All seats occupied and luggage compartment
empty.
,All seats occupied and luggage compartment
fully loaded. Towing a trailer with a low drawbar
load ⇒ Trailer towing.,
Only the driver seat is occupied and the luggage
compartment is fully loaded. Towing a trailer
with maximum drawbar load ⇒ Trailer towing.
Dynamic headlight range control
The headlight range cannot be adjusted manually if the vehicle has dynamic headlight range
control. The headlight range is automatically adapted to suit the vehicle load level as soon as the
headlights are switched on ⇒.
If you have different loads, you can select a position between the settings.
Switching over headlights for driving abroad (travel modeyf
If you have to drive a right-hand drive vehicle in a left-hand drive country, or vice versa, the
asymmetric dipped beam headlights may dazzle oncoming traffic. Therefore the headlights need to
be switched over when you travel to these countries.
On vehicles with advanced main-beam control, the alignment of the headlights can be adjusted in
the Infotainment system in the Vehicle settings menu ⇒ Operation and display in the
Infotainment system:
The function of the dynamic cornering light and advanced main-beam control is deactivated once
travel mode is activated. The main beam is then only switched on and off automatically.
Travel mode may only be used for a short period. Please contact a qualified workshop for a
permanent alteration. Volkswagen recommends using a Volkswagen dealership for this purpose.
Troubleshooting
Turn signal
Left or right turn signals. The indicator lamp will flash twice as fast if one of the turn signals
on the vehicle is not working. Check the exterior lighting.Does not apply in China and
Japan: trailer turn signal. The indicator lamp goes out if a trailer turn signal or all trailer lights stop
working. Check trailer lights.
Vehicle lighting
Vehicle lighting defective, in full or in part. Check the exterior lighting and change the
appropriate bulb as required ⇒ Changing bulbs. If all of the bulbs are in working order, go to a
qualified workshop.
Cornering light
The dynamic cornering light does not work when travel mode ⇒ Switching over headlights for
driving abroad (travel modeyf is activated.
In vehicles with driving profile selection, the selected driving profile can affect the swivelling motion
of the lights. For example, the dynamic cornering light is deactivated in the Eco driving profile
⇒ Driving profile selection and 4MOTION Active Control.
A corresponding display appears in the instrument cluster if there is a fault in the dynamic cornering
light. Go to a qualified workshop.
Advanced main-beam control
Advanced main-beam control will respond in the same way as the normal main-beam control and
switch main beam on or off automatically in the following situations:
Heavy objects in the vehicle can cause the headlights to dazzle and distract other road
users. This can lead to accidents and serious injuries.
•The light cone should always be adjusted to the load level of the vehicle to ensure that
other road users are not dazzled.
WARNING
Failure or malfunction in the dynamic headlight range control can cause the headlights to
dazzle or distract other road users. This can lead to accidents and serious injuries.
•The headlight range control should be checked by a qualified workshop as soon as
possible.
WARNING
ayf
When parking the vehicle in cold weather, it may be helpful to leave the windscreen wipers in
the service position to make it easier to loosen the wiper blades ⇒ Wiper blades.
Wiper functions
Automatic activation of the rear window wiper
The rear window wiper is switched on automatically if the front windscreen wipers are switched on
and reverse gear is engaged. The automatic wipe function can be activated and deactivated in the
Infotainment system in the Vehicle settings menu ⇒ Operation and display in the
Infotainment system:
Heated washer jets
The heating defrosts frozen washer jets. The heating output is regulated automatically when the
ignition is switched on depending on the ambient temperature. Only the jets are heated and not the
hoses carrying the washer fluid.
Headlight washer system
The headlight washer system cleans the headlight lenses and only works when the vehicle lighting
is switched on.
Once the ignition has been switched on, the headlights will also be washed the first time the wash
and wipe system for the windscreen is used, and every tenth time thereafter. Hardened dirt, such
as insect remains, should be removed from the headlight lens at regular intervals.
