2021 VOLKSWAGEN TIGUAN warning lights

•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE

•Switch off TCS: press the button for around one second.
•Switch on ESC Sport: press the button for longer than three seconds.
•Switch on TCS: press the button again. ESC Sport is switched off.
Troubleshooting
Warning and indicator lamps in the event of faults
Do not drive on! Brake system fault. Seek expert assistance immediately ⇒.Lit
up: ABS failure or defect. Go to a qualified workshop. The vehicle can be braked without ABS.
Lit up: ESC switched off by the system. Switch the ignition on and off. Drive a short distance at a
speed of 15 – 20 km/h (9 – 12 mphyfLIQHFHVVDU\,I still lights up, seek expert assistance.
Notes on the brake support systems
If you suspect that there is a malfunction in the systems, read and observe the following notes:
•The ESC and TCS can function properly only if all four wheels are fitted with the same tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.
•If there is a fault in the anti-lock brake system, the ESC, TCS and EDL will also stop working.
•Operating noises may be heard during the self-regulation processes of the systems explained
above.
Practical equipment
Stowage areas
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the driver side
⇒ Stowage compartment on the front passenger side
⇒ Stowage compartment in the dash panel
⇒ Stowage compartment in the front centre armrest
⇒ Stowage compartment in the roof console (glasses compartmentyf
⇒ Folding table
⇒ Drawers
⇒ Coat and bag hooks
Use stowage compartments only to stow light or relatively small objects.
A factory-fitted CD changer, Apple iPod adapter, USB connection or multimedia socket
(MEDIA-INyf may be located in the stowage compartment in the centre armrest.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the anti-lock brake system may have failed. This can cause the rear
wheels to lock quickly when you brake. Locked rear wheels can lead to a loss of
control of the vehicle. If possible, reduce your speed and drive carefully at low speed
to the nearest qualified workshop in order to have the brake system tested. Avoid
sudden braking and driving manoeuvres on the way.
•The anti-lock brake system is not functioning correctly if the ABS indicator lamp
does not go out or comes on while the vehicle is in motion. The vehicle can be stopped
using the normal brakes only (without the anti-lock brake systemyf7KHSURWHFWLRQ
provided by the anti-lock brake system is no longer available. Go to a qualified
workshop as soon as possible.
WARNING
®

Functional problems may occur with some devices when they are connected to the 230-,
115- or 100-volt socket due to the lower power output (wattageyf.
Mobile online services
Volkswagen Car-Net⇒
Introduction
This chapter contains information on the followingsubjects:
⇒ Legal requirements
⇒ Deactivating Car-Net services
⇒ Interferences
⇒ Volkswagen Car-Net services
⇒ Apps
Volkswagen Car-Net allows you to communicate with your vehicle online or via an app in a very
simple way in order to exchange data, request information or control functions.
In order to use Volkswagen Car-Net, the vehicle needs to have been ordered with Car-Net and
factory-fitted with the system. Depending on the service portfolio, Volkswagen Car-Net can be
operated via the factory-fitted Infotainment system, via a Car-Net portal on the internet or using a
mobile device.
Information about the Volkswagen Car-Net services, applications, availability, compatible mobile
devices and service portfolio, as well as service descriptions, are available on the Volkswagen
website:
•In Europe and Japan: www.Volkswagen.com/car-net
•In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar
with the services and make you aware of potential risks to yourself and others, and how to
avoid them.
High voltage in the electrical system!
•Never spill any liquids over the socket.
•Do not plug any adapters or extension cables into the 230-, 115- or 100-volt socket.
Otherwise the built-in child lock will disengage and power will be supplied to the
socket.
•Do not insert any items which will conduct electricity, such as knitting needles, into the
contacts of the 230-, 115- or 100-volt socket.
DANGER
•230-, 115- or 100-volt socket:
- Do not plug any heavy devices or connections, such as mains adapters, directly
into the socket.
- Do not connect any lights which use neon tubes.
- Only connect devices to the socket with a voltage that matches the voltage of the
socket.
- In the case of electrical devices with a high starting current, the built-in excess
current switch will prevent the device from being switched on. If this happens,
disconnect the electrical device from the power supply and reconnect after waiting
approximately ten seconds.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Always drive carefully and responsibly.
WARNING
Failure to observe the information in the service description can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injuries.
•Always use the most up-to-date edition of the relevant service descriptions which is
available on the Volkswagen website.
WARNING

