc:.JJ information and safety warnings & on page 446. 
Vehicles should not be tow-started wherever possible. Use jump leads to start the engine in· stead =>page 443. 
For technical reasons, the following vehicles can-not be tow-started: 
4461 If and when 
A WARNING (Continued) 
• If the power supply to the towed vehicle is disconnected, stop towing immediately and seek expert assistance. 
A WARNING 
If a vehicle is being towed, the vehicle han-dling and braking effect will change signifi-cantly. Please note the following in order to reduce the risk of an accident or serious inju-ries: 
• Notes for the driver of the towed vehicle: 
-You will need to depress the brake ped-al more vigorously than normal as the brake servo is not working. Always be careful not to drive Into the vehicle that is pulling your vehicle. 
-You will need to turn the steering wheel more vigorously as the power-assisted steering function Is not working. 
• Notes for the driver of the towing vehicle 
-Accelerate carefully and gently. 
-Avoid sudden braking and driving ma· noeuvres. 
-Brake earlier than normal by pressing lightly on the brake pedal. 
CD 
• Remove and install the cover and the tow-ing eye carefully so as to avoid damage to the vehicle, e.g. the palntwork. 
• Unburnt fuel can enter the catalytic convert· er and damage it while the vehicle Is being tow-ed. 
• If the vehicle battery has discharged, the en-gine control units will not function properly. 
However, if the vehicle still has to be tow-started (manual gearbox): 
• Engage second or third gear. 
• Keep the clutch pressed down.  

• Switch on the ignition and the hazard warning lights. 
• Once both vehicles are in motion, release the clutch. 
• As soon as the engine starts, press the clutch and put the gear into neutral. This helps to prevent driving into the towing vehicle. 
Notes on towing 
i"""fl1 First read and observe the introductory L-W! information and safety warnings & on page 446. 
Fixed towing eye at rear 
On vehicles without a towing bracket there is a fixed towing eye under the bumper at the rear right. 
Towing bracket instead of a fixed towing eye 
If the vehicle has a factory-fitted towing bracket, it should also be used for towing other vehicles. 
Tow rope or tow bar 
lt is easier and safer to tow a vehicle with a tow bar. Only use a tow rope if you do not have a tow bar. 
The tow rope should be slightly elastic to reduce the strain on  both vehicles. lt is advisable to use a tow rope made of synthetic fibre or similarly elastic material. 
Only attach the tow rope or tow bar to the specially provided towing eyes or to the towing bracket. 
Vehicles with a factory-fitted towing bracket must be towed only with a tow bar that is specially designed for fitting to  a ball coupling 139. 
When your vehicle has to be towed: 
• Switch on the ignition. 
• Select the neutral position or move the selector lever to N 257. 
• Release the handbrake. if necessary. 
CD 
When tow-starting, unburnt fuel can enter the catalytic converter and damage it. <1 
• Do not allow the vehicle to be towed at speeds faster than 50 km/h (30 mph). 
• Do not allow the vehicle to be towed further than 50 km. 
• Vehicles with a DSG® dual clutch gearbox may only be towed by the breakdown truck with the front wheels raised. 
Towing vehicles with four-wheel drive (4MOTION) 
Vehicles with four-wheel drive (4MOTION) may be towed with a tow bar or tow rope. If the vehicle is towed with the rear or front axle raised, the engine must be switched off otherwise the drive train could be damaged. 
When should your vehicle not be towed? 
• If, due to damage, the vehicle gearbox no lon-ger contains any lubricant. 
• If the vehicle battery is discharged. 
• If the distance to be towed is further than 50 km -applies only to vehicles with the DSG® dual clutch gearbox. 
• If the steering function or the operating clear-ance of the wheels cannot be ensured, e.g. after an accident. 
Please comply with the following when towing another vehicle: 
• Comply with legal regulations. 
