
While driving .. ...... 257 
Starting the engine, changing gear and parking 
-Starting and stopping the engine .. 257 
-Changing gears . . . . . . . .  . .......... 260 
-Braking, stopping and parking ......... 269 
-Driving with respect for the environment 278 
-Steering ........... 281 
Driver assist systems 
-Pull-away assist systems .... 282 
-ParkPilot ............................ 287 
-Reversing camera (Rear Assist) ....... 291 
-Cruise control system (CCS) . . . . . ... 295 
-Adaptive cruise control (ACC) ......... 298 
-Area monitoring system (Front Assist) .. 307 
-Lane change assist system (Side Assist) . .. . . .. .. . . . . . . . . .......... 312 
-Driver Alert System (recommendation for rest breaks) . . . . . . . . . . ......... 315 
-Adaptive chassis control (DCC) ........  317 
-Tyre monitoring system . . . . . .  . ....... 318 
Air conditioning system 
-Heating, ventilating, cooling ........... 322 
-Supplementary heaters (auxiliary air heater or auxiliary coolant heater) .... 332 
At the filling station 
-Filling the tank ....................... 340 
-Fuel . . . . . . . . . . . . . . . . ........ 343 
-Emission control system for diesel vehicles (AdBiue®j ................... 346 
Cleaning and maintenance ...... 350 
In the engine compartment 
-Preparation for working in the engine compartment . . . . . . . . . . . . . . . . 350 
-Engine oil ........................... 353 
-Coolant ..................... 358 
-Vehicle battery ....................... 362 
Wheels and tyres 
-Useful information about wheels and 
tyres . . . . . . . . . . . . . . ..... 367 
Vehicle care and maintenance 
-Caring for and cleaning the vehicle exterior . . . . . . . . . . . . . . . . . . . ... 380 
-Cleaning and caring for the interior ..... 388 
-Accessories, modifications, repairs and renewal of parts . . . . . . . .... 394 
-Mobile online services .. 402 
-Consumer information 404 
-Engine management system and exhaust purification system . . . .. 407 
If and when ........................ 410 
Practical tips 
-Frequently asked questions ........... 410 
-In an emergency ..................... 411 
-Manual opening and closing . . . . . . . . . 413 
-Vehicle toolkit . . ............... 416 
-Hubcaps.. . .................... 417 
-Changing a wheel .................... 420 
-Breakdown set ....................... 425 
-Fuses................ . . 429 
-Changing bulbs . . . . . . .  . .....•.... 432 
-Jump starting . . . . . . .......... 443 
-Tow-starting and towing . . . 446 
Technical data ... 
Technical data 
-Vehicle data 
-Petrol engines 
-Diesel engines .. 
Abbreviations 
Index .......... . 
... 450 
... 450 
......... 453 
455 
..... " ... 463 
.. 465 
Table of Contents 3  

Symbol Meaning=>& See 
.......,. Front brake pads worn . 
Lit up: ESC fault or switched off for system-related reasons. 
Flashing: ESC/TCS is taking corrective action. =>page 269 
1} TCS switched off manually. 
e ABS faulty or not functioning. 
0$ Rear fog light switched on. =>page 106 
Lit up: vehicle lighting not working partially or completely. =>page 432 
0 Lit up or flashing: catalytic converter fault. 
w Lit up: glow period for a diesel engine. 
Flashing: fault in engine management system. 
EPC Fault in engine management system. =>page 407 
Diesel particulate filter has become saturated with soot. 
Only for specially equipped courier vehicles: diesel particulate filter is being regenerated. 
(1) Tyre pressure too low. =>page 367 Tyre monitoring system faulty. 
0 Windscreen washer fluid level too low. =>page 116 
f] Fuel tank almost empty. =>page 340 
Flashing: engine oil system fault. 
Lit up: engine oil level too low. =>page 353 
....... Fault in airbag and belt tensioner system. =>page 87 
tf' 
Front passenger front airbag switched off (PASSENGER AIR BAG =>page 87 
f9 Ad Blue® level is low. =>page 346 
/>. 
with Ad Blue® system faulty or not refilled using norm-standard AdBI-ue®. =>page 346 
Have the air filter replaced. => Booklet SeNice schedule 
a, Electronic Immobilizer active. =>page 257 
Lit up: rear axle differential lock switched on. =>page 282 .... Flashing: rear axle differential lock fault. 
Adaptive cruise control (ACC) currently not available. =>page 298 
Instrument cluster 17  