In winter, you should remove any snow from the headlight washer system covers in the bumper
prior to use to keep the system in working order. Remove any ice with a de-icer spray.
Rain/light sensor
Fig. 103 On the right of the steering column: wiper lever.
When the rain/light sensor is activated, it automatically controls the frequency of the wiper intervals,
depending on the intensity of the rain.
Activating and deactivating the rain/light sensor
•Position Ⓐ - the rain/light sensor is deactivated.
•Position Ⓑ - the rain/light sensor is activated, automatic wipe when necessary.
The automatic wipe function can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
If the automatic wipe function is deactivated in the Infotainment system, the intervals are set at fixed
levels.
Setting the sensitivity of the rain/light sensor
The sensitivity of the rain/light sensor can be adjusted manually using the switch in the wiper lever
⇒ Fig. 103①⇒.
•Switch to the right – high sensitivity.
•Switch to the left – low sensitivity.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
The rain/light sensor cannot always detect every rain shower and activate the windscreen
wipers.
•If necessary, switch on the windscreen wipers manually if the water on the windscreen
restricts the field of vision.
WARNING
Troubleshooting
Washer fluid level too low. Fill up the washer fluid reservoir as soon as possible ⇒ Washer
fluid.Fault in the rain/light sensor. Switch the ignition on and off. If the indicator lamp still lights
up permanently after you switch the ignition back on, seek expert assistance.Fault in
windscreen wipers. Switch the ignition on and off. If the indicator lamp still lights up permanently
after you switch the ignition back on, seek expert assistance.
Changes in the response of the rain/light sensor
Possible causes for faults and misinterpretations relating to the sensitive surface of the rain/light
sensor ⇒ Vehicle overviews include:
•Damaged wiper blades: a film of water or smears caused by damaged wiper blades can
increase the time the wipers are switched on, can shorten the length of the intervals between
wipes or cause the wipers to run quickly and continuously.
•Insects: insects hitting the windscreen surface can cause the wipers to be activated.
•Salt deposits: in winter, salt deposits on the windscreen can cause the wipers to continue to
wipe the windscreen when it is almost dry.
•Soiling: dry dust, wax, windscreen coatings (lotus effectyf R U G H W H U J H Q W G H S R V L W V I U R P D Q
automatic car washyf F D Q F D X V H W K H U D L Q O L J K W V H Q V R U W R E H F R P H O H V V V H Q V L W L Y H D Q G U H D F W W R R
slowly, or prevent it from reacting at all. Clean the sensitive surface of the rain/light sensor
⇒ Caring for and cleaning the vehicle exterior at regular intervals and inspect the wiper blades
for damage.
•Crack in the windscreen: a wipe cycle will be triggered if the rain/light sensor is on when the
windscreen is impacted by a stone. The rain/light sensor will then register the reduction in
sensitivity of the surfaces and adjust accordingly. The size of the crack can affect the way in
which the rain/light sensor activates the wipers.
We recommend that you use an alcohol-based glass cleaner to remove wax and polish.
The wipers will try to wipe away any obstacles that are on the windscreen. The wipers will
stop moving if the obstacle blocks their path. Remove the obstacle and switch the wipers back on
again.
Mirrors
Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust
driving style accordingly.
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly
before starting a journey ⇒.
Looking in the exterior mirrors and the interior mirror does not allow the driver to see the entire side
and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may
be objects and other road users in the blind spot.
Adjusting the exterior and interior mirrors while driving may cause the driver to become
distracted. This can lead to accidents and serious injuries.
•Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
•When parking, changing lane, or performing an overtaking or turning manoeuvre,
always pay careful attention to the area around the vehicle as objects and other road
users may be located in the blind spot.
•Always ensure that the mirrors are positioned correctly and that the rear view is not
restricted by ice, snow, condensation or any other objects.
WARNING
If you estimate the distance from traffic behind you incorrectly, you can cause accidents
and serious injuries.
