2021 VOLKSWAGEN TRANSPORTER ECO mode

vehicle at moderate speeds in order to reduce en-gine wear and to increase the mileage that the en-gine can cover. Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running smoothly. The following applies up to 1,000 kilometres:
• Do not depress the accelerator fully.
• Do not drive the vehicle at more than 2/3 of the top engine speed.
• Do not drive with a trailer attached.
Accessories and replacement parts
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
Volkswagen Commercial Vehicles recommends that you seek advice from a Volkswagen Commer-cial Vehicles dealership before purchasing acces-sories, spare parts or service fluids. For example, if the vehicle is to be retrofitted with accessories or if parts have to be renewed. Volkswagen Commer-cial Vehicle dealerships can recommend accesso-ries, parts and service fluids which are suitable for your requirements. They can also answer any questions you might have regarding official regula-tions.
Volkswagen Commercial Vehicles recommends you use only approved Volkswagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Commercial Vehicles for suitability, re-liability and safety. A Volkswagen Commercial Ve-hicles dealership is also qualified for correct instal-lation.
Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen Commercial Vehi-cles can therefore assume no responsibility for these parts, even if they have been approved by an official testing agency or are covered by an offi-cial approval certificate.
Service fluids and consumables
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
From 1,000 to 1,500 kilometres, gradually in-crease driving performance to top speed and high-est engine speed.
Running in new tyres and brake pads
• New wheels and tyres =>page 367
• Information on the brakes =>page 272
r:lib If the engine is run in gently, the life of the en-W gine will be increased and its oil consumption
Any retro-fitted equipment which has a direct ef-fect on the vehicle and/or the way it is driven must be approved by Volkswagen Commercial Vehicles for use in your vehicle and bear the e mark (the European Union's authorization symbol). These devices include cruise control systems or an elec-tronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear the ,A WARNING
Incorrectly performed repairs or modifica-tions to your vehicle can impair the effective-ness of the airbags, cause faults, accidents and fatal injury.
• Never secure or mount objects such as drink holders, telephone holders either on or next to the airbag covers or within the de-ployment zone of the airbag.
• Objects either on or next to the airbag module covers or are in the deployment zone of the airbags can cause serious or even fatal injuries should the airbags be activated.
All service fluids and consumables, e.g. toothed belts, tyres, coolant, engine oil, spark plugs and vehicle batteries, are being constantly developed. For this reason, service fluids and consumables
Vehicle care and maintenance I 395

Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an emergency, allow certain vehicle data to be trans-mitted from the vehicle.
Event data recorder
The vehicle is not fitted with an event data record-er.
Event data recorders temporarily store vehicle in-formation. This provides precise information in the event of an accident. In vehicles with an airbag system, data that might be relevant in the event of an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed. The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is cov-ered by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions, such as lane change flash, single door unlocking and displays, can be reprogrammed using special workshop equipment. If this is the case, the de-scriptions in your vehicle wallet will no longer cor-respond with the original functions. Volkswagen Commercial Vehicles recommends that any re-programming should be confirmed in the service schedule under "Workshop comments".
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
There is a diagnostic interface for reading the event memories in the vehicle interior &. Data relating to the function and status of the electronic control units are stored in the event memory. Addi-tional information on the stored data is available from qualified workshops.
The diagnosis interface is located in the footwell on the driver side behind a cover next to the lever for opening the bonnet.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted. Other memory content is overwritten on an on-going ba-sis.
A WARNING
Incorrect use of the diagnostic Interface can cause faults, which can result in accidents and serious injuries.
• Never read the event memory using the di-agnostic Interface yourself.
• The diagnostic Interface should only be read by a qualified workshop. Using a mobile telephone in the vehicle without a connection to the
external aerial
,...--.m First read and observe the introductory L--I=>U information and safety warnings & on page 394.
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio waves, which may also be termed "high-frequency energy". Current scientific literature warns us that radio waves can be harmful to human beings if they exceed certain limits. Government bodies and international committees have introduced threshold values and guidelines to ensure that electromag-netic radiation produced by mobile telephones does not pose a hazard to health. However, there is no proven scientific evidence that demonstrates that cordless telephones are absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile tele-phones, by taking steps to reduce the level of per-sonal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle, the level of electromagnetic radiation could be higher than when the mobile telephone is connec-ted to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable additional functions of Bluetooth® compatible mobile tele-phones, this will satisfy the legal requirements in many countries which permit the use of a mobile telephone in a vehicle only if a hands-free unit is used.