•If necessary, fold back the rear seat backrest and allow it to engage securely.
•If necessary, adjust the headlight range ⇒ Headlights.
•Adjust the tyre pressure according to the vehicle load. Observe the tyre pressure sticker ⇒ Tyre 
pressure.
•In vehicles with a tyre monitoring system, set the new vehicle load level as necessary ⇒ Tyre 
monitoring systems.
Do not cover the ventilation openings in the area around the rear window as this prevents
stale air escaping from the vehicle.
Luggage compartment cover
Fig. 181 In the luggage compartment: removing and installing the luggage compartment cover.
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the
event of a sudden driving or braking manoeuvre or accident. This applies particularly if
objects are struck by the airbag when activated and then flung through the vehicle
interior. To reduce the risk of accidents, please observe the following guidelines:
•Always stow all objects in the vehicle securely.
•Small and light objects should also be secured.
•Objects should be stowed in the vehicle interior in such a way that they can never
enter the airbag deployment zones while the vehicle is in motion.
•Always keep stowage compartments closed while the vehicle is in motion.
•Stowed objects must never cause passengers to assume an incorrect sitting position.
•If an item is being stowed on a seat, this seat must not be used by any passengers.
•Do not stow any hard, heavy or sharp objects loose in any of the vehicle's open
stowage areas, on the surface behind the rear seat backrest or on the dash panel.
•Remove any hard, heavy or sharp objects from items of clothing and bags inside the
vehicle and stow them securely.
WARNING
Transporting heavy objects changes the vehicle's handling and increases the braking
distance. Heavy loads that are not properly stowed or secured in the vehicle can lead to a
loss of vehicle control and can cause serious injury.
•Never exceed the vehicle's maximum payload. Both the payload and the distribution of
the load in the vehicle will have an effect on the driving response and braking distance
of the vehicle.
•Transporting heavy objects changes the vehicle's handling and the centre of gravity.
•The payload should be distributed as evenly as possible in the vehicle.
•Always secure heavy objects in the luggage compartment as far in front of the rear axle
as possible.
•Loose objects in the luggage compartment can suddenly slide and change the way the
vehicle handles.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Accelerate carefully and gently.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
WARNING
Objects rubbing against the rear windows may damage or destroy the heating wires or,
depending on the vehicle equipment, also the aerial.
NOTICE

Fig. 189 In the luggage compartment: bag hook.
A bag hook may be located on the left and right-hand side of the luggage compartment ⇒ Fig. 189.
Load-through hatch
Fig. 190 In the rear seat backrest: opening the load-through hatch.
Depending on the vehicle equipment, a load-through hatch may be located behind the centre
armrest in the rear seat backrest. This can be used to transport long objects in the vehicle interior,
such as skis.
Opening the load-through hatch
•Press the release button ⇒ Fig. 190① and fold the load-through hatch forwards ⇒.
•Open the boot lid.
•Push the long objects through the load-through hatch from the luggage compartment.
•Secure the objects with the seat belt.
•Close the boot lid.
Closing the load-through hatch
•Fold back the load-through hatch and push it firmly into the lock until it clicks securely into
place. The red marking on the locking indicator ⇒ Fig. 190② should no longer be visible ⇒
.
Removeable lights
Never use the bag hook for lashing down items of luggage or other objects. The bag hook
could break off during a sudden braking manoeuvre or in the event of an accident.
WARNING
Do not load the bag hook with more than 2.5 kg.
NOTICE
Failure to pay attention when folding the load-through hatch forwards or backwards may
result in injuries.
•Never fold the load-through hatch forwards or backwards while the vehicle is in
motion.
•Ensure that the seat belt is not trapped or damaged when folding back the load-
through hatch.
•Always keep hands, fingers, feet and other body parts away from the seat area when
folding the load-through hatch forwards and backwards.
•The load-through hatch has not been secured properly if the red marking can still be
seen on the locking indicator. Always ensure that the red marking is never visible when
the load-through hatch is in the upright position.
•Passengers (children in particularyfPXVWQRWXVHWKLVVHDWLIWKHORDGWKURXJKKDWFKLV
folded forward or is not clicked securely into place.
WARNING