•Curved mirrors (convex or asphericyf H Q O D U J H W K H I L H O G R I Y L V L R Q D Q G F D Q P D N H R E M H F W V L Q
the mirror seem smaller and further away than they actually are.
•Using curved mirrors to estimate the distance from other vehicles behind you when
changing lanes can provide inaccurate results and can lead to accidents and severe
injuries.
•Whenever possible, use the interior mirror to check the exact distance between your
vehicle and following traffic or other objects.
•Ensure that you have a good view to the rear of the vehicle.
WARNING
•Select reverse gear while the ignition is switched on. The right exterior mirror will now adjust
itself to the stored position.
The front passenger exterior mirror will move out of the position saved for reversing when the
vehicle is driven forwards faster than approximately 15 km/h (9 mphyf R U Z K H Q W K H U R W D U \ N Q R E L V
moved out of position into another position.
The exterior mirror heating should be switched off when it is no longer needed. Fuel is
otherwise wasted.
In the event of a fault, the electric exterior mirrors can be adjusted by hand by pressing on
the outer edge of the mirror.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Protection from the sun
Sun visors
Fig. 107 In the front headliner: sun visor.
Adjustment positions for the driver and front passenger sun visors:
•Folded down over the windscreen.
•Pulled out of the bracket and swung over towards the door ⇒ Fig. 107Ⓐ.
Illuminated vanity mirror
There is a vanity mirror behind a cover on the inside of the sun visor. When you open the cover
⇒ Fig. 107Ⓑ, a lamp ⇒ Fig. 107① lights up.
In certain circumstances, the lamp above the sun visor will go out automatically after a few
minutes. This prevents the 12-volt battery from discharging.
Sun blind in the glass roof
Injuries can be sustained if you do not take care when folding the exterior mirrors in and
out.
•Only fold the exterior mirrors in or out when there is no obstacle in the path of the
mirror.
•Always ensure that no fingers are caught between the exterior mirror and the foot of
the mirror when the exterior mirror is moved.
WARNING
•Always fold in exterior mirrors before using an automatic car wash.
•Do not fold electrically folding exterior mirrors in or out manually as this can damage
the electric motor.
NOTICE
Driving with the sun visors folded down and the sun blinds pulled out can reduce your
view of the road.
•Sun visors and sun blinds should always be replaced in their holder if they are not
being used.
WARNING
The auxiliary heater and ventilation
system allows the vehicle interior to be
heated in winter and ventilated in
summer. Operation of the system
allows ice, condensation and a thin
covering of snow to be cleared from the
windscreen. The auxiliary heater is
supplied with fuel from the vehicle fuel
tank and can be operated when the
vehicle is stationary with the ignition
switched off. The auxiliary ventilation
system is supplied with power by the
12-volt vehicle battery.
Auxiliary heater exhaust system
The emissions produced by the auxiliary heater are removed via an exhaust pipe fitted underneath
the vehicle. The exhaust pipe must not be blocked by snow, mud or other objects.
Switching the auxiliary heater and auxiliary ventilation on and off
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The auxiliary heating can be operated only when the ignition is switched off. If the ignition is
switched on while the auxiliary heater is working, the auxiliary heater continues to run to provide
additional heat.
Switching on the auxiliary heater
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Program a departure time ⇒ Programming the auxiliary heater and auxiliary ventilation.
The auxiliary heater heats up the vehicle interior to a temperature of at least 22°C.
The auxiliary heater will not switch on if the 12-volt vehicle battery has a low charge level or the fuel
tank is empty.
Switching off the auxiliary heater manually
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Touch the function button in the Infotainment system ⇒ Programming the auxiliary heater
and auxiliary ventilation.
Auxiliary heater switches off automatically
•When the programmed departure time is reached, or after the programmed operating period
has elapsed ⇒ Programming the auxiliary heater and auxiliary ventilation.
•If the indicator lamp or lights up (fuel gaugeyf ⇒ Fuel gauge.