Symbol Meaning=>& See 
Lane change assist system currently not available. =>page 312 . 
The fog light is switched on. =>page 106 
.......,,...., Turn signal, left or right. =>page 106 r., Hazard warning lights switched on. =>page 411 
Trailer turn signals in operation. =>page 139 
Lit up: depress the brake pedal. Changing gear 
CS» =>page 260 Flashing: the lock button in the selector lever is not engaged. Braking, stopping and parking =>page 269 
The cruise control system (CCS) is controlling the speed. =>page 295 
(") Adaptive cruise control (ACC) active. No vehicle has been detec-ted ahead. =>page 298 
th. Lit up: Hill Descent Assist switched on. =>page 285 Flashing: the lock button in the selector lever is not engaged. 
Main beam is switched on or the headlight flasher is being opera!-=>page 106 ed. 
When displayed in white: Adaptive cruise control (ACC) active. 
B' 
Vehicle detected ahead. 
When displayed in grey: Adaptive cruise control (ACC) not active. =>page 298 
System switched on, does not regulate. 
Main beam assist (Light Assist) is activated. =>page 110 
Lit up: service interval display. =>page 22 
,....c. Flashes alternately with selector lever display, e.g. 0: fault in dual clutch gearbox (DSG®. =>page 260 
(A) The starUstop system is available, automatic engine stop is active. 
The starUstop system is not available. =>page 282 
(J9 OR: the starUstop system has switched off the engine automatical-ly. 
* 
Black ice warning. The outside temperature is below =>page 19 +4·c (+39.F). 
® A mobile telephone is connected via Bluetooth to the factory-fitted => Booklet Radio, pro-provision for mobile telephone. vision for mobile tele-
Mobile telephone battery charge level. Only for factory-fitted provi-phone, infotainment system, navigation sion for mobile telephone. system 
A WARNING A WARNING (Continued) 
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury. 
• Never ignore any illuminated warning lamps or text messages. 
Overv1ew of the vehicle 
• Stop the vehicle as soon as possible and when safe to do so. 
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. ll>  

Instrument overview 
Fig. 14 Instrument cluster in the dash panel. 
m First read and observe the Introductory Information and safety warnings & on page 19. 
Descriptions of the instruments 14: 
G) Setting button for the clock 1) 
-Press the (
-Press the (o.o 1 sn) button to continue Q). Press and hold to scroll through quickly. 
-Press the (
® Rev. counter (running engine speed in revolutions x 1,000 per minute). 
The start or the red zone on the dial indicates the maximum engine speed that may be used in each gear when the engine is wanm and after it has been run in properly. You should change up a gear or move the selector lever to D (or lift your foot off the accelerator) before the needle reaches the red zone =:o(D. 
@ Coolant temperature dlsplay.J,. 358. 
0) Displays =:opage 21. 
® Speedometer 
® Fuel gauge =:opage 340. 
CD Reset button for the trip recorder display (trip). 
-Press the [o.o 1 sn) button to reset to zero. 
CD 
• When the engine Is cold, avoid high engine speeds, driving at full throttle and overloading the engine. 
&... Changing up a gear early will help to save W fuel and reduce engine noise. 
r:il The instruments and displays may vary de-L!J pending on the equipment level of the vehi-cle. 
20 Ovcrvtew of the vchtclc  