• Comply with the information on towing con-tained in the owner's manual for the other vehicle. <1 
Practical tips  

Index 
Numbers and Symbols 
12-volt socket California . . . . . . . . . . . . . . . . . . . . . . . . . 244 
2-seat arrangement Stowage compartment in armrest . . . . . . 184 
2-seat arrangement, Business . . . . . . . . . . 182 Adjusting armrest . . . . . . . . . . . . . . . . . . . 184 Adjusting seats . . . . . . . . . . . . . . . . . . . . . 183 Ash tray . .. .. . . . .. . . .. . . • . .. . .. .. . 186 Centre console . . . . . • . . . . . . . . . . . . . . . 185 Cigarette lighter . . . . . . . • . . • . . . . . . . . . 186 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 186 Features . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Front stowage compartment . . . . . . . . . . 186 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Refrigerator box . . . . . . . . . . . . . . . . . . . . 186 Seat heater . . . . . . . . . . . . . . . . . . . . . . . 183 Upper stowage compartment . . . . . . . . . . 186 230-volt Euro socket . . . . . . . . . . . . . . . . . . 245 
230-volt grounded safety socket . . . . . . . . 246 
230-volt power supply . . . . . . . . . . . . . . . . . 245 Residual current circuit breaker . . . . . . . . 247 
3-seat bench 
A 
Folding out the table . . . . . . . . . . . . . . . . . 74 Setting up the bed . . . . . . . . . . . . . • . . . . . 74 
Abroad Extended trips with your vehicle 405 Selling the vehicle . . . . . . . . . . . . . . . . . . 405 
ABS see Brake support systems . . . . . . . . . . . 275 
ACC see Adaptive cruise control (ACC) . . . . . . 298 
Accessing a service message . . . . . . . . . . . 23 
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 394 
Acoustic warnings Seat belt not fastened . . . . . . . . . . . . . . . . 80 
Adaptive chassis control Fault . . . . . . . . . . . . . . . . . . . . . . . . . 317, 318 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Operation . . . . . . . . . . . . . . . . . 318 
Adaptive chassis control (DCC) . . . . . . . . . 317 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 317 
Adaptive cruise control (ACC) . . . . . . . . . . 298 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Indicator lamp . . . . . . . .  . . . . . . . . . . . . . 300 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 302 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 301 Special driving situations . . . . . . . . . . . . . 305 
Switching off temporarily  . . . . . . . . . . . . . 304 Warning lamp . . . . . . . . . . . . . . . • . . • . . . 300 
Ad Blue Indicator lamp . . . . . . . . . . . . . . . . . • . . . 347 Information . . . . . . . . . . . . . . . . . . . . . . . . 346 Refilling . . . . . . . . . . . . . . . . . . . .  . . . . . . 348 Specification . . . . . . . . . . . . . . . . . . . . . . . 348 Tank capacity . . . . . . . . . . . . . . . . . . . . . . 346 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 347 
Additional battery California . . . . . . . . . . . . . . . . . . . . . . . . . 248 Charging . . . . . . . . . . . . . . . . . . . . . . . . . 247 
Adjust Electrically adjustable front seat . . . . . . . . 66 Single seats in the passenger compartment .7.3 
Adjusting Correct sitting position . . . . . . . . . . . . . . . . 63 Headlight range ..................... 113 Head restraints . . . . . . . . . . . . . . . . . . . . . . 67 Mechanical front seats . . . . . . . . . . . . . . . . 65 Memory seats . . . . . . . . . . . . . . . . . . . . . . 70 Single seats in the passenger compartment .73 Steering wheel . . . . . . . . . . . . . . . . . . . . . . 68 
Adjusts Electric lumbar support adjustment . . . . . . 66 
Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . 124.406 
AGM battery . . . . . . . . . . . . . . . . . . . . . . . . . 248 
........................ Cleaning the dash panel . . . . . . . . . . . . . 392 Combined curtain and side airbags . . . . . . 94 Curtain airbags  . . . . . . . . . . . . . . . . . . . . . . 95 Description . . . . . . . . . . . . . . . . . . . . . . . . . 90 Differences between front passenger front airbag systems . . . . . . . . . . . . . . . . . . . . 89 Faults . . . . . . . . . . . . • . . • . . . . . . . . . . . . 397 Front airbags . . . • . . • . . . . . • . . . . . • . . . . 92 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Indicator lamp . . . . . . . . . . . . . . . . . . . . . . 89 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 Switching off the front passenger front air-bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Switching off with  the key switch . . . . . . . . 93 Using child seats . . . . . . . . . . . . . . . . . . . . 93 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 392 
Air conditioning system . . . . . . . . . . . . . . . 322 Air recirculation mode . . . . . . . . . . . . . . . 330 Climatic . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Climatronic . . . . . • . . . . . . . . . . . . . . . . . . 325 Controls . . . . . . . . . . . . . . . . . . . . . . 323, 325 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Indirect ventilation . . . . . . . . . . . . . . . . . . 329 Information . . . . . . . . . . • . . • . . . . . . . . . . 328 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Things to note . . . . . . . . . . . . . . . . . . . . . 328 
Index 465  

Manual closing or opening Unlocking the selector lever lock manually 
Manual gearbox ..................... . Refer also to Changing gears ........ . Towing .......................... . 
