The service events differ according to oil change service and inspection. The service interval display
in the display of the instrument cluster serves as a reminder for the due date of the next service
event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
⇒ Fig. 210 (arrow) ⇒ Technical data .
Service eventa) PR No. Service type Service interval
Oil change service QI1 Fixed Every 5,000 km or 1 yearb).
QI2 Every 7,500 km or 1 yearb).
QI3 Every 10,000 km or 1 yearb).
QI4 Every 15,000 km or 1 yearb).
QI6 Flexible According to service interval display.
Inspection According to service interval display.
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil .
Features of the flexible service
With the flexible service, you only need to have an oil change service carried out if your vehicle
requires one. Individual operating conditions and personal driving style are taken into account in
order to determine this point in time. An important part of the flexible service is the use of LongLife
engine oil instead of conventional oil.
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil .
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a
fixed service can affect your service costs. Your service advisor will be pleased to help.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster ⇒ Service interval display or in the Vehicle settings menu in the Infotainment system
⇒ Vehicle settings menu . This service interval display provides information on services that include
an oil change or inspection. When an individual service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
a) Information is stated for vehicles used under normal operating conditions.
b) Whichever comes first.
delete them at any time. These data are transmitted to third parties only at your request, in
particular in relation to the use of online services and in accordance with your personal settings.
You can store convenience settings (personalisation) in the vehicle and change them at any time.
Depending on the equipment in the vehicle, this includes, for example:
ning system settings.
Integration of mobile devices
If your vehicle contains the necessary equipment, you can connect your mobile device or any other
mobile end device to your vehicle so that you can control this device via the controls integrated in
the vehicle when the corresponding functions are available. For example, images and sounds from
the mobile device can be output through the Infotainment system. At the same time, certain
information is sent to your mobile device. This includes location data and further general vehicle
information, depending on the type of integration. For more details, refer to the information about
display of apps in the Infotainment system.
This enables selected apps on the mobile device to be used in the vehicle, e.g. navigation or music
player. The mobile device and vehicle do not interact in any other ways than those described here,
in particular the device does not actively access vehicle data. The type of further data processing
depends on the app provider. The settings that you can make here depend on the app in question
and the operating system of your mobile device.
Third-party providers
If your vehicle is equipped with a connection to a mobile network, your vehicle will be able to
exchange data with other systems. The vehicle can be connected to a mobile network using a
transmitter and receiver unit in the vehicle or using your own mobile device. This mobile network
connection enables you to use online functions. This includes online services and apps provided by
Volkswagen or other third-party providers.
Manufacturer services
In the case of Volkswagen online services, Volkswagen describes the respective functions in a
suitable place, e.g. in a separate service description or on an Internet page, and the associated
privacy information is provided. Personal data may be used to perform online services. For this, data
are exchanged over a secure connection, e.g. using the designated IT systems of the manufacturer.
Any collection, processing and use of personal data that goes beyond the provision of the service
takes place exclusively according to legal regulations, contractual agreements or the necessary
permission.
You can activate and deactivate the services and functions, some of which charge a fee, and, in some
cases, also disable the vehicle's entire data connection. This does not apply to any functions and
services required by law, e.g. emergency call systems.
Third-party services
If you are able to use online services provided by a party other than the manufacturer, these services
are the sole responsibility of the provider in question and are subject to this provider's privacy policy
and terms and conditions of use. Volkswagen has no influence over the content exchanged in these
services.
Please refer to the provider in question for information about the type, scope and purpose of the
collection and use of personal data related to third-party services.
WARNING
Incorrect use of the diagnostic interface can cause malfunctions, which can result in accidents and
serious injuries.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Please note the further information on Volkswagen Car-Net services ⇒ Mobile online services .
Information stickers and plates
Stickers and plates showing important information for vehicle operation are factory-fitted in the
engine compartment and on certain vehicle parts.
ers or
plates with the same information must be applied properly to the new parts by the qualified
workshop.
Safety certificate
There is a safety certificate on the door pillar of the driver door which states that all necessary safety
standards and specifications from the transport safety authorities of the particular country were met
at the time of production. The month and year of production and the vehicle identification number
may also be listed. Observe notes in the owner's manual.
WARNING
Handling the vehicle incorrectly will increase the risk of accident and injuries.
NOTICE
Handling the vehicle incorrectly could lead to the vehicle becoming damaged.
