2021 VOLKSWAGEN TRANSPORTER lock

A WARNING
Never switch off the engine while the vehicle Is In motion. This can lead to a loss of vehicle control, accidents and serious injuries.
• The alrbags and belt tensioners will not work If the Ignition Is switched off.
• The brake servo will not work when the engine Is switched off. That is why more pressure on the brake pedal is needed to stop the vehicle when the engine Is switched off.
• The power assisted steering will not work when the engine is not running. More power is needed to steer the vehicle when the en-gine Is switched off.
Electronic immobilizer
r-T'n First read and observe the Introductory L-Wl information and safety warnings & on page 257.
The immobilizer helps to prevent the engine from being started and driven with an unauthorised ve-hicle key.
There is a chip in the key. lt automatically deacti-vates the immobilizer when the vehicle key is in-serted into the ignition lock.
The electronic immobilizer is automatically activa-ted when the vehicle key is removed from the igni-tion lock.
Changing gears
CO! Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps ............. . Pedals ... Manual gearbox: selecting a gear ........ .
Dual clutch gearbox DSG® ...... .
DSG® dual clutch gearbox: selecting a gear Changing gear with llptronic ............. .
260 While driving
261 262 263
264
264
266
A WARNING (Continued)
• If the vehicle key is removed from the Igni-tion, the steering lock can activate and you will no longer be able to steer the vehicle.
CD
If the vehicle has been driven at high load for a long period, the engine could overheat when it Is switched off. In order to avoid damage to the engine, allow the engine to run In neutral for approximately two minutes before switching lt off.
m In vehicles with DSG® dual clutch gearbox, W the vehicle key can only be removed from the ignition lock if the selector lever is in position P.
m After the engine is switched off, the radiator W fan in the engine compartment may run on for some minutes, even if the ignition is switched off or the vehicle key has been removed. The radi· ator fan will switch itself off automatically. The engine can only be started using a genuine Volkswagen vehicle key with the correct code. Co-ded vehicle keys are available from a Volkswagen Commercial Vehicles dealership 36.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show SAFE, or Immobilizer active!. The vehicle cannot be used if this occurs.
m The vehicle cannot be operated properly if W you do not have a genuine Volkswagen key. Driving with dual clutch gearbox DSG® 266 Fault in the DSG® dual clutch gearbox . . . . . 267
Gear-change indicator 268

Flashes Possible cause Solution
The lock button in the selector lever is not Engage the selector lever lock 265. engaged. The vehicle cannot drive off.
Dual clutch gearbox DSG®. Drive to the nearest qualified workshop immedi-
/ ./ flashes alternately with selector lever dis-ately at a low engine speed to have the system play, e.g. D.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Pedals
Fig. 218 In vehicles with a manual gearbox, ac-celerator pedal G), brake pedal@ and clutch ped-al@.
r-T'n First read and observe the introductory L-Wl information and safety warnings & on page 260.
The operation and freedom of movement of all pedals must never be impaired by objects or floor mats.
Only use floor mats that leave the pedal area free and can be securely fastened in the footwell.
If a brake circuit fails, you will have to depress the brake pedal further than normal in order to bring the vehicle to a stop.
262 I While driving
checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
• If the vehicle is stationary or has to be parked for repairs, always park the vehicle at a safe distance from the road, switch on the hazard warning lights, switch off the engine and take other precautionary measures In or-der to warn traffic behind you.
CD
Failure to observe Illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged. Fig. 219 In vehicles with a dual clutch gearbox. accelerator pedal G) and brake pedal @.
A wARNING
Objects in the driver footwell can hinder ped-al operation. This can lead to loss of control of the vehicle and increase the risk of serious Injury.
• Please ensure that all pedals can always be operated without any hindrance.
• The foot mats must always be properly se-cured in the footwell. .,.