Manual opening Driver door ...................... . 
.4.15 
263 263 447 
414 
Manual opening and closing . . . . . . . . . . 413 Sliding/tilting roof . . . . . . . . . . . . . . . . . . 415 Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 
Manual operation of the pop-up roof Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Preliminary work . . . . . . . . . . . . . . . . . . . 224 Securing the pop-up roof manually from out-side the vehicle . . . . . . . . . . . . . . . . . . . 225 
Mattress, 3-seat bench Components . . . . . . . . . . . . . . . . . . . . . . .  198 Long bed . . . . . . . . . . . . . . . . . . . . . . . . . 201 Medium-length bed . . . . . . . . . . . . . . . . . 199 Short bed . . . . . . . . . . . . . . . . . . . . . . . . . 198 Stowing . . . . . . . . . . . . . . . 203 
Mattress, bench seat bed California . . . . . . . . . . . . . . 197 Mattress, California, bench seatlbed . . 196 
Maximum speed . . . . . . . . . . . . . . . . . . . . . 450 
MEDIA-IN socket . . . . . . . . . . . . . . . . . . . . . . 14 
Memory seats . . . . . . . . . . . . . . . . . . . . . . . . 70 
Metal-coated windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116 
Metal-coated windscreen .....•......... 116 
Mileage display . . . . . . . . . . . . . . . . . . . . . . . 20 
Mirror mode . . . . . . . • . . . . . . . . • . . . . . . . . 171 
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Blind spot . . . . . . . . . . . . . . . . . . . . . • . . . 121 Exterior mirrors . . . . . . . . . . . . . . . . . . . . 123 Folding in the mirrors . . . . . . . . . . . . . . . . 124 Interior mirror . . . . . . . . . . . . . • . . . . • • . . 122 Mobile online services see Volkswagen Car-Net . . . . . . . . . . . . . 402 
Mobile telephone Rear-seat telephony................. 187 Use without an external aerial . . . . . . . . . 399 
Modifications . . . . . . . . . . . . . . . . . . . . . . . . 396 Modifications to the vehicle . . . . . . . . • . . . 394 Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 
Move 3-seat bench ..... . ............. 74 
Moving 2-seat arrangement, Business . . . . . . . . . 185 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seatlbed, California  . . . . . . . . . . . . 195 
Multi-flex board . . . . . . . . . . . . . . . . . . . . . . . 77 
Multifunction steering wheel 27 
Multivan 
N 
Assembling opaque shades for the wind-screen and the rear window . . . . . . . . . 176 Components of the opaque shades kit . . 175 Darkening the interior of the vehicle . . . . 175 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 175 Fitting opaque shades for the windscreen and the rear window . . . . . . . . . . . . . . . 177 Fitting the opaque shades to the side win-dows . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Removing and stowing the opaque shades .1.79 
Net partition . . . . . . . . . . . . . . . . . . . . . . . . 136 
New engine . . . . . . . . . . . . . . . • . . . . . . . . . 394 
New tyres . . . . . . . . . . . . . . . . . . . . . . . . . . 370 
Noises Adaptive cruise control (ACC) . . . . . . . . . 299 Brake support systems . . . . . . . . . . . . . . 276 Engine . . . . . . . . . . . . . . . . . . . . . . . 259, 345 Rear axle differential lock . . . . . . . . . . . . . 286 Regeneration . . . . . . . . . . . . . . . . . . . . . . 409 Supplementary heating system . . . • . . . . 339 Tyres . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378 
Number of seats . . . . • . . . . . . . . .  . . . . . . . . 64 Business . . . . . . . . • . . . . . . . . . . . . . . . .  180 California ..... , . . . . . . . . . . . . . . . . . . . 193 Multivan ........................... 64 