Displays 
r-T'n First read and observe the introductory L-J,:.,U information and safety warnings & on page 19. 
The types of information displayed in the instru-ment cluster=:. Fig. 14@ vary according to the ve-hicle's equipment level: 
• Warning and information messages 
• Mileage displays 
• Time 
• Outside temperature 
• Compass display 
• Selector lever positions =:.page 260 
• Gear-change indicator =>page 260 
• Multifunction display (MFD) and menus for vari-ous settings =>page 24 
Type of message Symbol Explanation colour 
• Service interval display =:.page 22 
• Second speed (Settings menu =>page 24) 
• Fuel gauge =:.page 340 
• Start/stop system status display =:.page 22 
Warning and information messages 
The system runs a check on certain components and functions in the vehicle when the ignition is switched on or while the vehicle is in motion. Func-tional faults are indicated by red and yellow sym· bols with warning and text messages in the instru-ment cluster display (warning and indicator lamps =>page 16). An acoustic warning is also given in certain cases. Different instrument cluster designs will have different displays. 
Priority 1 warning message. Red 
The symbol flashes or lights up (sometimes together with a signal tone). te Do not drive onl Danger=:.&,! Check the fault and correct the cause. Seek expert assistance if neces-sary. 
Priority 2 warning message. Yellow 
The symbol flashes or lights up (sometimes together with a signal tone). Your vehicle could be damaged or break down if there is a fault or if service fluids are running low Check the fault as soon as possible. Seek expert assistance if necessa-ry. 
Information mes-sage. Information about various procedures within the vehicle. 
Mileage displays 
The odomelerregisters the total distance travelled by the car. 
The trip recorder(trip) shows the distance travel-led since the trip recorder was last reset. The last digit of the trip recorder indicates distances of 100 metres or tenths of a mile. 
Outside temperature display 
If the outside temperature falls below +4 ·c (+39.F), the temperature display also shows a "snowflake symbol"{(-. This symbol flashes and then remains constantly lit until the outside temper-ature rises above +6•c (+43.F) 
If the vehicle is stationary, the supplementary heat-ing system (=>page 332) is on or the vehicle is travelling at very low speeds, the temperature dis-played may be slightly higher than the actual out-side temperature due to heat radiated from the en-gine. 
The measuring range lies between -4o•c (·40.F) and +so•c (+122°F). 
Compass display 
When the ignition and navigation system are switched on, the instrument cluster display shows the current direction of travel. 
Selector lever position 
The gear selected is displayed on the side of the selector lever and on the display in the instrument cluster. The display may also show which gear has been selected if the lever is in D or 5, or in Tiptron-ic mode. 
Gear-change indicator 
While the vehicle is in motion, the instrument clus-ter may show which gear should be selected to re-duce fuel consumption =>page 260. .-
Instrument cluster 21  

Second speed display (m ph or km/h) 
In addition to the tachometer display, the speed can also be displayed in another unit of measure-ment (m ph or km/h) in the instrument cluster dis-play while you are driving. To do this select the menu option A 1 t. speed di s. in the Settings menu =>page 24. 
Vehicles without menu display on the instrument cluster: 
• Start the engine. 
• Press the Ice: 1 e)j button three times. The odom-eter in the instrument cluster display flashes. 
• Press the button !o.o 1 SErl once. The vehicle speed in "km/h" or "mph" is shown briefly in the dis-play instead of the odometer. 
• This activates the second speed display. lt can be deactivated in the same manner. 
lt is not possible to switch off the second speedom-eter display in those countries where the law stipu-lates that the display cannot be deactivated. 
StarUstop system status display 
The instrument cluster display shows information about the current status =>page 282. 
A wARNING 
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious injury. 
• Never Ignore any illuminated warning lamps or text messages. 
• Stop the vehicle as soon as possible and when safe to do so. 
Service interval display 
)'"""'"('n First read and observe the introductory L-W.I information and safety warnings & on page 19. 
The service display is shown on the instrument cluster=> Fig. 14 @. 
Service schedules at Volkswagen Commercial Ve-hicles are divided into two categories, oil change service and inspections. The service interval dis-play provides information on the next service which 
Overview of the vehicle 
A WARNING (Continued) 
• Any broken-down vehicle poses an In-creased accident risk both for you and for other road users. If the situation requires, switch on the hazard warning lights and set up the warning triangle as a warning to other road users. 
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. 
A WARNING 
Streets and bridges can also be iced over at outside temperatures above freezing. 
• The snowflake symbol indicates that there is a risk of black Ice. 
• There may be black Ice on the roads even when outside temperatures are above +4•c (+39°F), even when no snowflake symbol is displayed. 
• You should never rely solely on the out-side temperature display I 
CD 
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. 
m Differenl instrument clusters are available, L!J which means that the versions and displays may vary. In displays without warning or informa-tion texts, faults are indicated exclusively by the in-dicator lamps. 
m If several warning reports are detected, the L!J symbols will appear for several seconds, one after another. The symbols will continue to appear until the faults are rectified. 
The service appointment currently displayed can be found at Vehicles without text messages on the top right of the instrument cluster display: 
• 1: inspection. 
• 2: oil change service. ..  

