2021 VOLKSWAGEN T-ROC parking sensors

System fault
Clean the radar sensors or remove stickers or accessories from the radar sensors, mirrors and
bumper ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible.
The system is not responding as expected
The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also residue
from cleaning agents or coatings ⇒ Caring for and cleaning the vehicle exterior .
The prerequisites for system operation must be met ⇒ System limits .
The radar sensors are covered by water.
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints can
restrict the function of the system or cause faults.
Tinting foils have been retrofitted on the side windows.
Parking and manoeuvring
Parking
Stopping and parking the vehicle
The actions should be carried out only in the given order:
Stop the vehicle on a suitable surface ⇒ .
Depress and hold the brake pedal until the engine has stopped.
Switch on the electronic parking brake ⇒ Electronic parking brake . The electronic parking brake is
switched on when the indicator lamp in the button ⇒ Fig. 125  lights up yellow and the indicator
lamp in the instrument cluster display lights up red.
On vehicles with a manual gearbox, either fully depress or disengage the clutch.
With an automatic gearbox, move the selector lever to position P.
Switch off the engine and take your foot off the brake pedal.
Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
With a manual gearbox, select first gear for flat ground and uphill gradients, or reverse gear for
downhill gradients, and then release the clutch.
Please ensure that all occupants, in particular children, leave the vehicle.

Rear view camera system (Rear View) ⇒ Rear view camera system (Rear View) .
Park Assist ⇒ Park Assist .
The available systems vary according to the vehicle equipment level.
Limits of the parking systems
The sensors or cameras may not always be able to detect objects such as thin rails, fences, posts,
trees, very low or high obstacles and open or opening boot lids.
In some cases, dirt and ice on the sensors or cameras could be registered as an obstacle.
Limits of the rear view camera system
The rear view camera system shows only two-dimensional images on the screen. The lack of depth
of field means that potholes and protruding objects on the ground may only be detected with
difficulty, or may not be detected at all.
The system displays the orientation lines irrespective of the area surrounding the vehicle. There is no
automatic obstacle detection. Drivers must judge for themselves whether the vehicle will fit into the
parking space.

WARNING
The intelligent technology used in the parking systems cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by the
parking systems tempt you into taking any risks when driving. The parking systems cannot replace
the full concentration of the driver.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Unintentional vehicle movements can cause serious injury.
Keep looking in the direction in which you are parking and at the relevant area surrounding the
vehicle.
Do not allow the displays in the instrument cluster and the images shown in the Infotainment
system to distract you from the traffic.
Always monitor the area around the vehicle as the parking systems will not always detect infants,
animals and objects.
The parking systems have blind spots in which obstacles and people are not registered.
External sources of sound and certain surfaces on objects and clothing may influence the signals of
the sensors. In certain circumstances, the systems will be unable to detect or properly detect people
and objects.
Certain objects, for example narrow posts or railings, may be difficult or impossible to see on the
screen because of its resolution or poor light conditions.

When approaching objects at high speeds, the signals and displays of the parking systems may not
respond quickly enough to issue a warning.

Volkswagen recommends that drivers practise using the parking systems in a traffic-calmed area or
car park to allow them to familiarise themselves with the systems and their functions.
Park Distance Control
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching on and off 
⇒ Display representation 
⇒ Troubleshooting 
The Park Distance Control system assists the driver when manoeuvring and parking.
Park Distance Control detects the distance from an obstacle by means of sensors in the front and
rear areas of the vehicle. If there is an obstacle in the detection range of the sensors, the system
indicates this on the Infotainment system and by means of signal tones.
Settings
With some equipment levels, settings for Park Distance Control can be made in the Infotainment
system ⇒ Infotainment system controls and displays .
You can save some settings in the user accounts of the personalisation function. The settings change
automatically when the user account is changed ⇒ Personalisation .
Switching on and off

Fig. 127 In the centre console: button for switching Park Distance Control on and off (depending on
equipment).
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Switching on Park Distance Control
Press the button.