Dual clutch gearbox DSG®
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
Description
The DSG® dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear automatically. it uses a dual clutch and two independent gearboxes to enable very fast gear changes with no loss of torque. The DSG® dual clutch gearbox thus combines the performance and economy of a manual gearbox with the com-fort and convenience of a conventional automatic transmission.
How the system works
Engine power is transferred to the drive shafts via the gearbox. In order to change gears, the power transmission between the engine and the gearbox has to be interrupted. This is what the clutch is for.
With the DSG® dual clutch system with its two complementary gearboxes, one gearbox is always connected under load to the engine. When one gear is engaged, another gear is always preselec-
led in the other gearbox. The clutch on the non-driven gear is closed and the other is opened at the same time. This is what makes very fast gear changes possible.
The DSG® dual clutch gearbox is designed to be more efficient than an automatic gearbox. In an au-tomatic gearbox, the torque converter is constantly in use, whereas in the DSG® dual clutch system the idle clutch can be opened, thus saving fuel. With its efficiency, low weight and intelligent control system, the DSG® dual clutch system usually ena-bles fuel consumption equal to or lower than a manual gearbox.
like the manual gearbox, the clutch in the DSG dual clutch system is subject to wear. Regular maintenance is necessary, varying accord-ing to what type of DSG® dual clutch system is in-stalled. For more information see the service schedule. In the DSG® dual clutch system, if one gearbox malfunctions it is deactivated and the oth-er gearbox functions alone *page 267. If this happens, have the system checked as soon as possible by a qualified workshop. DSG® dual clutch gearbox: selecting a gear
Fig. 221 Selector lever for automatic gearbox with lock button (arrow) in left-hand drive vehicles. The controls are mirrored for right-hand drive vehicles.
264 I While driving
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
The selector lever is equipped with a selector lever lock. When changing the selector lever position from P to a driving gear, depress the brake pedal and push the lock button in the selector lever in the direction of the arrow *Fig. 221. To move the se-lector lever out of position N to position D or R, first depress and hold the brake pedal.
The current selector lever position or the selected gear will be shown in the instrument duster display if the ignition is switched on. .,..

Selector lever posl-Designation Meaning=>& tlon
The drive wheels are locked mechanically.
p May only be selected when the vehicle is stationary. To disengage Parking lock this selector lever position while the ignition is switched on, de-press the brake pedal and press the lock button in the selector lev-er=> Fig. 221 (arrow).
R Reverse gear Reverse gear is selected. May only be selected when the vehicle is stationary.
N Neutral The gearbox is in the neutral position. No force is transmitted to the wheels and the braking effect of the engine is not available.
D
Standard driving po-All forward gears are shifted up and down automatically. The timing sition (normal pro-of the gear shift is determined by the engine load, your individual gramme) driving style and the speed of the vehicle.
All forward gears are automatically changed up and down at higher
s
Standard driving po-engine speeds than in selector lever position D. This uses the full sltlon (sport pro-power available from the engine. The timing of the gear shift is de-gramme) !ermined by the engine load, your individual driving style and the speed of the vehicle.
Selector lever lock
The selector lever lock in position P or N prevents gears from being engaged inadvertently, which would cause the vehicle to move.
To release the selector lever lock in the position P or N while the ignition is switched on, depress the brake pedal and hold. Press the lock button in the selector lever at the same time.
The selector lever lock is not engaged if the selec-tor lever Is moved quickly through position N, e.g. when shifting from R to D. This makes it possible, for Instance, to "rock" the vehicle backwards and forwards if it is stuck in snow or mud. The selector lever lock engages automatically if the brake pedal is not depressed and the lever is in position N for more than approximately 1 second and the vehicle is travelling no faster than approximately 5 km/h (3 mph).
In rare cases, the selector lever lock may not en-gage in vehicles with a DSG® dual clutch gearbox. The drive is then deactivated to prevent the vehicle from accidentally pulling away. The green indicator lamp IS> flashes and an information message is al-so displayed. Use the following procedure to en-gage the selector lever lock:
• Depress the foot brake and then release it again.
,A WARNING
Engaging an incorrect selector lever position can cause you to lose control of the vehicle, which can lead to accidents and serious inju-ries.
• Never depress the accelerator pedal when selecting a position.
• When the engine is running, the vehicle starts moving as soon as a selector lever po-sition is engaged and the brake pedal Is re-leased.
• Never select reverse gear or engage the parking lock while the vehicle Is In motion.
A WARNING
Unintentional vehicle movements can cause serious Injury.
• The driver must never leave the driver seat when the engine is running and a posi-tion has been selected. If you have to leave the vehicle while the engine Is running, al-ways apply the handbrake and move the se-lector lever to position P.
• If the engine is running and the selector lever Is in position D, S or R, the vehicle must be held with the foot brake. The vehicle will creep forward even when the engine Is idling, as power transmission Is even then not fully Interrupted.
• Never select positions R or P when the ve-hicle is In motion.
Starting the engine, changing gear and parking 265