Number plate light (LED) . . . . . . • . . . . . . . 434 
0 
Octane number . . . . . . . . . . . . . . . . . . . . . . 344 
Odometer . . . . . . . . . . . . . . . • . . . . . . . . . . . . 20 
Oil see Engine oil . . . . . . . . . . . . . . . . . . . . . 353 
Oil dipstick . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Old tyres . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368 On-Board Diagnostic System (OBD) . . . . . 399 
On line services see Volkswagen Car-Net . . . . . . . . . . . . . 402 
Opaque shades Cleaning . . . . . . . . . . . • . . . . . . . . • . . . . . 393 
Opaque shades kit Fabric shade . . . . . . . . . . . . . . . . . . . . . . 216 Roller blind . . . . . . . . . . . . . . . . . . . . . . . . 217 Sliding blind . . . . . . . . . . . . . . . . . • . . . . . 217 
Opaque shades kit, California Integrated . . . . . . . . . . . . . . . . . . . • . . . . . 217 Removable . . . . . . . . . . . . . . . . . . . . . . . . 216 
Opaque shades kit, Multivan Assembling opaque shades for the wind-screen and the rear window . . . . . . . . . 176 Components . . . . . . . . . . . . . . . . . . . . . . . 175 
Index I 475  

Fitting opaque shades for the windscreen and the rear window . . . . . . . . . . . . . . . 177 Fitting the opaque shades to the side win-dows . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Opaque shades, Multivan Removing and stowing ........... , . . . 179 
Opening Doors . . . . . . . . . . . . . . . . . . . . . • . . . . . . . 45 Electric sliding door . . . . . . . . . . . . . . . . . . 47 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Sliding door . . . . . . . . • . . . . . . . . . . . . . . . 46 Sliding windows . . . . . . . . . . . . . . . . . . . . . 58 Tailgate . . . . . . . . . . . . . . . . . . .  . . . . . . . . . 50 Vehicle . . . . . . . . . . . . • . . . . . . . . . . . . 40, 42 Windows .......................... 56 Wing doors . . . . . . . . . . . . . . . . . . . . . • . . . 53 
Outside temperature display . . . . . . . . . . . . 21 Black ice warning . . . . . . . . . . . . . . . . . . . . 21 Overview Centre console, comfort version . . . . . . . . 13 Centre console, standard version . . . . . . . 12 Driver door . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Driver side . . . . . . . . . . . . . . . . . . . . . . . . . 10 Front passenger side . . . . . . . . . . . .. . • . . 14 Front view . . . . . . . . . . . . . . . . . . . . . . • . . . 6 Headliner .................... , . . • . . 15 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . • . . . . . . . 25 Rear view (with tailgate) . . . . . . . . . . . . . . . . 7 Rear view (with wing doors) . . . . . . . • . . . . . 8 Side view ........................... 5 Turn signal and main beam lever . . . . . . . 107 Warning lamps . . . . . . . . . . . . . . . . . • . . . . 16 
Overview of indicator lamps . . . . . . . . . . . . 16 
Overview of seats . . . . . . . . . . . • . . . . . . . . . 64 
Overview of warning lamps ... , . . . . . . . . . 16 
p 
Pairing Rear-seat telephony... . . . . . . . . . . . . . . 190 Pairing mobile telephone Rear-seat telephony................. 190 
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 269, 272 Using the rear view camera system . . . . . 295 
Parking aid see ParkPilot . . . . . . . . . . . . . . • . . . . . . . 287 
Parking aid (front and rear) . . . . . . . . . . . . 289 
Parking aid (only at rear) . . . . . . . . . . . . . . 288 
Parking distance warning system see ParkPilot . . . . . . . . . . . . . . . . . . . . . . 287 
Parking light..... . . . . . . . . . . • . . . . . . . . . 109 
