System fault
Clean the radar sensors or remove stickers or accessories from the radar sensors, mirrors and
bumper ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible.
The system is not responding as expected
The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also residue
from cleaning agents or coatings ⇒ Caring for and cleaning the vehicle exterior .
The prerequisites for system operation must be met ⇒ System limits .
The radar sensors are covered by water.
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints can
restrict the function of the system or cause faults.
Tinting foils have been retrofitted on the side windows.
Parking and manoeuvring
Parking
Stopping and parking the vehicle
The actions should be carried out only in the given order:
Stop the vehicle on a suitable surface ⇒ .
Depress and hold the brake pedal until the engine has stopped.
Switch on the electronic parking brake ⇒ Electronic parking brake . The electronic parking brake is
switched on when the indicator lamp in the button ⇒ Fig. 125 lights up yellow and the indicator
lamp in the instrument cluster display lights up red.
On vehicles with a manual gearbox, either fully depress or disengage the clutch.
With an automatic gearbox, move the selector lever to position P.
Switch off the engine and take your foot off the brake pedal.
Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
With a manual gearbox, select first gear for flat ground and uphill gradients, or reverse gear for
downhill gradients, and then release the clutch.
Please ensure that all occupants, in particular children, leave the vehicle.
Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or
exhaust system could be damaged. Drive carefully through dips in the road and over drive entrances,
ramps, kerbstones and other objects.
Please adhere to relevant legislation when stopping and parking your vehicle.
Electronic parking brake
Operating the electronic parking brake
Fig. 125 In centre console: button for the electronic parking brake.
Switching on
When the vehicle is stationary, pull and hold the button.
If the indicator lamp in the button ⇒ Fig. 125 and the red indicator lamp in the instrument
cluster light up, the electronic parking brake is switched on.
Release the button.
Switching off
Switch on the ignition.
The indicator lamp in the button ⇒ Fig. 125 and the red indicator lamp in the instrument
cluster display will go out.
Moving off on steep uphill gradients or with increased vehicle weight
You can prevent the electronic parking brake from switching off automatically by pulling the
button upwards and holding it while pulling away.
If higher engine power is required to move off, the electronic parking brake will be deactivated only
when you release the button.
This can make it easier to move off with a high trailer weight ⇒ Trailer towing .
Emergency braking function
Press the button ⇒ . The indicator lamp in the button ⇒ Fig. 126
(arrow) goes out.
The electronic parking brake switches on automatically to hold the vehicle securely. However, the
electronic parking brake will not switch on if the brake pedal is depressed when the Auto Hold
function is switched off ⇒ .
Temporarily switching off the Auto Hold function with the button
It can sometimes be necessary to switch off the Auto Hold function temporarily to enable the vehicle
to roll more easily, for example when manoeuvring.
Press the brake pedal when the engine is on.
Press the button. The Auto Hold function is deactivated.
The Auto Hold function will be reactivated as soon as the brake pedal is depressed again when the
vehicle has come to a standstill.
System limits
If the clutch slips during switching off of the ignition or opening of the driver door, the vehicle may
not be secured against rolling away by either the Auto Hold function or the electronic parking brake
⇒ . After switching off the ignition or opening the driver door, make sure that the indicator
lamp in the instrument cluster displaylights upred. The electronic parking brake is switched on.
WARNING
The intelligent Auto Hold function cannot overcome the laws of physics, and operates only within
the limits of the system. Do not let the extra convenience afforded by the Auto Hold function tempt
you into taking any safety risks when driving.
Make sure that the indicator lamp lights up green or red on the instrument cluster display if the
vehicle is to be held securely. The vehicle is being held by the Auto Hold function if the green
indicator lamp is lit and by the electronic parking brake if the red warning lamp is lit.
Never leave the vehicle if the engine is running and the Auto Hold function is switched on.
In some cases, the Auto Hold function cannot sufficiently hold the vehicle on uphill gradients or
brake it sufficiently on downhill gradients, e.g. if the ground is slippery or icy.
NOTICE
Switch off the Auto Hold function before driving into a car wash. Damage may otherwise be caused
by automatic activation of the electronic parking brake.
Safety notes on the parking systems
The parking systems include the following:
Park Distance Control ⇒ Park Distance Control .
Fig. 128 Display in the Infotainment system: full-screen mode. The scanned areas depend on the
vehicle equipment level.
First read and observe the introductoryinformation and safety warnings⇒Introduction
When the vehicle approaches an obstacle, this is shown in the Infotainment system in several
segments and is supported by an acoustic signal ⇒ Fig. 128 . This display along the side of the vehicle
can vary depending on the situation.
Obstacle close to the vehicle. A continuous tone sounds. Do not drive on!Obstacle in the
vehicle path. An intermittent tone sounds. The shorter the distance, the shorter the intervals.
Obstacle outside the vehicle path.Mute signal tones.Switch manoeuvre braking on and
off (depending on vehicle equipment).Switch to rear view camera system (depending on vehicle
equipment).System fault in the scanned area (depending on equipment level). The colour may vary.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
The system is not responding as expected
The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior . The sensor visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
The prerequisites for system operation are not met ⇒ Automatic activation when driving forwards
(with some equipment levels) .
The factory-fitted towing bracket is electrically connected with the trailer ⇒ Notes on towing a
trailer .
Only the scanned area to the front of the vehicle is shown on the Infotainment system display in
vehicles with a factory-fitted towing bracket and a trailer with an electrical connection to the vehicle
⇒ Notes on towing a trailer .