Fig. 128 Display in the Infotainment system: full-screen mode. The scanned areas depend on the
vehicle equipment level.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
When the vehicle approaches an obstacle, this is shown in the Infotainment system in several
segments and is supported by an acoustic signal ⇒ Fig. 128 . This display along the side of the vehicle
can vary depending on the situation.
Obstacle close to the vehicle. A continuous tone sounds. Do not drive on!Obstacle in the
vehicle path. An intermittent tone sounds. The shorter the distance, the shorter the intervals.
Obstacle outside the vehicle path.Mute signal tones.Switch manoeuvre braking on and
off (depending on vehicle equipment).Switch to rear view camera system (depending on vehicle
equipment).System fault in the scanned area (depending on equipment level). The colour may vary.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The system is not responding as expected
The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior . The sensor visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
The prerequisites for system operation are not met ⇒ Automatic activation when driving forwards
(with some equipment levels) .
The factory-fitted towing bracket is electrically connected with the trailer ⇒ Notes on towing a
trailer .
Only the scanned area to the front of the vehicle is shown on the Infotainment system display in
vehicles with a factory-fitted towing bracket and a trailer with an electrical connection to the vehicle
⇒ Notes on towing a trailer .
The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the running gear.
The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.

No sensor visibility, error message, system switches itself off
The sensor area is switched off permanently if a sensor fails.
Park Distance Control malfunctions will be indicated by a text message with an acoustic warning and
the indicator lamp in the button flashing when the system is switched on for the first time. If the
sensors are dirty or covered, the affected sensor cluster will be displayed on the Park Distance
Control screen. A cleaning message also appears (depending on the vehicle equipment level).
Possible solution
Switch off the system temporarily.
Check whether any of the causes described apply.
Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring for and
cleaning the vehicle exterior .
Check whether any damage is visible.
You can switch the system back on again once you have rectified the cause of the problem.
If the system still fails to respond as expected, have the system checked by a qualified workshop or
your Volkswagen dealership.
Rear view camera system (Rear View)
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching on and off 
⇒ Display representation 
⇒ Prerequisites 
⇒ Parking 
⇒ Troubleshooting 
The rear view camera system in the rear of the vehicle makes it easier for the driver to see behind
the vehicle and provides support for parking manoeuvres.
The rear view camera system shows the area behind the vehicle on the Infotainment system screen.
Depending on the operating mode, orientation lines support the view to the rear.

WARNING
Using images from the camera to estimate the distance from obstacles (people, vehicles etc.) is
inaccurate and could cause accidents and severe injuries.
Camera lenses enlarge and distort the field of vision and show objects differently and inaccurately
on the screen.

Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The system is not responding as expected
The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior . The sensor visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
The system requirements must be met ⇒ Prerequisites .
The sensors are covered by water.
The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
No sensor visibility, error message, system switches itself off
Park Assist is switched off if a sensor fails.
Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring for and
cleaning the vehicle exterior .
Check whether any damage is visible.
Possible solution
Switch off the system temporarily.
Check whether any of the causes described apply.
You can switch the system back on again once you have rectified the cause of the problem.
If the system still fails to respond as expected, have the system checked by a qualified workshop.
Automatic cancellation of driving in/out of a parking space
Park Assist cancels parking or driving out of a parking space in the following situations:
The button is pressed.
The driver intervenes using the steering wheel.
The driver door is opened.
The parking operation is not completed within around six minutes.
There is a system fault.
TCS is switched off or is taking corrective action.