A WARNING 
Accidents  and injuries can occur if the driver is distracted. 
• Never open the menus on the instrument cluster display  while the vehicle is in motion. 
r::l After starting the engine with a discharged l!..J vehicle battery, or after the battery has been changed, system settings (time, date, personal 
Overview of the menu structure 
nl1 First  read and observe the introductory 1-J,::.JJ Information and safety warnings & on page 24. 
The following menu structure shows how the Volkswagen information system menus on the in-strument cluster display are structured. The size and layout of the Volkswagen information system menu depends on the vehicle electronics and the level of vehicle equipment. 
MFD (multlfunctlon display) 28 
• Travel time 
• Curr. consum. (current fuel consumption) 
• Av. consum. (average consumption) 
• Fuel range 
• SCR range (Ad Blue® remaining range) 
• Distance 
• Av. speed (average speed) 
• Digit. speed (digital speed display) 
• Digital oil temp. (digital oil temperature display) 
• Speed warning 
ACC =>page 298 
Audio Radio, provision  for mobile telephone, infotainment system, navigation system 
Navigation Radio, provision for mo-bile telephone, infotainment system, navigation system 
Telephone Radio, provision for mo-bile telephone, infotainment system, navigation system 
Vehicle status 21, Displays and 22, Service Interval display 
convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged. 
• Assist systems 
-Side Assist 
System on/off 
Brightness 
Back 
-Front Assist 
System on/off 
Acoustic warning/advance warning 
Dist. warn. (distance warning) 
Back 
-ACC 
Basic sett. (basic settings) 
Distance 
Back 
-Back 
• Language 
• MFD data 
-Travel time on/off 
-Current consumption (current fuel consump-tion) on/off 
-Av. consum. (average consumption) on/off 
-Distance on/off 
-Av. speed (average speed) on/off 
-Digital speed (digital speed display) on/off 
-Digital oil temp. (digital oil temperature dis-play) on/off 
-Speed warn. (speed warning) on/off 
-Back 
• Convenience 
-ATA confirm on/off 
-Central locking (central locking system) 
Auto lock (automatic locking) on/off 
Auto unlock (automatic unlocking) on/off 
Instrument cluster 25 
...  

Possible displays 
Menu Function 
Travel time Driving time in hours (h) and minutes (min) that has elapsed since the lgni-tion was switched on. 
While the vehicle is motion, current consumption is displayed in 11100 km Curr. consum. (mpg). When the engine is running and the vehicle is stationary it is meas-ured in litres/hour (gallons/hour). 
The average fuel consumption will be shown in 1/100 km (mpg) after a dis-
Av. consum. tance of approximately 100 metres has been travelled. The display will show dashes until this point. The displayed values will be updated approxi-mately every 5 seconds. 
Approximate calculation of the distance in km (miles) that can still be trav-
Fuel range elled with the current fuel level under the current driving conditions. One factor used for calculating this figure is the current level of fuel consump-tion. 
Approximate distance (In km) that can be travelled with the remaining quantity of Ad Blue® under current driving conditions. This information is SCR range shown only when the remaining range is less than 2,400 km. The AdBiue® remaining range cannot be deselected in the Settings sub-menu. 
Distance The distance travelled in km (miles) since the ignition was switched on. 
The average speed will be shown after a distance of approximately 1 00 Av. speed metres has been travelled. The display will show dashes until this point. The displayed values will be updated approximately every 5 seconds. 
Digital speed Current vehicle speed displayed digitally. 
Digital oil temp. Current temperature of the engine oil displayed digitally. 
If the saved speed (within the range of 30 km/h (18 mph) and 250 kmlh Speed warn. (155 mph)) is exceeded, an acoustic and, if necessary, visible warning will be emitted. 
Switching between displays Deleting memory 1 or 2 manually 
• Vehicles without a multifunction steering wheel: press the rocker switch on the wiper lever. 
• Vehicles with a multifunction steering wheel: press button or@. 
Saving a speed for the speed warning 
• Select the Speed warn. display. 
• Press the @ button to save the current speed and activate the warning system. 
• If necessary, use the rocker switch on the wiper lever or the or@ buttons on the multifunction steering wheel within approximately 5 seconds to set the required speed. Then press@ again or wait a few seconds. The speed is now saved and the warning Is activated. 
• To deactivate, press @. The stored speed will be deleted. 
• Select the memory that you wish to delete. 
• Press and hold the @ button for approximately 2 seconds. 
Personal selection of displays 
In the Settings menu, you can specify which of the MFD displays should be shown In the Instru-ment cluster display. You can also change the units of measurement for the display =*page 30.