Braking, stopping and parking
COl Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Handbrake ............................ .
Parking . . . . . . . ............. .
Information on the brakes ................ . Brake support systems .................. .
Switching the TCS on and off ............. .
Brake fluid ............................ .
270 271
272 272
274
276
277
The brake support systems are the anti-lock brake system (ASS), the Brake Assist system (SAS), the electronic differential lock (EDS), the traction control system (TCS) and the Electronic Stability Control (ESC).
Additional information and warnings:
• Towing a trailer 139
• Pull-away assist systems 282
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and seri-ous Injuries.
• If the warning lamp 0 lights up either on its own or with a text message In the display of the Instrument cluster, go to a qualified workshop Immediately, have the brake pads checked and any worn brake pads replaced.
A WARNING
Incorrect parking can cause serious Injuries.
• Never remove the vehicle key from the lg-nltlon lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer or control the vehl-cl e.
A WARNING (Continued)
• Never park the vehicle where parts of the exhaust system can come into contact with inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel.
• Always apply the handbrake when the ve-hicle Is parked.
• Never leave children or people requiring assistance alone In the vehicle. They could release the handbrake, move the selector lev-er or gearshift lever and thus set the vehicle In motion. This can lead to accidents and se-rious injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be used which could cause serious injury.
• Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and illness or fatalities, espe-cially for small children.
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• To avoid unintentional movement when parking the vehicle, first apply the handbrake and then remove your foot from the brake ped-al.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
Starting the engine, changing gear and parking I 269

A WARNING (Continued)
• If the brake warning lamp ID does not go out, or if it lights up when driving, the brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the vehi-cle Immediately and seek expert assistance 277, Brake fluid.
• If the brake warning lamp@ lights up to-gether with the ABS indicator lamp S, the control function of the ABS may have failed. This can cause the rear wheels to lock quick-ly when you brake. Locked rear wheels can lead to a loss of control of the vehicle. If pos-sible, reduce your speed and drive carefully at low speed to the nearest qualified work-shop in order to have the brake system tes-ted. Avoid sudden braking and driving ma-noeuvres on the way.
• The ABS Is not functioning correctly if the ABS indicator lampS does not go out or comes on while the vehicle is in motion. The
Handbrake
Fig. 223 Handbrake between the front seats.
r--fl1 First read and observe the introductory L-J,::.IJ information and safety warnings & on page 269.
Applying the handbrake
• Lift the handbrake lever up fully.
• The handbrake is applied when the indicator lamp ID lights up in the instrument cluster =-page 270.
Releasing the handbrake
• Lift the handbrake lever up slightly and press the lock button ::.Fig. 223 (arrow).
• Guide the handbrake lever down whilst the lock button is pressed.
A WARNING (Continued)
vehicle can be stopped using the normal brakes only (without ABS). The protection provided by ABS is no longer available. Go to a qualified workshop as soon as possible.
• If the warning lamp 0 lights up either indi-vidually or together with a text message in the display of the instrument cluster, go to a qualified workshop immediately to have the brake pads checked or any worn brake pads replaced.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged. A WARNING
Incorrect use of the handbrake can cause ac-cidents and serious Injuries.
• The handbrake should never be used to brake the vehicle, except in emergencies. The braking distance is considerably longer as only the rear wheels are braked. Always use the foot brake.
• Never drive the vehicle with the handbrake lightly applied. This can overheat the brakes and adversely affect the brake system. lt can also cause premature wear to the rear brake pads.
• Never activate the accelerator from the en-gine compartment if a position or gear has been selected and the engine is running. The vehicle can start to move even if the hand-brake Is applied.
CD
To avoid unintentional movement when parking the vehicle, first apply the handbrake and then remove your foot from the brake pedal.
r::l An acoustic warning is given if the car is driv-L.!:.J en faster than approximately 6 km/h (4 mph) with the handbrake applied. Starting the engine, changing gear and parking I 271