Rear Traffic Alert monitors the traffic crossing behind the vehicle when reversing out of a parking
space or manoeuvring. Rear Traffic Alert functions using radar sensors in the rear bumper.
Key to ⇒ Fig. 134 :
Critical situation. Do not drive on!Possible critical situation.
Detection of a critical situation can also take place acoustically:
A warning signal will sound and a text message will be displayed in the instrument cluster for
vehicles without Park Distance Control.
In vehicles with Park Distance Control, an acoustic signal will sound with the continuous tone of Park
Distance Control. If the Park Distance Control is deactivated, no warning can be given to the driver
and the Rear Traffic Alert system will also be switched off temporarily.
If there is a system fault in the scanned area, the indicator lamp will light up yellow on the
instrument cluster display.
Automatic braking intervention to minimise damage
If Rear Traffic Alert detects an approaching road user and the driver has not pressed the brake, the
system can brake automatically.
Automatic braking intervention is activated when reversing at speeds of between 1–12 km/h (1–
7 mph). The vehicle is held stationary for up to two seconds after vehicle standstill has been
detected.
After automatic braking intervention is activated to prevent damage to the vehicle, the system
requires approximately ten seconds before it can activate another automatic braking intervention.
Automatic braking intervention can be interrupted by pressing the accelerator or brake pedal
sharply and taking control of the vehicle.
Automatic deactivation
Rear Traffic Alert is deactivated automatically and cannot be switched on if the factory-fitted towing
bracket is electrically connected to a trailer or similar ⇒ Notes on towing a trailer . Once a trailer is
electrically connected to the vehicle and the driver pulls away, a text message appears in the
instrument cluster display to inform the driver that Rear Traffic Alert has been deactivated. Rear
Traffic Alert will be automatically activated again when the trailer has been unhitched from the
vehicle. This applies if the functions were previously activated. Rear Traffic Alert must be switched
off manually for trailer towing if a non-factory-fitted towing bracket is used.

WARNING
The intelligent Rear Traffic Alert technology cannot overcome the laws of physics, and functions only
within the limits of the system. Do not let the assistance function of Rear Traffic Alert tempt you to
take any safety risks while driving. The system is not a substitute for the full concentration of the
driver.

The Volkswagen dealership cannot be held liable for any damage caused by technical modifications
and/or work performed incorrectly.
The Volkswagen dealership is not responsible for damage caused by technical modifications and/or
work performed incorrectly. Such damage is not covered by the Volkswagen guarantee.
Volkswagen recommends that all repairs and technical modifications be performed by an authorised
Volkswagen workshop using Volkswagen Genuine Parts®.
Volkswagen repair information
Volkswagen service information and official Volkswagen repair information can be purchased for a
fee.
Customers in Europe, Asia, Australia, Africa, Central and South America: please contact a
Volkswagen dealership or qualified workshop or register with the online portal erWin (electronic
repair and workshop information):
https://erwin.volkswagen.de
erWin is available in numerous languages.
Vehicles with special body equipment or add-on parts
The manufacturers of body equipment and add-on parts must ensure that the body equipment and
add-on parts (conversions) adhere to the applicable environmental laws and regulations, particularly
the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concerning
the restrictions on the marketing and use of certain dangerous substances and preparations.
The vehicle owner should keep all assembly documentation for these conversions, and pass it on to
the disassembly company upon vehicle handover if the vehicle is scrapped. This is designed to
facilitate environmentally friendly disposal for all vehicles, including converted vehicles.
Windscreen repairs
To function properly, some items of equipment require an electrical or electronic module, which is
located on the inside of the windscreen near the interior mirror. If the windscreen has been
damaged in the viewing field of the electrical or electronic module, e.g. by stone impact, the
windscreen must be replaced. Repairing the crack can lead to malfunctions or faults in the
equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a qualified
workshop.
Impairment or damage to sensors and cameras
Incorrectly performed repairs, structural changes to the vehicle, e.g. lowering the suspension,
retrofitted add-on parts or changes to the trim can lead to sensors and cameras being displaced or
damaged. This can also be caused by collisions, e.g. when parking, or also even by minor damage,
e.g. stone impacts on the windscreen.
Failure to observe this point may impair important functions (driver assist systems) and damage the
vehicle.