Technical requirements
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine cooling system
There is an increased load on the engine and the engine cooling system when trailer towing. The
engine cooling system must contain sufficient engine coolant and be able to cope with the extra
load added by the trailer.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations.
Trailer tail light clusters
The trailer tail light clusters must work correctly and meet legal requirements. Do not exceed the
maximum power consumption for the trailer.
Exterior mirrors
If you are unable to see the traffic behind the trailer in the vehicle's standard exterior mirrors,
additional exterior mirrors should be fitted in accordance with any country-specific regulations.
Before setting off, adjust the mirrors so that you have a sufficient view of the rear.
Retrofitting a towing bracket
Only use a towing bracket which has been approved by Volkswagen for your vehicle type. Always
check and follow the data provided by the towing bracket manufacturer.
Maximum power consumption of the trailer's electrical consumers
Never exceed the specified values.
Europe, Asia, Africa, South and Central America
All brake lights84 watts
Turn signal per side42 watts
All side lights100 watts
All tail lights42 watts
Rear fog light42 watts
Australia
All brake lights108 watts
Turn signal per side54 watts
All side lights100 watts
All tail lights54 watts
Rear fog light54 watts
Towing a trailer places additional demands on the vehicle. Volkswagen recommends
additional services between the normal inspection intervals if the vehicle is used frequently for
towing a trailer.
Electrically adjustable ball coupling
If the towing bracket is unsuitable or incorrectly fitted, the trailer could become detached
from the towing vehicle. This can cause serious accidents and fatal injuries.
•Never fit a towing bracket to the rear bumper or to its fastenings. The towing bracket
must not prevent the rear bumper from functioning correctly.
•Do not carry out any alterations to the exhaust or brake systems.
WARNING
•The vehicle electronics may be damaged if the trailer's power consumption is too high.
•Never connect the trailer's electrical system directly to the electrical connections of the
tail lights or to other sources of electricity. Only use suitable connectors to provide
power to the trailer.
NOTICE