The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the running gear.
The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the camera or structural modifications
have been made, e.g. on the running gear.
No camera visibility, error message, system switches itself off
Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning the
vehicle exterior .
Check whether any damage is visible.
Possible solution
Switch off the system temporarily.
Check whether any of the causes described apply.
You can switch the system back on again once you have rectified the cause of the problem.
If the system still fails to respond as expected, have the system checked by a qualified workshop.
Park Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Looking for a parking space
⇒ Driving into a parking space
⇒ Driving out of a parking space
⇒ Troubleshooting
Park Assist shows parking spaces which are suitable for parking and assists the driver when driving
into and out of parking spaces.
Park Assist is an extension of Park Distance Control ⇒ Park Distance Control .
Park Assist automatically steers the vehicle. The driver must control the accelerator, gear changes
and brake ⇒ Safety notes on the parking systems .
WARNING
Fast steering wheel movements can cause serious injury.
During the manoeuvring operation, do not reach for the steering wheel until prompted to do so by
the system.
Exception: if a dangerous situation occurs, intervene and take over the steering.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
The system is not responding as expected
The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior . The sensor visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
The system requirements must be met ⇒ Prerequisites .
The sensors are covered by water.
The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
No sensor visibility, error message, system switches itself off
Park Assist is switched off if a sensor fails.
Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring for and
cleaning the vehicle exterior .
Check whether any damage is visible.
Possible solution
Switch off the system temporarily.
Check whether any of the causes described apply.
You can switch the system back on again once you have rectified the cause of the problem.
If the system still fails to respond as expected, have the system checked by a qualified workshop.
Automatic cancellation of driving in/out of a parking space
Park Assist cancels parking or driving out of a parking space in the following situations:
The button is pressed.
The driver intervenes using the steering wheel.
The driver door is opened.
The parking operation is not completed within around six minutes.
There is a system fault.
TCS is switched off or is taking corrective action.
Never use the system where visibility is restricted or in unclear traffic situations, e.g. on extremely
busy roads or across several lanes.
Always pay attention to the area around the vehicle, since cyclists and pedestrians are often not
reliably detected, for example.
The Rear Traffic Alert will not always independently bring the vehicle to a complete stop.
Brake support systems
Information on brake support systems
The vehicle is fitted with brake support systems. The systems can support the driver in critical driving
or braking situations. Brake support systems cannot overcome the limits of physics and cannot
always keep the vehicle under control in every single critical driving or braking situation. The driver is
responsible for driving safety ⇒ .
Driving with brake support systems
The brake support systems work when the engine is running. They do not need to be operated
separately.
The brake pedal may pulsate or noises may occur while the brake support systems are regulating.
Continue to apply the necessary amount of brake pressure. Apply the necessary pressure to the
brake pedal consistently. If necessary, steer the vehicle while the brake pedal is depressed.
Electronic Stability Control (ESC)
ESC helps to reduce the risk of skidding and to improve driving stability in certain driving situations
⇒ .
ESC is always switched on.
Traction control system (TCS)
The TCS reduces the drive output if wheelspin occurs and adapts the drive output to suit road
surface conditions ⇒ Troubleshooting . The TCS makes it easier to pull away, accelerate and drive up
hills.
With some equipment levels, the TCS can be switched off in exceptional circumstances ⇒ Switching
the TCS on and off .
Anti-lock brake system (ABS)
The anti-lock brake system can prevent the wheels from locking when the brakes are applied up until
the point where the vehicle is nearly stationary and assists the driver in steering the vehicle and
keeping it under control ⇒ Troubleshooting .
Brake assist system
The brake assist system can help to reduce the stopping distance. The brake assist system reinforces
the braking force when the driver depresses the brake pedal quickly in an emergency situation.
If you reduce the pressure on the brake pedal, the brake assist system will switch off the brake
servo.
WARNING
The start/stop system must always be switched off manually when towing a trailer using towing
brackets that have not been retrofitted by Volkswagen. Otherwise faults can occur in the brake
system, possibly resulting in accidents and serious injuries.
NOTICE
Observe the instructions and information for vehicles with an N1 approval ⇒ Information about
vehicles with N1 approval (light commercial vehicle) .
Always switch off the anti-theft alarm before a trailer is hitched or unhitched or a bicycle carrier is
loaded or unloaded ⇒ Anti-theft alarm . The tilt sensor could otherwise trigger an alarm
unintentionally.
With a new engine, do not tow a trailer during the first 1,000 km ⇒ Running in the engine .
Some retrofitted towing brackets may cover the aperture for fitting the towing eye. If so, the towing
eye cannot be used for towing or tow-starting other vehicles. For this reason, the removed ball head
of a retrofitted towing bracket should be kept in the vehicle at all times.
Technical requirements
First read and observe the introductoryinformation and safety warnings⇒Introduction
Cooling system
There is an increased load on the engine and the cooling system when towing a trailer. The cooling
system must contain sufficient coolant and be able to cope with the extra load due to trailer towing.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations.
Trailer tail light clusters
The trailer tail light clusters must work correctly and meet legal requirements. Do not exceed the
maximum power consumption for the trailer.
Exterior mirrors
If you are unable to see the traffic behind the trailer using the vehicle's standard exterior mirrors,
additional exterior mirrors should be fitted in accordance with any country-specific regulations.
Before setting off, adjust the exterior mirrors so that you have a sufficient view towards the rear.