ParkPIIot . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Fault . . . . . . . . . . . . . . . . . . . . . . . . . 288. 289 Signal tones and screen display . . . . . . . 290 
476 I Index 
Using a high-pressure cleaner . . . . . . . . . 382 Wilh trailer . . . . . . . . . . . . . . . . . . . . 288, 290 
ParkPilot (front and rear) . . . . . . . . . . . . . . 289 
ParkPilot (only at rear) . . . . . . . . . . . . . . . . 288 
Pedals . . . . . . . . . . . . . . . . . . . . • . . • . . . 63, 262 
Performance figures . . . . . . . . . . . . . . . . . . 450 
Petrol . . . . . . . . . . . . . . . . . . • . . . . . . . . . . . 344 Additives . . . . . . . • . . . . . . . . . . . . . . • . . 344 Filling the tank . . . • . . . . . • . . . . . . . . • . . 342 Fuel ..........................•.. 344 Fuel gauge . . . . . . . . . . . . • . . • . . . . . • . . 341 Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 
Petrol engines Technical data . . . . • . . . . . . . . . . . . . . . . 453 
Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 
Plenum chamber . . . . . . . • . . . . . . . . • . . . . 387 
Polishing . . . . . . . . . . . . . • . . . . . . . . . . . . . 384 
Pollen filter . . . . . . . . . . . . . . . . . . . . . . . . . . 322 
Pollution filter . . . . . . . . . . . . • . . • . . . . . . . 322 
Pop-up roof Closing electrically . . . . . . . . . . . . . . . . . . 223 Closing manually . . . . . . . . . . . . . . . . . . . 220 Electric pop-up roof, California . . . . . . . . . 221 Interior lights . . . . . . . . . . . . . . . . . . . . . . 210 Manual pop-up roof, California......... 218 Opening electrically . . . . . . . . . . . . . . . . . 222 Opening manually . . . . . . . . . . . . . . . . . . 219 Pop-up roof bed . . . . . . . . . . • . . • . . 219, 222 Safety net..................... 219, 222 Windows in canvas . . . . . . . . . . . . . . . . . 222 
Pop-up roof  bed . . . . . . . . . . . . . . . . . . 219, 222 Safety net . . . . . . . . . . . . . • . . . . . . . 219, 222 
Power closing . . . . . • . . • . . . . . • . . . . . . . . . 50 
Power steering . . . . . . . . . . . . . . . . . . . . . . . 281 
Preheatlng . . . . . . . . . . . . . . . . . • . . . . . . . . 258 
Preparation Before every trip . . . . . . . . . . . . . . . . . . . . . 33 Breakdown set . . . . . . . . . . . . . . . . . . . . . 427 Changing a wheel . . . . . . . . . . . . . • . . . . 420 Changing bulbs . . . . . . . . . . . . . . . • . . . . 433 Checking the coolant level . . . . . . . . . . . . 361 Checking the engine oil level . . . . . . . . . . 356 Refilling coolant . . . . . . . . . . . . . . . . . . . . 361 Refilling engine oil . . . . . . . . . . . . . . . . . . 356 Vehicle battery . . . . . . . . . . . . . . . . . . . . . 364 Working in the engine compartment . . . . 352 
Preparing for  a journey . . . . . . . . . . . . . . . . . 33 Private mode Rear-seat telephony . . . . . . . . . . . . . . . . . 191 
Problem solving...................... 410 
Programming the wake up time Central control panel, California . . . . . . . . 207 
Protection from the sun . . . . . . . . . . . . . . . . 115 
Pull-away assist systems Indicator lamps . . . . . . . . . . . . . . . . . . . . . 282 Warning lamps . . . . . . . . . . . . . . . . . . . . . 282  

Residual current circuit breaker . . . . . . . . 247 California Beach . . . . . . . . . . . . . . . . . . . . 247 California Coast and Ocean . . . . . . • . . . . 247 
Retrofitting Car telephone . . . . . . . . . . . . . • . . . . . . . 398 Rear seats, Business . . . . . . . . . . . . . . . . 180 Rear seats, California . . . . . . . . . . . . . . . 193 Rear seats, Multivan . . . . . • . . . . . . . . . . . 64 seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Two-way radio  . . . . • . . . . . • . . • . . . . . . . 398 