•If the charge level of the 12-volt vehicle battery is too low ⇒ 12-volt vehicle battery.
The fumes from the auxiliary heater contain among other things carbon monoxide, which
is an odourless and colourless poisonous gas. Carbon monoxide can cause people to
lose consciousness. It can also cause death.
•Never start or run the auxiliary heater in unventilated or closed rooms.
•Never programme the auxiliary heater so that it is switched on and run in unventilated
or enclosed spaces.
WARNING
Parts of the auxiliary heater exhaust system become very hot. This can cause fires.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass.
WARNING
Do not place any food, medicine or any other temperature-sensitive items in front of the
vents. Heat-sensitive food, medicine and other items could be either damaged or rendered
useless.
NOTICE
Programming check
If a departure time has been activated, the LED in the immediate heat button will light up on
the Climatronic control panel for approximately ten seconds after the ignition is switched off.
Remote control
Fig. 112 Auxiliary heater: remote control (leftyf Z L W K E D W W H U \ F R P S D U W P H Q W U L J K W \f.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching the auxiliary heater on and off using the remote control
•m/k/a995MK Switch on: press the button ⇒ Fig. 112.
The auxiliary heater is switched on when the LED on the remote control lights up green.
•m/k/a995MKSwitch off: press the button ⇒ Fig. 112.
The auxiliary heater is switched off when the LED on the remote control lights up red.
LED in the remote control
The LED ⇒ Fig. 112② indicates various operating states after you press a button.
Lit up
GreenAuxiliary heater is switched on.RedAuxiliary heater is switched off.
Flashes irregularly
GreenAuxiliary heater disabled: the fuel tank is almost empty, the voltage of the 12-volt vehicle
battery is too low or a malfunction has occurred. Refuel and drive for a sufficiently long time in order
to charge the 12-volt vehicle battery or go to a qualified workshop.
Flashes regularly
Red or greenSwitch-on or switch-off signal not received. Reduce your distance from the vehicle.
Lights up or flashes
OrangeThe button cell (batteryyf L Q W K H U H P R W H F R Q W U R O L V Z H D N 5 H S O D F H W K H E X W W R Q F H O O .
Range
The remote control has a range of several hundred metres when the button cell is fully charged.
•Keep a distance of at least two metres between the remote control and vehicle.
•Avoid obstacles between the remote control and vehicle.
•Hold the remote control with the aerial⇒ Fig. 112① pointing vertically upwards.
•Do not cover the aerial.
Poor weather conditions or a weak button cell will significantly reduce the range.
Replacing the button cell in the remote control
The button cell in the remote control must be replaced if the indicator lamp no longer lights up.
•Insert a suitable object, e.g. a screwdriver, in the recess on the side ⇒ Fig. 112 in the direction
of the arrow.
Never programme the auxiliary heating system so that is switched on and run in
unventilated or enclosed spaces. The fumes from the auxiliary heater contain among other
things carbon monoxide, which is an odourless and colourless poisonous gas. Carbon
monoxide can cause people to lose consciousness. It can also cause death.
WARNING
m/k/a995MK Vehicles with DSG dual clutch gearbox: the selector lever must be in the
Tiptronic position ⇒ Changing gear using Tiptronic.
No recommended gear is indicated if the most suitable gear is already selected. The currently
selected gear is displayed.
Information on cleaning the particulate filter
The engine management system recognises when the particulate filter is becoming saturated and
supports regeneration of the particulate filter by recommending the most suitable gear when driving.
Compared with normal driving, this may mean driving with an increased engine speed ⇒ Particulate
filter.
Driving in the correct gear can help to reduce fuel consumption.
Gear-change indicator display goes out when the clutch is depressed in vehicles with a
manual gearbox or when Tiptronic position is deselected in vehicles with a DSG dual clutch
gearbox.
Driving economically
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The fuel consumption, pollution and
wear of the engine, brakes and tyres
are reduced by an appropriate driving
style. A few tips are provided below
which will help you protect the
environment and also save money.