Parking
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
Please adhere to relevant legislation when stop-ping and parking your vehicle.
Stopping the vehicle
The steps should only be carried out in the speci-fied order.
• Stop the vehicle on a suitable surface &.
• Depress and hold the brake pedal until the en-gine has stopped.
• Apply the handbrake.
• With a DSG® dual clutch gearbox, move the se-lector lever to position P.
• Switch off the engine and take your foot off the brake pedal.
• Remove the vehicle key from the ignition lock.
• Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
• With a manual gearbox, select the first gear for flat ground and uphill inclines, or the reverse gear for downhill inclines, and then release the clutch pedal 263.
• Please ensure that all occupants, in particular children, leave the vehicle.
• Take all vehicle keys with you when you leave the vehicle.
• Lock the vehicle.
Additional points for ascending and descending inclines
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the kerb if the parked vehicle starts to move.
• When facing downhill, turn the wheels so that they face the kerb.
• When facing uphill, turn the wheels so that they face the centre of the road.
Information on the brakes
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first be "run in" &. However, you can compensate for
2721 While driv1ng
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with any Inflammable material underneath the ve-hicle, e.g. undergrowth, leaves, dry grass, split fuel.
CD
• To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly and then remove your foot from the brake pedal.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
• If the handbrake Is not applied fully when the vehicle Is stationary and the brake pedal Is released when then selector lever Is in posi-tion P, the vehicle may move a few centimetres forwards or backwards. the slightly reduced braking force by applying more pressure to the brake pedal. During the run-in pe-riod, the braking distance Is longer when the brakes are depressed fully or during emergen-cy braking than with brakes that have been fully run in. In the run-in period, the brakes should not be depressed fully and situations that create a .,.

The Automatic Post-Collision Braking System only functions in frontal, side and rear collisions if the airbag control unit registers the corresponding trig-gering threshold during the accident, and the acci-dent occurs at a speed greater than 10 km/h (6 m ph).
The ESC brakes the vehicle automatically, provi-ded that the hydraulic braking system, the ESC and the electrical system are undamaged in the accident and remain functional.
The following actions override automatic braking in the event of an accident:
• When the driver depresses the accelerator. No automatic braking occurs.
• When the brake pressure transmitted through the depressed brake pedal is greater than the brake pressure provided by the system. The vehi-cle is braked manually.
Anti-lock brake system (ABS)
The ABS prevents the wheels from locking when the brakes are applied up until the point where the vehicle is nearly stationary and assists the driver in steering the vehicle and keeping it under control. This means that the vehicle is less likely to spin, even when the brakes are depressed fully:
• Depress and hold the brake pedal with force. Do not take your foot off the brake pedal or reduce the force on the brake pedal.
• Do not pump the brake pedal or reduce the pressure on the brake pedal.
• Steer the vehicle while the brake pedal is fully depressed.
• The ABS will switch off when the brake pedal is released or if the pressure on the brake pedal is reduced.
If the ABS is taking corrective action, there is a pulsing movement in the brake pedal and some noise. However, ABS will not necessarily guaran-tee shorter braking distances in a// conditions. The braking distance could even be longer when brak-ing on gravel or on fresh snow covering an icy or slippery surface.
Brake Assist system (BAS)
The Brake Assist system can help to reduce the braking distance. The Brake Assist system reinfor-ces brake pressure when the driver depresses the brake pedal quickly in an emergency situation. As a result, full braking power is made accessible very quickly, braking power is reinforced and the brak-ing distance reduced. This means that the ABS is activated more quickly and more effectively.
Do not reduce the pressure on the brake pedal. The Brake Assist system will switch off the brake servo automatically when the brake pedal is re-leased or if the pressure on the brake pedal is re-duced.
Traction control system (TCS)
The TCS reduces the engine output if wheels pin occurs and adapts the output to suit road surface conditions. TCS helps the car to start moving, ac-celerate and climb gradients in unfavourable road conditions.
The TCS can be switched on and off manually 276.
Electronic differential lock (EDL)
The EDL is available for normal driving on straight roads. EDL brakes the wheel that has lost traction and distributes the driving force to the other drive wheels. To prevent the disc brake of the braked wheel from overheating, the EDL cuts out automat-ically if subjected to excessive loads. The EDL will switch on again automatically when the brake has cooled down.
A WARNING
Driving fast on icy, slippery or wet roads can lead to a loss of control of the vehicle and could cause serious injury to the driver and passengers.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions. Do not Jet the extra safety afforded by the brake support systems ABS, BAS, EDL, TCS and ESC tempt you into taking any risks when driving.
• The Intelligent technology of the brake support systems cannot overcome the Jaws of physics or system-related vehicle limita-tions. Slippery and wet roads will remain dan-gerous, even when the ESC and other sys-tems are active.
• Driving too fast on wet roads can cause the wheels to Jose contact with the road sur-face and aquaplane. The vehicle cannot be braked, steered or controlled once it has lost contact with the road surface.
• Brake support systems cannot prevent an accident if, for example, you are driving too close to the vehicle in front or are driving too fast for the individual situation. .,.
Starting the engine, changing gear and parking 275