The factory-fitted hands-free system in your vehicle has been developed for use with mobile tele-phones that are compatible with Bluetooth®_ Mo-bile telephones must be carried in a suitable tele-phone holder or be stored securely in the vehicle. If a telephone holder is used it must be securely at-tached to the base plate. This is the only way to .,.
Vehicle care and maintenance 399

ensure that the mobile telephone is securely at-tached to the dash panel and always within reach of the driver. Depending on which hands-free sys-tem is installed, the connection between the mobile telephone and the external aerial is established ei-ther via the telephone holder or via an existing Bluetooth® connection between the mobile tele-phone and the vehicle.
Connecting the mobile telephone is to a telephone aerial integrated in the vehicle or to an external tel-ephone aerial reduces the electromagnetic radia-tion generated by the telephone which could affect the human body. Using an aerial also improves the quality of the signal.
If a mobile telephone is used in the vehicle interior without this hands-free system, it is not safely se-cured in the vehicle and also not connected to the vehicle's external telephone aerial. Furthermore, the mobile telephone is not being charged in the telephone holder. lt is also likely that the telephone connection will be disrupted and the signal strength will be poor.
No mobile telephone should be used in the vehicle unless it is connected to a hands-free unit. Volks-wagen Commercial Vehicles recommends the use of an external aerial when a mobile telephone is used in the vehicle.
Bluetooth® is a registered trademark of Blue-tooth® SIG, Inc.
A WARNING
Any mobile telephone that Is not secured or is incorrectly secured In the vehicle could be flung though the Interior during a sudden driving or braking manoeuvre, or In the event of an accident. This could cause Injuries.
• Mobile telephones, other devices and tele-phone accessories such as telephone hold-ers, notepads and portable navigation devi-ces must always be secured properly outside of the alrbag deployment zones or be stowed In a safe place whilst the vehicle Is In motion.
400 I Cleaning and maintenance
A WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are used, electromagnetic radiation In the vehicle could exceed limit values and thus be a health hazard for drivers and other vehicle occupants. This also applies to external aer-ials which have not been correctly Installed.
• Keep mobile telephone aerials at least 20 cm away from pacemakers, as the telephones may affect their functioning.
• Do not carry a mobile telephone in your breast pocket above a pacemaker when the telephone Is switched on or In standby mode.
• Switch off the mobile telephone Immedi-ately If you suspect it may be Interfering with a pacemaker.

Vents ............................ 329 Windscreen heating . . . . . . . . . . . . . . . . . 331
Air conditioning system, California . . . . . . 250
Air reclrculation mode . . . . . . . . . . . . . . . . 330 Operation . . . . . . . . . . . . . . . . . . . . . . . . . 330 Switching off . . . . . . . . . . . . . . . . . . . . . . . 330 Switching off temporarily . . . . . . . . . . . . . 330
Alarm system . . . . . . . . . . . . . . . . . . . . . . . . . 43 Alcantara . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Alternator . . . . . . . . . . . . • . . . . . • . . . . . . . . 364
Aluminium . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Anodised surfaces . . . . . . . . . . . . . . . . . . . 385
Anti-freeze . . . . . . . . . . . . . . . . . . . . • . . . . . 360 Anti-lock brake system (ABS) . . . . . . . . . . 275 Anti-snaking coupling Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Anti-theft alarm . . . . . . . • . . . . . . . . • . . . . . . 43 Anti-tow alarm . . . . . . . . . . . . . . . . . . . . . . 44 Description . . . . . . . . . . . . . . . . . . . . . . . . . 43 Interior monitoring system . . . • . . . . . . . . . 44 Risk of false alarm . . . . . . . . . . . . . . . . . . . 44 Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Anti-theft wheel bolts . . . . . . . . . 417, 420, 421
Anti-tow alarm . . . . . . . . . . . . . . 44
Applications . . . . . . . . . . . . • . . . . . 404
Apps ............................... 404 Area monitoring system . . . . . . . . . . . . . . . 307 City Emergency Brake function ......... 311 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 309 System limits . . . . . . . . . . . . . . . . . . . . . . 312