Fig. 192 On the right of the luggage compartment: button for releasing the ball coupling.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The towing bracket coupling ball is located in the bumper. The electrically adjustable ball couple is
swivelled out mechanically and cannot be removed.
Releasing and swivelling out ball head
•Bring the vehicle to a standstill and apply the electronic parking brake ⇒ Electronic parking 
brake.
•Switch off the engine.
•Open the boot lid.
•Briefly pull the button ⇒ Fig. 192 on the right-hand side of the luggage compartment. The ball
head is released electrically and folds out automatically. The indicator lamp in the button
flashes.
•Continue rotating the ball head until you hear and feel it click into place and the indicator lamp
in the button lights up continuously.
•Close the boot lid.
Swivelling in the ball head
•Bring the vehicle to a standstill and apply the electronic parking brake ⇒ Electronic parking 
brake.
•Switch off the engine.
•Uncouple the trailer and disconnect the electrical connection between the vehicle and the
trailer. If fitted, remove the adapter from the trailer socket.
•Open the boot lid.
•Briefly pull the button ⇒ Fig. 192 on the right-hand side of the luggage compartment. The ball
head is electrically unlocked.
•Swivel the ball head under the bumper until you hear and feel it click into place and the indicator
lamp in the button lights up continuously.
•Close the boot lid.
Meaning of indicator lamp in the button
•If the indicator lamp in the button ⇒ Fig. 192 is lit up permanently when the boot lid is open, the
ball head is correctly engaged in the extended or retracted position.
•If the indicator lamp in the button flashes, the ball head has either not clicked into place properly
or it is damaged ⇒.
•The indicator lamp in the button goes out approximately one minute after the luggage
compartment is closed.
Improper use of the towing bracket can cause injury and accidents.
•Only use the ball head if it has clicked into place properly.
•Ensure that no people, animals or items are in the path of the ball head.
•Never interrupt the ball head, for example with tools, when it is swivelling.
•Never press the button ⇒ Fig. 192 if a trailer is attached or if a luggage rack or other
accessories are fitted to the ball head.
•If the ball coupling does not engage properly or there is a fault in the electrical system
or the towing bracket itself, do not use the towing bracket and have it checked by an
authorised workshop.
•Never use the towing bracket if the diameter of the ball is below 49 mm at the smallest
point.
WARNING
Do not aim a high-pressure cleaner or steam cleaner directly at the mechanically
positioned ball coupling or the fitted trailer socket. Seals could be damaged or the grease
required for lubrication could be washed off.
NOTICE

Rear light, left
Reversing light
Permanent positive
Permanent positive
Earth for pin 10
Not assigned
Earth for pin 9
Trailer socket
A 13-pin trailer socket makes the electrical connection between the towing vehicle and the trailer.
When the vehicle detects a trailer through the electrics, the consumers in the trailer are supplied
with electrical current via the electrical connection (pins 9 and 10yf3LQLVDVVLJQHGDVWKH
permanent live, enabling operation of e.g. interior trailer lighting.
Electrical consumers such as a caravan refrigerator are supplied with power only when the engine
is running (pin 10yf.
To avoid overloading the electrical system, do not inter-connect the three earth wires (pins 3, 11
and 13yf.
If the trailer has a 7-pin plug you will need to use a suitable adapter cable. Pin 10 is then without
function.
If you are uncertain whether the electrical connection of the trailer with the vehicle is correct, please
contact a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Connection to the anti-theft alarm
The trailer is integrated in the anti-theft system if the following conditions are fulfilled:
•When the vehicle has a factory-fitted anti-theft alarm and a factory-fitted towing bracket.
•When the trailer is electrically connected to the towing vehicle via the trailer socket.
•When the vehicle and trailer electric systems are functional, fault-free and undamaged.
•When the vehicle is locked with the vehicle key and the anti-theft alarm is active.
When the vehicle is locked, the alarm will be triggered as soon as the electrical connection to the
trailer is interrupted.
Connection to the anti-theft alarm (trailer with LED tail light clustersyf
For technical reasons, trailers with LED tail lights cannot be integrated into the anti-theft alarm
system.
When the vehicle is locked, the alarm is not triggered as soon as the electrical connection to the
trailer with LED rear lights is interrupted.
Any electrical accessories which are not connected properly could cause a power surge to
the trailer. This could lead to malfunctions in the entire vehicle electronics system and
could also cause accidents and serious injuries.
•All work on the electrical system should only be carried out by a qualified workshop.
•Never connect the trailer's electrical system directly to the electrical connections of the
towing vehicle's tail light clusters or to other power sources.
WARNING
Contact between the pins in the trailer socket can lead to short circuits, overloading of the
electrical system and failure of the lighting system, thereby causing accidents and serious
injuries.
•Never connect the pins in the trailer socket to one another.
•Have bent pins repaired by a qualified workshop.
WARNING
If you park the trailer using the support wheel or other trailer supports, disconnect the
trailer from the vehicle. The vehicle could rock up and down if the load changes or if there
is damage to the tyres, for example. If this happens, a great deal of force will be exerted on
the towing bracket and trailer, which could lead to damage to the vehicle and trailer.
NOTICE