Retrofitting seats Business . . . . . . . . . . . • . . . . . . . . . . . . . 180 California . . . . . • . . . . . . . . . . . . . . . . . . . 193 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 
Rev counter . . . . . . . . . . . . . . . . . . . . . . . . . . 20 
Reversing camera . . . . . . . . . . . . . . . . . . . . 291 
Rims .......................•....... 369 Bolted-on rings . . . . . . . . . . . . . . . . . . . . . 369 Bolted-on trims . . . . . . . . . . . . . • . . . . . . . 370 Identification . . . . . . . . . • . . • . . . . . • . . . . 370 
Roll-back function Electric sliding door . . . . . . • . . . . . • . . . . . 48 Electric windows  . . . . . • . . . . . . . . • . . . 57 Sliding/tilting roof . . . . . • . . • . . . . . . . . . . . 60 
Rolling road  test bed . . . . . . . • . . • . . . . . . . 286 
Roof carrier . . . . . . . . . . . • . . . . . • . . . 137. 139 
Roof ventilator . . . . . . . . . . . . . . . . . . . . . . . 331 
Rotating front seats . . . . . • . . . . . . • . • . . . . . 71 
RSE . . . . . . . . . . . . . . . . . . . . . • . . • . . . . . . . 165 
Rubber seals . . . . • . . . . . • . . . . . . . . . . . . . 386 
Running in 
5 
Brake pads . . . . . . . . . . . . . . . . . . . . . . . . 272 Engine ........................... 394 see Brakes . . . . . . . . . . . . . . . . . . . . . . . . 272 The first kilometres . . . . • . . . . . . . . . . . . . 394 Tyres . . . . . . . . . . . . . . . . . . . . . . . • . . . . 370 
SAFELOCK mechanism . . . . . . . . . . . . . . . . 42 
SAFE shown In the display . . . . . . . . . . . . . 260 
Safety equipment. . . . . . . . . . . . . . . . . . . . . . 91 
Scrapping . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 
Screen Changing the language . . . . . . . . . . . . . . 171 Folding in/out . . . . . . . . . . . . . . . . . . . . . . 167 Function settings . . . . . . . . . . . . . . . . . . . 171 Image settings . . . . . . . . . . . . . . . . . . . . . 171 Main menu . . . . . . . . . . . . . . . . . . . . . . . . 171 Settings . . . . . . . • . . • . . . . . . . . . . . . . . . 170 Screen mode . . . . . . . . . . . . . . . . . . . . . . . . 171 
Seat adjustment Business . . . . . . . . . . . . . . . . . . . . . . . . . 182 
Seat belt protection . . . . . . . . . . . . . . . . . . . . 83 
Seat belt routing . . . . . . . . . . . . . . . . . . . . . . 85 
478 I Index 
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Automatic belt retractor . . . . . . • . . . . . • . . 86 Belt height adjuster . . . . . . • . . • . . . . . • . . 86 Belt status display . . . . . . . . . . • . . . . . . . . 80 Belt tensioner . . . . . . . . . . . . . . • . . . . . . . . 86 Checklist . . . . . . . . . . . . . . . . . • . . . . . . . . 83 Cleaning . . . . . . . . . . . . . . . • . . . . . . . . . . 392 Fastening . . . . . . . . . . . . . . • . . • . . . . . . . . 84 Not fastened . . . . . . . . . . . . . . . . . . . . . • . . 82 Seat belt routing . . . . . . . . . .  . . • . . . . . • . . 85 Twisted  seat belt . . . . . . . . . . . . . . . . . . . . 83 Unfastening . . . . . . . . . . . . . . . • . . . . . . . . 84 Using . . . . . . . . . . . . . . . . . . . . . . . . . . • . . 83 Warning lamp . . . . . . . . . . . . . . . . . . . . . . . 80 
Seat belt warning lamp . . . . . . . . . . . . . . . . . 80 