Armrest, 2-seat arrangement, Business Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . 184 Stowage compartment . . . . . . . . . • . . . . . 184
Armrest, 3-seat bench . . . . . . . . . . . . . . . . . . 78
Ashtray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Removable . . . . . . . . . . . . . . . . . . . . . . . . 162 Assist systems Adaptive chassis control (DCC) . . . . . . . . 317 Adaptive cruise control (ACC) . . . . . . . . . 298 Anti-lock brake system (ABS) . . . . . . . . . 275 Area monitoring system (Front Assist) . . . 307 Automatic Post-Collision Braking System 274 Brake Assist system (BAS) . . . . . . . . . . . 275 ccs ............................. 295 Cruise control system . . . . . . . . . . . . • . . 295 Driver Alert System .. .. .. .. .. . .. .. .. 315 Electronic differential lock (EDL) . . . . . . . 275 Electronic stability control (ESC) . . . . . . . 274 Hill Descent Assist . . . . . . . . . . . . . . . . . . 285 Hill Hold Assist . . . . . . . . . . . . . . . • . . . . . 284 Lane change assist system . . . . . . . . . . . 312 Parking aid . . . . . . . . . . . . . . . . . . . . . . . . 287
466 Index
Parking aid (front and rear) . . . • . . . . . . . 289 Parking aid (only at rear) . . . . . . . . . . . . . 288 ParkPilot . . . . . . . . . . . . . . . . . . . . . . . . . . 287 ParkPilot (front and rear) . . . . . . . . . . . . . 289 ParkPilot (only at rear) . . . . . . . . . . . . . . . 288 Rear Assist (reversing camera) . . . . . . . . 291 Recommendation for rest breaks....... 315 Reversing camera . . . . . . . . . . . . . . . . . . 291 Side Assist (lane change assist system) . 312 Start/stop . . . . . . . . . . . . . . . . . . . . . . . . . 283 Traction control system (TCS) . . . . . 275, 276 Tyre monitoring system . . . . . . . . . . 318, 321
Asymmetrical tyres . . . . . . . . . . . . . . . . . . . 377
Automatic belt retractor . . . . . . . . . . . . . . . . 86 Automatic car wash . . . . . . . . . . . . . . . . . . 381
Automatic gearbox See Dual clutch gearbox . . . . . . . . . . . . . 260 see Dual clutch gearbox DSG . . . . . . . . . 264 Automatic headlight control ............. 110
Automatic Post-Collision Braking System 274
Automatic switch-off for electrical consum-ers .............................. . 366
Auxiliary air heater See Supplementary heater .......... . 332 Auxiliary coolant heater Remote control .................... . See Supplementary heater .......... .
Auxiliary equipment or body parts ..... .
335 332
396
Auxiliary heater Remote control .................... . see Supplementary heater ........... . See Supplementary heater .......... . Switch-off delay ..............•.....
335 251 332 334 Awning ............................. 226 Closing . . . . . . . . . . . . . . . . . . . . . • . . . . . 227 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Removing and fitting . . . . . . . . . . • . . . . . 228
Axle weight rating . . . . . . . . . . . . . . • . . . . . 450
8
Ball coupling Fitting . . . . . . . . . . . . . . . . . . . . . . • . . . . . 142 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 142 Ready position . . . . . . . . . . . . . . . . . . . . . 142 Removing . . . . . . . . . . . . . . . . . . . . . . . . . 144
BAS see Brake support systems . . . . . . . . . . . 275 Battery Discharge . . . . . . . . . . . . . . . . . . . . . . . . . 339 Remote control (supplementary heating sys-tem) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Replacing in remote control key . . . . . . . . . 38 see Vehicle battery . . . . . . . . . . . . . . . . . . 362
Battery charger . . . . . . . . . . . . . . . . • . . . . . 24 7
Bed extension . . . . . . . . . . . . . . . . . . . . . . . . 77

Push-starting . . . . . . . . . . . . . . . . . . . . . . . . 257
R
Radar sensor . . . . . . . . • . . . . . . . . . . . 301, 309
Radio reception Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 Fault .........•...........•....... 406
Rail transport . . . . . . . . . . . . . . . . . . . . . . . . 405
Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Ratchet straps . . . . . . . . . . . . . . . . . . . . . . . 128
Reading lights ...............•........ 114
Rear-seat telephony . . . . . . . . . . . . . . . . . . 187 Components . . . . . . . . . . . . . . . . . . . . . . . 189 First user pairing . . . . . . . . . . . • . . . . . . . 190 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Pairing . . . . . . . . . . . . . . . . . . . • . . . . . . . 190 Private mode . . . . . . . . . . . . . . . . . . . . . . 191 Telephone handset . . . . . . . . . . • . . . . . . . 191 User pairing . . . . . . . . . . . . . . . . . . . . . . . 190