Fig. 116 Fuel consumption in litres per 100 km at two different outside temperatures.
Think ahead when driving
The fuel consumption will increase if you do not adopt a steady driving style. Keeping a close eye
on the traffic can help to avoid frequent acceleration and braking. Keeping a sufficient distance from
the vehicle in front will help you anticipate the driving situation.
Use the cruise control system where possible ⇒ Cruise control system (CCSyf.
With a gear engaged, allow the vehicle to come to a halt by itself to make use of the engine braking
effect, e.g. when approaching traffic lights.
Using freewheeling
m/k/a995MKVehicles with a DSG dual clutch gearbox: When the selector lever is in
position D/S and neither the accelerator nor the brake pedal is depressed, the vehicle will roll
(coastyf Z L W K S U D F W L F D O O \ Q R H Q H U J \ E H L Q J F R Q V X P H G .
With the engine-off coasting function, the engine is not just disengaged, but is also switched off.
Driving with DSG dual clutch gearbox ⇒ Driving with DSG dual clutch gearbox.
Change gears in an energy-saving way
Shifting up early at an engine speed of 2,000 rpm will save energy. Do not drive gears to the limit
and avoid high revs.
The gear-change indicator is only designed to assist the driver and cannot replace the
driver's own judgement.
•The driver has full responsibility for selecting the correct gear in all situations (e.g.
when overtaking, driving up and down hills ⇒ Trailer towingand when towing a traileryf .
CAUTION
®
®®
situations should be avoided that create a heavy load on the brakes, e.g. when driving up close to
the vehicle ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the
vehicle is operated and the way in which the vehicle is driven. If the vehicle is used for regular
urban trips, short journeys, and is driven with a sporty driving style, the brake pads must be
regularly checked by a qualified workshop.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winteryf 7 K H E U D N H V P X V W E H G U L H G D V T X L F N O \ D V S R V V L E O H E \ F D U H I X O E U D N L Q J D W K L J K H U
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of
this action ⇒.
Any salt layer accumulating on the discs and pads will delay the braking effect and increase the
braking distance. If the brakes on the vehicle have not been applied for a long time on roads that
have been gritted with salt, the layer of salt must be reduced through careful braking ⇒.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of
inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at
all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking
strongly several times from high speed. Please ensure that no following vehicle and no other road
user is put at risk as a result of this action ⇒.
Brake servo
The brake servo will only function when the engine is running and reinforces the pressure applied
by the driver on the brake pedal.
If the brake servo is not functioning or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒.
Driving with worn brake pads or with a faulty brake system can cause accidents and
serious injuries.
•If the warning lamp lights up either alone or together with a text message in the
instrument cluster display, go to a qualified workshop immediately to have the brake
pads checked and the worn brake pads replaced.
WARNING
New brake pads will not have the optimal braking effect when first fitted.
•New brake pads cannot generate the full braking effect during the first 300 km (186
milesyf D Q G P X V W I L U V W E H U X Q L Q $ U H G X F H G E U D N L Q J H I I H F W F D Q E H L Q F U H D V H G E \ D S S O \ L Q J
more pressure to the brake pedal.
•You must drive particularly carefully when driving with new brake pads in order to
reduce the risk of accidents, serious injuries and loss of control of the vehicle.
•Never drive too close to other vehicles when running in new brake pads, and never
create a driving situation that will place a heavy load on the brakes.
WARNING
Overheated brakes reduce the braking effect and considerably increase the braking
distance.
•When driving downhill the brakes are placed under particular strain and become hot
very quickly.
•Before driving down a long, steep gradient, reduce speed and change to a lower gear
(with manual gearboxes or in Tiptronic mode with the DSG dual clutch gearboxyf 7 K L V
will make use of the engine braking effect and relieve the load on the brakes.
•Non-standard or damaged front spoilers could restrict the airflow to the brakes and
cause them to overheat.
WARNING