Seat covers . . . . . . . . . . . . . . . . . . . . . . . . . 388 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 389 Cleaning Alcantara . . . . . . . . . . . . . . . . . . 389 Cleaning and caring for natural leather . . 391 Cleaning cloth seat covers . . . . . . . . . . . . 389 Cleaning fabric trim . . . . . . . . . . . . . . . . . 389 Handling seat covers . . . . . . . . • . . . . . . . 389 Leatherette . . . . . . . . . . . . . . . . . . . . . . . . 392 
Seat functions front . . . . . . . . . . . . . . . . . . . . . • . . . . . . . . 69 Passenger compartment . . . . . . . . . . . . . . 72 rear. . . . . . . . . . . . . . . . . . . . . . • . . . . . . . . 72 
Seat functions, rear Business . . . . . . . . . .  . . . . . . . . . . . • . . . 182 California . . . . . . . . . • . . . . . . . . . . . • . . . 193 
Seat heating . . . . . . . . . • . . . . . . . . . . . . . . . . 69 Seat rails Business . . . . . . . . . . . . . . . • . . . . . . . . . 133 California . . . . . . • . . . . . . . . . . . . . . • . . . 133 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 393 Multivan . . . . . . . . . . . . . • . . . . . . . . . . . . 133 
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . • . . . . 64 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Adjusting head restraints . . . . . . . . . . . . . . 67 Adjusting the steering wheel position . . . . . 68 Electrically adjustable front seat . . . . . . . . 66 Electric lumbar support adjustment . . . . . . 66 Fitting head restraints . . . . . . . . . . . . . . . . 67 Mechanical front seats . . . . . . . . . . . .  . . . . 65 Memory seats  . . . . . . . . . . . . . . . . . • . . . . 70 Multivan ......................•.... 64 Number of seats . . . . . . . . . . . . . . . . . . . . . 64 Number of seats, Business . . . . . . . . . . . 180 Number of seats, California . . . . . . . • . . . 193 Removing head restraints . . . . . . . . . . . . . 67 Rotating front seats  . . . . . . . . . . . . . . . . . . 71 Seat heating . . . . . . . . . . . . . . . . . . . . . . . . 69 Single seats in the passenger compartment .7.3 
Securing straps Buckle straps . . . . . . . . . . . . . . . . . . . . . . 128 Ratchet straps . . . . . . . . . . . . . . . . . .  . . . 128  

Selecting a gear DSG dual clutch gearbox . . . . . . . . . . . . . 264 Manual gearbox . . . . . . . . . . . . . . . . . . . . 263 
Selective Catalytic Reduction see Emission control system for diesel vehi-cles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 
Selector lever lock Dual clutch gearbox . . . . . . . . . . . . . . . . . 265 
Selling the vehicle . . . . . . . . . . . . . . . . . . . . . . 4 In other countries/continents . . . . . . . • . . 405 Volkswagen Car-Net . . . . . . . . . . . . . . . . 403 Service fluids . . . . . . . . . . . . . . . . . . . . . . . . 395 
Service interval display Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Oil change service . . . . . . . . . . . . . . . . . . . 22 Service position for the front wipers ...... 119 
Settings Air conditioning system . . . . . . . . . . . . . . 328 
Setting up Integrated child seat . . . . . . . . . . . . . . . . . 104 
Setting up the bed 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seaVbed, California . . . . . . . . . . . . 196 
Side airbags see Airbag system . . . . . . . . . . . . . . . . . . . 94 
Side Assist Lane change assist system . . . . . . . . . . . 312 Side lights . . . . . . . . . . . . . . . . . . . . 108, 109 
Signal tones Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Warning and indicator lamps . . . . . . . . . . . 16 
Single door opening . . . . . . . . . . . . . . . . . . . 40 Single seats in the passenger compartment Folding out the table . . . . . . . . . . . . . . . . . 73 
Sink Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . 253 
Sitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 
Sitting position Correct sitting position . . . . . . . . . .  . . . . . 63 Incorrect sitting position . . . . . . . . . . . . . . . 62 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . . 58 Closing . . . . . . . . . . . . . . . . . . . . . 59 Convenience closing . . . . . . . . . . . . . . . . . 59 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Manual closing . . . . . . . . . . . . . . . . . . . . . 415 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Roll-back function . . . . . . . . . . . . . . . . . . . 60 Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . . 46 Childproof lock . . . . . . . . . . . . . . . . . . . • . . 48 Opening and closing electrically 47 Opening and closing manually . . 46 Sliding windows Closing ............................ 58 Opening . .  . ...................... 58 
Snow chains . . . . . . . . . . . . . . . . . . . . . . . . . 379 Four-wheel drive . . . . . . . . . . . . . . . . . . . 379 
Socket 12-volt sockets . . . . . . . . . . . . . 244 230-volt Euro socket . . . . . . . . . . . . . 245 230-volt grounded safety socket 246 External socket . . . . . . . . . . . . . . . . 245 
Sockets 12-volt . . . . . . . . . . . . . . . . . 164 230-volt . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 
Spanner symbol . . . . . . . . . . . . . . . . . . . . . . 23 Spare fuel canister . . . . . . . . . . . . . . . . . . . 340 
Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395 
Spare wheel . . . . . . . . . . . . . . . . . . . . . . . . . 374 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . 37 4 Removing . . . . . . . . . . .  . . . . . . . . . . . . . . 374 Speed index . . . . . . . . . . . . . . . . . . . . . . • . . 377 
Start/stop system . . .  . . . . . . . . . . . . . . 283 When towing a trailer . . . . . . . . . . . . . . . . 140 
Starting with jump leads see Jump starting . . . . . . . . . . . • . . . . . . . 443 Static cornering light ..........•........ 110 
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Power steering . . . . . . . . . . . . . • . . . . . . . 281 Pulling to one side . . . . . . . . . . . 373 Vibration . . . . . . . . . . . . . . . • . . . . . . . . . . 373 
Steering wheel Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . 68 
Sterilising agent . . . . . • . . . . . . . . • . . . . . . . 239 
Stickers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 
Storing vehicle data . . . . . . . . . . . . . . . . . . 398 
Stowage Stowage compartment in the headliner . . 214 Stowage areas . . . . . . . . . . . . . . . . . . . . . . . 150 Armrest, 2-seat arrangement, Business . 184 California  . . . . . . . . . . . . . . . . . . . . . . . . . 210 Drawers ........................... 76 Front passenger side . . . . . . . . . . . . . . . . 151 Glove compartment . . . . . . . . . . . . . . . . . 151 Lockable stowage compartment . . . . . . . 214 Stowage compartment lights ........... 114 Vehicle wallet . . . . . . . . . . . . . . . . . . . . . . 151 
Stowage box . . . . . . . . . . . . . . . . . . . . . . . . 213 
Stowage compartment in the headliner . . 214 Stowage compartment lights on the front passenger side ...................... 114 Stowing Centre console . . . . . . . . . . • . . . . . . . . . . 151 Dash panel . . . . . . . . . . . . . . . . . . . . . . . . 151 Integrated child seat . . . . . . . . . . . . . . . . . 104 Other stowage compartments . . . . . . . . . 152 Stowing cargo . . . . . . . . . . . . . . . . . . . . . . . 127 Stowing items of luggage . . . • . . . . . . . . . . 126 
Sunbllnd Side windows . . . . . . . . . . . . . . . . . . . . . . . 115 
Index I 479