Rear-view mirror . . . . . . . • . . . . . . . . . . . . . 122
Rear Assist Reversing camera . . . . . . . . . . . . . . . . . . 291
Rear axle differential lock . . . • . . . . . . . . . . 286 Functioning principle . . . . . . . . . . . . . . . . 286 Noises ........................... 286 Not switching on . . . . . . . . . . . . . . . . . . . . 286 Switching off . . . . . . . . . . . . . . . . . . . . . . . 286 Switching on . . . . . . . . . . . . . . . . . . . . . . . 286 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 286
Rear seat entertainment system . . . . . . . . 165 Care and protection . . . . . . . . . . . . . . . . . 165 Changing the language . . . . . . • . . 171 Components . . . . . . . . . . . . . . . . . . . . . . . 166 Controls on the LCD screen . . . . . . . . . . . 168 DVD player. . . . . . . . . . . . . . . . . . . . . . . . 167 Folding the LCD screen out and in . . . . . 167 Folding the screen out and in . . . . . . . . . . 167 Function settings . . . . . . . . . . . . . . . . . . . 171 Image settings . . . . . . . . . . .. . . . . . . . . . . 171 Main menu (DVD player) . . . . . • . . . . . . . 171 Main menu (screen) . . . . . . . . . . . . . . . . . 171 Remote control . . . . . . . . . . . . . . . . . . . . . 169 Settings on the DVD player . . . . . . . . . . . 171 Settings on the LCD screen . . . . . . . . . . . 170
Rear view camera system Camera .......................... 293 Camera lens . . . . . . . . . • . . . . . . . . . . . . . 293 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 293 General information . . . • . . . . . . . . . . . . . 292 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 294 Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Requirements . . . . . . . . • . . . . . . . . . . . . . 292 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Switching on and off . . . . . . . . . . . . . . . . . 294 Rear window heating . . . . . . . . . . 324, 326, 328
Recommendation for rest breaks . . . . . . . 315 Function . . . . . . . . . . . . . . . . . . . . . • . . . . 316 Operation by the user . . . . . . . . . . . . . . . 316 Switching on and off................. 316
Recording data during a journey . . . . . . . . 398
Rectifying faults on the camping equip-ment .............................. 254
Recycling end-of-life vehicles . . . . . . . . . . 407 Refitting . . . . . . . . . . . . . . . . . . . . . . . . 396, 405
Refrigerator box, Business . . . . . . . . . . . . 186 Battery monitor . . . . . . . . . . . . . . . . . . . . . 187 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Refrigerator box, California . . . . . . . . . . . . 241 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Refuelling E10 . . . . . . . . . . . • . . . . . . . . • . . . . . . . . . 344
Regeneration . . . . . . . . . . . . . . . . . . . . . . . . 409
Remote control Rear seat entertainment system . . . . . . . 169
Remote control key Indicator lamp . . . . . . . . . . . • . . . . . . . . . . 38 see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Synchronising . . . . . . . . . . . . . . . . . . . . . . 39
Remote control (supplementary heating system) . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Auxiliary coolant heater . . . . . . . . . . . . . . 335 Auxiliary heater . . . . . . . . . . . . . . . . . . . . 335 Replacing the battery . . . . . . . . . . . . . . . . 337
Removable ashtray . . . . . . . . . . . . . . . . . . . 162
Remove and Install Single seats in the passenger compartment .7.3
Removing and Installing 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seaUbed, California . . . . . . . . . . . . 195 Single seats in the passenger compartment .7.3
Removing Ice . . . . . . . . . . . . . . . . . . . . . . . . 383
Removing snow . . . . . . . . . . . . . . . . . . . . . . 383 Removing wax . . . . . . . . . . . . . . . . . . . . . . . 383 Renewing parts . . . . . . . . . . . . . . . . . . . . . . 394
Repairing stone chips (note) Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396
Repairs . . . . . . . . . . • . . . . . . . . . . . . . . 394, 396 Airbag system . . . . . . . . . . . . . . . . . . . . . 397 Lifting platform . . . . . . . • . . . . . . . . . . 401 Plates . . . . . . . . . . . . . . • . . . . . . . . . . . . . 405 Stickers . . . . . . . . . . . . . . . . . . . . . . . . . 405 Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396 Replacement key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacement parts . . . . . . . . . . . . . . . . . . . 395
Reprogramming control units . . . . . . . . . . 399
Requirements Rear view camera system . . . . . • . . . . . . 292
Index 477